CAFE CDD420P2TS1 - Dishwasher Double Drawer Manual

USING THE DISHWASHER

Getting started

Quick Start

This dishwasher operates differently than most dishwashers. When a cycle is running, the drawer is locked closed. To open the drawer mid cycle, you must pause the cycle. Since there are no controls on the outside of the dishwasher, you must knock on the right side of the drawer front, 2 knocks, wait for 3 seconds and then open the drawer. Press to restart the cycle.

Features and appearance will vary throughout this manual

Indicators

Off/On - Opening the drawer will automatically turn the dishwasher on. If the dishwasher is in an idle state, touch any button to reactivate it.

1. Wash Program Indicators
   If lit: The wash program has been selected.
2. Lock Indicator
   If lit: Keylock or Childlock is activated.
3. Wash Option Indicators
   If lit: The wash cycle option has been selected. The wash program length and temperature will be set accordingly.
4. Delay Start Indicator
   If lit: Delay start is set. The wash program will start after the selected time delay (1-12 hours).

Controls

1. Wash Cycle Selector
   Press to scroll through the available wash programs and select the desired one.
   NOTE: Each drawer can run independently of the other drawer or at the same time as the other drawer.
2. Options Selector
   Press to scroll through the wash options.
   NOTE: Not all options are available for all wash programs.
3. Start Selector (on the inner control panel)
   To Start Wash: Press on the control panel before closing the drawer.
   To Pause: Firmly knock twice on the right side of the drawer front.
   • Wait for three short and one long tone before opening the drawer.
     NOTE: Forcing the drawer open mid cycle may cause damage or injury.
   • If the dishwasher drawer is not restarted within seven minutes, it will sound intermittently until it is restarted.
     Delay start
     To Set Delay Start: Press and hold to set the delay start time. Each tone indicates a 1 hour delay (up to 12 hours). The delay start indicator will light up.
   • If you scroll past 12h (12 hours) the dishwasher will exit delay start.
     To re-enter delay start follow the instructions above.
   • The wash will start when the delay time is over, provided the drawer is closed.
     If drawer is not closed within 4 seconds of setting delay start, OR If the drawer is opened after delay start has been set (for example, to load more dishes), delay start will be suspended.
     To Resume: Press and close the drawer.
     To Cancel Delay Start : Press and hold .
   • If there is any water in the drawer, it will automatically drain before the dishwasher turns off.

Leak Protection

If a leak is detected, the dishwasher will drain, the cycle will stop and the below indicated control panel lights will turn on. If this occurs, contact Café for service.

1. Discard Scraps
   Scrape large food particles off (eg bones, fruit stones) and remove any foreign objects (eg toothpicks, strings, paper).
2. Load Dishes Carefully - See the Loading section for more information.
   To help with wash performance, arrange dishes so they are evenly spaced and not nesting.
   
   Accommodates plates up to a max height of 11" for lower drawers or 12 1/4" for upper drawers.
3. Check Spray Arm(s) - See the Care and Cleaning section for more information.
   Check the spray arm is mounted correctly by physically rotating it around with your hand.
   Before a wash, ensure there are no items preventing the spray arm(s) from rotating.
4. Add Detergent - See the Dispensers section for more information.
   Fill the detergent dispenser with powder detergent and close the dispenser door.
   
   Do not use liquid detergent.
   Do not place tablets or put liquid detergent in the detergent dispenser.
   If using a tablet or gel pouch, place it in the cutlery basket or at the edge of the base rack.
5. Check Rinse Aid - See the Dispensers section for more information.
   If the indicator on its plug glows bright red, refill the rinse aid dispenser with liquid rinse aid.
   Make sure you then refit the rinse aid plug back into its original position, by rotating the plug back into an upright position.
6. Select Wash Cycle - Press to scroll through the available wash programs and stop to select the desired one. The lit indicator light above the selected wash program will indicate the selected wash program.

   Pots	This cycle is meant for heavily soiled dishes, cookware, pots, or pans with dried-on or baked-on soils. Everyday dishes are safe to be used in this cycle. *Time: 2 hours 31 minutes.
   Plus	This cycle is meant for daily full loads of medium to heavily soiled dishes. *Time: 2 hours 15 minutes.
   Normal	This cycle is normally soiled dishes and provides optimum water and energy usage. The Energy Guide is based on this cycle. No wash Options are available for this cycle. *Time: 2 hours.
   Express	For washing partial loads with loose soils. Wash times and water temperatures are reduced. *Time: 46 minutes.
   China	For washing lightly soiled and heat sensitive dishware. Wash temperatures are reduced. *Time: 1 hour 30 minutes.
   Rinse	For rinsing partial loads that will be washed later. Prevents odors and keeps soils from drying on dishes. Do not use detergent. Detergent is not dispensed during the rinse cycle. *Time: 16 minutes.

   *Washing time only. Does not include drying time.
7. Select Options - Press to scroll through the available options and stop to select the desired one. The lit indicator light above the selected option will indicate the selected option.

