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Barco. Changes Barco provides this manual 'as is' without warranty of any kind, either expressed or implied, including but not limited to the implied warranties or merchantability and fitness for a particular purpose. Barco may make improvements and/or changes to the product(s) and/or the program(s) described in this publication at any time without notice.
CB3010S Depending on the CB Core, CB Pro version, some graphics may look different than the ones used in this manual. This does not have any effect on the functionality that is described. R5917517 /00 ClickShare CB Core, CB Pro...
“ECO standby”. If not, BYOD protocols, ClickShare apps and possibly the ClickShare Buttons will not be able to wake the Base Unit from standby. R5917517 /00 ClickShare CB Core, CB Pro...
It is the customer's responsibility to ensure that the ClickShare is protected from the harmful effects of hostile airborne particles at all times. Barco reserves the right to refuse warranty or warranty exchange if a ClickShare has been subject to negligence, abandon or improper use.
Buttons are also updated. To simplify this, it is strongly recommended to connect them to the internet to get automatic updates. To ensure and update of all Buttons, Barco strongly recommends pairing all Buttons with a Base Unit immediately after the Base Unit has been updated.
Add the following rules to the firewall: • XMS Cloud, outbound TCP port 443 to: xms.cloud.barco.com *.azure-devices.net *.core.windows.net global.azure-devicesprovisioning.net • Auto-update, outbound TCP port 443 to: update.cmp.barco.com assets.cloud.barco.com • MyBarco portal, outbound TCP port 443 to: *.barco.com R5917517 /00 ClickShare CB Core, CB Pro...
Regional variants Depending on the purchase location, the Base Unit and accessories are regionalized. The CB Core, CB Pro is region locked, meaning that it cannot be used outside its original region! R5917517 /00 ClickShare CB Core, CB Pro...
USB-C port for pairing Button(s) Wall mount/stand Reset button Power button Image 2–2 Back view with cable cover attached Cable cover Kensington lock Removing the cable cover gives access to the connections and ports. R5917517 /00 ClickShare CB Core, CB Pro...
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There is a difference in which ports are available based on the model: • CB Core’s ports: Image 2–5 CB Core without a cable cover LAN port USB-C port (also for displays) HDMI out port USB-A port • CB Pro’s ports: R5917517 /00 ClickShare CB Core, CB Pro...
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Booting Standby Red - purple spinning animation Starting to share Updating firmware Steady white Sharing Device powered on Purple Peripherals are being used Microphone muted Blinking green Pairing in progress Blinking red Error R5917517 /00 ClickShare CB Core, CB Pro...
Setting up the connection Steady white Connected and ready to be used Blinking white Unable to connect ClickShare app not running Fast white spinning Device busy Device processing Steady red Sharing Blinking red Error R5917517 /00 ClickShare CB Core, CB Pro...
Installation overview ........................20 About the installation process A general checklist and high level overview of how a typical installation is completed. For more details about specifics and possibilities, follow the links to the topics. R5917517 /00 ClickShare CB Core, CB Pro...
Modify or utilize the Base Unit advanced features with ClickShare configurator. For more information, see “ClickShare configurator”, page 49 Start using ClickShare, by connecting a paired button and/or installing the ClickShare app. For more information, refer to the user guide. R5917517 /00 ClickShare CB Core, CB Pro...
Hardware connections ........................26 Pairing the Button(s) ........................33 First time use..........................34 About installation All the varying ways of physically installing and connecting Base Unit and its optional Button (s) will be explored in this chapter. R5917517 /00 ClickShare CB Core, CB Pro...
ClickShare into the network can be preferred. The possible methods are: • Network connected setup. (default) • Dedicated network connected setup. For more information on how to configure the network configurations, see “Wi-Fi settings”, page 69 R5917517 /00 ClickShare CB Core, CB Pro...
Note: Do not place the Base Unit on its front, as this might damage the camera! Tilt the stand backwards. Image 4–2 Tilt direction for the wall stand Unscrew the five Phillips screws that hold the wall mount to the Base Unit. R5917517 /00 ClickShare CB Core, CB Pro...
