Samsung S24C33 Series User Manual

Samsung S24C33 Series User Manual

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User Manual
S24C33* S27C33*
The colour and the appearance may differ depending on the product, and the specifications are
subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.

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Questions and answers

ANDREE BELIVEAU
February 28, 2025

Est-ce que l'écran peut s'incliner? Je v8ens de me procurer le S24C33.

1 comments:
Mr. Anderson
February 28, 2025

The Samsung S24C33 Series monitor can be mounted on a wall but should not be tilted more than 15 degrees.

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Summary of Contents for Samsung S24C33 Series

  • Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Picture Electricity and Safety Ports OnScreen Display Installation Operation Connecting and Using a PC System Connection Using the HDMI Cable Cleaning Support Connection Using an HDMI-DVI Cable...
  • Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
  • Page 4: Before Using The Product

    DC voltage: Rated voltage marked • Only use the power cord provided with your product by Samsung. Do not use the power cord with literature concerning operation and with this symbol is DC voltage. other products.
  • Page 5: Installation

    Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result.
  • Page 6: Operation

    ‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • There is a high voltage inside the product. Never disassemble, repair or modify the product •...
  • Page 7: Cleaning

    ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product • Disconnect the power cord from the power socket if you do not plan on using the product for an (Service fee will be charged.)
  • Page 8: Correct Posture To Use The Product

    Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •...
  • Page 9: Preparations

    Chapter 02 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. Put the stand base onto the stand neck as the direction Tightly fasten the connecting screw at the bottom of shown in the figure.
  • Page 10: Precautions For Moving The Product

    Precautions for moving the product Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.
  • Page 11: Adjusting The Product Tilt

    Adjusting the Product Tilt Anti-theft Lock ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without ― An anti-theft lock allows you to use the product securely even in public places. notice to improve quality.
  • Page 12: Wall Mount Kit Specifications (Vesa)

    If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
  • Page 13: Control Panel

    Control Panel Parts Description Multi directional button that helps navigate. JOG Button This LED is power status indicator. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without ― You can select the power LED operation to be enabled or disabled on the Power LED notice to improve quality.
  • Page 14: Direct Key Guide

    Direct Key Guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. ― The Direct Key Guide screen shows if Eye Saver Mode is enabled. (Off, Low, High) ―...
  • Page 15: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current.
  • Page 16: Ports

    Ports Port Description SERVICE • Connect to a USB device. ― The functions available may vary depending on the product model. The colour and shape of parts may • Used to update the software. differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to Connects to a source device using an HDMI cable .
  • Page 17: Connecting And Using A Pc

    Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below.
  • Page 18: Connecting The Power

    Tidying Up the Connected Cables Connecting the Power Connect the corresponding cables. Put both cables in the cable holder on the stand (HOLDER-STAND CABLE) to organise the cables, as shown in the figure. Assembly is complete. Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 14V port on the back of the product.
  • Page 19: Setting Optimum Resolution

    Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting.
  • Page 20: Menu

    Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description Picture Mode...
  • Page 21 Description Picture Mode mode When the external input is connected through HDMI/DP and PC/AV Mode is set to AV, Picture Mode has four automatic picture settings (Custom, Dynamic, Standard and Movie) hat are preset at the factory. You can activate either Custom, Dynamic, Standard or Movie.
  • Page 22 Description Color Adjust the tint of the screen. • Color Tone: Select a colour tone that best suits your viewing needs. • Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the colour. • Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the colour. •...
  • Page 23 Description Game Mode Configure the product screen settings for game mode. Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ is connected. ― ― This menu is not available when Eye Saver Mode is enabled.
  • Page 24: Onscreen Display

    OnScreen Display Description Transparency Set the transparency for the menu windows. Position • H-Position: Move the menu position to the left or right. • V-Position: Move the menu position up or down. Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. Display Time Set how long the menu window will remain on screen for when it is not in use.
  • Page 25: System

    System Description FreeSync FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync can be operated when you use AMD's graphic card with supporting FreeSync solution. For more information, see FreeSync page. Eco Saving Plus Eco Saving Plus function reduces power consumption by controlling the electric current used by the monitor panel.
  • Page 26 Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
  • Page 27 Description Auto Source Switch By activating, a new connected source is displayed automatically. ― This function may not be supported depending on the model or geographical area. Key Repeat Time Control the response rate of a button when the button is pressed. Acceleration, 1 sec 2 sec...
  • Page 28: Support

    Update software using an update file on a USB device. Save the update file (in .bin format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB device. Connect the USB device to the SERVICE port on the monitor.
  • Page 29: Installing The Software

    Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
  • Page 30: Troubleshooting Guide

    Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product.
  • Page 31 Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. The power LED is off. The screen will not turn on. Screen colour is inconsistent. Check that the power cable is connected properly. Change the Color settings.
  • Page 32: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •...
  • Page 33: Specifications

    Based on the AC voltage of the adapter. For the DC voltage of the • The specifications are subject to change without notice to improve quality. product, refer to the product label. • For detailed device specifications, visit the Samsung website. Signal connectors HDMI, DisplayPort • (Europe only)
  • Page 34: Standard Signal Mode Table

    Standard Signal Mode Table S24C33* Model Name S27C33* Synchronization Horizontal Frequency 30 ~110kHz Vertical Frequency 48 ~ 100 Hz Resolution Optimum Resolution 1920 x 1080 @ 60 Hz Maximum Resolution 1920 x 1080 @ 100 Hz If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal modes, the screen may be blank even though the power LED turns on.
  • Page 35 Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) 37.500 50.000 74.250 VESA, 1280 x 720 VESA, 1280 x 720 45.000 60.000 74.250 49.702 59.810 83.500 VESA, 1280 x 800 VESA, 1280 x 1024 63.981 60.020 108.000 55.935 59.887...
  • Page 36: Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...
  • Page 37: Freesync

    ― If you encounter any issues when using the function, contact the Samsung Service Center. This feature will eliminate screen tearing and lag during game play. Improve your gaming experience.

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