Toshiba TWD-BM105GF4S, TWD-BM115GF4S, TWD-BM135GF4S - 10.5/7.0 KG COMBO WASHER DRYER Manual

Product Description

Note!

• The product picture is for illustration only, please refer to real product as reference.

Accessories

Installation area

• Stability is important to prevent the product from wandering! Make sure the machine is standing leveled and stable.
• Make sure that the product does not stand onto the power cord.
• Make sure to maintain the minimum distances from the walls as shown in the picture
  

Before installing the machine, the location characterized as follows shall be selected:

1. Rigid, dry, and level surface
   
2. Avoid direct sunlight
3. Sufficient ventilation
4. Room temperature is above 0°C
5. Keep far away from the heat sources such as coal or gas burning appliances.

Unpacking the washer dryer

• Packaging material (e.g. Films, Styrofoam) can be dangerous for children.
• There is a risk of suffocation! Keep all packaging well away from children.

1. Remove the cardboard box and styrofoam packing.
2. Lift the washer dryer and remove the base packaging. Make sure the small trianglefoam (a) is removed with the bottom packaging together. If not, lay the unit down on the side surface and remove it manually.
   
3. Remove the tape securing the power supply cord and drain hose.
4. Remove the inlet hose from the drum.

Remove transport bolts

• You must remove the transport bolts from the backside before using the product.

Loosen the 4 transport bolts with a spanner.

Remove the bolts including the rubber parts and keep them for future use.

Close the holes using the cover caps.

Levelling the washer dryer

• The lock nuts on all four feet must be screwed tightly against the housing.
  

1. Loosen the lock nut.
2. Turn the foot until it reaches the floor.
3. Adjust the legs and lock the nuts with a spanner. Make sure the machine is level and steady.

Connect the water supply hose

To prevent leakage or water damage, follow the instructions in this chapter

• Do not kink, crush or modify water inlet hose.

Connect the water supply hose to the water inlet valve and a water tap with cold water as indicated.

Note!

• Connect manually, do not use tools. Check if the connections are tight.

Drain Hose

• Do not kink or protract the drain hose.
• Position drain hose properly, otherwise damage might result of water leakage.

There are two ways to place the end of drain hose:

1. Put it into the water trough.
   
2. Connect it to the branch drain pipe of the trough.
   

Quick Start

• Before washing, please make sure the washer dryer is installed properly.
• Your appliance was thoroughly checked before it left the factory. To remove any residual water and to neutralize potential odors, it's recommended to clean your appliance before first use. For this reason, start the Cotton program at 90°C without laundry and detergent.

Calibration

It's recommended to calibrate the washer dryer, so that provide the best performance.

The appliance is able to detect the amount of laundry loaded. This function is optimizing the product performance by minimizing energy and water consumption, saving you money and time. For this reason it's recommended to calibrate the appliance for best use.

1. Remove all accessories from the drum and close the door;
2. Insert the mains plug to the socket;
3. Switch on the washer dryer and press "Temp." and "Dry." simultaneously for 10 seconds until "t19" is displayed;
4. Pressto start the appliance and wait till "****" is displayed.

Before Washing

1. Plug in
2. Open tap
3. Load
4. Close door
5. Add detergent

Note!

• Detergent need to be added in compartment I if the pre-wash function is selected.

Washing

1. Power On
2. Select programme
3. Select function or remain default settings
4. Press Start/Pause to start the program

After Washing

Buzzer beep and "End" on display.

Before Each Washing

• The ambient temperature of the washer dryer should be 5-40°C. If used under 0°C, the inlet valve and draining system may be damaged. If the machine is installed under freezing conditions, it should be transferred to normal ambient temperature to ensure the water supply hose and drain hose can unfreeze before use.
• Please check your laundry care labels and the detergent use instructions before wash. Use non-foaming or less-foaming detergent suitable for machine washing properly.

1. Check the care label
   
2. Sort laundry according to color and textile type
   
3. Take all items out of the pockets
   
4. Tie together long textile strips and belts, close zips and button
   
5. Put small items into a laundry bag
   
6. Turn easy-pilling and long-pile fabric inside out
   

• Do not wash or dry articles that have been cleaned in, washed in, soaked in, or dabbed with combustible or explosive substances like wax, oil, paint, gasoline, alcohol, kerosene, and other flammable materials.
• Washing single clothes items may easily create big eccentricity and cause alarm due to unbalance. Therefore it is suggested to add one or two more laundry items to the wash so that spin can be done smoothly.

