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RATTAN PATHFINDER Owner's Manual

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RATTAN PATHFINDER
Owner's Manual

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Summary of Contents for RATTAN PATHFINDER

  • Page 1 RATTAN PATHFINDER Owner's Manual...
  • Page 2 Let's Become a Pathfinder with Rattan Ebike ! Thank you for purchasing the Pathfinder from Rattan E-Bikes! This user manual will help you assemble and operate your new electric bike. Be sure to read all of the information in this manual before riding.Pathfinder Unboxing Video:...

  • Page 3: Table Of Contents

    Contents Safety Notice ..................02 Warning ................... 03 Package Content ................04 Product Overview ................06 Specification ..................07 Assembly ..................08 Battery Use & Protection ..............13 Display & Setting ................16 Troubleshooting ................. 24 FAQ ..................... 25 Limited Warranty ................26 Contact Us ..................

  • Page 4: Safety Notice

    Safety Notice Fully assembled Pathfinder ST Fully assembled Pathfinder Always wear an approved bicycle helmet whenever riding a bike. Failure to wear a helmet when riding may result in serious injury or death. Never operate a bike while under the influence of alcohol, drugs, or any substance or condition that could impair motor functions, judgement, or the ability to safely operate a bike or another vehicle.

  • Page 5: Warning

    03. Abuse - We do not cover physical damage due to negligent care and extreme riding. 04. Whenever you ride the Rattan Electric Bike, you risk severe injury or even death from loss of control, collisions, and falls. Use caution and ride at your own risk.

  • Page 6: Package Content

    Carefully check package contents, if anything is missing or damaged, please contact Rattan customer service for support: info@rattanebike. com Unpack the bike. Unbox the package and remove the small box that contains the display inside in case of any damage occurs.
  • Page 7 Pathfinder from the package. Take the assembled tool kits, charger, and manual out. Carefully remove the packaging material protecting the bike frame and components. Please recycle packaging materials especially cardboard and foam whenever possible.

  • Page 8: Product Overview

    Product Overview Front Suspension Saddle Seat Post Front Light Rear Rack Rear Light Battery Pedal Crank Disc Brake Wheel Chain Motor - 6 -...

  • Page 9: Specification

    Specification ITEM SPECIFICATION Model Pathfinder Product Dimensions 190*70*118 CM Package Dimensions 153*28*85 CM 400 LBS Max Load Package Weight 95 LBS E-Bike Weight 77 LBS Max Speed 28 MPH 48V 15AH/3A Input 100-240V 50/60Hz Battery/Charger Output 54.6V 2.8A Pedal-Assist Mode...

  • Page 10: Assembly

    Assembly WARNING Incorrect assembly, maintenance, or use of your ebike can cause component or performance failure, loss of control, serious injury, or death. If you are not sure you could correctly perform all assembly steps in the manual, consult a local, certified, reputable bike mechanic.
  • Page 11 Front Wheel Carefully lift the front of the bike and lower the fork onto the wheel so that the brake rotor enters the caliper, between the brake pads, and the axle enters the fork dropouts fully. *Remove fork protective cover and take out plastic insert from front wheel brake caliper.
  • Page 12 Install the fender/headlight mount- ing hardware through the headlight bracket, fender, and fork thread in the bolt to attach the fender mount- ing bracket to the mounting point on the back of the fork, then tighten securely. Plug in the headlight connector. Line up the internal notch and pins and external arrows, and press dir- ectly together without twisting.
  • Page 13 Rear Rack & Taillight Unscrew the four screws on the rear frame. Align the rear rack with the holes and tighten the four screws. Follow the directions of the arrow to connect the tail light. Adusting the Seat Untighten the quick release lever by swinging the lever open and outward fully.
  • Page 14 Move the seat up and down by sli- ding the seatpost in or out of the seat tube. DO NOT raise the seat- post beyond the minimum insertion marking etched into the seatpost tube. Adujst the seat and the head of the seat is parallel with the top tube.

  • Page 15: Battery Use & Protection

    Battery Use & Protection WARNING Please check the battery condition, key position and power before riding, make sure the battery is locked before riding to prevent the battery from falling off during the riding. Battery button (activates charge-level lights) Charge-level lights Battery charging port Battery On/Off switch (O--OFF;...
  • Page 16 The battery will be locked if the keys are lost and you will not be able to use, make sure you always have a copy of the key since Rattan does not have any copy of the keys. Always charge in a safe area that is cool, dry, indoors, away from ...
  • Page 17 Remove the charger from the battery within one hour of the green  light indicating a complete charge. The charger is designed to automatically stop charging when the battery is full, but unnecessary wear of the charging components could occur if the charger is left attached to the battery and a power source for longer than 12 hours.