Screw two screws that comply with the above requirements through the keyhole slots present in the wall mount. Note: Ensure that the screws have been tightened fully! Tilt the Base Unit to achieve the desired angle. (optional) R5917517 /00 ClickShare CB Core, CB Pro...
On the side of the display Refer to the display mount manual and install the Base Unit in its chosen location. Tilt the Base Unit to achieve the desired angle. (optional) Image 4–6 Possible tilt directions R5917517 /00 ClickShare CB Core, CB Pro...
Connect the adapter to the power port in the Base Unit. (reference 1) Image 4–8 Warning: Only use the certified Barco adapter that was included in the box or provided as spare, using a different adapter may cause severe damage! Route the cable(s) through the cable binder. (optional) Plug the adapter into a wall socket.
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When power is sufficiently provided to the Base Unit, the ring at the front will light up. Route the cable(s) through the cable binder. (optional) Close the cable cover at the back of the Base Unit when no further connections must be made. R5917517 /00 ClickShare CB Core, CB Pro...
Connect an “HDMI” cable from the “HDMI” port of the Base Unit to the “HDMI in” port of the display. (reference 1) • For CB Core: Image 4–13 Where to connect the HDMI cable HDMI cable • For CB Pro: R5917517 /00 ClickShare CB Core, CB Pro...
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Connect a display to the “USB-C” port at the back of the Base Unit with a “USB-C” cable or “USB-C to HDMI” dongle. (reference 1) • For CB Core: Image 4–16 Where to connect the USB-C cable or dongle USB-C cable or USB-C to HDMI dongle R5917517 /00 ClickShare CB Core, CB Pro...
Remove the cable cover at the back of the Base Unit. Image 4–18 Cable cover removal Connect an “ethernet” cable from the LAN to the “ethernet” port at the back of the Base Unit. (reference 1) • For CB Core: R5917517 /00 ClickShare CB Core, CB Pro...
Connect with your wireless device to the SSID and enter the password. The default SSID is “ClickShare-[serial number]” and the default password is “clickshare” Navigate to the IP address of the Base Unit with a browser of choice. Note: The default IP address is“192.168.2.1”. R5917517 /00 ClickShare CB Core, CB Pro...
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Note: Depending on the configuration of the browser, a security warning could be displayed. To prevent this warning in the future, see “HTTP encryption”, page To initialize the configurator see “The ClickShare configuration wizard”, page 35 R5917517 /00 ClickShare CB Core, CB Pro...
If a display is attached a notice “Finished pairing and updating Button.” will appear at the bottom of the screen. Unplug the Button from the Base Unit. The Button is now ready to be used! R5917517 /00 ClickShare CB Core, CB Pro...
Run the installed ClickShare app. Select the desired meeting room in the ClickShare app. Image 4–22 Example of the meeting room selection in the ClickShare app Note: Without configuration, the meeting room will be called “ClickShare-[serial number]” R5917517 /00 ClickShare CB Core, CB Pro...
Note: Depending on the configuration of the browser, a security warning could be displayed. To prevent this warning in the future, see “HTTP encryption”, page The ClickShare configurator login page is shown. Log into the configurator. R5917517 /00 ClickShare CB Core, CB Pro...
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The ClickShare configuration wizard will be shown Click “Start configuration”. Image 4–25 Example of the landing page of the configurator wizard The “Firmware update” page will be shown. Decide how firmware must be delivered and click “next”: R5917517 /00 ClickShare CB Core, CB Pro...
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Note: ClickShare protects itself by preventing older versions of firmware from being installed. If a downgrade is absolutely necessary, check the checkbox in front of “allow firmware downgrade”. Personalize the name, location and customize the on-screen text and its language and click “next”. R5917517 /00 ClickShare CB Core, CB Pro...
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► Manually, allows the option to change the starting day and starting time of the Base Unit. ► NTP, follows the clock of the time server(s) that are defined in the input field. R5917517 /00 ClickShare CB Core, CB Pro...
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Tip: There are no required criteria for creating the password. In general the longer the password the more secure. Configure the network settings to minimize interference of other wireless signals and maximize the security of the Base Units own Wi-Fi network and click “next”. R5917517 /00 ClickShare CB Core, CB Pro...