Detergent Dispenser

Pre wash
Main wash
Softener
Release button to pull out the dispenser

Programme
Cotton
Mix
Baby Care
20 ℃
Drum Clean
Spin Only
Wash and Dry
Rinse & Spin
Wool
ECO 40-60
Intensive
Quick 15'
Dry Only
1h W/D

Means must

Means optional

Note!

• As for the agglomerated or ropy detergent or additive, before they are poured into the detergent box, it is suggested to use some water for dilution to prevent the inlet of detergent box from being blocked and overflowing while filling water.
• Please choose suitable type of detergent for the various washing temperature to get the best washing performance with less water and energy consumption.

OPERATIONS

Control Panel

Model: TWD-BM105GF4S; TWD-BM115GF4S; TWD-BM135GF4S

This allows you to select an additional Available according to the laundry type. function and will light when selected.

Note!

• The chart is for reference only, Please refer to real product as standard.

1. On/Off
   Product is switched on or off.
2. Start/Pause
   Press the button to start or pause the washing cycle.
3. Option
   This allows you to select an additional function and will light when selected.
4. Programmes
   Available according to the laundry type.
5. Display
   The display shows the settings, estimated time remaining, options, and status messages for your washer. The display will remain on through the cycle.
   
   1. UFB-WiFi-Remote control-
      Door lock-Child lock-Delay end
   2. Wash Time
      Delay EndTime
      Error
      End
   3. Detergent-Softener
      Speed Wash-Extra rinse-Prewash
   4. Steam
   5. Time Dry-Dry-Extra Dry

Programmes

Model: TWD-BM105GF4S; TWD-BM115GF4S; TWD-BM135GF4S

	Programme	Load(kg)		Default Time
		10.0	12.0	10.0		12.0
	COTTON	10.0/7.0	12.0/8.0	1:18
	GREATWAVES	10.0/7.0	12.0/8.0	3:47
	MIX	5.0/5.0	6.0/6.0	1:10
	ECO WASH	10.0	12.0	0:55
	SPIN ONLY	10.0	12.0	0:12
	DRUM CLEAN	-	-	1:18
	MEMORY	10.0/7.0	12.0/7.0	1:18
	QUICK 12'	2.0/1.0	2.0/1.0	0:12
	TIME DRY	7.0/7.0	8.0/8.0	0:30
	DRY ONLY	10.0/7.0	12.0/8.0	3:00
	WOOL	2.0	2.0	1:07
	ANTI-ALLERGY	10.0/7.0	12.0/8.0	4:31

Programmes are available according to the laundry type.

* "Cotton program, 60℃ water temperature, 1400 RPM." is the recommended washing program designed to minimize water consumption for normally soiled load at rated capacity.

Model: TWD-BM105GF4S; TWD-BM115GF4S; TWD-BM135GF4S

Cycle	Default Temp. (C)	Default spin speed in rpm	Adiitional functions
1400
COTTON	40	1000
GREATWAVES	20	1000
MIX	40	1000
ECO WASH	30	800
SPIN ONLY	–	1000
DRUM CLEAN	90	--
MEMORY	40	1000
QUICK 12'	cold	800
TIME DRY	–	0
DRY ONLY	–	0
WOOL	40	600
ANTI-ALLERGY	60	800

Option

Delay
Set the Delay function:

1. Select a programme;
2. Press the Delay button to choose the time(the delaying time is 0-24 H.
3. Press [Start/Pause] to commence the delay operation
   

Cancel the Delay function:
Press the [Delay] button until the display be 0H.It should be pressed before starting the programme. If the programme already started, should switch off programme to reset a new one

• If there is any break in the power supply while the machine is operating, a special memory stores the selected programme and when the power is restarted, the program will continue.

Pre Wash
The Prewash function can get an extra wash before main wash, it is suitable for washing the dust rises to surface of the clothes; You need to put detergent into the Case (I) when select it.

Extra Rinse
The laundry will undergo extra rinse once after you select it.

Speed Wash
The function can decrease the washing time.

My Cycle
To memory the frequently used programme.
After choosing the programme and setting the options, press [Temp.] 3 sec. before start to wash. The default setting course is Cotton.

Temp.
Press the button to regulate the temperature(Cold, 20℃,30℃, 40℃,60℃,90℃)

Speed
Press the button to change the speed.
1400: 0-400-600-800-1000-1200-1400
1500: 0-400-600-800-1000-1200-1400-1500

Reload
This operation can be executed during the washing progress. When the drum is still rolling and there is large amount of water with high temperature in the drum.

