Alen A350 - Air Purifier Manual

USING YOUR PRODUCT

Identification Of Parts

Operating Your Unit

1. Plug your air purifier into a grounded outlet.
2. Press ON/OFF to start the air purifier. When your unit is on, the control panel screen will light up. To stop the air purifier, press ON/OFF and the screen will turn off.
3. Press SPEED and watch the indicator lights until desired fan speed is achieved.

4. Press TIMER to have the air purifier automatically turn off in a set amount of hours. Up to 12 hours.
5. Press IONIZER to activate the ozone-safe ionizer. Activation of IONIZER enhances your unit's ability to remove airborne particles (similar to the way dust is attracted to a TV screen). Press IONIZER again to turn off.
6. Filter replacement indicator — Light bar will progressively illuminate as filter collects particles. There are two green, two yellow, and one red bar. Each bar represents approximately one month of continuous operation. Once all five bars are fully illuminated (red being the last), it is time to change the filter.
7. After changing the filter, RESET the filter indicator by pressing RESET.

KNOW YOUR DEVICE

When using the air purifier for the first time in a room, many prefer to use a higher fan speed like speed three or four, for at least two hours in order to clean the room's air initially. Then, it is recommended that the air purifier is left on to run continuously.

Features

• HEPA-type filtration captures dust, allergens and airborne pollutants
• Activated Carbon layer traps light odors and chemicals (VOCs) from common household products
• Ionizer charges smaller particles, causing them to clump together for improved filtration
• Energy efficient and environment friendly—Energy Star certified
• 4 fan speeds with a 12-hour timer to control air circulation
• Filter change indicator light keeps replacements on schedule
• Wall-mountable for space saving or can be placed on the floor
• Digital display with simple and intuitive touch button controls
• Auto-off safety feature when front cover is removed
• Filter designed for easy replacement

For electrical specifications, please refer to the rating label on your unit.

CARE & MAINTENANCE

Replacing The Filter

The filters used in all Alen Air Purifiers are not designed to be washed, cleaned, or otherwise reused. Over time, the filters become overloaded with particles, decreasing their filtration performance. We recommend regular filter replacements (at least every 6 months with normal use) to extend the life of your air purifier and maximize performance.

The black foam layer of the filter, known as the prefilter, captures large dust and hair. This layer is held on with Velcro-like strips. Once removed, the Alen prefilter can be washed or vacuumed to maintain efficient operation of the unit.

Why You Should Replace Your Filter

• You purchased an Alen Air Purifier to improve the quality of your indoor air.
  Changing your filters on time is the only way to maintain an optimal level of air quality.
• Excessively dirty filters can compromise the level of clean air your air purifier can provide.

Alen's Filter Subscription Plan

Regular replacement of your filter will extend the life of your air purifier and keep your air clean. Alen filters provide efficient filtration for 4 months of heavy usage, 6 months of normal usage and 8 months of moderate usage. With Alen's convenient Filter Subscription Plan, your filters will be shipped right to your door, exactly when needed.
Savings — Save 5% over retail and get FREE SHIPPING on every filter.
Convenience — Choose your desired shipping frequency and never run out of filters.
Superior Coverage — Alen's exclusive Forever Guarantee begins when you complete Product Registration and activate your Filter Subscription (see WARRANTY INFORMATION for details).

To get started, simply visit www.alen.com/activate or call 1-800-630-2396.

How To Replace The Filter

1. Always unplug the unit when installing a filter.
2. Distinguish the front side from the back side of the filter.
3. It is recommended to wear gloves while discarding the used filter.
   Place the used filter in a plastic bag to prevent dust from reentering the air.

1. With the front of the unit facing up, pull up on the lower left or right corner of the front inlet air intake grill.
   
2. After pulling up, push the grill towards the display panel at the top of the unit.
3. Remove the used filter by lifting the pull string.
   
4. Take the new filter out of the plastic bag and insert it into the air cleaner with the arrow pointing inward.
   
5. Insert the top of the inlet grill first and then snap in the lower part of the grill.

TROUBLESHOOTING TIPS

How do I reset the filter indicator lights? I put in a new filter but the bars are still illuminated.
After changing the filter, RESET the filter indicator by holding down RESET while the unit is ON until the illuminated bars disappear.

How do I find out what electrical specifications my unit needs?
Please refer to the rating label on the side of the unit. Here you will find your units voltage, hertz, amp and outlet requirements.

Can I clean the filter?

The black mesh layer on the front of the filter, known as the Prefilter, captures large dust and hair. This layer is held on with Velcro-like strips. This Prefilter can be vacuumed in place to maintain efficient operation of the unit. No other layers or parts of the filter can be washed, cleaned, or otherwise reused. Please replace the filter regularly to maintain optimal performance.

I have an issue not listed in this manual

Please visit www.alen.com and send us a message or call 1-800-630-2396. A customer service representative will respond to your inquiry in a timely manner, in most cases within a couple of hours.

What information do I need when I contact customer service for warranty?
Please refer to the rating label on the side of the unit. This rating label has your unit's lot code and other important information we need to assist you.

PRODUCT SAFETY

This manual provides important safety messages regarding your electrical home appliance.
Always read, follow, and, save all safety directions.

Location Requirements

• Use a level surface at least 6" (15.2cm) from heat sources such as ranges, dryers, or heaters.
• Do not block air vent openings.
• Never insert fingers or foreign objects into air vents.
• Do not place air purifier on a soft or unstable surface such as a bed or sofa.
• Do not use in a window.
• Do not use next to a source of heat such as a range, heater, or dryer.
• Do not use near any source of water such as a sink, bath, shower, or swimming pool.
• Operate indoors only.

Electrical and Safety Requirements — Reduce the risk of fire or electric shock.
Failure to follow these instructions can result in property damage, injury, or death.

• Do not connect unit to any electrical socket that is damaged.
• Do not plug the air purifier into an outlet controlled by a dimmer switch.
• Do not insert or pull out plug with wet hands, it may cause electric shock.
• Do not use an adapter. Do not use an extension cord.
• Use only in the proper electrical socket type. Socket type (voltage & hertz) can be found on the unit's back panel label. Incorrect socket use can damage/destroy the unit.
• 
  Do not exceed the rating of the power outlet or connection device. May cause electric shock or fire due to excess heat generation.
• Never try to take apart or repair the unit by yourself.
• Disconnect power immediately if you notice strange sounds, smells, or smoke.
• Change your filter at the recommended interval to avoid particle and dust buildup.
• Ensure filter is correctly installed before turning on unit. Do not run unit without a filter.
• Do not cover the unit or impede airflow.
• Do not drop the unit, as this can result in damage.
• 
  Do not place heavy objects on the power cord and be sure the cord is not compressed as there is danger of fire or electric shock.
• Do not spray insecticides or any other flammable sprays near the unit. It may cause explosion or fire.
• 
  To reduce the risk of electric shock, this equipment has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact qualified personnel to install the proper outlet. Do not alter the plug in any way.

WARRANTY INFORMATION

How do I obtain warranty service?
Email service@alen.com or call 1-800-630-2396. Product registration and filter subscription will be verified by Alen's warranty service representative.
REGISTRATION: Your Alen Air Purifier (with intact ratings label) must be registered at www.alen.com/register.
www.alen.com

Documents / Resources

References

• Alen® Product Registration & Warranty Activation - Alen®
• True HEPA Air Purifiers For Homes & Businesses | Alen®
• Alen® Product Registration & Warranty Activation - Alen®

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