Do you have a question about the S55TR and is the answer not in the manual?
Questions and answers
JOHN SCHRODER
February 25, 2025
the sound bar turns itself off automatically during a program for no reason
1 comments:
Mr. Anderson
February 25, 2025
The LG S55TR soundbar may turn itself off automatically due to the AUTO POWER setting. When enabled, this feature turns the soundbar on or off automatically when the TV or an external device is turned on or off. This function is available only when the soundbar is connected to the TV with an optical cable.
Soundbar Quick Guide Installing and using the Product a Connect the soundbar to your TV via an optical cable or an HDMI cable. HDMI IN HDMI IN OPTICAL (ARC) HDMI OUT A Soundbar B Remote Control Receiver C Status LED (ABC) D Rear Speakers E Wireless Subwoofer - Install it close to the soundbar.
Page 3
Smartphone via LG Soundbar app” on page 40.) A Find and install the LG Soundbar app on Google Play or App Store from your smartphone. B You can get more information regarding its use by selecting [Help] in [Setting].
Page 4
Manually connecting the soundbar to the wireless subwoofer or rear speakers ([ See “Connecting the wireless subwoofer manually”, "Connecting the rear speakers manually" on page 8, 10.) If you see a red LED on the wireless subwoofer or rear speaker, it means that the soundbar is not connected to the speakers.
32 Connecting with an HDMI Cable Connecting to an External Device 34 Connecting with an HDMI Cable 36 Connecting with an Optical Cable Using the Product as an Audio System 37 Connecting via Bluetooth 40 Connecting with a Smartphone via LG Soundbar app...
Installation Connecting the Product You can enjoy a richer sound by connecting the soundbar to the wireless subwoofer. Connecting the wireless subwoofer automatically After completing installation, the wireless subwoofer will automatically be connected to the soundbar. Connect the soundbar to the subwoofer in the following order. a Plug the power cable into the wireless subwoofer.
Page 7
Checking the connection with the LED on the wireless subwoofer You can check the connection status by looking at the LED on the wireless subwoofer. LED Color Status Blinking green Connecting in progress Green Connected successfully Bad connection, or the subwoofer is in standby Power cable not connected...
Page 8
Connecting the wireless subwoofer manually If you see a red LED on the wireless subwoofer, it means that the soundbar is not connected to the subwoofer. If this is the case, connect them in the following order. a Press the Power button on the soundbar to turn it off.
Page 9
- If you connect multiple speakers to one output port, it may cause a product or speaker malfunction. • If the position of the power plug is different during rear speakers installation, you can change the position of the L/R channel of rear speaker's through the LG Sound Bar app.
Page 10
Checking connection status with the LED color You can check the connection status with the LED on the rear speaker. LED Color Status Blinking green Connecting In progress Green Connected successfully Bad connection, or the rear speakers are in standby Power cable not connected Connecting the rear speakers manually If you see a red LED on the rear speaker, it means that the sound bar is not connected to the rear...
Page 11
Organising cables (Optional) You can organise the speaker cable with supplied cable ties. Note • After all connections are completed, you can arrange cables as needed.
Setting up surround sound The surround sound function allows you to hear immersive 3D sound produced by multiple audio channels from the speakers, regardless of the channels in the originally recorded content. For example, if you listen to music recorded in 2.0 channels with standard sound effects, you can hear the following difference.
Page 13
Turning surround sound on/off a Press Settings button. LED2 blinks white. b While the LED2 is blinking, press Left/Right button to choose the surround sound setting. c While the LED2 is blinking, press Up/Down button. If the surround sound setting is on, LED1 blinks white.
Page 14
Speaker sound based on input channels Sound Effects Output Input Rear speakers not Rear speakers connected connected AI SOUND PRO Sound customised with artificial intelligence 2.0 channels 5.1 channels STANDARD You can enjoy optimised sound. 2.0 channels 5.1 channels MUSIC You can enjoy better sound optimised for music.
