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Troubleshooting
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Summary of Contents for WaterLogic Ecostream
- Page 1 Ecostream MANUAL Waterlogic Commercial Products, LLC 3175 Bass Pro Drive Grapevine, TX 76051 (800) 288-1891 www.waterlogicdealers.com Tech Portal Website: canteen-portal.waterlogic.com Waterlogic International, LTD – Global Headquarters Grenfell Road, Maidenhead, Berkshire, SL6 1HN, United Kingdom...
- Page 2 Products manufactured and marketed by Waterlogic and its affiliates are protected by patents issued or pending in the United States and other countries. Waterlogic reserves the right to change the specifications referred to in this literature at any time, without prior notice. Changes or modifications not expressly approved by Waterlogic could void the warranty and user’s authority to operate the equipment.
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Page 3: Table Of Contents
• Installation Instructions ............46 TROUBLESHOOTING GUIDE • Fault Code ................49 • Power Troubleshooting ............51 • Dispense Troubleshooting ............. 53 • Cold Water Troubleshooting ..........63 • Hot Water Troubleshooting ........... 64 Ecostream Manual Page 3 - Revision: 11-13-2020... -
Page 4: Safety Alert Symbols
(RCD) having a rated residual operating current not exceeding 30mA. Use only Waterlogic supplied power cord. Never use extension cords or power strips to connect unit. Do not use if the power supply cord is damaged. Always unplug from power supply prior to servicing. - Page 5 WARNING! DO NOT OPERATE IF DAMAGED. Unplug and isolate water supply if abnormal conditions exist. Contact Waterlogic or authorized dealer for repair, service, and installation to avoid hazards. WARNING! HOT WATER. Unit produces Hot Water in excess of 80 C (175 F).
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Page 6: Features And Benefits
ECOSTREAM Water Treatment System comes from the factory with Energy Saver active. For the Ecostream to comply with Energy Star, the energy saver must come activated (ON) from the factory. When no buttons are pressed on the front user interface panel, the machine will automatically enter energy saver mode, and the heater to the hot tank will be turned OFF. -
Page 7: Certifications
CERTIFICATIONS Ecostream Water Treatment Systems have been tested and certified to rigorous NSF and UL Standards. We believe that performance testing and certifications validate Waterlogic as a world-leader in water treatment systems. Waterlogic Ecostream Water Treatment System Certifications Include UL399 – Certified Drinking Water Cooler Intertek Labs (ETL) Certified the ECOSTREAM Water Treatment System to ANSI/UL 399 Standard for Drinking Water Coolers. -
Page 8: Model Designations And General Specifications
MODEL/PART DESIGNATIONS MODEL - BRAND NAME DESCRIPTION PART NUMBER ECOSTREAM Counter Top – Cold, Hot ECOSTREAM Counter Top F-2100-M-HC-UT-GY-CTN WL2100IT-M-CTN Serial Number Prefix: IA2H221GR ECOSTREAM Tower – Cold, Hot ECOSTREAM Tower F-2100-FS-HC-UT-GY-CTN WL2100IT-FS-CTN Serial Number Prefix: IA1H221GR SPECIFICATIONS ITEM ECOSTREAM Counter Top... -
Page 9: Electrical And Shipping Specifications
# 17.75” 14.5” 14.5” ELECTRICAL SPECIFICATIONS ELECTRICAL SUPPLY 120V/60Hz, 1PH 15 Amp Service COMPONENT POWER (approximate) AMP DRAW (approximate) Heater 4.2 Amps Compressor 1.8 Amps UV Lamp System 0.15 Amps ECOSTREAM TOTAL 6.15 Amps Ecostream Manual Page 9 - Revision: 11-13-2020... -
Page 10: Operating Instructions
Ambient Water Select Hot Water Select Dispensing Button The above picture shows front user interface (UI) and control panel for the ECOSTREAM Water Treatment System. For Cold Water: Press Dispensing button. For Hot Water: Press Hot Water Select Button followed by the Dispensing Button (within 3 seconds). -
Page 11: Warranty
(48) months from the date of manufacture. Waterlogic Commercial Products, LLC (“Waterlogic”) based in the U.S.A. and its affiliated companies are not liable for any cost of removal, installation, transportation, or any other charges which may arise in connection with a warranty claim. -
Page 12: Service Requirements
WARNING! Read and understand the contents of this manual before attempting to service the ECOSTREAM Water Treatment System. Failure to follow the instructions in this manual could result in death, serious personal injury, or severe property damage. Only trained and qualified technicians should attempt to install, maintain, or service Waterlogic Equipment. - Page 13 4. Inspect the Quartz Sleeve O-ring for wear or damage and replace as necessary. 5. Ensure there is adequate (minimum of 2”) clearance around the ECOSTREAM Water Treatment System and clean the condenser grill and compressor fan to provide efficient cooling system operation.