   Ultra Dry	Increases the final rinse temperature and the length of the drying phase for improved drying performance.
   Fast	Uses additional water and energy for a faster wash time, while maintaining wash performance.
   Sanitize	Raises the water temperature during the rinse phase to sanitize dishes. Ideal for washing items such as baby bottles and preserving jars. The sanitize wash option adjusts the wash program to meet the conditions required by NSF 184, Section 6 for sanitization to occur. While sanitize is running, the wash program is monitored to ensure that these conditions are met. Only programs utilising the sanitize wash option are certified to meet the conditions required by NSF 184, Section 6. Other wash programs may not reach the temperatures required for sanitization to occur. See table for wash programs that have sanitize available as an option. For sanitization to occur, the temperature of the water needs to reach 158°F. Make sure that all items are marked dishwasher safe or the equivalent before running the sanitize option. If the wash is interrupted or the water supply is turned off during the program, then the heating conditions for sanitization may not be met. You may need to run the program again to ensure sanitization of your dishes. At the end of a wash program with sanitize, always check to make sure that sanitization was successful. If sanitization was successful: The wash will finish as normal. If sanitization was not successful: An alert will sound. When the drawer is opened the sanitize indicator will flash. Check if the water supply has been turned off or the wash program interrupted. Press and hold once to stop the beeping and a second time to clear the flashing alert code. Reset sanitize and then run the cycle again.
   NOTES: Only one option can be set at a time. Not all options are available for every wash program. If a wash option is not available for the chosen wash program, then that option cannot be selected. See the table below for options available with each wash program. Wash Program Options Available Pots Ultra Dry Fast Sanitize Plus Ultra Dry Fast Sanitize Normal - - - Express Ultra Dry - - China Ultra Dry Fast - Rinse - - - Lock Options - Press to scroll through the available options and stop to select the desired one. The lit indicator light above the selected option will indicate the selected option.
   Keylock	Disables all the buttons - Helpful when cleaning the dishwasher. To activate: Press and hold until you hear a tone. The lock indicator will light up. To cancel: Press and hold until you hear a tone. The lock indicator will turn off.
   Childlock	Disables all the buttons and locks the drawer closed (preventing unauthorized use by children). To activate: Press and hold until you hear two tones. The lock indicator will light up. To cancel: Press and hold until you hear a tone. The lock indicator will turn off.

8. Additional Options - How to set and change the settings of the additional options.
   1. CHECK
      Check that there is no wash underway, then open drawer.
   2. ENTER MENU
      To enter the menu: Press and hold the and the same time for four seconds.
      • You are now in the Rinse Aid option of the options menu.
      • To change the Rinse Aid setting, go to step 4 now.
   3. SCROLL TO OPTION
      Press to scroll to the next option. The option indicators will display which option is selected (see table below).
      When you have scrolled to the end of the sequence, the menu will start again with Rinse Aid.
   4. CHANGE SETTING
      Press to change the setting within an option.
      The wash program indicators will display which setting is selected (see table below).
   5. SAVE SETTING & QUIT MENU
      Press to save the new setting and quit the preference options menu.
      You can use either drawer to change the settings. Changing the settings in one drawer will set your preferences for the whole dishwasher.
      
9. Start Dishwasher

   Start	Press on the control panel and close the drawer within 4 seconds. If the drawer was not closed within 4 seconds, then press again before closing the drawer.
   Pause	Firmly knock twice on the right side of the drawer front. Wait for three short and one long tone before opening the drawer. NOTE: Forcing the drawer open mid cycle may cause damage or injury. If the dishwasher drawer is not restarted within seven minutes, it will sound intermittently until it is restarted.
   Cancel	Press and hold .
   Delay Start	Press and hold to set the delay start time. Each tone indicates a 1 hour delay (up to 12 hours). The delay start indicator will light up. If you scroll past 12h (12 hours) the dishwasher will exit delay start. To re-enter delay start follow the instructions above. The wash will start when the delay time is over, provided the drawer is closed. If drawer is not closed within 4 seconds of setting delay start, OR If the drawer is opened after delay start has been set (for example, to load more dishes), delay start will be suspended. To Resume: Press and close the drawer. To Cancel Delay Start : Press and hold . If there is any water in the drawer, it will automatically drain before the dishwasher turns off.

Dispensers

Check the Water Temperature

The entering water should be at least 120°F and not more than 150°F for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer.

Turn on the hot water faucet nearest the dishwasher, place the thermometer in a glass and let the water run continuously into the glass until the temperature stops rising.

Use a Rinse Agent

High quality rinse agents such as Cascade^® Platinum™ Power Dry™ Rinse Aid or Finish^® Jet-Dry^® Rinse Aid are designed for great drying action and to protect against spots and film build-up on your dishes, glasses, flatware, cookware, and plastic.

NOTE: You may hear some unusual, high-pitched beeping when rinse aid is being dispensed. This is normal.

When to Fill the Rinse Agent Dispenser

If the indicator glows or flashes bright red, refill rinse aid.