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Tip: To minimize connection instabilities, it is highly recommended to stagger the channel settings across multiple Base Units or other wireless devices! Register the Base Unit in XMS Cloud to complete the SmartCare registration. Image 4–32 Example of the SmartCare page R5917517 /00 ClickShare CB Core, CB Pro...
Registering the Base Unit allows for more control, more features to be available and a 5 year SmartCare package. A SmartCare package includes: • 5-year coverage for hardware • Increased service levels • XMS for management • 5-year analytics management For more info, see https://www.barco.com/en/clickshare/apps-accessories/smartcare. R5917517 /00 ClickShare CB Core, CB Pro...
Available Base Unit(s) will automatically be scanned and prepped for registration. Review the information to ensure the correct Base Unit(s) will be added to the correct organisation. If the information is correct, click “Continue”. R5917517 /00 ClickShare CB Core, CB Pro...
If no, register an account by following the next step. Are the device(s) being installed for a client? ► If yes, click “Reseller/Integrator”. ► If no, click “ClickShare Owner/Admin”. Note: The selected role cannot be changed! R5917517 /00 ClickShare CB Core, CB Pro...
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If the desired organisation is not in the list, follow the below substeps to create a new organisation within XMS Cloud. Click on “+ Add Organisation” to create a new organisation. Enter the name and select the applicable country. R5917517 /00 ClickShare CB Core, CB Pro...
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Scan the QR code of the Base Unit again to register it to XMS Cloud. Base Unit(s) with firmware lower than 2.18 must follow the below substeps as alternative to scanning. Tip: The browser must be given access to the camera to be able to scan the codes! R5917517 /00 ClickShare CB Core, CB Pro...
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Tip: If the camera and token registration cannot be found, click on “+ Add More” to reopen these. Image 4–42 Example of the add more location Repeat these (sub)steps until all desired Base Units have been added. Review the list of added Base Unit(s) and click “Register Base Unit(s)”. R5917517 /00 ClickShare CB Core, CB Pro...
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A pop-up will be shown that the Base Unit must be connected to the network to finalise the onboarding. For more information on how to manage the added Base Unit(s) or use XMS Cloud, see the XMS Cloud user guide. R5917517 /00 ClickShare CB Core, CB Pro...
To access or manage the functionality that is being explained, navigate to the name of the chapter within the configurator. R5917517 /00 ClickShare CB Core, CB Pro...
Read the linked EULA and Privacy policy, then click the checkbox to accept the terms. Click the “Log in” button to sign in. When successfully logged in, the homepage of the configurator will be shown. R5917517 /00 ClickShare CB Core, CB Pro...
About language selector The language selector allows for the configurator to be displayed in multiple languages. The chosen language is applied across the entire web application and can be changed at any time. R5917517 /00 ClickShare CB Core, CB Pro...
(sub)categories will impact what gets show on the main window. Only the currently opened category will show its subcategories. Navigating through the (sub)categories can cause unsaved changes to be lost. Always verify that changes have been applied before switching to another (sub)category! R5917517 /00 ClickShare CB Core, CB Pro...
When something must be typed or entered an input field will be present. When the input field is empty, some basic text that reference what is expected or needed to be entered could be visible. Enter the required information into the input field by clicking inside the box. R5917517 /00 ClickShare CB Core, CB Pro...
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Click inside the box or click on the downwards arrow to make the hidden list visible. Select the desired option from the list by clicking on its name. The options currently under the mouse will be highlighted in blue. R5917517 /00 ClickShare CB Core, CB Pro...
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To allow for specific values to be chosen the red dot can be dragged across the bar or line. The dot will snap to the nearest value when numbers or text are present above. Image 5–17 Example of a red dot dragged across the line with predefined stopping points R5917517 /00 ClickShare CB Core, CB Pro...
Basic information that is highlighted: • Links to useful features. • Basic network information. • Useful status information. • Current sharing status. Image 5–18 Example of the dashboard view R5917517 /00 ClickShare CB Core, CB Pro...
