No Audio When Playing Music Or When Using Phone; Experiencing Audio Distortion - Kinivo BTC480 User Manual

Bluetooth configuration on the device you are trying to pair
and scan for Bluetooth devices. You should see the BTC480 -
proceed to pair and connect the car kit.
Please refer to the Operation section for Bluetooth Pairing.
2. No audio when playing music or when
using phone
Please make sure of all of the following:
Check if the Bluetooth connection between your
phone (or other Bluetooth capable device) and the
BTC480 is active.
Ensure that the car kit's 3.5mm is plugged into the AUX
port on your car stereo.
Make sure the that the input setting on the car stereo
is set to AUX input.
Adjust the car stereo volume and phone volume.
If at any point you are unable to resolve your issue, you can
contact Kinivo Support via email at support@kinivo.com .

3. Experiencing audio distortion?

A small percentage of cars may experience a "groundloop"
issue that causes audio distortion. If you are experiencing
this, then please email us at support@kinivo.com. We will be
glad to ship you a free ground loop isolator to fix this issue.
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Kinivo BTC480 Bluetooth Car Kit