The state is unsafe and the door cannot be opened forcefully. To press [Start/Pause] for 3 sec. to reload, and start the clothes adding in the midway function. Please follow the steps as bellow:

1. Wait until the drum stops rotation.
2. The door lock is unlocked.
3. Close the door when the clothes are reloaded and press the [Start/Pause] button.
   

• Don't use the Reload function when the water level over the edge of the inner tub or the temperature is higher.

Child Lock
To avoid mis operation by children.

Press [Delay] and [SpaCare] 3 sec. till buzzer beep.

When child lock is activated and program starts, child lock indicator will switch on, and the CL and remaining time on the display are alternately displayed in 0.5s. Press the other buttons will make child lock indicator flash for 3s. when program finish, CL and END alternate for 10s in 0.5s, then the child lock lights flash for 3s

• Only press and hold the two button can release child lock, even power off, switch off and program end
• The "Child Lock" will lock all buttons except Power button and Child Lock button
• Please release child lock before selecting program and staring washing

Mute the buzzer

Choose the Programme →

Press the [Speed]button for 3sec., the buzzer is mute.

To act the buzzer function, press the button again for 3 seconds. The setting will be kept until the next reset.

• After Muting the buzzer function, the sounds will not be activated any more.

Dry
Press the Dry button continuously to choose the dry level: Extra Dry/Normal Dry (Normal)/ Gentle Dry(Soft).
Extra Dry: Need to wear clothes immediately, we can choose this function;
Normal Dry(Normal):The normal dry procedure;
Gentle Dry(Soft):Only to dry slightly and then is just ok;
Timed Dry: We can choose this function to dry clothes for a specific time.

Wi-Fi
Touch the "Wi-Fi" for 3 seconds, the washing machine will be connected to the internet on your smartphone. This is the Wi-Fi switch, if you want make your appliance connect to the internet. You need turn on the "Wi-Fi" button. The working frequency is 2.4Ghz-2.4385Ghz, working voltage is 5v±5% working tempreture is 0 -85

REMOTE
This is the switch of remote control, if you want to use your smartphone to control the washing machine remotely, you need touch "REMOTE" button. Considering the safe operation of washing machine, the smartphone remote control shoud meet the following conditions:

1. The appliance should connect to the internet;
2. The door of upper drum & under drum should be closed.

Remark:

• If the door is open in any time, the remote control function will be failure.
• The remote control function is turned off at the end of each cycle automatically, if you want to use remote control function again, you need turn on it again.

Wi-Fi INFORMATION

Before you start, make sure that:

1. Your smartphone is connected to home WiFi network, and you know the network password.
2. You are next to the appliances.
3. The frequency of your wireless router is 2.4GHz (preferable) or 5GHz.
4. Initiate your mobile phone's Bluetooth and allows the APP to find your phone.

Error Codes

• When networking the product, please make sure that the mobile phone is as close as possible to the product.
• According to the App tips, if the appliance could only connect to the 2.4GHz WiFi network, please note that the 2.4GHz network is now available.
• Toshiba recommends that you would better name your WiFi router SSID with letters and numbers only; otherwise, the SSID might become invalid if it is named with special characters, punctuation marks or spaces. After the SSID is available, please try to connect with WiFi, otherwise, please login the router and change the SSID name.
• If there is a large number of devices connecting with the WiFi router, the network stability might be affected. Toshiba is not obliged to advise you that how many devices you shall connect you're your WiFi router, for it depends on router quality and many other factors.
• If the router is replaced or WiFi name or password is revised, please carry out the steps abovementioned again for WiFi connection.
• When the product technology is updated, Toshiba HA may be changed, but what the content shown in the Toshiba HA shall prevail.

MAINTENANCE

Cleaning and Care

• Always unplug the appliance and close the water tap before cleaning and maintenance.

Cleaning the Cabinet

Proper maintenance on the washing machine can extend its working life. The surface can be cleaned with diluted non-abrasive neutral detergents when necessary. If there is any water overflow, use a cloth to wipe it off immediately. Never use sharp items to clean the appliance.

• Never use abrasive or caustic agents. formic acids or its diluted solvents or similar substances, like alcohol or chemical products.

Cleaning the Drum

Any rust stains left inside the drum by metal articles must be removed immediately using chlorine-free detergents. Never use steel wool for cleaning the drum!

Note!

• Keep any laundry away from the machine while cleaning the drum.

Cleaning the Door Seal and Glass

Wipe the glass and seal after each wash to remove lint and stains. If lint builds up it can cause leakages.

Remove any coins, buttons and other objects from the seal after each wash.

Clean the Door Seal and Glass every month to ensure the normal operation of the appliance.