If the indicator glows or flashes dimly or not at all, you do not need to refill, there is enough rinse aid for the wash.

NOTE: Lighter colored rinse aids will not dim the indicator as effectively as darker ones.

Filling the Rinse Agent Dispenser

The rinse agent dispenser holds 1.7 oz. of rinse agent. Under normal conditions, this will last approximately one month.

The rinse aid dispenser is on the inside of the drawer, underneath the detergent dispenser.

1. Turn the plug counterclockwise and remove.
   
2. Pour rinse aid into the circular opening, taking care not to spill any into the drawer.
   
   Any accidental spillages of rinse aid must be wiped up. If not wiped up, rinse aid will cause excessive foaming, which may result in a service call that will not be covered by warranty.
3. Replace the plug, then turn it clockwise back to its original position.
   
   
   Make sure that the plug is closed tight, with its finger grip in the vertical position.

Rinse Aid Setting

You may need to adjust the amount of rinse aid dispensed in each wash to suit your water conditions. The lowest setting is 0 (off), the highest is 5.

If there is excessive foam at the end of the wash, reduce the setting.

If dishes are wet or streaky after drying, increase the setting.

If you live in a hard water area and you have no water softener installed in your water supply or built into your dishwasher, we recommend adjusting the rinse aid setting to 5.

To adjust the setting

See 8 Additional Options in the Getting Started section.

Detergent Dispensing

Do not use liquid detergent.
Do not place tablets or put liquid detergent in the detergent dispenser.

If using a tablet or gel pouch, place it in the cutlery basket or at the edge of the base rack as described later in this section.

Powder Detergent Dispenser

The detergent dispenser is located inside the drawer on the front left side.

Use only powder detergent designed for automatic dishwashers in the detergent dispenser.

Filling the Powder Detergent Dispenser

1. Press the latch down to open the dispenser.
   
2. Check that the dispenser is empty and dry, then add powder detergent (do not place solid or liquid tablets in the dispenser). No detergent is needed for the Rinse program.
3. Close the dispenser until it clicks shut. The detergent will automatically be released into the drawer during the wash program.

NOTE: When washing heavily soiled dishes and in very hard water you may also fill the secondary dispenser with detergent to aid dishwasher performance.

When using the detergent dispenser the amount of powder detergent you use will be determined by the hardness of your water, the temperature of your water, and the food soil load inside the dishwasher. Contact your water company to get information about the hardness of the water in your area. Water hardness is measured in grains per gallon. Use this information and the table below to determine the amount of detergent to use. You may purchase a hard water test strip from Café. Call 877-959-8688 and ask for part number WD01X10295.

Use the table as a starting point and then adjust the amount of detergent you use. Use just enough to get good wash performance. Using just the right amount of detergent will provide great wash performance without wasting detergent or etching glassware.

Using too much detergent with very soft and/or very hot water may cause a condition called etching on your glassware. Etching is a permanent cloudiness in your glassware. This condition is irreversible. However, using too little detergent will cause poor wash performance.

DO NOT USE HAND DISH DETERGENT

NOTE: Using a detergent that is not specifically designed for dishwashers will cause the dishwasher to fill with suds. During operation, these suds will spill out of the dishwasher vents, covering the kitchen floor and making the floor wet.

Because so many detergent containers look alike, store the dishwasher detergent in a separate space from all other cleaners. Show anyone who may use the dishwasher the correct detergent and where it is stored.

While there will be no lasting damage to the dishwasher, your dishes will not get clean using a dishwashing detergent that is not formulated for automatic dishwashers.

Detergent Dispensing

Do not use liquid detergent.

Tablet Tray - For Gel Pouch or Tablet

The tablet tray is located on the cutlery basket.

Use only gel pouches or tablets designed for automatic dishwashers.

Placement on the Tablet Tray

1. Place on the tablet tray in the cutlery basket.
   
2. Slide the tray down and secure in the cutlery basket.

Placement within the Side Rack Rails - For Gel Pouch or Tablet

If the cutlery basket is not being used in the dishwasher for a particular load, the gel pouch or tablet may be wedged within the side rack rails.

Use only gel pouches or tablets designed for automatic dishwashers.

Placement within the Side Rack Rails

1. Securely wedge the gel pouch or tablet within the side rack rails.
   
2. 
   Do not place the gel pouch or tablet on the floor of the drawer, as it may interfere with the spray arm rotation and affect wash performance.

Notes on using tablets

• If you are using tablets, follow manufacturer instructions on the packet. Some tablets may not be suitable for all wash programs.
• Using tablets could improve wash performance in hard water areas.
• Make sure that tablets never come into direct contact with dishes or cutlery.
• If you are using dishwasher tablets with a built-in rinse aid component, we recommend turning off the rinse aid.

DO NOT USE HAND DISH DETERGENT

NOTE: Using a detergent that is not specifically designed for dishwashers will cause the dishwasher to fill with suds. During operation, these suds will spill out of the dishwasher vents, covering the kitchen floor and making the floor wet.

