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Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check
the lists below and on the next page before calling for assistance or service. If you still need help, call SEARS
PARTS & REPAIR at 1-800-4-MY-HOME _.
MICROWAVE
OVEN DOES NOT WORK
PROBLEM
CAUSE
The microwave oven will
not operate and the display
is blank.
• The power supply cord is not plugged into a grounded 3 prong outlet. (See the
"Electrical Requirements" section on page 5 and the "Electrical Connection"
section on page 7).
• A household fuse has blown or a circuit breaker has tripped.
• A power failure has occurred.
The microwave oven will
not run.
• You are using the oven as a timer. Touch STOP/Clear to cancel the Kitchen
Timer.
• The door is not firmly closed and latched.
• You did not touch START.
• You did not follow directions exactly.
• A function set earlier has not been cleared. Touch STOP/Clear to cancel
that function.
COOKING TIMES
PROBLEM
CAUSE
Food is undercooked.
The display shows a time
counting down, but the
oven is not cooking.
• The electric supply to your home or wall outlets is low or lower than normal.
Your electric company can tell you if the line voltage is low. Your electrician or
service technician can tell you if the outlet voltage is low.
• The cook power is not at the recommended
setting.
Check the table on page 16.
• The oven door is not closed completely.
• You have set the controls as a kitchen timer. Touch the STOP/Clear pad and
cancel the Kitchen Timer.
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