12,000 and 15,000 watt home generator system (80 pages)
Summary of Contents for GE GEH
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15-30kW Three Phase User Manual V1.0 Hybrid Inverter www.gesolarinverter.com...
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User Manual V1.0-2023-10-30 Copyright Statement Trademarks and other GE trademarks are trademarks of General Electric Company. All other trademarks or registered trademarks mentioned in this manual are owned by General Electric Company. Notice The information in this user manual is subject to change due to product updates or other reasons. This guide cannot replace the product labels unless otherwise specified.
CONTENT User Manual V1.0-2023-10-30 CONTENT About This Manual ����������������������������������������������������������������������������������������� 1 1.1 Applicable Model ........................1 1.2 Target Audience ........................1 1.3 Symbol Definition ........................2 Safety Precaution ������������������������������������������������������������������������������������������� 3 2.1 General Safety ..........................3 2.2 PV String Safety ........................3 2.3 Inverter Safety ..........................4 2.4 Battery Safety ...........................5 2.5 Personnel Requirements ......................5 2.6 EU Declaration of Conformity ....................5 Product Introduction ��������������������������������������������������������������������������������������...
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User Manual V1.0-2023-10-30 CONTENT 6.6 Connecting the AC Cable ....................... 41 6.7 Communication Connection ....................43 6.7.1 Connecting the Communication Cable ....................45 6.7.2 Connecting the BMS or Meter Communication Cable ................46 6.7.3 Installing the Communication Module (Optional) ..................48 Equipment Commissioning ������������������������������������������������������������������������� 49 7.1 Check Before Power ON ......................
User Manual V1.0-2023-10-30 About This Manual About This Manual This manual describes the product information, installation, electrical connection, commissioning, troubleshooting, and maintenance. Read through this manual before installing and operating the product. All the installers and users have to be familiar with the product features, functions, and safety precautions.
About This Manual User Manual V1.0-2023-10-30 1.3 Symbol Definition Different levels of warning messages in this manual are defined as follows: DANGER Indicates a high-level hazard that, if not avoided, will result in death or serious injury. WARNING Indicates a medium-level hazard that, if not avoided, could result in death or serious injury. CAUTION Indicates a low-level hazard that, if not avoided, could result in minor or moderate injury.
Safety Precaution User Manual V1.0-2023-10-30 Safety Precaution Please strictly follow these safety instructions in the user manual during the operation. NOTICE The inverters are designed and tested to strictly comply with related safety rules. Read and follow all the safety instructions and cautions before any operations. Improper operation might cause personal injury or property damage as the inverters are electrical equipment.
Safety Precaution User Manual V1.0-2023-10-30 2�3 Inverter Safety WARNING • The voltage and frequency at the connecting point should meet the on-grid requirements. • Additional protective devices like circuit breakers or fuses are recommended on the AC side. Specification of the protective device should be at least 1.25 times the maximum AC output current.
Safety Precaution User Manual V1.0-2023-10-30 2�4 Battery Safety WARNING • The battery used with the inverter shall be approved by the inverter manufacturer. The approved battery list can be obtained through the official website. • Before installations, read through the corresponding battery's user manual to learn about the product and the precautions.
Model description GEH15-3U-10 1 2 3 No� Referring to Explanation Brand Code GE: General Electric Equipment Type H: Equipment Type Rated Power 15: the rated power is 15kW. 20: the rated power is 20kW. 25: the rated power is 25kW.
Product Introduction User Manual V1.0-2023-10-30 3�2 Application Scenarios WARNING • The PV system is not suitable to connect equipment that relies on a stable power supply, such as medical equipment to sustain life. Ensure that no personal injury is occurred when the system is disconnected.
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PV string The PV string consists PV panels series connected. Inverter Supports GEH 15 -30kW series inverters. Battery The battery used with the inverter shall be approved by the inverter manufacturer. The approved battery list can be obtained through the official website.
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Product Introduction User Manual V1.0-2023-10-30 Parallel System WARNING • Off-grid parallel system is not supported. Do not parallel connect the back-up ports of the inverters in the system. • Consider factors like the length of the communication cable and plan the installation reasonably when installing the system.
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DC breakers of the following specifications are recommended: nominal current≥63A, and nominal voltage≥1000V. Inverter • Supports GEH 15 -30kW inverters. Inverters of the same model are preferred in one parallel system. If necessary, inverters of the different models are also supported. •...
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Product Introduction User Manual V1.0-2023-10-30 No� Parts Description Bypass To keep the back-up loads working when the inverter is powered off switch for maintenance, bypass switches are recommended. Recommended specifications: • GEH15-3U-10: nominal current ≥32A, nominal voltage ≥400V • GEH20-3U-10: nominal current ≥ 40A, nominal voltage ≥ 400V •...