Because so many detergent containers look alike, store the dishwasher detergent in a separate space from all other cleaners. Show anyone who may use the dishwasher the correct detergent and where it is stored.

While there will be no lasting damage to the dishwasher, your dishes will not get clean using a dishwashing detergent that is not formulated for automatic dishwashers.

Loading

For best dishwashing results, follow these loading guidelines. Features and appearance of racks and cutlery basket may vary from your model.

Recommended Loading

The dishwasher is tested to 10 CFR part 430 for energy and water consumption using the parameters detailed below.

Dos and Don'ts of Loading

Cutlery Basket

Place flatware in the removable cutlery basket. Sharp objects, such as forks and knives, may be placed with the handles facing up, in order to protect your hands. For the best wash performance, place other items such as spoons with the handles facing down. Avoid allowing items to nest together, which may keep them from being properly washed. When loading, distribute items evenly in the basket.

The cutlery basket may also be used for small items, such as measuring spoons, baby bottle nipples, plastic lids, or corn cob holders.

Removable Anti-Nesting Grid

• The anti-nesting grid clips onto the top of the cutlery basket.
• Use the grid to separate cutlery items and stop them from nesting together.
  

Removable Tablet Tray

• If using dishwasher gel pacs or tablets, place them on the removable tablet tray, as shown. When not in use make sure the removable tablet tray is securely stored outside of the dishwasher. See the Dispensers section for proper use of gel pouches and tablets.
  

Removable Small Items Container

• You can extend the cutlery basket by clipping the small items container onto its side.
• Small, light items like baby bottle teats are best placed into the small items container to prevent them from being displaced during the wash.
  

Small Items Container Placement

• To optimize the cutlery space within the basket, the small items container can be placed elsewhere in the drawer.
• If you lay the container flat, make sure that the solid plastic side is facing up.
• If you place a fully laden container under the stem safe shelves, it is best to leave the rack space directly above the container empty - there may not be enough water reaching items that are placed above.
  

Additional Options - How to set and change the settings of the additional options.

Racks - Stem Safe Shelves

To add flexibility in loading, the stem safe shelves can be placed in the up or down position. They may also be adjusted up or down.

Foldaway

• They can be folded up or down independently of each other.
• Fold them down to use their stemware notches to help support long-stemmed glassware or for rows of cups.
• Fold them up for more space for taller items such as glasses.

Adjustable Height

• The shelves are independently height adjustable to accommodate glassware and cups of varying heights.

1. Fold up to unlock the shelf.
2. Adjust to the desired height by sliding up or down.
3. Fold down to lock in position.

Racks - Knife Clips

• The knife clips clip onto the adjustable racks and support knives and other utensils during the wash.
• Always ensure that knife blades are facing down.

Racks - Folding Tines

• For optimum stability, place larger plates between the longer tines in the front.
• Fold the tines down if you need the space for pots or other large items.
• Release by folding tines down towards each other to detach them from the clips at the rear of the unit.
  

Removing the Folding Tines

The folding tines can be removed if so desired. However it is recommended you fold the tines down rather than removing them (if more space is needed in the dishwasher).

To remove:

Unclip the folding tine rack at each end by pulling firmly towards you.

To replace:

Line up the clips with the base rack and push firmly to click into place.

Removable Spacing-Adjustable Tine Rack

• Designed to fit deep bowls (wide spacing) or small plates (narrow spacing), depending on adjustment.
  

Adjust the Tine Spacing

• To adjust between wide and narrow spacings, slide the tines backward or forward by pushing or pulling the handle at the front.
  

Remove the Rack to Make Space for Larger Items

To remove the rack:

Grip handles at the front and rear of the rack and pull up to unclip.

To replace the rack:

Align front and rear clips with the base of the basket and click into place.

CARE AND CLEANING

Drain Filter, Filter Plate and Spray Arm

We recommend that the drain filter and filter plate in each drawer are removed and cleaned about once a month in normal use or whenever there is evidence of food particles.

The spray arm in normal use should require cleaning less frequently.

Cleaning the Drain Filter and Filter Plate

• If a dishwasher cleaner / descaler is used, you must run a wash program with detergent immediately afterward to prevent any damage to the dishwasher.
• The dishwasher must be used with the filter plate, drain filter and spray arm correctly in place.
• We recommend that you always use the dishwasher with the right hand fold down tine rack in place.

Remove the base rack first:

1. Unplug the dishwasher or turn it off at the power supply.
   NOTE: For ease of access to the drain filter and filter plate you may find it easier to remove the whole base rack (including tine racks) first.
   To remove the whole base rack: Lift the rack up from the back first, to prevent it knocking against the detergent and rinse aid dispenser, and lift out.
   
