Solving Problems
Paper Gets Jammed
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. The LCD screen displays an animation that shows you how to remove jammed paper. Next, select
OK to clear the error.
Caution:
!
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it
could cause an injury. Be careful not to touch the protruding parts to avoid injury.
Important:
c
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Preventing Paper Jams
Check the following if paper jams occur frequently.
❏ Place the printer on a flat surface and operate in the recommended environmental conditions.
"Environmental Specifications" on page 165
❏ Use the paper supported by this printer.
"Available Paper and Capacities" on page 142
❏ Follow paper handling precautions.
"Paper Handling Precautions" on page 27
❏ Load paper in the correct direction, and slide the edge guide against the edge of the paper.
"Loading Paper" on page 28
❏ Do not load more than the maximum number of sheets specified for paper.
❏ Load one sheet of paper at a time if you have loaded several sheets of paper.
❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
"List of Paper Type" on page 28
It is Time to Replace the Ink Cartridges
Ink Cartridge Handling Precautions
Read the following instructions before replacing ink cartridges.
Storing precautions for ink cartridges
❏ Keep the ink cartridges out of direct sunlight.
❏ Do not store the ink cartridges in high or freezing temperatures.
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It is Time to Replace the Ink Cartridges
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Ink Cartridge Handling Precautions
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