WiebeTech RTX400-QR User Manual

WiebeTech RTX400-QR User Manual

High-performance raid subsystem

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Thank you for purchasing WiebeTech's RTX400-QR, a high-performance RAID subsystem with the
ultimate in data-protection capabilities! Please read this manual thoroughly for instructions and guidelines
for usage.
Features
TrayFree™ technology! RTX400-QR doesn't force you to install your hard drives into trays.
Simply slip in a SATA drive and shut the door.
Quadruple connectivity! RTX400-QR is compatible with four different interfaces: eSATA, FireWire
800, FireWire 400 and USB.
Its attractive design takes up little desktop space, occupying a tiny footprint for so much storage
capability (up to 6 Terabytes)
Sturdy aluminum case provides excellent heat dissipation and rugged durability
Heavy-duty handle allows for easy transport
No RAID Initialization. RTX400-QR's RAID setup is instantaneous, where some RAID controllers
can take up to 24 hours to set up a RAID 5.
RTX400-QR is capable of RAIDs 0, 1, 3, 5 and 10. It is also capable of setting up hot spares.
Excellent cooling by dual 6cm fans on the rear panel that will shut off and on depending on the
enclosure's temperature.
Auto-switching PSU. The 120W power supply automatically switches between 115V and 220V,
depending on what is needed.
There are 11 LEDs on the front panel to help you know what is going on with your unit. There is
a Power, System and RAID LED that monitor the unit. Plus, each bay has two LEDs for Power
and Access so you know what each of your hard drives are doing.
R T X 4 0 0 - Q R U s e r ' s M a n u a l
RTX400-QR™
User's Manual
Revised November 21, 2008
- 1 -

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Summary of Contents for WiebeTech RTX400-QR

  • Page 1 • can take up to 24 hours to set up a RAID 5. RTX400-QR is capable of RAIDs 0, 1, 3, 5 and 10. It is also capable of setting up hot spares. • Excellent cooling by dual 6cm fans on the rear panel that will shut off and on depending on the •...
  • Page 2: Table Of Contents

    4. RAID Configuration 4.1 WiebeTech Configurator 2.0 4.1.1 Installing WiebeTech Configurator 2.0 4.1.1.1 Windows Installation 4.1.1.2 Mac Installation 4.1.2 RAID Setup - Using WiebeTech Configurator 2.0 4.1.2.1 Details Tab 4.1.2.2 Options Tab 4.1.2.3 RAID Tab 5. LCD Menu 5.1 Menu Tree 5.2 Navigating the LCD Menu...
  • Page 3: Pre-Installation Steps

    Check the accessories with your RTX400-QR. Please contact WiebeTech if any parts are missing or damaged. The box should contain the following items: 1.2 Identifying Parts Take a moment to familiarize yourself with the parts of the RTX400-QR. This will help you to better understand the remaining instructions. LCD Display...
  • Page 4: Host Bus Adapter Installation

    Install the appropriate software drivers for the card. The driver files are usually found on an accompanying CD or on the manufacturer’s website. R T X 4 0 0 - Q R U s e r ’ s M a n u a l RTX400-QR Bay Power LED Access LED WARNING: Do not block the ventilation fan during operation.
  • Page 5: Hard Drive Installation

    3.1.2 Hot Spares (Host Standby) RAIDs 3 and 5 are the two RAIDs available with RTX400-QR that will support hot spares. Hot spares are connected as part of your RAID and are switched into operation when a drive fails. In other words, if you setup “3 + Host Standby”...
  • Page 6: Raid Configuration

    CRU-WiebeTech 4. RAID Configuration To set up your RAID you’ll need to use WiebeTech Configurator 2.0. If you have not already installed WiebeTech Configurator 2.0 then follow the steps below. If it is installed on your computer then skip below to section 4.1.2.
  • Page 7: Details Tab

    You can easily see the name of the product, as well as firmware version. recommend not changing that unless prompted by WiebeTech. Grayed out areas, like “Device Type”, are features that are not supported by this particular chipset and they can be ignored.
  • Page 8: Raid Tab

    CRU-WiebeTech 4.1.2.3 RAID Tab The RAID tab will be where you set up your RAID. First you need to startup the RTX400-QR without any drives inside and the Configurator closed. After approximately 15 seconds you can open up Configurator. Still without drives in the enclosure select the bubble next to your desired RAID type. Look over the different features that are selectable in your RAID type and be sure that they are checked if you want them.
  • Page 9: Lcd Menu

    CRU-WiebeTech 5. LCD Menu The RTX400-QR LCD Menu is your source for gathering data, changing RAID types and assessing potential errors. This section will help you understand the LCD interface and help navigate the menu. 5.1 Menu Tree RAID Mode...
  • Page 10: Navigating The Lcd Menu

    5.2 Navigating the LCD Menu 5.2.1 Active Menu The Active Menu is the RTX400-QR starting point. If the Active Menu is not displaying then either you are in an erroneous state, setting up a RAID or checking enclosure/drive status. A healthy RAID set will display the Active Menu screen.
  • Page 11: Halted: Raid Invalid/Degraded

    RAID. There will be a timer in the bottom right corner of the LCD that will give an approximate time to completion. After the rebuild is finished the RTX400-QR will need to be rebooted. A rebuild with 250GB drives will take approximately 45 minutes.
  • Page 12: Raid 5 With Hot Spare

    CRU-WiebeTech an approximate time to completion. After the rebuild is finished the RTX400-QR will need to be rebooted. A rebuild with 250GB drives will take approximately 75 minutes. The loss of two drives will result in a RAID failure. New drives will need to be inserted, preferably the same model of the drives that are getting replaced.
  • Page 13: Usage With Windows Computers

    RTX400-QR to avoid data loss. 7. Frequently Asked Questions (FAQ) I've attached my RTX400-QR and can see the volume, but it shows up twice. Which one is the real volume? If you are seeing your RTX400-QR volume mounted twice, chances are the unit is connected to the computer using both the eSATA and FireWire connections.
  • Page 14 What should I do on a reboot when the RTX400-QR prompts me to “Re-init” the RAID? If you bought an RTX400-QR without drives and you want a RAID 5 with 4 disks (default RAID type) then simply insert your drives and select the “Re-init” (left) button on the front display. RTX400-QR will verify the RAID 5 with 4 disks and you can select the “-Init”...
  • Page 15: Technical Specifications

    Shipping Weights: Dimensions: Warranty: RTX400-QR and TrayFree are trademarks of CRU-DataPort. Other marks are the property of their respective owners. © 2008 CRU-DataPort. All rights reserved. FCC Compliance Statement: “This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.”...

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