Franke MYTICO DUE User Manual
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Franke MYTICO DUE User Manual

Franke MYTICO DUE User Manual

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USER MANUAL
MYTICO DUE
FCS4080
Read the user manual before working on the machine.
Keep the manual with the machine and pass the manual on to the
next operator if the machine is sold or transferred to a third party.

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Summary of Contents for Franke MYTICO DUE

  • Page 1 USER MANUAL MYTICO DUE FCS4080 Read the user manual before working on the machine. Keep the manual with the machine and pass the manual on to the next operator if the machine is sold or transferred to a third party.

  • Page 3: Table Of Contents

     28 Preparing beverages  30 Preparing beverages with Cash Register  30 Preparing hot water  31 Steam output  32 Steam dispenser (Autosteam/Autosteam Pro)  33 Preparing beverages with Barista Lever  34 Cleaning  35 Introduction  35 Required cleaning accessories  35 User manual Mytico Due...
  • Page 4 Transport and storage  62 13.5 Recommissioning after prolonged periods of storage or non-use  63 13.6 Disposal of parts  64 Technical data  65 Capacities in accordance with DIN 18873-2:2016-02  65 15.1 Electrical connection data  65 15.2 Index  66 User manual Mytico Due...

  • Page 5: For Your Safety

    – Children are not permitted to clean the Mytico II and the add-on units. Explanation of safety instructions To ensure personal safety and the protection of material goods, observation of these safety instructions is imperative. Symbol and signal word indicate the severity of the hazard. User manual Mytico Due...

  • Page 6: Safety Concerns When Using The Coffee Machine

    Do not pour any liquids on the machine. c) Do not immerse the machine in liquid. d) Disconnect the machine from the power supply in the event of a leak or if liquid/moisture enters the machine. User manual Mytico Due...
  • Page 7 Only hold the steam wand by the handle. WARNING Risk of injury If objects find their way into the bean hopper or grinder, splinters may be ejected, leading to injury. a) Never insert any objects into the bean hopper or grinder. User manual Mytico Due...
  • Page 8 Clean the machine if it is not used for extended periods (more than 2 days). CAUTION Formation of mold Mold can form on the coffee grounds. a) Empty and clean the grounds container at least once a day. User manual Mytico Due...

  • Page 9: Explanation Of Symbols

    2.2.2 Symbols on the dashboard and on the user interface Symbol Designation Description Franke logo Call up the maintenance level Bean left/right Active grinder Double product Produce double beverage quantity (double production) Energy-saving mode Switch the machine into energy-saving mode User manual Mytico Due...
  • Page 10 Favorites button, can be assigned to a function that is used fre- quently Product Coffee bean Bean hopper is empty or not installed correctly Info Event log List of event and error messages Individual products counter Inactive User manual Mytico Due...
  • Page 11 If the entire system is affected by an error, the error message will appear automatically. Door open The door is open. Please close the door. Color code for error messages Temporary interruption System still fully functional System has limited functionality Some or all resources are locked User manual Mytico Due...

  • Page 12: Scope Of Delivery

    SCOPE OF DELIVERY The scope of delivery may vary and parts may be included elsewhere, depending on the configuration of the appliance. Additional accessories may be obtained directly from your retailer or from Franke Kaf- feemaschinen AG in Aarburg, Switzerland.
  • Page 13 Franke Kaffeemaschinen AG Scope of delivery | 3 Item description Item number Grinder adjustment wrench 560.0003.876 Aerator/hose wrench 560.0522.696 Assembly wrench 560.0678.462 Two spout drawers with twin spout 560.0665.255 Two cup platforms 560.0667.880 User manual Mytico Due...

  • Page 14: Identification

    The type plate of the complete appliance is located underneath the inserted drip tray at the coffee module on the left-hand side. Type code 4.2.1 Complete appliance Type code Description Mytico Coffee machine BeyondTraditional Mytico II Mytico Due Coffee module Left-hand User manual Mytico Due...
  • Page 15 1 grinder 2 grinders Barista module Barista Mode 1: – Froth milk with steam wand. Steam wand Autosteam Pro (steam wand with temperature sensor and programmable milk foam con- sistency) Positioned centrally between the coffee modules User manual Mytico Due...

  • Page 16: Description Of Machine

    Please note that your coffee machine may look differ- ent from the configuration shown here. 5.1.1 Module overview Coffee module left-hand (CFM LH) Coffee module right-hand (CFM RH) Barista module (BAM) User manual Mytico Due...
  • Page 17 Franke Kaffeemaschinen AG Description of machine | 5 5.1.2 Component overview Operator panel (8" touch screen) Hot water spout/steam wand support Bean hopper Barista Lever Spout for coffee module Cup platform Drip tray (permanently attached) with drip grid User manual Mytico Due...
  • Page 18 – 8" touch screen – A grinder for each coffee module (rear left-hand) – Steam wand – Hot water spout – iQFlow – First Shot – Feet, 60 mm – Main water connection 5.1.4 Options – Second grinder (rear RH) User manual Mytico Due...