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Page 14: Lg Compressor Description
External Capacitor LG CSB035LJCM 120V R134A 1/8HP Compressor Repair Parts Part # CO-0017-L00-00 LG Compressor 120V CSB035LJCM-PTC Relay Part # CO-0018-L00-00 LG Compressor 120V CSB035LJCM-Overload Protector Part # CO-0019-L00-00 LG Compressor 120V CSB035LJCM-Capacitor Ecostream Manual Page 14 - Revision: 11-13-2020... -
Page 15: Hot Tank Principles Of Operation
HOT TANK PRINCIPLES OF OPERATION Vent Outlet Hot Tank Outlet To Faucet All Waterlogic Hot Tanks have a built in Vent or Expansion Chamber in the top of the tank except for WL270 (GF) units. Expansion Outlet Vent Chamber The Vent Chamber allows for expansion of the water when it is Hole heated. -
Page 16: Resetting The Hot Tank Overload (High Limit Safety)
Red Heater and Compressor Switch must be in the OFF position O=OFF Unplug the Power Cord from rear of ECOSTREAM Water Treatment System. Tower Model: Remove the Lower Front Panel by removing the Phillips Head Screws underneath the Lower Front Panel. - Page 17 Make sure the Hot and Cold Tanks are filled with water BEFORE turning on the Red Heater and Compressor Switch. Verify the cooler is fully operational before installing it at the customers’ site. Ecostream Manual Page 17 - Revision: 11-13-2020...
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Page 18: Hot Tank Descaling
2. Connect descaling cartridge to the inlet water supply and connect to inlet bulkhead fitting on the back of the ECOSTREAM Water Treatment System. Turn on Water Supply. 3. Select Hot Water and depress the Main Dispensing Button on the Front Control Panel until descaling solution (colored water) comes out of the faucet. - Page 19 5. Allow descaling solution to remain in the Hot Tank for 15 minutes (length of time may vary depending on water conditions). 6. Place a pitcher, catch basin or other container under the faucet of the ECOSTREAM Water Treatment System.
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Page 20: Replacement Components (Consumables)
FT-0053-IL-WLT CAUTION! Use only Waterlogic Replacement parts that can be obtained from Waterlogic or an Authorized Waterlogic Dealer, failure to do so will void the Warranty. See Installation and Service Manual for additional information. Hot Tank Service Hot Tanks (with controls) must be replaced at least every 3-5 years depending on usage. -
Page 21: Countertop Drawings And Parts List
ECOSTREAM COUNTER TOP DRAWING AND PARTS LIST Wetted Drawing Yellow = Consumables Green = Recommended spare parts Ecostream Manual Page 21 - Revision: 11-13-2020... - Page 22 Faucet Nipple – Blue with Screen PL-1013 Recommend stocking 2 each per every 10 units purchased Natural Faucet O-Ring – Silicon White 10-2600 CT-2007 Recommend stocking 2 each per every 10 units purchased Ecostream Manual Page 22 - Revision: 11-13-2020...
- Page 23 JG Equal Tee Connector ¼” from John PU-4011 (P10208S) Guest 10-3017 PCB Stand-off Pin EN-6059 UV Lamp Retaining Threaded 12-1210 PL-1128 12-3117 Power Transformer 120V EL-5003-A Upper Shelf 12-3165 ST-0276-L00-00 12-3110 2L UV Cold Tank Assembly CT-2060 Ecostream Manual Page 23 - Revision: 11-13-2020...
- Page 24 JG Equal Elbow Connector ¼” PU-4008 from John (PI0308S) Guest 12-3175 WL2100 Mini Filter Bracket ST-8152-B WL2000 Mini Firewall Solenoid ST-0277 Valve Fixing Bracket 12-3150 Unit Rubber Feet PL-1251-CN WL2100 Mini Bottom Tray 12-3170 ST-8151-A (Down Panel) Ecostream Manual Page 24 - Revision: 11-13-2020...
