TSC DA210 Series User Manual
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TSC DA210 Series User Manual

Desktop barcode printer
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Desktop Barcode Printer
DA210 Series
Direct Thermal
Series Models
DA210 / DA310
DA220 / DA320
DA220HC / DA320HC
User Manual
www.tscprinters.com

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Summary of Contents for TSC DA210 Series

  • Page 1 Desktop Barcode Printer DA210 Series Direct Thermal Series Models DA210 / DA310 DA220 / DA320 DA220HC / DA320HC User Manual www.tscprinters.com...
  • Page 2 All other trademarks are the property of their respective owners. Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the expressed written...

  • Page 3: Table Of Contents

    Loading Media in Linerless Cutter Mode (Optional for DA220 series) ....................22 Install the Adapter for 1.5” Paper Core (Optional) ..........................23 5 LED and Button Functions ........................... 24 LED Indicator ......................................24 Regular Button Function ..................................24 Power-on Utilities ....................................25 6 TSC Console ..............................26...
  • Page 4 Starting TSC Console .................................... 26 Setup Ethernet Interface ..................................28 TPH Care ......................................30 Printer Function ..................................... 31 Setting Post-Print Action ..................................32 7 Troubleshooting ............................33 8 Maintenance ..............................36 Cleaning Supplies ....................................37 Cleaning Procedures ..................................... 38 9 Agency Compliance and Approvals ......................39...

  • Page 5: Introduction

    1 Introduction Thank you very much for purchasing TSC barcode printer. The DA Series of direct thermal desktop printers is ideal for a wide variety of applications including product marking, point of sale, retail, small office, shipping labels, and other labeling and tag applications at a very competitive price.
  • Page 6 The spring-loaded label roll holder makes loading simple. Top-of-form sensing by gap, black mark, or notch is standard. The printer also comes with a head-open sensor. This document provides an easy reference for operating this printer. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC website at: https://www.tscprinters.com.

  • Page 7: Product Specification

    1.2 Product Specification DA210 / DA220 Series Model DA210 DA310 DA220 DA320 8 dots/mm (203 dpi) 12 dots/mm (300 dpi) 8 dots/mm (203 dpi) 12 dots/mm (300 dpi) Resolution Direct Thermal Printing Method 152.4 mm (6")/second 102 mm (4")/second 152.4 mm (6")/second 102 mm (4")/second Max.
  • Page 8 Model DA210 DA310 DA220 DA320  Transmissive gap sensor  Black mark reflective sensor Sensors  Head open sensor  8 alpha-numeric bitmap fonts Internal Fonts  Monotype Image® true type font engine with one CG Triumvirate Bold Condensed scalable font ...
  • Page 9 Model DA210 DA310 DA220 DA320  Real Time Clock  Internal 802.11 a/b/g/n wireless  Internal Bluetooth  Internal Bluetooth Factory Options  Internal MFi Bluetooth  Internal MFi Bluetooth  PCBA2: USB2.0 and Ethernet  Peel-off module  Guillotine cutter (full cut or partial cut) Dealer Options ...
  • Page 10 DA220HC/DA320HC Series (Models for Healthcare Applications) Model DA220HC DA320HC Resolution 8 dots/mm (203 dpi) 12 dots/mm (300 dpi) Printing Method Direct Thermal Max. Print Speed 152.4 mm (6")/second 102 mm (4")/second Max. Print Width 108 mm (4.25") 105.7 mm (4.16") ...
  • Page 11 Model DA220HC DA320HC  8 alpha-numeric bitmap fonts Internal Fonts  Monotype Image® true type font engine with one CG Triumvirate Bold Condensed scalable font  1D barcode Code 39, Code 93, Code128UCC, Code128 subsets A.B.C, Codabar, Interleaved 2 of 5, EAN 8, EAN 13, EAN 128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China post, ITF14, EAN14, Code 11, TELEPEN, TELEPENN, PLANET, Code 49, Deutsche Post Identcode, Deutsche Barcode...
  • Page 12 Model DA220HC DA320HC  PCBA2: USB 2.0 and Ethernet  Peel-off module  Guillotine cutter (full cut or partial cut) Dealer Options  Linerless with cutter  Linerless with tear  1.5" adaptor for 1.5" paper core  External roll mount, media O.D. 214 mm (8.4") with 25.4 mm (1") core User Options ...

  • Page 13: Operation Overview

    2 Operation Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 14: Getting To Know Your Printer

    3 Getting to Know Your Printer 3.1 Front View Top cover open lever LED indicators Feed/Pause button...

  • Page 15: Interior View

    3.2 Interior View Printhead Gap sensor (transmitter) Media viewer Media holder Platen roller Media holder lock switch Black mark sensor/ Gap sensor (receiver)

  • Page 16: Rear View

    3.3 Rear View External label entrance chute Power switch Power jack socket USB interface USB host (For DA220 series) RS-232 interface (For DA220 series) Ethernet interface (For DA220 series) 3 4 5 NOTE: The interface picture here is for reference only. Please refer to the product specification for the interface availability.

