Warranty Procedure; Using The Tractor In Another Region; Servicing After The Warranty Period - AGCO MASSEY FERGUSON 8400 Series Manual

2 . INTRODUCTION - SAFETY INSTRUCTIONS AND WARRANTY
2.1.2 -

Warranty procedure

Correct commissioning at the user's premises and routine
servicing contribute to preventing breakdowns. However,
if operating problems do occur during the warranty period,
follow this procedure:
Immediately inform the dealer you purchased the tractor
from, indicating the model and serial number. It is very im-
portant not to wait and it should be realised that, even if the
defect is covered by the original warranty, the risk cover-
age may no long apply if the repair is not carried out imme-
diately.
Provide the dealer with as much information as possible.
The dealer will need to know how many hours the tractor
has been in service, what type of work it is used for and the
symptoms of the problem.
It should be noted that routine servicing operations such as
tuning, brake and clutch adjustment, and the supplies used
for the tractor servicing (oil, filters, fuel and antifreeze) are
not covered by the warranty.
Warning concerning spare parts
Parts other than AGCO parts are likely to be of lower qual-
ity. AGCO disclaims all liability in the event of loss or dam-
age arising as a result of such parts being fitted. The
manufacturer's warranty may also become void, if such
parts are fitted during the normal warranty period.
2.1.3 -

Using the tractor in another region

Only the AGCO dealer from whom the tractor was pur-
chased is liable for the protection provided by the warranty.
Any repairs required should always, wherever possible, be
carried out by this dealer. If, however, the owner moves to
another region or if the tractor is to be used temporarily a
long way from the dealer it was bought from, it is recom-
mended to ask this dealer for the name and address of the
AGCO dealer nearest the customer's new address and ar-
range to have the obligations remaining to be fulfilled under
the warranty transferred to this dealer.
If the customer leaves the region covered by the original
dealer without having taken these steps, the new dealer
will offer its services if need be, but may bill them at the
normal rate unless:
• the user has effectively specified that the warranty
period has not expired and,
• the repair dealer has been given the possibility of taking
the necessary steps with the selling dealer.
2.6
2.1.4 -

Servicing after the warranty period

During the warranty period, all maintenance and repair
work must be carried out by the AGCO dealer who will
carefully carry out detailed checks of the progress and per-
formance of the new tractor.
To obtain best results from an AGCO tractor, it is important
to continue regular servicing and periodic inspection after
the warranty has expired. All major overhaul work on the
tractor must be carried out by a local AGCO dealer; an ex-
perienced technician will detect any problems which may
arise between two overhauls.
Mechanical staff regularly follow training courses to update
their knowledge of the product, maintenance and repair
techniques and the use of special modern tools and equip-
ment for troubleshooting. They receive regular Service Bul-
letins and have access to all the workshop manuals and
technical publications required to carry out repairs or main-
tenance meeting the quality standards required by AGCO.
8400 EAME