- Page 25 CT-2070-A 34.1 LP-0326 Cold Thermostat Cover Label LP-0326-L00-00 Socket for Plug Connection V0 EL-0061-L00-00 Class Fuse Holder and Fuse 120V / EL-5053 15A with One Wire 36.1 10-3013 Fuse 120V / 15A EL-5010 Ecostream Manual Page 25 - Revision: 11-13-2020...
- Page 26 John Guest P/N PE-0806- PU-4014 100M-B Faucet HC & CA PL-1011 10-3007 Power Cord 120V – 1840 mm EL-5001-B Shown 19-1053 JG Equal Straight Connector ¼” PU-4010 Stainless Steel Gauze for PL-1013-G Faucet Ecostream Manual Page 26 - Revision: 11-13-2020...
- Page 27 Faucet Metal Clip for WL2200 ST-8282 Hot Tank Thermostat – 85C EL-0035-L00-00 (185F) Thermostat and Overload ST-8290 Metal Cover WL2100 Mini high voltage ST-8301 cover Wetted Drawing ECOSTREAM TOWER DRAWING AND PARTS LIST Ecostream Manual Page 27 - Revision: 11-13-2020...
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Page 28: Tower Drawings And Parts List
Ecostream Manual Page 28 - Revision: 11-13-2020... - Page 29 Recommend stocking 1 each CT-2002 per every 10 units ordered UV Lamp Ballast 120V 60Hz EL-0068- 10-3010 L00-00 Blue Faucet Nipple, with Stainless Steel Gauze 10-3048 PL-1013 Recommend stocking 2 each per every 10 units ordered Ecostream Manual Page 29 - Revision: 11-13-2020...
- Page 30 Faucet HC & CA PL-1011 Front Panel for Drip Tray 12-5650 PL-1201-B Insert WL2100 Hot Water Caution Label 13.1 12-0001 Adhere to Front Panel for LP-7169 Drip Tray Insert 12-5285 AFL PCB Cover PL-1303 Ecostream Manual Page 30 - Revision: 11-13-2020...
- Page 31 Guest Purchase JG Reducing Elbow from Connector 5/16” * ¼” PU-4007 John (PI211008S) Guest Purchase from JG Equal Tee Connector ¼” PU-4011 John (P10208S) Guest WL2000 FS Filter Bracket - ST-0275- Unpainted L00-00 Ecostream Manual Page 31 - Revision: 11-13-2020...
- Page 32 Guest P/N PI1208S Special 12-8102 Wire Condenser CO-9027 Order 12-5673 WL2100 Gray Back Panel ST-8135-A 19-1069 Cold Tank Thermostat CT-2070-A PL-0326- 32.1 Cold Thermostat Cover Label L00-00 Socket for Plug Connection EL-0061- V0 Class L00-00 Ecostream Manual Page 32 - Revision: 11-13-2020...
- Page 33 JG LLD PE Tube - Blue from 19-1054 O.D.1/4"John Guest P/N PE- PU-4031 John 08-BI-1000F-B Guest Silicon Tube 5/16” for Hot PL-4064- 10-7040 Water L00-00 10-3007 Power Cord 120V – 1840 mm EL-5001-B Shown Ecostream Manual Page 33 - Revision: 11-13-2020...
- Page 34 JG ¼” Plug (PI0808S) PL-1172 Faucet Metal Clip for ST-8282 WL2200 Stainless Steel Gauze for PL-1013-G Faucet Stainless Steel Insert for 10-2701 PL-1088 Faucet WL850 Thermostat and Overload ST-8290 Metal Cover Ecostream Manual Page 34 - Revision: 11-13-2020...