Product Introduction User Manual V1.0-2023-10-30 3�3 Working Mode 3�3�1 System Working Mode Self Consumption Mode NOTICE • For solar power, consider self consumption mode in priority: the excess power charges the battery in day time; the battery supplies power to the load when there is no solar power generated at night.
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Product Introduction User Manual V1.0-2023-10-30 Economic Mode NOTICE • Economic mode can only be selected if local laws and regulations are met, such as whether to allow the power grid to charge the battery and whether to allow the battery to be discharged and sold to the power grid.
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Product Introduction User Manual V1.0-2023-10-30 Delayed Charging Mode NOTICE • Delayed charging mode can prevent the battery from quickly filling up and wasting energy when the PV energy exceeds the limit power value. • It applies to regions with grid connected power output limitations. •...
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Product Introduction User Manual V1.0-2023-10-30 Peak Shaving mode NOTICE Peak Shaving mode is mainly applicable to industrial and commercial scenarios. When the total power consumption of the load exceeds the power consumption quota in a short period of time, battery discharge can be used to reduce the power exceeding the quota. •...
Product Introduction User Manual V1.0-2023-10-30 3�3�2 Inverter Operation Mode Waiting mode Off-grid mode Self-check mode Fault mode Grid-Tied mode No� Parts Description Waiting Waiting stage after the inverter is powered on. mode • When the conditions are met, it enters the self-check mode. •...
Product Introduction User Manual V1.0-2023-10-30 3�4 Features Power derating For a safe operation, the inverter will automatically reduce the output power when the operating environment is not ideal. The following are the factors that may occur power derating. Please try to avoid them during usage. •...
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Product Introduction User Manual V1.0-2023-10-30 Model Label Description GEH25-3U-10 F-I-AFPE-1-2/4-2 F: Full coverage I: Integrated GEH29.9-3U-10 AFPE: Detection and interruption capability provided 1: 1 monitored string per input port GEH30-3U-10 2/4: 2/4 input ports per channel(AFD1: 2 , AFD2: 4) 2: 2 monitored channels Load Control The inverter reserves a dry contact controlling port, which supports connecting additional contactors to...
Product Introduction User Manual V1.0-2023-10-30 3�5 Appearance 3�5�1 Parts 4 5 6 PV input terminal DC switch lock hole DC switch (PV+/-) Communication module Communication port METER communication port port (COM) (COM2) Battery input terminal AC output terminal (On- BMS communication port (BAT+/-) Grid and Back-Up) Indicators...
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Product Introduction User Manual V1.0-2023-10-30 3�5�3 Indicators Inverter SOC indicator Indicator Status Description The inverter is powered on and in standby mode. The inverter is starting and in self-check mode. The inverter is in normal operation under grid-tied or off-grid modes. SYSTEM BACK- UP output overload.
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Product Introduction User Manual V1.0-2023-10-30 Battery SOC indicator Indicator Description 75%<SOC≤100% 50%<SOC≤75% 25%<SOC≤50% 0%<SOC≤25% No battery connected. Indictor light blinking during battery discharing: for example, when the battery SOC is betweent 25% and 50%, the light at the 50% position blinks.
Product Introduction User Manual V1.0-2023-10-30 3�5�4 Nameplate The nameplate is for reference only. Product: Hybrid Inverter GE trademark, product type, and Model : GEH**-***-** product model DCmax: ***Vd.c. MPP: **... Vd.c. PV Input DC,max: **Ad.c. SC PV: **Ad.c. batt **...**Vd.c.,...
Check and Storage User Manual V1.0-2023-10-30 Check and Storage 4�1 Check Before Receiving Check the following items before receiving the product. 1. Check the outer packing box for damage, such as holes, cracks, deformation, and other signs of equipment damage. Do not unpack the package and contact the supplier as soon as possible if any damage is found.
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Check and Storage User Manual V1.0-2023-10-30 Inveter Deliverables Inverter *1 Mounting plate *1 PV connector *N PV tool *1 Battery tool *1 Battery connector *N 7PIN terminal *1 6PIN terminal *1 3PIN terminal *1 PE screw *1 L1 L2 Insulation board Expansion OT terminal *12 AC cover *1...
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Check and Storage User Manual V1.0-2023-10-30 4�3 Storage If the equipment is not to be installed or used immediately, please ensure that the storage environment meets the following requirements: 1. Do not unpack the outer package or throw the desiccant away. 2.