Show the name of the meeting room in the input field after “Meeting room name”. • Show the location of the meeting room in the input field after “Location name”. • Enter a welcome message to be displayed in the input field after “Welcome message”. R5917517 /00 ClickShare CB Core, CB Pro...
The wallpaper shows a chosen background image on the connected screen while the ClickShare is not being used. The default Barco wallpapers will auto-size to the displays resolution. User uploaded wallpapers will be verified by the configurator against format and size.
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Hiding the wallpaper will also hide the on-screen ID information! Chose one of the default backgrounds provided by Barco by clicking on their tiles or upload a custom image by clicking on the tile with “Choose image”. Maximum five custom wallpapers can be added.
Configuration files can save settings and history of a Base Unit. These files allow for a quick restore of settings on the same Base Unit or to transfer settings to other similar Base Unit(s). R5917517 /00 ClickShare CB Core, CB Pro...
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Double check if the correct file was chosen. ► If the correct file was chosen, click “Yes, continue” to finalize the process. ► To select another file or abort the backup process press “No, I changed my mind”. R5917517 /00 ClickShare CB Core, CB Pro...
Group framing • Speaker framing (only for CB Pro) • Composition framing Select the desired option from the drop-down menu after “Default View Angle”, additional options can appear depending on the selected mode. R5917517 /00 ClickShare CB Core, CB Pro...
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To ensure that the speaker is the center of attention, speaker framing will digitally zoom and pan the captured image to focus on the attendee that is currently talking. ClickShare will automatically detect and switch its R5917517 /00 ClickShare CB Core, CB Pro...
To adjust the desired filter slide the dot to the right of the name of the filter to increases the intensity of its effect, or slide the dot to the left decreases the intensity of its effect. Click the “Save changes” push button, to commit the modifications to the Base Unit. R5917517 /00 ClickShare CB Core, CB Pro...
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The filters can be reset to their default values by clicking the push button “Reset to Default” at the bottom right. Image 5–30 Example of reset push button Click the “Save changes” push button, to commit the modifications to the Base Unit. R5917517 /00 ClickShare CB Core, CB Pro...
5.6 Display About display Manage and view the connected display and peripherals. Image 5–31 Example of the display category 5.6.1 Display About display Gives a general overview and basic settings of the connected display. R5917517 /00 ClickShare CB Core, CB Pro...
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Select the desired time interval by dragging the red dot after “Show screensaver after (minutes)” close to the desired number of minutes. The red dot will snap to the nearest number when letting go. R5917517 /00 ClickShare CB Core, CB Pro...
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ClickShare configurator Click the “Save changes” push button, to commit the modifications to the Base Unit. R5917517 /00 ClickShare CB Core, CB Pro...
5.7.1 Wi-Fi settings About Wi-Fi settings An overview of the current settings is given when opening the Wi-Fi settings. These settings can be modified by clicking the “Edit settings” push button at the top right. R5917517 /00 ClickShare CB Core, CB Pro...
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• Chose the desired mode from the drop-down box after “Operation Mode”. Depending on the chosen operation mode, different settings will be visible. Image 5–35 Example of the edit page for Wi-Fi settings R5917517 /00 ClickShare CB Core, CB Pro...
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IT responsible of the network. Decide how the Base Unit must acquire its IP address, by selecting an option from the drop-down list after “Method”: ► Automatic (DHCP), IP configuration will be handled by the network. R5917517 /00 ClickShare CB Core, CB Pro...
Decide whether the wired connection must be authenticated by a log-in server: ► If no, go to step 7 ► If yes, go to next step Click on the button “Setup wired authentication...”. R5917517 /00 ClickShare CB Core, CB Pro...
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If yes, check the checkbox in front of “Use a proxy server” and go to next step Fill out the applicable details of the proxy server that must be used in the fields that appeared below the “Use a proxy server” checkbox. R5917517 /00 ClickShare CB Core, CB Pro...
ClickShare supports sharing content from mobile devices through select services on those devices: • ClickShare app (cannot be disabled) • AirPlay • Google Cast (does not support passcode) These services can be toggled with checkbox in front of the services name. R5917517 /00 ClickShare CB Core, CB Pro...