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Page 35: Counter Top Flow Diagram
ECOSTREAM COUNTER TOP WATER FLOW DIAGRAM Ecostream Manual Page 35 - Revision: 11-13-2020... -
Page 36: Tower Flow Diagram
ECOSTREAM TOWER WATER FLOW DIAGRAM Ecostream Manual Page 36 - Revision: 11-13-2020... -
Page 37: Adjusting Cold Water Set Point
Turning the adjustment screw clockwise to lower the set point temperature. Do not adjust past the “Max Cold” position at 3:00 position to avoid freezing the cold tank. Turning the adjustment screw counter-clockwise to raise the set point temperature. Ecostream Manual Page 37 - Revision: 11-13-2020... -
Page 38: Electrical Schematic
ECOSTREAM WATER TREATMENT SYSTEM ELECTRICAL DIAGRAM DANGER! HIGH VOLTAGE ELECTRICAL HAZARD. PCB (Printed Circuit Board) contains High Voltage. Only trained and qualified technicians should attempt live testing. Ecostream Manual Page 38 - Revision: 11-13-2020... -
Page 39: Pre-Installation Procedures
Only qualified personnel who have read and understand this entire manual should attempt to install, or service this ECOSTREAM Water Treatment System, failure to do so could result in death or serious injury. DO NOT plug into an electrical supply until specifically instructed. - Page 40 Always ensure sanitizer is compatible with stainless steel and acetyl plastic. 7. Pour sanitizer solution through UV Port into Cold Tank with a funnel or spout. You may add concentrated sanitizer (½ cap bleach) directly into empty cold tank instead of premixing. Ecostream Manual Page 40 - Revision: 11-13-2020...
- Page 41 The first 2 or 3 gallons of water will contain concentrated sanitizer. Use extreme care! Flushing the Sanitizer from the Machine 13. Place a pitcher, catch basin, or other container under the faucet of the ECOSTREAM Water Treatment System. 14. Flush the Cold Tank. Run several gallons of water through the faucet by dispensing cold water to dilute and remove the sanitizer from the cold circuit.
- Page 42 (high limit) will open and require manual reset. If the wire condenser at back of the ECOSTREAM Water Treatment System is warm, the refrigeration system is working. 20. Once the machine reaches its target temperature, the compressor will shut off. Draw a glass of cold water and verify it is has been chilled to proper temperature.
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Page 43: Countertop Draining Procedure
ECOSTREAM Water Treatment Water Supply Line System. 6. Depress Cold Water Dispense Button until all Cold Water has drained from the ECOSTREAM Water Treatment System. 7. Depress Hot Water Dispense Button until all Hot Water has drained from the ECOSTREAM Water Treatment Machine. -
Page 44: Tower Draining Procedure
Water up to 87°C (188°F). Water above 52°C (125°F) can cause severe burns or scalding. Hot water should be dispensed carefully into insulated container to avoid injury. Turn off Water Supply and Bleed Water Pressure 3. Isolate the ECOSTREAM Water Treatment System from feed water by turning off the supply. Ecostream Manual... - Page 45 4. Dispense cold still water to relieve any pressure built up in the system. 5. Insert approx. 3 inches of blue tubing into the Line Bulkhead fitting at back of the ECOSTREAM Water Treatment System to allow water to drain. 6. Depress Cold Water Dispense Button until all Cold Water has drained from the ECOSTREAM Water Treatment System.
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Page 46: Installation Instructions
WARNING! USE ONLY Waterlogic SUPPLIED POWER CORD. Locate system within 5 feet of power supply. Never use an extension cord or adapter. Do not use a damaged power cord or plug. Keep power cord out of heavy traffic areas and away from heat sources. Do not, under any circumstances, remove ground prong or alter the power cord. - Page 47 Pre-installation and sanitization procedures as prescribed in this manual must be performed before installing the ECOSTREAM Water Treatment System. Always install indoors and place the Waterlogic ECOSTREAM Water Treatment System on a firm, flat and stable surface. 1. Attach the water supply line to the 1/4” feed water inlet bulkhead fitting on the back of the ECOSTREAM Water Treatment System.
- Page 48 9. Level ECOSTREAM Water Treatment System using the adjustable feet to level if necessary. Never install on incline. 10. Turn the Red Heater and Compressor Power Switch to I=ON position. 11. When the ECOSTREAM Water Treatment System has reached its Hot Temp Set Point, the heater will cycle off.
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Page 49: Fault Code
ON. If no buttons are pressed on the front panel for 3 hours, the Ecostream will enter sleep mode, and power to the heater will be shut down. The cold water (compressor) will remain active/on 24/7. - Page 50 Note the DIP switches on the front display pcb (the one mounted to the back side of the front upper panel): To disable the energy saver, DIP #1 must be switched from ON to OFF. Ecostream Manual Page 50 - Revision: 11-13-2020...