Installation User Manual V1.0-2023-10-30 Installation 5�1 Installation Requirements Installation Environment Requirements 1. Do not install the equipment in a place near flammable, explosive, or corrosive materials. 2. Do not install the equipment in a place that is easy to touch, especially within children’s reach. High temperature exists when the equipment is working.
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Installation User Manual V1.0-2023-10-30 IP66 ALT: 4000m 0%~95%RH Mounting Support Requirements • The mounting support shall be nonflammable and fireproof. • Install the equipment on a surface that is solid enough to bear the inverter weight. • Do not install the product on the support with poor sound insulation to avoid the noise generated by the working product, which may annoy the residents nearby.
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Installation User Manual V1.0-2023-10-30 Installation Tool Requirements The following tools are recommended when installing the equipment. Use other auxiliary tools on site if necessary. RJ45 crimping Goggles Safety shoes Safety gloves Dust mask tool Diagonal pliers Wire stripper Hammer drill Heat gun Vacuum cleaner M3/M5...
Installation User Manual V1.0-2023-10-30 5�2 Inverter Installation 5�2�1 Moving the Inverter CAUTION • Operations such as transportation, turnover, installation and so on must meet the requirements of the laws and regulations of the country or region where it is located. •...
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Installation User Manual V1.0-2023-10-30 D: 80mm Φ: 8mm With handles Only for Australia. Without handles 1.2~2N·m Only for Australia.
Electrical Connection User Manual V1.0-2023-10-30 Electrical Connection 6�1 System Wiring Diagram NOTICE • N and PE wiring via ON-GRID and BACK-UP ports of the inverter are different based on the regulation requirements of different regions. Refer to the specific requirements of local regulations.
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Electrical Connection User Manual V1.0-2023-10-30 N and PE cables are separately wired in the Main Panel� NOTICE • Ensure that the grounding of BACK-UP is correctly and tightened. Otherwise, the BACK-UP function may be abnormal in case of grid failure. •...
Electrical Connection User Manual V1.0-2023-10-30 6�2 Safety Precaution DANGER • Perform electrical connections in compliance with local laws and regulations. Including operations, cables, and component specifications. • Disconnect the DC switch and the AC output switch of the inverter to power off the inverter before any electrical connections.
Electrical Connection User Manual V1.0-2023-10-30 L=L1+(1-2)mm L1 Copper, 4mm ≤S≤6mm 1.2~2N·m 6�4 Connecting the DC Input Cable(PV) DANGER • Do not connect one PV string to more than one inverter at the same time. Otherwise, it may cause damage to the inverter. •...
Electrical Connection User Manual V1.0-2023-10-30 6�5 Connecting the Battery Cable DANGER • The battery used with the inverter shall be approved by the inverter manufacturer. The approved battery list can be obtained through the official website. • A short circuit in the battery may cause personal injury. The instantaneous high current caused by a short circuit can release a large amount of energy and may cause a fire.
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Electrical Connection User Manual V1.0-2023-10-30 GEH15-3U-10 or GEH20-3U-10 can be connected to only one battery system� The battery cable must be connected to the BAT1+/- ports, as shown below� BAT1+ BAT1- COM2 COM1 COM3 BMS1 Battery system GEH25-3U-10, GEH29�9-3U-10, and GEH30-3U-10 can be connected to one or two battery systems, as shown below�...
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Electrical Connection User Manual V1.0-2023-10-30 When connecting a single battery system to BAT2+/- ports of the inverter, the BMS communication cable should be connected to the BMS2 port as below� BAT2- BAT2+ COM2 COM1 COM3 BMS2 Battery system When the nominal charge and discharge current of the single battery system is higher than 50A, the single battery system can be connected to BAT1+/- and BAT2+/- ports of the inverter�...
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Electrical Connection User Manual V1.0-2023-10-30 When connecting two single battery systems to BAT2+/- ports of the inverter, the BMS communication cable should be connected to the BMS1 or BMS2 port respectively as below� COM2 COM1 COM3 BAT1+ BAT1- BMS1 Battery system 1 BAT2+ BAT2- BMS2...
Electrical Connection User Manual V1.0-2023-10-30 6�6 Connecting the AC Cable WARNING Do not connect loads between the inverter and the AC switch directly connected to the inverter. The residual current monitoring unit (RCMU) is integrated into the inverter to avoid the residual current exceeds the limit.
Electrical Connection User Manual V1.0-2023-10-30 6�7 Communication Connection NOTICE • Make sure that the communication device is connected to the right COM port. Route the communication cable far away from any interference source or power cable to prevent the signal from being influenced.