Page 15
Sound Effects Output Input Rear speakers not Rear speakers connected connected CLEAR VOICE PRO Voice sound clear, improving the quality of voice sound 2.0 channels 5.1 channels SPORTS Realistic sound like in a stadium 2.0 channels 5.1 channels GAME Optimised sound for game 2.0 channels 5.1 channels BASS BLAST (BASS BLAST+)
This turns the product on/off. Function Press the button repeatedly to select the desired function or input mode. • Optical/ARC: Connects the product to a TV that supports an optical cable, ARC, or LG Sound Sync • Bluetooth - Connects the product via Bluetooth - Connects the product to a TV that supports LG Sound Sync (Wireless) • USB: Connects the product to a USB storage device...
Page 17
c Status LED Options such as input mode and volume light up. ([ See “Status LED” on page 18.) • The status LED can be controlled as auto, off, and on. ([ See “Display” on page 25.) Note • To reduce power consumption, the product will automatically turn off after 15 minutes of no input signal from an external device.
Page 18
Status LED On (White, Orange, Blue, Purple, Green, Yellow, Red) Blink Power on / Power off LED1 blinks red. Volume control • Volume up: The LEDs get brighter and light up one by one. • Volume down: The LEDs get darker and turn off one by one. • The volume reaches maximum, all LEDs blink red.
Page 19
Function OPTICAL/HDMI ARC LED1 lights up white. Bluetooth ready LED1 and LED2 blink white. Bluetooth LED1 and LED2 light up white. LED1 lights up purple.
Page 20
The other button inputs LED2 blinks red once when you press the button: Sound Effects Information , Up/Down / Left/Right , Play/Pause...
Back AC IN Plug in the power cord. HDMI™ d TV (ARC) Plug in an HDMI cable to connect the TV to the product. USB port Plug in a USB storage device to play music with the product. OPTICAL IN Plug in an optical cable to connect the TV to the product.
Exploring Remote Control You can use the remote to control all functions of the product, from turning the power on/off to enabling cinematic sound. Replacement of Battery Use AA 1.5V batteries. Replace the two batteries by inserting them into the remote control in accordance with the directions indicated.
Page 23
d Sound Effects Press the button to select the desired sound field. • AI SOUND PRO: Artificial intelligence selects the optimal sound settings to suit your content. • STANDARD: You can enjoy optimized sound. • CINEMA: Play content with 3D sound similar to a movie theater. • CLEAR VOICE PRO: Voice sound clear, improving the quality of voice sound.
Page 24
i Up/Down/Left/Right These buttons are used to adjust the settings of the convenient functions. Left/Right: If you play a previous song, press Left button. If you play a next song, press Right button. j Play/Pause If you play or pause a song, press this button. • When listening to music on a USB storage device, you can select the play mode by pressing this button for 3 seconds or longer, then press the button repeatedly to select the desired Repeat option.
Various settings for convenience Convenient functions Auto Power This function automatically turns the product on or off when the TV or external device is turned on or off. When the connected device is turned on, the product turns on automatically and selects a function according to the input signal.
How to change the settings a Press Settings button. The product enters the setting mode and LED2 blinks white. b While the LED2 is blinking, press Left/Right button to choose the setting you want. c While the LED2 is blinking, press Up/Down button. If the setting is on or auto, LED1 blinks white. If the setting is off, LED3 blinks white.
Sound tuning You can adjust the sound level of each speaker and sound tone. a Press Sound Tuning button. The product enters the setting mode and displays the current level of the product. b Press Left/Right button to choose the speaker you want to adjust. c Press Up/Down button to adjust the sound level.
Voice feedback function When you select a function or sound, the current status of the product is guided by voice. (English voice only) Press Information button on the remote control for longer than 5 seconds to turn this function on or off.
Connecting to the TV Connecting with an Optical Cable Transmit your TV’s audio to the product by connecting it to the TV with an optical cable. You can add a variety of 3D effects to the original audio to fill the room with a deep, rich sound. Watching TV after connecting with an optical cable a If the digital cable terminal has a cover, first remove the covers from both ends.
Page 30
• You can still use the product’s remote control even after connecting it to an LG TV. • To use LG Sound Sync, you may have to change the sound setting of your TV. It may vary depending on the TV.
