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3.5 Remove Odor：
EN
Method 1 :
Click the button "➂", or click "Remove Odor" in the app to start the odor cleaning
function for about 30 minutes.
Method 2
Set regular work on your phone App.
Notice：
①The machine will remove odor automatically for 30 minutes after every clearing.
②It will stop automatically once cat enters in, continue to work after cat leave.
FULL
AUTO
1
2
3
19
4
3.6 Replace garbage bag:
When indicator "Full" lights up, you need to replace the garbage bag.
Press the button"➁"
for 2 seconds, adjust
the waste bin to the
bag changing angle,
open the waste bin,
and take out the used
garbage bag.
The drawstring of the
new garbage bag is
aligned with the tie-up
pile, and the lower edge
of the bag opening is
clamped under the
locating clip.
Press the drawstring into
the tie-up pile, tighten
and wind it.
The bag change Angle
lasts for 60 seconds, and
the device automatically
returns after 60 seconds.
If the new garbage bag is
not installed within 60
seconds, it can continue
after the device is
returned.
Wrap the garbage bag
around the outer frame
of the waste bin gate，
and pulloutthe
drawstring.
After the installation,
confirm that the automat
ic flip door of the waste
bin is not blocked and can
open and close normally.
Arrange the back of the
garbage bag to prevent
being caught by the
waste bin cover.
EN
20
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Need help?
Do you have a question about the Smart Cat Litter BoX and is the answer not in the manual?
Questions and answers
Gravity anti pinch triggered. What do I do
We have set up the new litter box and it's not working. Is there a phone number to call about this issue?
If your TUYA Smart Cat Litter Box is not working and is not supported in Home Assistant, you can try the following:
1. Check Device Recognition: Ensure the device is correctly recognized in Home Assistant. If it says "not supported," it may require additional integration or updates.
2. Verify Installation Setup: Confirm that your Home Assistant OS and Tuya integration are up to date. The provided diagnostics indicate Home Assistant OS 13.0, which should support Tuya devices.
3. Troubleshoot Common Errors:
- If the motor failure or fault indicator is on, check if the garbage bag is full or if there is foreign matter stuck in the barrel rotation.
- If the self-check takes more than 15 minutes, ensure the barrel compartment is properly installed.
- If litter is leaking, verify the position of the garbage box.
4. Check Placement and Litter Type:
- Ensure the litter box is on a flat surface.
- Use recommended sand types like mixed sand and tofu sand for better detection.
5. Reconnect to Tuya App:
- Ensure your phone is connected to a 2.4GHz WiFi network.
- Enable Bluetooth and location services.
- Re-add the device in the Tuya app.
6. Request Home Assistant Support:
- If Home Assistant does not support the device, consider requesting support on the Home Assistant Community forums.
If issues persist, refer to the device manual for further troubleshooting.
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My litter box door got stuck 1/2 way up/down. I reset it and all of the litter emptied leaving one piece of cat feces. I was afraid my cat would get stuck inside so I quit using it. What is your return policy? I do not have a receipt
Why does the box keep going into an abnormal posistion
The TUYA Smart Cat Litter Box may keep going into an abnormal position if it is placed in a narrow space or if there is an infrared interference source in front of it. This can affect the product's self-check, causing it to take about 8 minutes to complete. If the space is unsuitable for the infrared sensor to work, the infrared detection function will be disabled, and the weight detection system will take over to determine if a cat enters.
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What is flow set adjustment on the app
The TUYA Smart Cat Litter Box app allows users to adjust the "litter surface calibration" parameter to manage the flow of cat litter. This adjustment helps alleviate issues such as litter getting stuck inside the filter, particularly for low-density or oversized litter types. The parameter can be set to a value of 6 to improve filtration and flow.
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Replacement plastic bags
The provided context does not specify the exact replacement plastic bags for the TUYA Smart Cat Litter Box. However, it mentions that after clearing the litter, users should replace the garbage bag with an empty one. It also describes a method to avoid overflow when replacing the bag, but no specific bag type or brand is mentioned.
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need replacement part for oval ring to attach waste bag on with
I don’t know what all the lights mean that are blinking
The blinking WiFi light in the middle indicates that the device is trying to connect to the network.
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Worked great for a few weeks then powered off and won’t power back on.
If the TUYA Smart Cat Litter Box does not power back on after working for a few weeks, consider the following possible reasons and solutions:
1. Power Cord Issues: Ensure the power cord is properly plugged in and not damaged.
2. Power Adapter: Use the original power adapter to avoid damage or safety hazards.
3. Restart the Device: If the product does not work properly due to unknown conditions, restart the power.
4. Fault Self-Check: Perform a self-check by following the diagnostic method in the manual.
5. Customer Service: If the issue persists, contact customer service for further assistance.
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Gravity anti pinch trigger what do I do
To check if the gravity anti-pinch trigger is working on the TUYA Smart Cat Litter Box, place a 1 kg weight on the device. If the "Full" indicator flashes, the gravity sensor is functioning correctly.
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