  • Page 19: Overview Of Operating Modes

    Double Espresso 2 Espressos Caffè Crema To Go Steam Tea water Use the Franke logo to switch between the Scroll forwards or backwards maintenance level and product selection 5.2.2 Cash Register operating mode Cash Register is the operating mode for non-self-ser- vice utilization.

  • Page 20: Franke Digital Services (Option)

    Franke Kaffeemaschinen AG Franke Digital Services (option) Developed specially for the Franke coffee machine fleet, our digital services give you control and a clear overview of all activities and information about the coffee machines. Centrally controlled remote mainte- nance, such as software and configuration updates, means that on-site interventions are not required.

  • Page 21: Installation

    Your service technician will install your coffee machine and carry out the initial commis- sioning process. He will instruct you in the basic functions. Dimensions All dimensions are specified in mm. Front/side view User manual Mytico Due...
  • Page 22 If the clearances around and above the machine are too small, heat may accumulate in the machine and lead to faults. a) Maintain the prescribed installation dimensions and clearances. b) Take care to ensure that the clearance spaces are not blocked. 6.2.1 Feet Mytico II is delivered with feet. User manual Mytico Due...

  • Page 23: Requirements Of The Water Supply

    < 0.3 mg/l – Color: Clear – Taste: Fresh and pure taste – Aroma: No perceptible aroma – No rust particles in the water 6.3.3 Water outlet – Drain hose: D = 25 mm, L = 2000 mm User manual Mytico Due...

  • Page 24: Connecting The Wastewater

    3. Pour water into the drip tray and check the drain. 1. Insert the wastewater hose into the siphon (hygiene barrier) so that there is a free flow path [1] of at least 50 mm. The siphon still has to be ventilated. User manual Mytico Due...

  • Page 25: Filling And Emptying

    To do this, use a dry cloth or a cloth moistened only with water. c) Do not use any cleaners, as these alter the taste of the coffee. 1. Lift off the bean hopper lid. 2. Fill coffee beans. User manual Mytico Due...

  • Page 26: Setting The Grind Coarseness

    1. Lift the bean hopper lid. ð The bean hopper is now unlocked. 2. Turn the unlocking handle approx. 90° clock- 3. Remove the bean hopper by lifting it up- wise as far as it will go. wards. User manual Mytico Due...
  • Page 27 If necessary, the grind coarse- ness can be changed. - Turn counterclockwise for a finer grind + Turn clockwise for a coarser grind 8. Fit the bean hopper lid. 6. Attach the bean hopper User manual Mytico Due...

  • Page 28: Emptying The Bean Hopper

    7. Fit the bean hopper lid. Emptying the grounds container NOTICE Formation of mold Coffee residue can lead to the formation of mold. a) Empty and clean the grounds container at least once a day. User manual Mytico Due...
  • Page 29 Franke Kaffeemaschinen AG Filling and emptying | 7 1. Open the door of the coffee machine. 3. Empty, clean, and dry the grounds container. 2. Remove the grounds container. 4. Insert the grounds container and close the door. User manual Mytico Due...

  • Page 30: Preparing Beverages

    1. Setting the cup platform to the desired 3. Select product options. height Caffè Crema To Go Ristretto Tea water Espresso Double Espresso 4. Select a product. ð The preparation begins. 2. Place an appropriate drinking vessel under the dispensing spout. User manual Mytico Due...

  • Page 31: Preparing Hot Water

    1. Place an appropriate drinking vessel under 2. Select Tea water the hot water spout. ð Hot water is dispensed until the cycle is complete. With the appropriate configuration, the beverage can also be prepared by actuating the respective Barista Levers. User manual Mytico Due...

  • Page 32: Steam Output

    3. Press the cancel button to stop the steam output. ð The steam output stops. ð The beverage overview screen appears. Espresso Double Espresso 2 Espressos Caffè Crema To Go Steam Tea water 2. Select steam output User manual Mytico Due...

  • Page 33: Steam Dispenser (Autosteam/Autosteam Pro)

    ð The wand will start producing steam. 2. Hold a suitable container under the steam ð The steam will automatically stop when wand. your beverage has reached the specified temperature. ð The beverage overview screen appears. User manual Mytico Due...

  • Page 34: Preparing Beverages With Barista Lever

    ü During commissioning, the assigned bever- ages can be adjusted according to customer requirements. 1. Press the Barista Lever slightly down or up to prepare the beverage assigned according to the position of the Barista Lever. User manual Mytico Due...