  • Page 17: Setup

    4 Setup 4.1 Setting up the Printer 1. Place the printer on flat surface. 2. Make sure the printer is power off. 3. Connect the printer to the computer with the provided USB cable. 4. Plug in the power cord. NOTE: Please switch OFF the printer before plugging in the power cord to printer power jack.

  • Page 18: Loading The Media

    4.2 Loading the Media 2. Carefully pull to separate the 1. Open the printer top media holders. cover by pulling the tabs. 4. Place the paper, printing side face up, through the media 3. Place the roll between sensor and place the label the holders.

  • Page 19: Loading The External Media

    4.3 Loading the External Media 2. Carefully pull to separate the 1. Open the printer top media holders. cover by pulling the tabs. 4. Place the paper, printing side 3. Press down the media face up, through the media holder lock switch to sensor and place the label secure the media holder in place.

  • Page 20: Loading Media In Peel-Off Mode (Optional For Da220 Series)

    4.4 Loading Media in Peel-off Mode (Optional for DA220 series) 1. Please refer to section 3.2 to install the media. Place the label leading edge onto the platen roller. 2. Close the top cover gently. Use software to make calibration and set the post-print action to “PEEL”. You may refer to Chapter 5 for configuring the printer.

  • Page 21: Loading The Media In Cutter Mode (Optional For Da220 Series)

    4.5 Loading the Media in Cutter Mode (Optional for DA220 series) 1. Please refer to section 3.2 to install the media. Thread the paper through the cutter paper opening. 2. Close the top cover gently. Use software to make calibration and set the post-print action to “CUTTER”.

  • Page 22: Loading Media In Linerless Tear Mode (Optional For Da220 Series)

    4.6 Loading Media in Linerless Tear Mode (Optional for DA220 series) 2. Separate the media 1. Open the printer cover. holders to the label width. 4. Close the top cover gently. 3. Place the label leading Use software to make edge onto the platen roller.

  • Page 23: Loading Media In Linerless Cutter Mode (Optional For Da220 Series)

    4.7 Loading Media in Linerless Cutter Mode (Optional for DA220 series) 2. Separate the media 1. Open the printer cover. holders to the label width. 4. Close the top cover gently. 3. Place the label leading Use software to make edge onto the platen roller calibration.

  • Page 24: Install The Adapter For 1.5" Paper Core (Optional)

    4.8 Install the Adapter for 1.5” Paper Core (Optional) 1. Please refer to section 3.2 to secure the media holders in place in order to install the 1.5” adapters. 2. Install the 1.5” adapters onto the left and right media holders in order to use the 1.5”...

  • Page 25: Led And Button Functions

    5 LED and Button Functions 5.1 LED Indicator Color Description Solid: Power is on and ready to be used. (Green) Flash: System is downloading data or printer is paused. System is clearing data. (Amber) Solid: Printer head open, cutter error. (Red) Flash: Printing error, such as paper empty, paper jam, ribbon empty, or memory error etc.

  • Page 26: Power-On Utilities

    5.3 Power-on Utilities Power-on Utilities provides the basic functions and can be activated by below procedures: Turn off the power > Hold the Feed button > Open the power > Release the Feed button depending on the color of the LED. Sequences of the settings: LED Colors Green...

  • Page 27: Tsc Console

    6 TSC Console TSC Console is a management tool combining the Printer Management, Diagnostic Tool, CommTool and Printer Webpage settings, which enables you to adjust printer’s settings/status; change printers’ settings; download graphics, deploy fonts, graphics, label templates or upgrade the firmware to the group of printers, and send additional commands to printers at the same time ※...
  • Page 28 Select the current interface of the printer. The printer will be added to TSC Console’s interface. Select the printer and set the settings. For more information, you may refer to TSC Console User Manual.

  • Page 29: Setup Ethernet Interface

    6.2 Setup Ethernet Interface ◼ Use USB or COM to establish the interface on TSC Console. ◼ Double click to enter the Printer Configuration Page > Click Ethernet tab > Check the IP Address.
  • Page 30 ◼ Choose Network > Key in the IP Address > Click Discover to establish the Ethernet interface. ◼ The notification will pop up > Click OK to close the window > The Ethernet interface will be shown on TSC Console.

  • Page 31: Tph Care

    6.3 TPH Care TPH Care provides users to check the condition of the printhead and be able to set the dot failure threshold for indicating errors when the threshold is triggered. This option is used to set the threshold for unhealthy TPH dot This option is used to enable (ON)/ disable (OFF) the TPH number.

  • Page 32: Printer Function

    6.4 Printer Function Printer Function could be found in Printer Configuration. “Printer Function” will be shown on the left side of the window. Functions Description Calibrate Sensor Detect media types and the size of the label RTC Setup Synchronize printer with Real Time Clock on PC Factory Default Initialize the printer to default settings Reboot printer...

