Pioneer AVH-200EX, AVH-201EX Troubleshooting Manual

Troubleshooting

The most common problems are listed below, along with likely causes and solutions. If a solution to your problem cannot be found here, contact your dealer or the nearest authorized Pioneer service facility.

Common problems

A black screen is displayed, and operation is not possible using the touch panel keys.

• Power off mode is on.
  • Press any button on this product to release the mode.

Problems with the AV screen

CD or DVD playback is not possible.

• The disc is inserted upside down.
  • Insert the disc with the label upward.
• The disc is dirty.
  • Clean the disc.
• The disc is cracked or otherwise damaged.
  • Insert a normal, round disc.
• The files on the disc are in an irregular file format.
  • Check the file format.
• The disc format cannot be played back.
  • Replace the disc.
• The loaded disc is a type this product cannot play.
  • Check what type of disc it is.

The screen is covered by a caution message and the video cannot be shown.

• The parking brake lead is not connected or the parking brake is not applied.
  • Connect the parking brake lead correctly, and apply the parking brake.
• The parking brake interlock is activated.
  • Park your vehicle in a safe place and apply the parking brake.

No sounds are produced. The volume level will not rise.

• The system is performing still, slow motion, or frame-by-frame playback with DVD-Video.
  • There is no sound during still, slow motion, or frame-by-frame playback with DVD-Video.
• The system is paused or performing fast reverse or forward during the disc playback.
  • For the media other than music CD (CD-DA), there is no sound on fast reverse or forward.

The icon is displayed, and operation is impossible.

• The operation is not compatible with the video configuration.
  • The operation is not possible. (For example, the DVD playing does not feature that angle, audio system, subtitle language, etc.)

The picture is extremely unclear/ distorted and dark during playback.

• The disc features a signal to prohibit copying. (Some discs may have this.)
  • Since this product is compatible with the copy guard analog copy protect system, the picture may suffer from horizontal stripes or other imperfections when a disc with that kind of protection signal is viewed on some displays. This is not a malfunction.

iPod cannot be operated.

• The iPod is frozen.
  • Reconnect the iPod with the USB interface cable for iPod/iPhone.
  • Update the iPod software version.
• An error has occurred.
  • Reconnect the iPod with the USB interface cable for iPod/iPhone.
  • Park your vehicle in a safe place, and then turn off the ignition switch (ACC OFF). Subsequently, turn the ignition switch to on (ACC ON) again.
  • Update the iPod software version.
• Cables are not connected correctly.
  • Connect the cables correctly.

Sound from the iPod cannot be heard.

• The audio output direction may switch automatically when the Bluetooth and USB connections are used at the same time.
  • Use the iPod to change the audio output direction.

Problems with the phone screen

Dialing is impossible because the touch panel keys for dialing are inactive.

• Your phone is out of range for service.
  • Retry after re-entering the range for service.
• The connection between the cellular phone and this product cannot be established.
  • Perform the connection process.
• Of the two cellular phones connected to this product at the same time, if the first phone is dialing, ringing or a call is in progress, dialing cannot be performed on the second phone.
  • When the operation on the first of the two cellular phones is completed, use the switch devices key to switch to the second phone and then dial.

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Pioneer AVH-200EX, AVH-201EX Troubleshooting Manual