Connecting via Bluetooth You can adjust the volume with the LG TV remote control if the TV is connected to the product with LG Sound Sync (Wireless). Check out the TV user manual to see if your TV is supported.
Connecting with an HDMI Cable You can transmit TV audio to the product by connecting the TV to the product with an HDMI cable. Add a variety of 3D effects to the original audio to fill the room with a deep, rich sound. Watching TV after connecting with an HDMI cable a Using the HDMI cable, connect the HDMI™...
Page 33
- Functions controllable with a SIMPLINK-compatible LG TV remote control: Power on/off, volume control, mute on/off, etc. • For more information on how to set up SIMPLINK, consult your LG TV’s user manual. Note • The SIMPLINK function may not work properly depending on the status of the product or other connected devices.
Connecting to an External Device Connecting with an HDMI Cable Connect the TV and external device (game console, DVD player, etc.) with an HDMI cable and enjoy a deep and rich sound. Connecting an external device via HDMI a Connect an external device such as a Set-top box, DVD or Blu-ray player. Following the picture below, connect the HDMI OUT terminal of the device to the HDMI IN terminal on the TV.
Page 35
c Press the Function button repeatedly until LED1 lights up white. d When the external device is properly connected to the product, you can listen to the sound of the device. Note • Please check the audio output settings in the Settings menu of your external device (ex. Blu-ray player or TV).
Connecting with an Optical Cable Connect the TV and external device (game console, DVD player, etc.) with an optical cable and enjoy a deep and rich sound. Connecting an external device via optical cable a Use the optical cable to connect the OPTICAL IN terminal on the back of the product to the OPTICAL OUT terminal of your external device (ex.
Using the Product as an Audio System Connecting via Bluetooth You can play music files stored on a Bluetooth device, or run music apps to enjoy the music with this product. Please check the following first. • Bluetooth devices to be connected to the product should meet the following specifications. - Bluetooth 5.3 technology - Codec: SBC, AAC • Steps to connect the device to the product may vary depending on the Bluetooth device type...
Page 38
(iPhone) d Turn on the Bluetooth function. ( Off > e You will see a list of connectable devices on your smartphone. Find and tap “LG S55TR(XX)”. Bluetooth LG Smart Phone AVAILABLE DEVICES LG Smart Phone LG S55TR(XX) Bluetooth devices...
Page 39
• When using Bluetooth, you should adjust the volume level to an appropriate level. • XX is the last 2 digits of the MAC address of the product. For example, if the MAC address is 9C:02:98:4A:F7:08, it will be displayed as “LG S55TR(08)”.
Downloading with a QR code a Scan the QR code below with a QR code scan app. b You will be directed to a page where you can download the LG Soundbar app. Tap the app to install (Android Phone OS)
Page 41
Downloading from the Google Play or App Store Go to the Google play or the App Store on your smartphone and search for the LG Soundbar app to install it. (Android Phone) (iPhone) Note • Settings menu items may vary depending on the smartphone manufacturer and OS.
Connecting to a USB Storage Device Enjoy high-quality sound by connecting a USB storage device containing music files to the product. Connecting the product to a USB storage device a Plug the USB storage device into the USB port on the back of the product. • The product cannot play any devices connected via a USB storage device hub or a USB storage device cable.
Page 43
• USB devices with a large storage volume may take several minutes to browse through files. • LG Electronics is not responsible for any data loss. Please always back up the data on your USB storage device to minimize damage caused by data loss.
Mounting the Product to a Wall Checking before mounting to a wall You can mount this product onto a wall. When mounting the product to the wall, follow the instructions below. Please check the following first. • It may be difficult to connect external devices and cables after wall-mounting. First, connect an external device with the proper connection cable to the product before mounting it to the wall.
Page 45
Sold separately Bracket screws Wall plugs Note • Screws and Wall Plugs are not supplied for mounting the product. We recommend the Hilti (HUD-1 6 x 30) for the mounting.
Page 46
Mounting the Product to a Wall a Find the wall bracket installation guide in the product package. b Align the “TV Bottom Line” on the wall bracket installation guide with the bottom of the TV, and attach it to the wall. Align the center of the wall-mounted TV with the part marked “TV Center” in the installation guide.