  • Page 35: Cleaning

    Starting the cleaning process When the cleaning cycle is complete, the machine either switches back to the maintenance level or the energy saving mode. Your service technician can set the desired option for you. User manual Mytico Due...
  • Page 36 2 Espressos Cleaning and maintenance Caffè Crema To Go Steam Tea water 4. Select Cleaning and maintenance 1. Tap the Franke logo. 10:54 2020-03-02 Cleaning and maintenance Error/event log Clean the system Clean system and FSU Rinse the coffee machine...

  • Page 37: Cleaning The Aerator

    Moisture within the bean hopper may lead to the growth of mildew. a) Do not bring the bean hopper into direct contact with water. b) Use only a damp cloth for cleaning. c) Ensure that the bean hopper is completely dry before attaching it. User manual Mytico Due...
  • Page 38 7. Turn the unlocking handle approx. 90° coun- wise as far as it will go. terclockwise as far as it will go. 3. Remove the bean hopper by lifting it up- 8. Fit the bean hopper lid. wards. User manual Mytico Due...

  • Page 39: Rinsing The Coffee Machine

    Double Espresso 2 Espressos Counter(s) Cleaning and maintenance Caffè Crema To Go Steam Tea water 1. Tap the Franke logo. 4. Select Cleaning and maintenance Cleaning and maintenance Error/event log Clean the coffee machine Rinse the coffee machine Wipe protection  41]...
  • Page 40 Espresso Double Espresso 2 Espressos Counter(s) Cleaning and maintenance Caffè Crema To Go Steam Tea water 1. Tap the Franke logo. 4. Select Cleaning and maintenance Cleaning and maintenance Error/event log Cleaning the coffee machine Rinsing the coffee machine Filter water quantity Wipe protection  41]...

  • Page 41: Configuration

    Calling up the maintenance level Espresso Double Espresso 2 Espressos Caffè Crema To Go Steam Tea water 1. Tap the Franke logo.  41] PIN codes [ 2. Enter the PIN. 3. Press 10.2 PIN codes Default PIN codes are assigned at the factory:...

  • Page 42: Input Methods

    My settings Individualization and data transfer Counter(s) Cleaning and maintenance 10.5.1 Menu 0 Commissioning Menu item 0.10 System information Here you will find information regarding the hardware and software versions of the machine and the con- figuration. User manual Mytico Due...
  • Page 43 : All pre-selected products are dispensed without additional button input – No – : Each product must be triggered with the start button – Default: Pause between products 1–10 seconds – Appears if automatic mode is activated – Increment: User manual Mytico Due...
  • Page 44 – Selection buttons on left-hand side: Select bev- erage size – Selection buttons on right-hand side: Select ad- ditional settings PLU No. PLU No. – Store PLU number for price calculation (if PLU numbers are used) – Default: 0 User manual Mytico Due...
  • Page 45 My settings 1 Set machine 1.7 Temperatures For these settings, consider the location, the ambient temperature, and the capacity utilization of the ma- chine. Menu item 1.17 Resources Is only supported in filter model (Individual Operating Mode). User manual Mytico Due...
  • Page 46 The percentage specifications are always based on the preset value. For tips on setting the parameters, see the chapter Help with problems concerning product quality  60] All values configured in menu 2 are saved in the configuration and can be re-imported. User manual Mytico Due...
  • Page 47 Franke Kaffeemaschinen AG Configuration | 10 Test General Coffee Brewing quantity Water quantity Grind quantity Grinder 1 Grinder 2 Save Back Select variant Select area Save settings Select product Confirm variant Prepare a test product Adjust parameters User manual Mytico Due...
  • Page 48 Set the month Year 0–63 Set the year Hour 0–23/0–11 Set the hour Minute 0–59 Set the minute Time zone Time zone selection list – Select the time zone from the list – Default: UTC+0100 (Europe) Zurich User manual Mytico Due...
  • Page 49 Switch timer on or off – No Hour 0–23/0–11 Select switch-off time (hour) Minute 0–59 Select switch-off time (minute) Monday, Tuesday, – Yes Activate or deactivate the timer for each day Wednesday, Thursday, – No Friday, Saturday, Sunday User manual Mytico Due...
  • Page 50 – : User profile is not active Open door to log on – Yes – : Registration only works when the door is open – No – : Registration works even when the door is closed User manual Mytico Due...
  • Page 51 – : User profile is not active Open door to log on – Yes – : Registration only works when the door is open – No – : Registration works even when the door is closed User manual Mytico Due...
  • Page 52 PIN code that authorizes you to switch the machine on and off. Parameter Value range Remarks Change PIN Enter new PIN Default PIN: 9999 PIN set – Yes – : PIN is active – No – : PIN is not active User manual Mytico Due...
  • Page 53 Franke Kaffeemaschinen AG Configuration | 10 Parameter Value range Remarks Activate user profile – Yes – : User profile is active – No – : User profile is not active User manual Mytico Due...

