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WARRANTY &
MAINTENANCE
GUIDE
2024

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Summary of Contents for Toyota bZ4X 2024

  • Page 1 WARRANTY & MAINTENANCE GUIDE 2024...
  • Page 2 If a vehicle fire occurs, extinguish it with a Class D powder-type fire extinguisher. Toyota recommends having maintenance and repairs for your bZ4X performed by an authorized Toyota dealership. To locate your nearest authorized Toyota dealership, contact the Toyota Brand Engagement Center at (800) 331-4331 or log on to www.toyota.com.
  • Page 3 For more information about our vehicles, vehicle. We know you have many our company or the products and services options when considering which available for your vehicle, please visit Toyota’s official website, www.toyota.com. vehicle to buy, and we appreciate your decision to select Toyota.
  • Page 4: Table Of Contents

    TABLE OF CONTENTS WARRANTY INFORMATION INTRODUCTION Satisfaction Down the Road If You Need Assistance The Immobilizer Key Transportation Assistance YOUR WARRANTIES IN DETAIL General Warranty Provisions New Vehicle Limited Warranty Tire Limited Warranty YOUR RESPONSIBILITIES Operation and Maintenance Obtaining Warranty Service...
  • Page 5 Vehicle Identification FIND IT ONLINE To update your contact information and vehicle ownership status, please visit www.toyota.com/recall/update-info-toyota. Your vehicle’s VIN will be required to start the update process. You may also enroll to receive the following useful information and benefits at toyota.com/owners:...
  • Page 6: Introduction

    SATISFACTION DOWN THE ROAD t Toyota, our top priority is always Our goal is for every Toyota customer to enjoy outstanding quality, dependability our customers. We know your Toyota is an important part of your life and and peace of mind throughout their something you depend on every day.
  • Page 7: If You Need Assistance

    Current mileage on your vehicle number, the current mileage on your • Name of your Toyota dealership Toyota and the names of your selling and servicing dealerships. A Toyota customer relations representative will assist you in working with the dealership to find a satisfactory solution.
  • Page 8 Dispute Settlement Program (CDSP). A brochure about the program is found in your glove box. For additional information, call the Toyota Customer Experience Center at (800) 331-4331. You may also contact the CDSP directly at (888) 300-6237. Failure to use the CDSP may affect your rights and remedies under California’s...
  • Page 9: The Immobilizer Key

    When the key is inserted into the electronically registering replacement ignition switch, it transmits an electronic keys is restricted. Only a Toyota dealer code to an immobilizer computer. The vehicle or certain bonded/registered independent will only power on if the code in the key locksmiths can generate replacement keys.
  • Page 10 If a Toyota dealer is not available, please refer to www.aloa.org to find a bonded/registered locksmith who performs high-security key service.
  • Page 11: Transportation Assistance

    Toyota. dealer or owner scheduling conflicts. We also know how disruptive the loss The Transportation Assistance Policy...
  • Page 12: Your Warranties In Detail

    Toyota dealership and/or Toyota. These warranties apply to all 2024 model- Parts scheduled to be replaced as required year bZ4X vehicles distributed by Toyota that maintenance are warranted until their first are originally sold by an authorized dealer in replacement only.
  • Page 13 Toyota offers assistance through an these warranties or any implied warranties. informal dispute settlement program Toyota does not authorize any person to called the Dispute Settlement Program. create for it any other obligation or liability This program is administered by an in connection with this vehicle.
  • Page 14 GENERAL WARRANTY PROVISIONS WARRANTY COVERAGE AT A GLANCE Your Warranties in Detail...
  • Page 15 NOTES Your Warranties in Detail...
  • Page 16: New Vehicle Limited Warranty

    Toyota, subject to the exceptions indicated part supplied by Toyota, subject to the under “What Is Not Covered” on pages 16–17.
  • Page 17 • Neglecting to follow appropriate vehicle Toyota, subject to the exceptions indicated usage, incorrect charging procedure or use under “What Is Not Covered” on pages 16–17. of an incompatible charging device that...
  • Page 18 18. manufactured parts, and the condition of any such replaced, recondition/re-manufactured Normal Wear and Tear parts, are at the sole discretion of Toyota. Noise, vibration, cosmetic conditions and other Maintenance Expense deterioration caused by normal wear and tear. Gradual Capacity Reduction...
  • Page 19 “If You Need Assistance” a complimentary basis or for a fee, as on page 5. Please note that you must use determined by Toyota in its sole discretion. the Dispute Settlement Program (or, in California, the CDSP) before seeking...
  • Page 20: Tire Limited Warranty

    OBTAINING WARRANTY SERVICE Falken Tire Corporation All tires supplied as original equipment 8656 Haven Avenue on new Toyota vehicles are warranted Rancho Cucamonga, CA 91730 by the individual tire manufacturer only, (800) 723-2553 and not Toyota. Coverages by individual www.falkentire.com tire manufacturers may vary.
  • Page 21: Your Responsibilities