Page 47
f Fix the brackets firmly to the wall using the wall plugs and screws. g Place the product on the brackets. Position the product on the brackets so the screw holes on the bottom of the product align with the screw holes on the wall bracket. h Firmly attach the product to the wall brackets using the screws provided.
Safety Precautions Safety and Regulatory CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USER- SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Page 49
Only use the AC adapter supplied with this device. Do not use a power supply from another device or another manufacturer. Using any other power cable or power supply may cause damage to the device. The LG limited warranty does not cover damage caused by the use of third party accessories.
Page 50
For models using a battery This device is equipped with a portable battery or accumulator. CAUTION: Risk of fire or explosion if the battery is replaced by an incorrect type. For models using a built-in battery Do not store or transport at pressures lower than 11.6 kPa (0.116 bar) and at above 15,000 m (9.32 miles) altitude.
Prevention of product misuse To prevent misuse of the product, please be sure to check the contents below. Precautions for installing the product • Do not install the product in an unstable or vibrating place, such as on a shaking shelf or inclined surface.
Page 52
Precautions for using the product • Do not lift or move the product while it is operating. - Otherwise, it may cause a breakdown. • When moving the product, pull out the power cord and all cables connected to the product. - Otherwise, it may cause a fire or electric shock.
Page 53
- Otherwise, it may negatively affect your hearing ability. • The software of this product can be updated with the LG Soundbar app. Do not turn off the power of the product while updating the software. Once the update is complete, the product power turns off automatically.
Page 54
The following only applies to models with a remote control • Do not let children use the remote control. Keep the remote control out of reach of toddlers. • Do not let children put the remote control in their mouth. Make sure that children don’t swallow the remote control cover or a battery.
Before Reporting Product Malfunction Troubleshooting If you experience the following issues while using the product, please perform several checks, as they may not be malfunctions. General Errors Issue Solution The product • Unplug the power cables and any external devices such as your TV, subwoofer, or does not work amplifier from the product, then plug them in again.
Page 56
LG Sound Sync • Check whether your TV supports LG Sound Sync. does not work • Check if the TV is properly connected to the product via an optical cable. - Press the Settings button on the TV remote control to check if the function is turned on in [LG Sound Sync].
Page 57
Problems in Wireless Connection Issue Solution There is radio • Install the product and the wireless subwoofer as close to each other as interference possible. • Do not install the product on metal furniture. • Wireless communication may not work properly in weak signal areas. The Bluetooth • Do you hear noise or experience malfunctions when using Bluetooth? connection...
Appendix Specifications General Power requirements Refer to the main label. Power Consumption Refer to the main label. Approx. 850.0 mm x 63.0 mm x 87.0 mm (including the base) Dimensions (W x H x D) (33.4 inch x 2.5 inch x 3.4 inch) Operation Temperature Range 5 °C - 40 °C (41 °F to 104 °F) Operation Humidity Range...
Page 59
Wireless Subwoofer Power Requirement Refer to the main label on the Wireless Subwoofer. Power Consumption Refer to the main label on the Wireless Subwoofer. Type 1-way 1 speaker Impedance 3 Ω Rated power 200 W RMS Max Power 400 W RMS Approx.
Bluetooth SIG, Inc. and ® any use of such marks by LG Electronics is under license. Other trademarks and trade names are those of their respective owners. The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.
Handling the Product When shipping the Product Please save the original shipping carton and packing materials. If you need to ship the product, for maximum protection, re-pack the product as it was originally packed at the factory. Keeping the exterior surfaces clean • Do not use volatile liquids such as insecticide spray near the product.
Need help?
Do you have a question about the S55TR and is the answer not in the manual?
Questions and answers
the sound bar turns itself off automatically during a program for no reason
The LG S55TR soundbar may turn itself off automatically due to the AUTO POWER setting. When enabled, this feature turns the soundbar on or off automatically when the TV or an external device is turned on or off. This function is available only when the soundbar is connected to the TV with an optical cable.
This answer is automatically generated
I need replacement remote