2. If the base rack is left in, to access the drain filter:
   • Remove the cutlery basket.
   • Lift the trap door up.

Removing the Drain Filter and Filter Plate

3. Twist the circular drain filter counter-clockwise and lift to remove. It is normal to find some water under it.
   
4. Remove the drain filter mesh by pinching one side only and pulling it off, as shown.
   
   NOTE: Do not attempt to remove the drain filter mesh by pinching two opposing sides together as this may damage the drain filter mesh.
5. Wash both parts of the drain filter in hot soapy water and rinse thoroughly under running water.
6. Carefully lift the filter plate out. Remove any foreign material on either side, wash in hot soapy water and rinse thoroughly in clean water, then wipe with a damp cloth.
   

Replacing the Filter Plate and Drain Filter

7. Carefully replace the filter plate. Ensure it is fully pushed into position.
   
8. Refit the circular drain filter:
   1. Push the drain filter mesh back onto the holder. It should click into place.
      
   2. Rotate the drain filter mesh until the arrow on the mesh filter lines up with the arrow on the holder.
   3. Refit the drain filter into the drain hole by lining up the arrow on the top of the drain filter with the arrow on the filter plate.
      
   4. Rotate the drain filter clock wise until the arrow on the drain filter lines up with the arrow on the base of the drawer.
      
9. Replace the whole base rack (if removed).
10. Fold down the trap door so it is resting on the base rack and replace the cutlery basket.

Cleaning the Spray Arm

1. Unplug the dishwasher or turn it off at the power supply.
2. Unclip the glass supports (if fitted) from the rack wires and fold up all the foldaway stem safe shelves, so that they are all upright and close to the top.
3. Remove the base rack carefully. Lift from the back first to prevent knocking the detergent and rinse aid dispenser.
4. Lift the spray arm and shake any foreign material out.
   Rinse it clean under running water and wipe with a damp cloth.
5. Replace the spray arm back onto the impeller.
   Check that the spray arm is firmly seated and turns freely.
   
6. Replace the base rack, lowering its front edge into position first.
   
7. Plug the dishwasher back in or turn it on at the power supply.

NOTE: If there is broken crockery or glass in the drawer, it must be carefully removed to prevent damage to the dishwasher.

Exterior Drawer Panels

Do NOT use Stainless Steel cleaners on the drawer surfaces. Use a clean, soft, lightly dampened cloth, then dry thoroughly. The Stainless Steel is coated to make it fingerprint resistant.

We do not recommend the use of the following cleaning aids on your dishwasher as they may damage the surfaces:

• Plastic or stainless steel scouring pads
• Abrasive, solvent, household cleaners
• Acid or alkaline cleaners
• Hand washing liquids or soap
• Stainless steel cleaners or polishes
• Laundry detergents or disinfectants

Interior

To clean and de-odorize your dishwasher, use citric acid, or Cascade^® Platinum™ Dishwasher Cleaner or Finish^® Dishwasher Cleaner, a detergent additive. They will break up mineral deposits, and remove hard water film and stains.

You can order citric acid Café kit WD35X151 through Café Parts by visiting cafeappliances.com/parts.

You can purchase dishwasher cleaners at your local grocery store.

Stainless Steel Drawers

The stainless steel used to make the drawers provides the highest reliability available in a Café dishwasher.

If the drawers should be scratched or dented during normal use, they will not rust or corrode. These surface blemishes will not affect their function or durability.

Protect Against Freezing

If your dishwasher is left in an unheated place during the winter, ask a service technician to:

1. Turn off electrical power to the dishwasher. Remove fuses or trip circuit breaker.
2. Turn off the water supply and disconnect the water inlet line from the water valve.
3. Drain water from the water inlet line and water valve. (Use a pan to catch the water.)
4. Reconnect the water inlet line to the water valve.

Does Your Dishwasher Have an Air Gap?

An air gap protects your dishwasher against water backing up into it if a drain clogs. The air gap is not a part of the dishwasher. It is not covered by your warranty. Not all plumbing codes require air gaps, so you may not have one.

The air gap is easy to clean.

1. Turn off the dishwasher and lift off the air gap cover.
2. Remove the plastic cap under the cover and clean with a toothpick.
3. Replace the cap and cover when the air gap is clean.