  • Page 18: Display & Setting

    Display & Setting Light Battery Level Speed PAS Level Battery Level Battery Charge Indicator 0,1,2,3,4,5 Displays the current pedal assisted Pedal Assist Level mode Speed Current riding speed Shows the distance of a single trip. Trip Data is automatically cleared when the bike is powered off.
  • Page 19 Turn on/off the Press and hold " "constantly till the bike display is on / off. Increase/Decrease Press "+" or "-" button to increase or the PAS Level decrease the PAS Level. Press "i" button to switch different display Switch different surface, including "Trip(single trip mileage)", display surface "ODO(total mileage)", "MAX(maximum...
  • Page 20 Display Setting Select the setting via "+" / "-" and press "i" to enter the correspond- ing setup or confirm setting. 1.Turn On/Off The Display Press the " " for 2~4s, turn on the display and power system con- nection. Press the "...
  • Page 21 2.Display Interface Turn on the display, the display will show speed and Trip (Km) , press the "i" for 2~3S to switch ODO (Km), Max (Km/h), Avg (Km/h) and Current (A). Trip Odometer Odometer Maximum Speed Current Average Speed - 19 -...
  • Page 22 3. Walk Mode Turn on the display, press the "-" for 2s and the bike will start in walk mode. " " will show on the screen and it will drive at a uniform speed of less than 6kmh. Release the "-" button, will stop the electric power assisted mode.
  • Page 23 5.Pedal Assist Level Enter the display setting, 03P is the Pedal assist level setting. Enter advanced settings and select power set. 8 levels to choose from 0-3, 1-3, 0-5,1-5,0-7,1-7, 0-9, 1-9. 6.Set Units 01P is the metric and imperial setting, 00 for KM/H and 01 for MP/H. - 21 -...
  • Page 24 Restore Settings dEF - restore factory default parameter settings. dEF-Y - restore default settings. dEF-N -not restore. press and hold " " " " for 2s to enter the restore factory default setting interface. Choose dEF-Y, press "i" to confirm and the display will show dEF-0.
  • Page 25 TRIP Reset Press and hold " " " " for 2s, the display will blinks once to complete and the single TRIP Reset. Error Code Definition Current Abnormality Throttle Abnormality Motor Phase Abnormality Motor Hall Signal Abnormality Brake Abnormality Communication Abnormality - 23 -...

  • Page 26: Troubleshooting

    Troubleshooting Problems Most Common Solutions 1. Use a multimeter to check if the battery still have voltage. 2. Check if the charger indicator is normal. (Red light means charg- Battery cannot be charged ing, green light means fully charged.) 3. Check the battery case see if it is damaged, if so, stop using the battery and contact us.

  • Page 27: Faq

    Q1: What if the e-bike arrived missing accessory or broken part? A1: Please take a photo and send to Rattan ebike Support Team by sending e-mail:info@rattanebike.com and Rattan ebike Support Team will reply you soon and send correct accessory or part replacement.

  • Page 28: Limited Warranty

    Be Met: 1. A Return Merchandise Authorization (MA) must be requested from Rattan ebike within 15 days from the date of receipt of shipment. To request an MA, contact Rattan Service Team at info@rattanebike.com. 2. The cost of return shipping will be paid by the customer.
  • Page 29 5. All accessories originally included with your purchase must be included with your return. 6. If you return a product to Rattan ebike, (a) without an RMA from Rattan ebike (b) without all parts included in the original package, Rattan ebike retains the right to refuse delivery of such return.
  • Page 30 For the avoidance of doubt, Rattan ebike will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.

  • Page 31: Contact Us

    Phone: (562) 488-5588 Mon-Fri 9AM-5PM(PST) E-mail: info@rattanebike.com Rattan Web: www.rattanebike.com Rattan Help Center : www.rattanebike.com/pages/help-center Rattan Shop: 9155Archibald Ave, Ste A, Rancho Cucamonga, CA NOTICE: Please note you order number us when you contact us, this will help us to check your order information.

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