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Electrical Connection User Manual V1.0-2023-10-30 No� Port Definition Function Description Optionnal function. The inverter reserves a DO1+ Dry contact dry contact controlling port, which supports Reserved PIN connecting additional contactors to enable/disable the load. For high DO1- Dry contact voltage AC230V. PIN2 is reserved for safety regulations.
Electrical Connection User Manual V1.0-2023-10-30 6�7�1 Connecting the Communication Cable NOTICE • To ensure the waterproof protection, do not remove the waterproof seal of the unused ports. • RJ45 connector with the following definition can be connected: 6-8mm 45mm Φ: 6mm 0.2mm ≤S≤0.3mm...
Electrical Connection User Manual V1.0-2023-10-30 EMS/PAR EMS/PAR Dry Contact Color EMS/PAR Definition DRED/RCR: 1: DO1- 11: COM/DRM0 or Orange and White 485A3 2. NC REF_1 3: DO1+ 12: REFGEN or Orange 485B3 9: DO2- REF_2 10: DO2+ Green and White 13: DRM 4/8 or DI_4 14: DRM 3/7 or DI_3 Power Supply...
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Electrical Connection User Manual V1.0-2023-10-30 NOTICE • The smart meter and CT have been preset parameters before delivered with the inverter. Do not modify the relevant parameters. • The BMS communication cable and meter communication cable are delivered with the inverter, with default length of 3m and 10m respectively.
Electrical Connection User Manual V1.0-2023-10-30 6�7�3 Installing the Communication Module (Optional) NOTICE • Plug a communication module into the inverter to establish a connection between the inverter and the smartphone or web pages. The communication module can be a Bluetooth module, WiFi module, LAN module, or 4G module.
Equipment Commissioning User Manual V1.0-2023-10-30 Equipment Commissioning 7�1 Check Before Power ON No� Check Item The product is firmly installed at a clean place that is well-ventilated and easy-to operate. The PE, DC input, AC output, and communication cables are connected correctly and securely.
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Equipment Commissioning User Manual V1.0-2023-10-30 Parallel System WARNING When power on the parallel system, make sure that all the AC breakers of the slave inverters are powered on within one minute after powering on the AC breaker of the master inverter. Master PV string ON-GRID AC breaker...
System Commissioning User Manual V1.0-2023-10-30 System Commissioning 8�1 Indicators and Buttons Indicator Status Description The inverter is powered on and in standby mode. The inverter is starting and in self-check mode. The inverter is in normal operation under grid-tied or off-grid modes. SYSTEM BACK- UP output overload.
System Commissioning User Manual V1.0-2023-10-30 8�2 Setting Inverter Parameters via WE Mate App NOTICE Please set the inverter parameters first via WE Mate app to ensure its normal operation. WE Mate App is one smart phone application used to communicate with the inverter via bluetooth, WiFi, 4G or GPRS modules.
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System Commissioning User Manual V1.0-2023-10-30 Step1: Login parallel system After connecting the master inverter to the EzLink module, select the signal CCM-BLE * * * (* represents the last 8 digits of the inverter serial number). Step2: Set and adjust the parameters of parallel system according to the interface prompts and actual application scenarios.
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System Commissioning User Manual V1.0-2023-10-30 Select the national safety regulations based on the actual situation. The number of inverters in parallel system can be auto- matically identified. If there is an error in the quantity, it can be manually corrected. Select the battery connection mode based on the actual situation.
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System Commissioning User Manual V1.0-2023-10-30 Step3: In parallel system, if the battery models connected to a single inverter are different, they can be set separately. Initial password: solar2019 Select the battery connection mode based on the actual situation.
System Commissioning User Manual V1.0-2023-10-30 Select the actual battery model connected to the system. 8�3 Monitoring via Power Sight Power Sight is a monitoring platform used to communicate with the inverter via WiFi, LAN, 4G, or GPRS. Commonly used functions: 1.
Maintenance User Manual V1.0-2023-10-30 Maintenance 9�1 Power OFF the Inverter DANGER • Power off the inverter before operations and maintenance. Otherwise, the inverter may be damaged or electric shocks may occur. • Delayed discharge. Wait until the components are discharged after power off. Single Inverter ON-GRID AC breaker Utility grid...
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Maintenance User Manual V1.0-2023-10-30 Parallel System WARNING When powering off the parallel system, please power off the slave inverters first, and then power off the master inverter. Master PV string ON-GRID AC breaker inverter Battery BACK-UP AC breaker Battery breaker Slave ON-GRID AC breaker PV string...
Maintenance User Manual V1.0-2023-10-30 9�2 Removing the Inverter WARNING • Make sure that the inverter is powered off. • Wear proper PPE before any operations. Step 1: Disconnect all the cables, including DC cables, AC cables, communication cables, the communication module, and PE cables. Step 2: Remove the inverter from the mounting plate.