    Feel free records to the new owner. to ask any Toyota dealership to show you their technicians’ credentials. Toyota will not deny a warranty claim solely because you do not have records You can be confident you’re getting the...
  • Page 22 OPERATION AND MAINTENANCE REPLACEMENT PARTS Warranty coverage is not dependent Toyota Genuine Parts are covered by their upon the use of any particular brand own warranty (see your dealer for details) of replacement parts. However, Toyota or the remainder of any applicable New...
  • Page 23: Obtaining Warranty Service

    Toyota distributor may have no obligation use of parts that are not Toyota Genuine Parts unless you have the vehicle properly to provide warranty service for your vehicle, and/or your vehicle may not repaired in a timely manner.
  • Page 24: The Importance Of Scheduled Maintenance

    Follow this booklet’s recommendations and you’ll enjoy maximum reliability and peace of mind from your Toyota for many years to come. Maintenance Log...
  • Page 25: Maintaining Your Warranty

    Maintenance maintenance records to the new owner. Your dealer may recommend more Toyota will not deny a warranty claim frequent maintenance intervals or more solely because you do not have records maintenance services than those listed in to show that you maintained your vehicle.
  • Page 26: Using The Maintenance Log Charts

    Genuine Toyota Service for your vehicle. your vehicle’s exact specifications. When The dealership may mark the dealer you go to a Toyota dealership, you can be service verification area with the following confident that they will use Toyota Genuine stamp (which may be customized with the Parts and have Toyota-trained technicians.
  • Page 27 SuperChrome and Alloy Wheel Care In addition to standard maintenance items, the maintenance log indicates services that If you purchased Genuine Toyota Accessory should be performed on vehicles that are SuperChrome or Aluminum Alloy Wheels, driven under especially demanding follow these cleaning guidelines to maintain conditions.
  • Page 28: Maintenance Log

    MAINTENANCE LOG 5,000 miles or 6 months 10,000 miles or 12 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Rotate tires Rotate tires Visually inspect brake linings/drums...
  • Page 29 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect all cooling systems (if equipped) coolant level/condition/freezing point.
  • Page 30 MAINTENANCE LOG 20,000 miles or 24 months 25,000 miles or 30 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Rotate tires Rotate tires Visually inspect brake linings/drums...
  • Page 31 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect all cooling systems (if equipped) coolant level/condition/freezing point.
  • Page 32 MAINTENANCE LOG 35,000 miles or 42 months 40,000 miles or 48 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Rotate tires Rotate tires Visually inspect brake linings/drums...
  • Page 33 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect all cooling systems (if equipped) coolant level/condition/freezing point.
  • Page 34 MAINTENANCE LOG 50,000 miles or 60 months 55,000 miles or 66 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Rotate tires Rotate tires Visually inspect brake linings/drums...
  • Page 35 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect all cooling systems (if equipped) coolant level/condition/freezing point.
  • Page 36 MAINTENANCE LOG 65,000 miles or 78 months 70,000 miles or 84 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Rotate tires Rotate tires Visually inspect brake linings/drums...
  • Page 37 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect all cooling systems (if equipped) coolant level/condition/freezing point.
  • Page 38 MAINTENANCE LOG 80,000 miles or 96 months 85,000 miles or 102 months Check installation of driver’s floor mat Check installation of driver’s floor mat Fill air conditioner refrigerant Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Rotate tires...
  • Page 39 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect all cooling systems (if equipped) coolant level/condition/freezing point.
  • Page 40 MAINTENANCE LOG 95,000 miles or 114 months 100,000 miles or 120 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Rotate tires Rotate tires Visually inspect brake linings/drums...
  • Page 41 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect all cooling systems (if equipped) coolant level/condition/freezing point.
  • Page 42 MAINTENANCE LOG 110,000 miles or 132 months 115,000 miles or 138 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Inspect wiper blades Inspect wiper blades Rotate tires Rotate tires Visually inspect brake linings/drums...
  • Page 43 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect power steering fluid (if equipped) and brake fluid level/condition. Inspect all cooling systems (if equipped) coolant level/condition/freezing point.
  • Page 44: Explanation Of Maintenance Items

    EXPLANATION OF MAINTENANCE ITEMS Brake Lines and Hoses he following descriptions are provided to give you a better Visually inspect for proper installation. understanding of the maintenance Check for chafing, cracks, deterioration items that should be performed on your and signs of leakage. Replace any vehicle.
  • Page 45 Hoses” in the “Maintenance and Care” section of the Owner’s Manual). designed specifically for the model and model year of your vehicle. Your Toyota is equipped with Genuine • Always properly secure the driver’s Toyota Super Long-Life Coolant. The floor mat using the equipped retainers.
  • Page 46 Toyota cannot guarantee that immediately by a qualified technician. the use of a product other than “Toyota Steering Linkage and Boots Genuine Traction Battery Coolant” will prevent risks of battery short-circuit or With the vehicle stopped, check for other damage.
  • Page 47: Vehicle Identification

    VEHICLE IDENTIFICATION Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number Maintenance Log...
  • Page 48 NOTES Maintenance Log...
  • Page 49 NOTES Maintenance Log...
  • Page 50 NOTES Maintenance Log...
  • Page 51 Warranty & Maintenance Guide 2024 Printed in U.S.A. 8/23 toyota.com 23-TCS-17398...

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