TROUBLESHOOTING TIPS

Before you schedule service

Problem	Possible Cause	What To Do
Dishes and flatware not clean	Filters are clogged	Clean filters. See the Care and Cleaning section.
	Wash program unsuitable for the load	See the Getting started section for a suitable wash program. Soils were too heavily baked on and dishes may need soaking.
	Spray arm unable to rotate	Ensure no items are obstructing the spray arm path. Make sure the spray arm is mounted correctly and free to rotate.
	Drawer overloaded/ incorrectly loaded	See the Loading section.
	Filter plate/drain filter is incorrectly inserted	See the Care and Cleaning section.
	Detergent put in the wrong compartment of the dispenser	Detergent must be placed in the large compartment. See Detergent Dispensing in the Dispensing section.
	Excess food not removed from dinnerware prior to loading	Scrape all food scraps off dinnerware prior to loading.
	Spray arm holes are blocked	Clean the spray arm. See the Care and Cleaning section.
	Low inlet water temperature	Make sure inlet water temperature is correct. See Check the Water Temperature in the Getting started section). Turn on the hot water faucet nearest the dishwasher, let run until the water temperature stops rising. Then start the dishwasher and turn off the faucet. This ensures the entering water is hot.
	Water pressure is temporarily low	Turn on a faucet. Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher. Normal water pressure to the dishwasher should be 20-120 psi.
	Air gap or disposer clogged	Clean the air gap or flush the disposer.
	High drain loop or air gap not installed	Refer to the Installation Instructions for proper drain line installation.
	Improper rack loading	Make sure large dishware does not block the detergent dispenser or the wash arms. See the Loading section.
	Poor performing detergent	Use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.
	Not enough detergent	Add detergent. See Detergent Dispensing in the Dispensers section.
Cloudiness on glassware	Combination of soft water and too much detergent	This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get it clean.
	Low performing phosphate-free detergent	See A white film on glassware, dishware and the interior in this Troubleshooting Tips section.
	Water temperature entering the dishwasher exceeds 150°F	This could be etching. Lower the water heater temperature.
A white film on glassware, dishware and the interior	This problem is likely caused by a low quality phosphate-free dishwasher detergent	To remove the white film, run your dishes through a dishwasher cycle with citric acid. Use a WD35X151 citric acid kit found online. Otherwise, use high quality rinse agents such as Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner found at your local grocery store. Pour the citric acid in the detergent cup and close the cover. Place the filmed but otherwise clean glassware and dishware in the dishwasher. Leave silverware and other metal items out of the dishwasher. Turn the dishwasher on and let it run through a complete cycle without detergent. The glassware, dishware, and dishwasher should come out film free.
Spots and filming on glasses and flatware	Extremely hard water	Increase the rinse aid setting and the amount of detergent. See the Dispensers section. Use high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid to prevent spots and prevent new film build-up. If water is extremely hard, a softener may be required.
	Low inlet water temperature	Make sure water temperature is at least 120°F.
	Overloading or improper loading of the dishwasher	Load dishwasher as shown in the Loading section.
	Old or damp powder detergent	Make sure detergent is fresh. Use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.
	Rinse agent dispenser empty	Refill with high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid.
	Rinse aid setting too low or off	Increase/turn on the rinse aid setting. See Use a Rinse Agent in the Dispensers section.
	Too little or low performing detergent	Make sure you use the proper amount of highly rated powder detergent.
Black or gray marks on dishes	Aluminum utensils have rubbed against dishes	Remove marks with a mild, abrasive cleaner.
Dishes don't dry	Normal wash program used	Choose Plus or Pots wash program.
	Overloading or improper loading of the dishwasher	Load dishwasher as shown in the Loading section.
	Additional drying time is needed	Leave drawer closed after the wash program has stopped to allow the fan to run as needed. Select Ultra Dry option to add additional drying time. NOTE: If you open the drawer, this fan extension will be cancelled.
	Low inlet water temperature	Make sure inlet water temperature is at least 120°F. Select Ultra Dry. Select a higher cycle, such as Plus or Pots.
	Rinse agent dispenser is empty	Check the rinse agent dispenser and fill as required.
	Rinse aid setting too low or off	Increase/turn on the rinse aid setting. See Use a Rinse Agent in the Dispensers section.
	Dishes were left in the drawer for several hours after a wash	We recommend unloading the dishes within a few hours after a wash program has finished, as the small amount of vapor left after the wash may, with time, resettle on dishes as condensation. Using rinse aid or increasing its setting will also help with drying.
Program is taking much longer than usual	Wrong type of detergent used Auto recovery program has been triggered to stop the dishwasher overflowing and to disperse excess foam.	No action required. Allow the program to finish. NOTE: You may need to run your chosen wash program again with the correct detergent if the dishes are not clean at the end of the recovery program.
The wash program seems to have finished (the dishwasher is idle), but the end of wash beeps haven't sounded and the drawer cannot be opened	The wash program is still in progress. It is in a 'quiet' phase that is needed for ensuring the best wash results.	No action required. The program will transition into a more audible phase after the 'quiet' phase is over.
Intermittent beeping	Dishwasher is in pause mode	Press on the control panel then close the drawer to resume the program.
Sanitized light flashes when the drawer is opened at the end of the cycle	A drawer was opened and the cycle was interrupted during the final rinse	Do not interrupt the cycle by opening a drawer during the wash cycle.
	The incoming water temperature was too low	Raise the water heater temperature to between 120°F and 150°F.
Detergent left in dispenser	Dishes or utensils are blocking the detergent cup	Reposition the dishes, so the water from the lower spray arm can flush the detergent cup. See the Loading section. Reposition the tall utensils or heavy silverware that may be keeping the dispenser cup door from opening. See the Loading section. Don't place large bowls or pots directly in front of the detergent dispenser.