Maintenance User Manual V1.0-2023-10-30 9�4 Troubleshooting Perform troubleshooting according to the following methods. Contact the after-sales service if these methods do not work. Collect the information below before contacting the after-sales service, so that the problems can be solved quickly. 1.
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Maintenance User Manual V1.0-2023-10-30 No� Fault Cause Solutions 1. If the problem occurs occasionally, the utility grid may be abnormal temporarily. The inverter will recover automatically after detecting that the utility grid is normal. 2. If the problem occurs frequently, check whether the grid voltage is within the allowed The grid voltage is range.
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Maintenance User Manual V1.0-2023-10-30 No� Fault Cause Solutions 1. If the problem occurs occasionally, the utility grid may be abnormal temporarily. The inverter will recover automatically after detecting that the utility grid is normal. 2. If the problem occurs frequently, check The moving average whether the grid voltage is within the allowed of grid voltage in...
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Maintenance User Manual V1.0-2023-10-30 No� Fault Cause Solutions 1. If the problem occurs occasionally, the utility grid may be abnormal temporarily. The inverter will recover automatically after detecting that the utility grid is normal. 2. If the problem occurs frequently, check whether the grid frequency is within the Utility grid exception.
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Maintenance User Manual V1.0-2023-10-30 No� Fault Cause Solutions Utility grid exception. 1. If the problem occurs occasionally, the The duration of the LVRT utility grid may be abnormal temporarily. utility grid exception Undervoltage The inverter will recover automatically after exceeds the set time detecting that the utility grid is normal.
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Maintenance User Manual V1.0-2023-10-30 No� Fault Cause Solutions 1. The PE cable of the inverter is not connected well. 1. Check whether the PE cable of the inverter is 2. The L cable connected properly. and N cable Abnormal Ground 2.
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Maintenance User Manual V1.0-2023-10-30 No� Fault Cause Solutions 1. The relay is abnormal or short-circuited. 2. The control circuit Disconnect the AC output switch and DC input Relay Check is abnormal. switch, then connect them 5 minutes later. abnormal 3. The AC cable Contact the dealer or the after-sales service if the connection is problem persists.
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Maintenance User Manual V1.0-2023-10-30 No� Fault Cause Solutions The PV array configuration is not Check the serial connection of the PV array. PV Input correct. Too many Make sure that the open circuit voltage of the PV Overvoltage PV panels are string is not higher than the maximum operating connected in series voltage of the inverter.
Maintenance User Manual V1.0-2023-10-30 9�5 Routine Maintenance WARNING • Make sure that the inverter is powered off. • Wear proper PPE before any operations. Maintaining Item Maintaining Method Maintaining Period Check the heat sink, air intake, and air outlet System Clean Once 6-12 months for foreign matter or dust.
User Manual V1.0-2023-10-30 Technical Parameters Technical Parameters GEH15- GEH20- GEH25- GEH29�9- GEH30- Technical Data 3U-10 3U-10 3U-10 3U-10 3U-10 Battery Input Data Battery Type Li-Ion Nominal Battery Voltage (V) Battery voltage range (V) 200~800 Start-up Voltage (V) Number of Battery Input Max.
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Technical Parameters User Manual V1.0-2023-10-30 GEH15- GEH20- GEH25- GEH29�9- GEH30- Technical Data 3U-10 3U-10 3U-10 3U-10 3U-10 Nominal Output Power at 40 15,000 20,000 25,000 29,900 30,000 ℃(W) Max. Output Power at 40 ℃ 15,000 20,000 25,000 29,900 30,000 Nominal Apparent Power 15,000 20,000 25,000...
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Technical Parameters User Manual V1.0-2023-10-30 GEH15- GEH20- GEH25- GEH29�9- GEH30- Technical Data 3U-10 3U-10 3U-10 3U-10 3U-10 AC Overcurrent Protection Integrated AC Short Circuit Protection Integrated AC Overvoltage Protection Integrated DC Switch Integrated DC Surge Protection Type II AC Surge Protection Type III AFCI Integrated...
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User Manual V1.0-2023-10-30 Technical Parameters GEH15- GEH20- GEH25- GEH29�9- GEH30- Technical Data 3U-10 3U-10 3U-10 3U-10 3U-10 Protective Class Storage Temperature (℃) -45~+85 Battery: C The Decisive Voltage Class PV: C (DVC) AC: C Com: A Mounting Method Wall Mounted Active Anti-islanding Method AFDPF + AQDPF Type of Electrical Supply...