About REST API To interface with the Base Unit directly through software is made possible by Barco’s REST API. Complete documentation of the REST API is present within each Base Unit and can be accessed by clicking on the text “View API documentation”.
Alarm “CPU temperature” trap, which indicates that CPU temperature exceeds the threshold. • Alarm “Case Fan Speed” trap, which indicates the case fan is spinning too slow. • Alarm “Process Not Running” trap, which indicates one of the monitored processes is not running. R5917517 /00 ClickShare CB Core, CB Pro...
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It is strongly advised to chose a password that colors the progress bar green! Enter the chosen password a second time in the input field after “Confirm password”. Click “Save changes” at the top of the page to commit the changes to the Base Unit! R5917517 /00 ClickShare CB Core, CB Pro...
Every level of security restricts or removes restrictions from certain features. A higher level of security will always include all restrictions of the previous levels. Refer to the table to see which feature is being restricted by which level. The currently restricted features will have a green confirmation icon. R5917517 /00 ClickShare CB Core, CB Pro...
Buttons need to be repaired after changing security level. For more information about pairing Buttons, see “Pairing the Button(s)”, page 33 5.8.2 Passwords About passwords It is recommended to change the default password for the configurator and REST API. R5917517 /00 ClickShare CB Core, CB Pro...
ClickShare generated: select “Use self signed certificate” and trust the certificate in the browser. For more information about how to trust a root certificate, contact the local IT responsible. ► Own certificate provided by IT: select “Use custom certificate” and go to next step. R5917517 /00 ClickShare CB Core, CB Pro...
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ClickShare configurator Fill out all applicable fields and upload the created certificate. Image 5–47 Example of custom certificate fields To validate the uploaded certificate, click on “Generate CSR” and fill out all applicable fields. R5917517 /00 ClickShare CB Core, CB Pro...
Image 5–48 Example of the system category 5.9.1 Base Unit status About Base Unit status An overview listing general information about the current state of Base Unit is given. This information is purely informational and cannot be modified. R5917517 /00 ClickShare CB Core, CB Pro...
ECO mode (power saving mode) Multiple ways to wake up the Base Unit: Connecting to the Base Unit Pressing the standby button on the Base Unit Pairing a Button Plugging in an HDMI display R5917517 /00 ClickShare CB Core, CB Pro...
An overview of all currently paired Buttons and their details are shown. It is possible to see the connections made to the Base Unit itself or the network in case of dedicated network mode. R5917517 /00 ClickShare CB Core, CB Pro...
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Press the “Save changes” push button, to commit the changes and update the view. Image 5–53 Example of changing view to external access point in edit R5917517 /00 ClickShare CB Core, CB Pro...
Image 5–54 Example of the blackboard setting 5.9.5 XMS About XMS XMS will show the current registration status of the Base Unit. The QR image and the registration link will be available below the current status. R5917517 /00 ClickShare CB Core, CB Pro...
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To start the registration process, click on the link or scan the QR code and follow the instructions in “XMS Cloud registration”, page For more information on how to manage Base Unit(s) with XMS Cloud, see the XMS Cloud user guide. R5917517 /00 ClickShare CB Core, CB Pro...
Manage and review the status of the Base Unit firmware. The Base Unit firmware will also update the firmware of the Button(s) when (re)pairing. It is strongly advised to repair the Button(s) when the Base Unit has been updated! For more information, see “Pairing the Button(s)”, page 33 R5917517 /00 ClickShare CB Core, CB Pro...
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Select the desired method from the drop-down list after “Automatic Firmware updates”. Manually up/downgrading firmware Download the desired firmware from the Barco website. Unzip the package and save the “.enc” update file in a location that is easily accessible. Is the desired firmware lower than the currently installed firmware? ►...
Reset to factory defaults settings (Base Unit will be removed from XMS Cloud) Image 5–61 Example of the reset to factory defaults option If all else fails, a link and a QR code to contact Barco is present at the bottom. R5917517 /00...
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ClickShare configurator Image 5–62 Example of the contact information R5917517 /00 ClickShare CB Core, CB Pro...
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