Powder detergent not dispensed	Detergent dispenser was wet when loaded	Clean the dispenser and ensure it is dry before adding powder detergent.
Suds in the drawers	Wrong amount of detergent	See Detergent Dispensing in the Dispensers section.
	Wrong detergent	Use only high quality automatic dishwasher detergents to avoid sudsing. Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent have been approved for use in all Café dishwashers. To remove suds from the dishwasher, open the drawers and let suds dissipate.
	Rinse aid setting too high	Decrease the rinse aid setting. See Use a Rinse Agent in the Dispensers section.
	Rinse aid dispenser plug not closed tightly enough	Ensure that the rinse aid dispenser plug is fully closed, with its finger grip pointing vertically. See Use Rinse Aid in the Dispensers section.
	Rinse agent was spilled	Always wipe up rinse agent spills immediately.
Water under the drain filter	This is normal	No action is needed.
Drawer interior is stained	White film on inside surface — hard water minerals	Café recommends high quality rinse agents such as Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid to help prevent hard water mineral deposits from forming. Run dishwasher with citric acid to remove mineral deposits. Citric acid (Part number: WD35X151) can be ordered through GE Appliances Parts. See back cover for ordering information. Alternatively, purchase Cascade® Platinum™ Dishwasher Cleaner or Finish® Dishwasher Cleaner and follow the directions on the label.
	Some foods, like tomato based products, may stain the inside of the drawer	Pre-rinse dishes before placing in the drawer. Alternatively, using the Rinse program after adding the dishes may minimize staining.
Hard Water	Living in an area with very hard water	Increase the rinse aid setting and the amount of detergent. See the Dispensers section. If living in an area with very hard water, consult a plumber on installing a household water softener.
Water standing in the dishwasher	Air gap is clogged	Clean the air gap. See the Care and Cleaning section.
	High drain loop or air gap not installed	Refer to the Installation Instructions for proper drain line installation.
	Drain hose(s) bent or kinked	Straighten the drain hose(s).
	Filters blocked	Clean the filter plate/drain filter. See the Care and Cleaning section.
Water won't pump out of the dishwasher	Drain is clogged	If you have an air gap, clean it. See the Care and Cleaning section. If the dishwasher drains into a disposer, run disposer clear. Check to see if your kitchen sink is draining well. If not, you may need a plumber.
Dishwasher won't run	The start ( ) button was not pressed	Press the start ( ) button.
	The drawer is not closed properly	Ensure the drawer is free from any objects and firmly closed.
	Dishwasher drawer is in "showroom mode"	Contact Café for further information.
	Fuse is blown or circuit breaker is tripped	Replace fuse or reset circuit breaker. Remove any other appliances from the circuit.
	Power is not connected or turned off	Connect power, replace fuse or reset circuit breaker. Remove any other appliances from the circuit.
	Keylock or Childlock is on	Unlock controls. See Lock Options in the Getting started section.
	Possible leak is detected	Some models are equipped with leak detection and the cycle will be cancelled if a leak is detected. See Leak Protection in the Getting started section. Contact Café for service.
Control panel responded to inputs but dishwasher never filled with water	Drawer may not be completely closed	Make sure the drawer is firmly closed.
	Water valve may be turned off	Make sure water valve (usually located under the sink) is turned on.
Drawer will not open (no beeping, no wash in progress)	Childlock feature is on	Turn the Childlock off. See Lock Options in the Getting started section.
	Closed drawer auto lock is on	Knock once on the right side of the drawer front and open drawer within 30 seconds.
Power failure during wash program	Power outage in your home or area	Wait until power resumes, program will restart in same part of wash program.
Dishwasher does not recognize when I knock on the drawer front to pause or unlock it	Not knocking hard enough or not knocking on the right side of the drawer front	Ensure you are knocking firmly on the right side of the drawer front, rather than using a light tap.
	Drawer front knock sensor is incorrectly installed or calibrated	Contact Café for service.
Dishwasher is registering taps and bumps as knocks and pausing inadvertently	Drawer front knock sensor is incorrectly installed or calibrated	Contact Café for service.
Noise	Normal operating sounds: Beeping at the end of the cycle (on some models) Detergent cup opening Water entering dishwasher Motor stops and starts at various times during cycle Spray arms start and stop at various times Drain pump sounds during pump out Drain pump starts and stops several times during each drain	These are all normal. No action is required.
	Rattling dishes when the spray arm rotates	Make sure dishes are properly loaded. See the Loading section.
Fan noise starts up when I close the drawer, even though I didn't start a new wash	This is normal. In some cases, the drying fan will run whenever the drawer is closed for a set period of time after a program has finished.	No action required. The fan will automatically stop after the set time is over.
Fan noise coming from the dishwasher after a wash program has finished	This is normal. The drying fan continues to run for a set period of time after a program has finished to assist with drying.	No action required. The fan will automatically stop after the set time is over, or when the drawer is opened. In some cases, the fan may resume when the drawer is closed again.
Excessive motor noise	No water in the motor area	This usually occurs on the first use or when the dishwasher has not been used for long periods of time. Pour 3 cups of water into the drawer before running a wash program.
Water pooling on inner rim of drawer after a wash	This is normal condensation	Wipe dry.
Water leaking	Drain hose disconnected from waste pipe	Reconnect the drain hose to the waste pipe.
	Water inlet hose not properly connected	Ensure the inlet hose is connected securely.
	Other leaks	Turn water and power supplies to the dishwasher off. Contact Café for service.
	Rinse aid dispenser plug not closed properly	Ensure that the rinse aid dispenser plug is fully closed, with its hand grip pointing vertically. See Use a Rinse Agent in the Dispensers section.