  • Page 54: Individualization And Data Transfer

    Overview This menu provides you with the following options: – Use existing Franke media for screen savers or as advertising media – Upload and view your own media objects on the machine – Use your own media for screen savers or as advertising media –...

  • Page 55: Configure Application

    ð The coffee machine adopts the new set- tings. 11.5 Configure application Changes made will only take effect after the Save button is tapped. 11.5.1 Language settings Parameter Value range Remarks Language – All available lan- guages User manual Mytico Due...
  • Page 56 Display brightness 15-100 % Audible signal for beverage – Yes preparation – No Audible signal for error mes- – Yes sages – No 11.5.3 Display [Operating mode] Depending on the operating mode, different display parameters are available. User manual Mytico Due...

  • Page 57: Loading/Backing Up Data

    – Display of file name 11.6.2 Load data Desired action Menu item Information/instruction Import configuration and 3.2 Load backup – Load backed up data (configuration, Franke me- media dia, your own media) – Eject USB stick automatically User manual Mytico Due...

  • Page 58: Set Default Values

    Provisioning Deployment Service menu dashboard. Individualization and data transfer 1. Tap the Franke logo. 2. Enter the PIN. Cleaning and maintenance 3. Press Individualization and data ð In addition to the transfer menu, the number of available up- 4.

  • Page 59: Troubleshooting

    – Method 2: Disconnect the coffee ma- chine from the power grid. Wait 1 minute before reconnecting the cof- fee machine to the power grid. Briefly press the red button on the right- hand side of the operator panel to switch it on User manual Mytico Due...

  • Page 60: Tips For Good Coffee Beverages

    Grind too fine Select a coarser grind Set the grind coarseness Coffee quantity too low Increase coffee quantity Setting drinks Roast too dark Use lighter coffee roast Coffee tastes sour Temperature too low Increase coffee temperature Setting drinks User manual Mytico Due...
  • Page 61 Franke Kaffeemaschinen AG Troubleshooting | 12 Problem Possible causes Possible remedy Roast too light Use darker coffee roast Grind too coarse Select a finer grind Set the grind coarse- ness User manual Mytico Due...

  • Page 62: Decommissioning

    If you plan to start using your machine again at a later date, it is essential that service measures are imple- mented. The coffee machine must be maintained, installed, and cleaned before preparing any beverages. a) Contact the Franke Service team for information regarding proper decommissioning and storage. b) Have your coffee machine drained by your service technician.

  • Page 63: Recommissioning After Prolonged Periods Of Storage Or Non-Use

    Parts may no longer function as they should if they have been stored or unused for periods in excess of 6 months. a) Contact your service technician for information regarding repairing and recommissioning your ma- chine. User manual Mytico Due...

  • Page 64: Disposal Of Parts

    The appliance complies with European Directive 2012/19/EU regarding Waste Electrical and Electronic Equipment (WEEE) and must not be disposed of with household waste. Dispose of electronic parts separately. Dispose of plastic parts in accordance with their marking. Two people are required for transporting the coffee machine. User manual Mytico Due...

  • Page 65: Technical Data

    (cups per hour) (cups per hour) Espresso Coffee/Café crème Hot water (200 ml) 15.2 Electrical connection data Voltage Main power connec- Power rating (max.) Fuse Frequency tion 200–220 V 2LPE 6600-7900 W 30 A 60 Hz 380–415 V 3LNPE 6600-7900 W 16 A 50-60 Hz User manual Mytico Due...

  • Page 66: Index

    Electronic parts Wipe protection  39 Spout  30 Disposal  64 Start button  9 Error message Symbols  9 Color code  11 Depiction  11 Tips  9 Transport  64 Grind coarseness  26 Troubleshooting  59 Grinder adjustment wrench  13 Type code  15 User manual Mytico Due...
  • Page 67 Franke Kaffeemaschinen AG Index User manual  12 Wastewater  24 Wastewater tank (external)  65 Water quality  23 Wipe protection  39 User manual Mytico Due...
  • Page 68 St Albans, Tel.: +1 615 462 4265 www.franke.com Hertfordshire, AL2 2DQ Fax: +1 615 462 4400 England www.franke.com Franke Coffee Systems GmbH Tel.: +44 1923 635700 Franke Strasse 1 Fax: +44 1923 635701 97947 Grünsfeld www.franke.com Deutschland Tel.: +49 9346 9278 0 coffee.franke.com...

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Fcs4080

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