Cleaning the Inlet Filter

Note!

• Diminishing water flow is a sign that the filter need to be cleaned.

1. Close the tap and remove the water supply hose from it.
   
2. Clean the filter with a brush.
   
3. Unscrew the water supply hose from the backside of the machine. Pull out the filter with long nose pliers.
   
4. Use a brush to clean the filter.
   
5. Reinstall the filter to the water inlet and reconnect the water supply hose.
6. Clean the Inlet filter every 3 months to ensure the normal operation of the appliance.

Clean The Detergent Dispenser

1. Press down the release [] on the softener cover and pull the dispenser drawer out of the recess. Clean the inside of the recess with a brush.
2. Lift the softener cover off the dispenser drawer and wash both items with water.
3. Restore the softener cover and push the drawer back into the recess.

1. Press the release and remove the dispenser drawer
2. Clean the dispenser drawer and the softener cover under water
3. Clean the recess with an soft brush
4. Insert the dispenser drawer

Note!

• Do not use abrasive or caustic agents to clean plastic parts.

Cleaning the Drain Pump Filter

• Make sure that the machine has finished the washing cycle and is empty. Switch it off and unplug it before cleaning the drain pump filter.
• Be careful of hot water. Allow the water to cool down. Risk of scalding!
• Clean the filter periodically every 3 months to ensure the normal operation of the appliance.

1. Open the lower cover cap
   
2. Open the filter by turning to the counter clockwise
   
3. Remove extraneous matter
   
4. Close the lower cover cap
   

• When the appliance is in use and depending on the programme selected there can be hot water in the pump. Never remove the pump cover during a wash cycle, always wait until the appliance has finished the cycle, and is empty. When replacing the cover, ensure it is securely re-tightened.

Trouble Shooting

Whenever there is a problem with the appliance, check if you can solve it following the tables below. If the problem persists, please contact the customer service.

Error Codes

Description	Possible cause	Solution
	Door is not closed properly	Close the door properly and restart.
	Water injecting problem during wash cycle.	Check if the water pressure is high enough. Straighten the water pipe. Clean the inlet valve filter.
	Overtime water draining	Check the drain hose for blockage.
	Water overflow	Restart the appliance.
	Others	Restart the appliance. If problem persists, please contact the customer service.

Customer service

Spare part for your appliance are available for a minimum of 10 years. In case of questions please contact our customer service at:

Risk of electric shock

• Never try repair an appliance which is defective of presumed to be defective. You may put your own and future users' lives in danger. Only authorised specialists are allowed to carry out this repair work.
• Improper repair will void the warranty and subsequent damages can't be recogniced!

Transport
IMPORTANT STEPS WHEN MOVING THE APPLIANCE

• Unplug the appliance and close the water inlet tap.
• Check, if the door and the detergent dispenser are closed properly.
• Remove the water inlet pipe and the outlet hose from the house installations.
• Let the water drain completely from the appliance (see "Maintenance Cleaning the drain pump filter")
• 
  Re-install the 4 transport bolts in the back of the appliance.
• This appliance is heavy. Transport with care. Never hold any protruding part of the machine when lifting. The machine door cannot be used as a handle.

Technical Specifications

1. The actual energy consumption will depend on how the appliance is used.
2. The actual water consumption will depend on how the appliance is used and on the hardness of the water.
3. Delivery of the spare parts within 15 working days after having received the order.

Product Data Sheet concerning (EU) 2019/2014

The product data sheet for your appliance can be found online.

Go to https://eprel.ec.europe.eu and enter the model identifier for your appliance to download the data sheet.

The model identifier for your appliance can be found in the technical specifications section.

Remarks:

1. The energy efficiency class is from A(highest efficiency) to D (lowest efficiency)
2. Energy consumption per year, based on 220 standard washing cycles for standard programme at 60°C and 40°C at full and partial load, and the consumption of the low-power modes. Actual energy consumption will depend on how the appliance is used.
3. Water consumption per year based on 220 standard washing cycles for standard programme at 60°C and 40°C at full and partial load. Actual water consumption will depend on how the appliance is used.
4. Washing performance class from G (least efficient) to A (most efficient).
5. The standard 60°C programme and the standard 40°C programme are the standard washing programmes. These programmes are suitable to clean normally soiled cotton laundry and they are the most efficient programmes in terms of combined energy and water consumptions for washing that type of cotton laundry. The actual water temperature may differ from the declared cycle emperature.
   Please choose the suitable type of detergent for the various washing temperatures to get the best washing performance with less water and energy consumption.