  • Page 33: Setting Post-Print Action

    When the printer is equipped with other option kits, ex: cutter, peeler, rewinder, please select the mode after finishing the calibration. Follow below procedure to set the post action for the printing: Refer Ch. 5.1 to Connect the printer with TSC Console > Double click the printer >...

  • Page 34: Troubleshooting

    7 Troubleshooting This section lists the common problems that according to the LED status and other problems you may encounter when operating the printer. Also, it provides solutions. LED Status LED Status / Color Printer Status Possible Cause Recovery Procedure * Turn on the power switch.
  • Page 35 Print Problem Problem Possible Cause Recovery Procedure Check if interface cable is well connected to the Re-connect cable to interface. interface connector. The serial port cable pin configuration is not pin to pin Please replace the cable with pin to pin connected. connected.
  • Page 36 Problem Possible Cause Recovery Procedure Check if dust or adhesives are accumulated on the Clean the printhead. printhead. Check if print density is set properly. Adjust the print density and print speed. Check printhead test pattern if head element is Run printer self-test and check the printhead test damaged.

  • Page 37: Maintenance

    8 Maintenance This session presents the clean tools and methods to maintain the printer. For Cleaning ◼ Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain the best printing quality, you should remove these residues by cleaning the printer periodically. Regularly clean the printhead and supply sensors once change a new media to keep the printer at the optimized performance and extend printer life.

  • Page 38: Cleaning Supplies

    8.1 Cleaning Supplies ◼ Cotton swab ◼ Lint-free cloth Brush with soft non-metallic bristles ◼ Vacuum cleaner ◼ ◼ 75% Ethanol (for disinfecting) ◼ 99% Isopropyl alcohol (for printhead and platen roller cleaning) ◼ Genuine printhead cleaning pen ◼ Mild detergent (without chlorine)

  • Page 39: Cleaning Procedures

    8.2 Cleaning Procedures Component Method Recommended Cleaning Schedule Power off the printer before cleaning the printhead. Leave the printhead to cool down for at least one minute. Clean the printhead when you load new Printhead Wet a cotton swab with the 99% Isopropyl alcohol and then wipe across the media.

  • Page 40: Agency Compliance And Approvals

    9 Agency Compliance and Approvals EN 55032, Class A EN 55024 EN 60950-1; EN 61000-3-2; EN 61000-3-3 This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC part 15B, Class A ICES-003, Class A This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15...
  • Page 41 IS 13252(Part 1)/ IEC 60950-1 UL 60950-1(2nd Edition) CSA C22.2 No. 60950-1-07(2nd Edition) Energy Star for Imaging Equipment Version 3.2 TP TC 004/2011 TP TC 020/2011 LP0002 Note: There may have certification differences in the series models, please refer to product label for accuracy. Important safety instructions: 1.
  • Page 42 CAUTION: For equipment with RTC (CR2032) battery or rechargeable battery pack Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the Instructions as below. 1. DO NOT throw the battery in fire. 2.
  • Page 43 30mW 5470-5725MHz Hereby, TSC Auto ID Technology Co., Ltd. declares that the radio equipment type [Wi-Fi] IEEE 802.11 a/b/g/n is in compliance with Directive 2014/53/EU The full text of the EU declaration of conformity is available on TSC website https://www.tscprinters.com...
  • Page 44 Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits.
  • Page 45 NCC 警語: 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。(即 低功率電波輻射性電機管理辦法第十二條) 低功率射頻電機之使用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方得繼續使用。 前項合法通信，指依電信法規定作業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干 擾。(即低功率電波輻射性電機管理辦法第十四條) BSMI Class A 警語: 這是甲類的資訊產品，在居住的環境使用中時，可能會造成射頻 干擾，在這種情況下，使用者會被要求採取某些適當的對策。 MFi for Bluetooth Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge, and has been certified by the developer to meet Apple performance standards.
  • Page 46 For JP Model Made for iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus, iPhone 7, iPhone 7 Plus, iPhone SE, iPhone 6s, iPhone 6s Plus, iPhone 6, iPhone 6 Plus, iPhone 5s, iPad Pro 12.9-inch (2nd generation), iPad Pro 10.5-inch, iPad (6th generation), iPad (5th generation), iPad Pro 9.7-inch, iPad Pro 12.9-inch (1st generation), iPad Air 2, iPad mini 4, iPad mini 3, iPad Air, iPad mini 2, iPod touch (6th generation) iPad, iPad Air, iPad Pro, iPhone are trademarks of Apple Inc., registered in the U.S.

  • Page 47: Revision History

    Revision History Date Content Editor 2022/10/31 Add linerless info. (dealer option) Camille 2023/08/11 Modify the Unpacking and Inspection section Camille 2024/01/09 Added the specification tables, from page 6 to 11. Peter Yao 2024/01/10 Updated the Energy Star for Imaging Equipment Version from 2.0 to 3.2, page 39. Peter Yao 2024/03/21 Added information about how to clean a linerless printer, page 38.
  • Page 48 www.tscprinters.com...

This manual is also suitable for:

Da210Da310Da220Da320Da220hcDa320hc

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