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Page 51: Power Troubleshooting
Failed Power Line Noise Filter, Replace Power Line Noise Filter, ElectroMagnetic Interference ElectroMagnetic Interference filter (EMI) filter (EMI) Defective Red Heater / Replace Red Heater / Compressor Switch Compressor Switch Ecostream Manual Page 51 - Revision: 11-13-2020... - Page 52 Disconnect the black and red terminal connectors; Compressor Starting Circuit Inspect the starter and overload relay for any defects. Replace components(s) as needed. Turn Red Heater and Compressor Switch on I = ON and retest compressor operation. Ecostream Manual Page 52 - Revision: 11-13-2020...
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Page 53: Dispense Troubleshooting
12. Cold Water dispenses from Faucet and Vent Outlet Simultaneously 13. Dispense Buttons stick 14. Run-On Water continues to dispense out of faucet after releasing the dispense button Also includes related instruction for Hot Tank Descaling Ecostream Manual Page 53 - Revision: 11-13-2020... - Page 54 Check water pressure at the inlet bulkhead with a water pressure Too much water pressure. gauge. Recommend 40-60 psi for the ECOSTREAM Water Treatment Additional method of verification is to turn off water to unit and System to operate properly. press the dispense button. Does the solenoid open without water pressure to the unit? Listen for solenoid to activate, not button “click”.
- Page 55 Check water pressure at the inlet bulkhead with a water Too much water pressure. pressure gauge. Recommend 40-60 psi for the ECOSTREAM Water Treatment Additional method of verification is to turn off water to unit System to operate properly. and press the dispense button. Does the solenoid open without water pressure to the unit? Listen for solenoid to activate, not button “click”.
- Page 56 Additional method of verification is to turn off water to unit and Recommend 40 to 60 psi for press the dispense button. Does the solenoid open without water ECOSTREAM Water Treatment pressure to the unit? Listen for solenoid to activate, not button System to operate properly.
- Page 57 Descale the Tank. expansion slot inside the Hot Tank vent chamber which See Hot Tank Descaling Instructions that are included further blocks the normal path of below win this Troubleshoot Section. water to expand. Ecostream Manual Page 57 - Revision: 11-13-2020...
- Page 58 See Hot Tank Descaling Instructions that are included further Hot Tank outlet hole is scaled below in this Troubleshooting Section. over. See instructional video on the Partner Area of the Waterlogic.com website for more information. Expansion chamber is not Replace the Hot Tank.
- Page 59 Vent Outlet Hot Tank Outlet To Faucet All Waterlogic Hot Tanks have a built in Vent or Expansion Chamber in the top of the tank except for WL270 (GF) units. The Vent Chamber allows for expansion of the water when it Expansion is heated.
- Page 60 Additional method of verification is to turn off water to unit Recommend 40 to 60 psi for and press the dispense button. Does the solenoid open ECOSTREAM Water Treatment without water pressure to the unit? Listen for solenoid to System to operate properly.
- Page 61 Additional method of verification is to turn off water to unit Recommend 40 to 60 psi for and press the dispense button. Does the solenoid open ECOSTREAM Water Treatment without water pressure to the unit? Listen for solenoid to System to operate properly.
- Page 62 14. Run On – Water continues to dispense out of faucet after releasing the dispense button Reason “Run On” or “Carry On” is present in all Waterlogic pressure fed units without outlet solenoids. “Run On” is defined is the amount of water that continues to dispense out of the faucet after releasing the dispense button.
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Page 63: Cold Water Troubleshooting
Wait for cold tank to chill water to temperature prior to dispensing more cold water. Cold tank capacity is 4 liters for Tower and 2 liters for Counter A greater capacity of Waterlogic Water Systems is available. Top. Check continuity of thermostat with multimeter. Replace Cold Water Thermostat thermostat as required. -
Page 64: Hot Water Troubleshooting
Hot Water is not Hot 85 +/- 15°C (185° +/- 5° F) NOTE: The hot water in the ECOSTREAM Water Treatment System should be at 85 +/- 15°C (185° +/- 5° F) under normal operating conditions and while NOT in Sleep Mode. - Page 65 Hot tank life is 3-5 years, depending on usage. Heating Element / Hot Tank. *Typically, dealers swap out the Hot Tank at site, take back to the shop to repair. Ecostream Manual Page 65 - Revision: 11-13-2020...
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I want to know how to get the eco stream counter top at home
The manual advises contacting an Authorized Canteen Dealer for questions and purchases. Waterlogic and Authorized Canteen Dealers handle sales, installation, and service.
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