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When Error Occurred
If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears
on the computer screen. For some errors, a support code (error number) is also displayed.
On the printer's LCD, an error code is displayed.
When a Support Code and a Message are displayed on the Computer
Screen (Windows):
Take the appropriate action described in the message.
For details on how to resolve errors with Support Codes, see
For details on how to resolve errors without Support Codes, see
When an Error Code is displayed on the Printer's LCD:
The error code appears on the printer's LCD one by one.
If the error code is "E03":
List of Support Code for
Message (Support Code)
402
Error.
Appears.
- Quick Links:
- Replacing a Fine Cartridge
Hide quick links:
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Table of Contents
Need help?
Do you have a question about the TS3700 Series and is the answer not in the manual?
Questions and answers
Where to buy replacement ink cartridges for Canon Pixa ts3700
How to operate it manually
To manually operate the Canon TS3700 Series printer, follow these steps:
1. Power On the Printer – Ensure the printer is turned on.
2. Custom Settings – Open the Canon IJ Printer Assistant Tool on your computer.
3. Check Printer Connection – Make sure the printer is connected to the computer. If an error appears, click OK to view the most recent settings.
4. Manual Print Head Alignment – If automatic alignment is unsatisfactory:
- Go to Custom Settings.
- Check the box for "Align heads manually" to enable manual alignment.
5. Rotate Print Orientation – If needed:
- Navigate to the Page Setup tab.
- Change the Landscape orientation rotation by 90 degrees.
For Wi-Fi setup:
- If the Wi-Fi icon is not blinking, press and hold the connect button for 3 seconds, then release.
These steps allow manual adjustments and settings for printer operation.
This answer is automatically generated
can you scan a letter then print it?
Color light stuck on. will not print black
scan document to file
To scan a document to a file using the Canon TS3700 Series, follow these steps:
1. Place the Document
- Put the document on the machine's Platen (scanner glass) or Automatic Document Feeder (ADF), if available.
2. Start ScanGear (Scanner Driver)
- Open the ScanGear software on your computer.
3. Set Select Source
- Choose the appropriate document type (e.g., "Document" for text, "Photo" for images).
- If scanning a magazine with many color photos, select "Magazine (Color)."
4. Preview (Optional)
- Click "Preview" to see the scanned image before finalizing.
- Note: Preview is not available when using the ADF.
5. Set Destination
- Choose where to save the scanned file.
6. Scan and Save
- Click "Scan" to start scanning.
- The scanned image is automatically saved to the default folder (typically the Pictures folder).
- You can change the save location in the settings.
For quick scanning, you can also use IJ Scan Utility Lite, which allows one-click scanning and automatic saving.
This answer is automatically generated
printer not responding
can i use a longer such as an XL in the TS3700 printer? The ink cartridges that comes with the printer doesn't last long.
How many pages will the Setup cartridge print