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, electric shock, and to prevent property damage, personal injury, or death.

PROPER INSTALLATION AND MAINTENANCE This dishwasher must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet with your dishwasher, you can receive one by visiting our Website at cafeappliances.com. Connect the dishwasher/appliance to a grounded metal, permanent wiring system; or run an equipment-grounding conductor with the circuit conductors and connect to the equipment-grounding terminal or lead of the appliance. Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded. Detailed grounding instructions can be found in the "Installation Preparation" section of the Installation Instructions. Dispose of discarded appliances and shipping or packing material properly. Do not attempt to repair or replace any part of your dishwasher unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician. Use only included product cord or hard-wire to building electrical as described in the Installation Instructions. Failure to follow this instruction, could result in risk of fire and personal injury. To minimize the possibility of electric shock, disconnect this appliance from the power supply before attempting any maintenance. NOTE: Turning the dishwasher off does not disconnect the appliance from the power supply. We recommend having a qualified technician service your appliance.

WHEN USING YOUR DISHWASHER, FOLLOW BASIC PRECAUTIONS, INCLUDING THE FOLLOWING: Use this appliance only for its intended purpose as described in this Owner's Manual. Use only detergents or wetting agents recommended for use in a dishwasher and keep them out of reach of children. Using a detergent that is not specifically designed for dishwashers will cause the dishwasher to fill with suds. Locate sharp items so that they are not likely to damage the drawer seal. Load sharp knives with the handles up to reduce the risk of cut-type injuries. Do not wash plastic items unless marked dishwasher safe or the equivalent. For plastic items not so marked, check the manufacturer's recommendations. Do not operate your dishwasher unless all enclosure panels are properly in place. Do not tamper with controls. Do not abuse, sit on or stand on the drawer of the dishwasher. To reduce the risk of injury, do not allow children to play with, on or inside this appliance at any time. Do not store or use combustible materials including gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance. Small parts can be a choke hazard to small children if removed from the dishwasher. Keep out of reach of small children.

WATER HEATER SAFETY Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for two or more weeks. HYDROGEN GAS IS EXPLOSIVE. If the hot water has not been used for two or more weeks, prevent the possibility of damage or injury by turning on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical appliance connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke, use an open flame, or use the appliance during this process.

RISK OF CHILD ENTRAPMENT PROPER DISPOSAL OF THE DISHWASHER Junked or abandoned dishwashers are dangerous...even if they will sit for "just a few days." If you are getting rid of your dishwasher, please follow the instructions below to help prevent accidents. Do not allow children to play with, on, or inside this or any discarded appliance.

TO PREVENT MINOR INJURY AND PROPERTY DAMAGE During or after wash cycle, contents may be hot to the touch. Use care before handling. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play around the dishwasher when closing the drawers due to the possibility of small fingers being pinched. Non-Dishware Items: Do not wash items such as electronic air cleaner filters, furnace filters and paint brushes in your dishwasher. Damage to the dishwasher and discoloration or staining of the dishwasher may result. Load light-weight, plastic items so they do not become dislodged and drop to the bottom of the dishwasher.

Under no circumstances should you open the drawer while the dishwasher is in operation. Always knock on the right side front of the drawer to pause the dishwasher and wait until you hear the four additional beeps before opening the drawer. The dishwasher must be used with the motor assembly, filter plate, drain filter and spray arm in place. To identify what these parts are, see the Care and Cleaning section in this Owner's Manual. Take care when loading the drawer not to load dishware items so they prevent the internal lid from properly sealing with the drawer. Items should be placed so they do not protrude above and/or forced into the drawer, otherwise a service call may result. Cleaning and user maintenance shall not be done by children without supervision. If the dishwasher is not being used for long periods of time, turn the electricity and water supply to the dishwasher off.

NOTICE Use only powder, Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent or rinse agents recommended for use in a dishwasher and keep them out of the reach of children. Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent, and Cascade® Platinum™ Power Dry™ Rinse Aid or Finish® Jet-Dry® Rinse Aid rinse agents have been approved for use in all Café dishwashers.

ELECTRICAL REQUIREMENTS Be sure that the electrical connection and wire size are adequate and in conformance with the National Electric Code, ANSI/NFPA 70 – latest edition, and all local codes and ordinances. This appliance must have: 120V, 60Hz, AC-only, 15-ampere or 20-ampere, fused electrical supply. Wiring must be 2 wire with ground and rated for 167°F. If the electrical supply does not meet the above requirements, call a licensed electrician before proceeding. It is recommended to have: A circuit breaker or time-delay fuse. A properly grounded individual branch circuit.

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