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USER'S OPERATION MANUAL
Before operating this unit, please read this manual
thoroughly, and retain for future reference.
HWFS1214P
HWFS1214PB
English
1

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Summary of Contents for Hisense 9 Series

  • Page 1 USER’S OPERATION MANUAL Before operating this unit, please read this manual thoroughly, and retain for future reference. HWFS1214P HWFS1214PB English...
  • Page 2 This washing machine is intended solely for household use. Please do not use it for any laundry labelled as not suitable for machine washing. The following symbols used in the manual have the following meanings: Information, advice, tip, or recommendation Warning - general danger Warning - danger of electric shock Warning - danger of hot surface...
  • Page 3: Table Of Contents

    CONTENTS SAFETY PRECAUTIONS INTRODUCTION WASHING MACHINE DESCRIPTION Specifications INSTALLATION AND CONNECTION PREPARING BEFORE Removing the transport screws/rods FIRST USE Moving and transport after installation Location Adjusting feet Installation clearances Connecting to water supply Aquastop Connecting and securing drain hose Connecting power supply BEFORE THE FIRST USE WASHING PROCESS, STEP BY STEP (1-6) STEPS OF THE...
  • Page 4: Safety Precautions

    SAFETY PRECAUTIONS Carefully read the instructions for use before using the washing machine. Please, do not use the washing machine without reading and understanding these instructions or use first. These instructions for use of a washing machine are supplied with different types or models of washing machine. Therefore, they may include descriptions of settings or equipment that are not available in your washing machine.
  • Page 5 Follow the instructions for correct installation of the washing machine and connection to the water and power mains (see chapter »INSTALLATION AND CONNECTION«). Connection to water and power supply has to be executed by an adequately trained technician or expert. Any repair and maintenance pertaining to safety or performance should be done by trained experts.
  • Page 6 Do not connect the washing machine to an electrical outlet intended for an electric shaver or hair dryer. The power socket has to be safely earthed, and the water supply should be unimpeded. Do not install the washing machine in a room where the temperature can drop to below 5°C, as washing machine parts may be damaged in case of water freezing.
  • Page 7 Before the start of the washing cycle, press the door on the indicated spot until it locks into place. The door cannot be opened during washing machine operation. After the washing cycle, close the water tap and pull out the washing machine plug from the power socket.
  • Page 8 The washing machine is not intended for use by persons (including children) with physical or mental impairments, or persons with lacking experience and knowledge. These persons should be instructed about the use of the washing machine by a person responsible for their safety. The warranty does not cover consumables, minor deviations in colour, increased noise that results from appliance age and which does not affect the functionality of the appliance, and aesthetic...
  • Page 9 if they have been provided relevant instructions regarding safe use of the washing machine, and if they understand the hazards of inappropriate use. Make sure children do not play with the appliance. Children may not clean the washing machine or perform any maintenance tasks without supervision.
  • Page 10 Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water. Do not open the washing machine door by force while it is operating(high-temperature washing/drying/spinning). That the washing machine is not to be used if industrial chemicals have been used for cleaning;...
  • Page 11 WARNING: The appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by a utility. For appliances with ventilation openings in the base, a carpet must not obstruct the openings;...
  • Page 12: Washing Machine Description

    WASHING MACHINE DESCRIPTION FRONT Control unit Programme selector knob Detergent compartment Door Rating plate Pump filter cover BACK Water hose Power cord Drain hose Adjustable feet Shipping bolts/screws...
  • Page 13: Specifications

    APPROVAL NO. IPX4 IPX4 SGS-230596-EA 220-240V~ 50Hz 1750W SGS-230596-EA 220-240V~ 50Hz 1750W Hisense Australia Pty Ltd. Hisense Australia Pty Ltd. Before connecting the washing machine to the power mains, wait for at least 2 hours until it reaches room temperature.
  • Page 14: Installation And Connection

    INSTALLATION AND CONNECTION Remove all packaging (see chapter »DISPOSAL«). When removing the packaging, make sure not to damage the appliance with a sharp object. Keep the packaging material (plastic bags, other plastic parts etc.) out of reach of children. Check for any damage on the appliance. If you suspect the appliance is damaged, do not use it and immediately contact the After-sale Service.
  • Page 15: Removing The Transport Screws/Rods

    REMOVING THE TRANSPORT SCREWS/RODS Before the first use of the appliance, transport screws/rods must be removed. A blocked appliance may be damaged when it is switched on for the first time. Warranty shall be void in cases of such damage. Move aside the hoses and use a fitting spanner to...
  • Page 16: Moving And Transport After Installation

    MOVING AND TRANSPORT AFTER INSTALLATION If you wish to move the washing machine after it has been installed, the blocking screws/rods have to be re-installed to prevent vibration damage to the washing machine during transport (see chapter »INSTALLATION AND CONNECTION/Removing the transport screws/rods«). If you lost the blocking screws/rods, they can be ordered from the manufacturer.
  • Page 17: Location

    LOCATION Floor on which the washing machine is placed must have a concrete base. It should be clean and dry; otherwise, the washing machine may slide. Also, clean the bottom surface of adjustable feet. The washing machine must stand level and stable on a solid base. ADJUSTING FEET Use a spirit level and the supplied spanner.
  • Page 18: Installation Clearances

    INSTALLATION CLEARANCES The washing machine may not be in contact with a wall or adjacent furniture. For optimum washing machine operation, we recommend observing the clearances from the walls as indicated in the figure. In case of failure to observe the minimum required clearances, safe and correct washing machine operation cannot be ensured.
  • Page 19: Connecting To Water Supply

    CONNECTING TO WATER SUPPLY Attach the water inlet hose onto the water tap properly. AquaStop Regular Connection For normal washing machine operation, the pressure in the water mains should be between 0.1-1 MPa (1-10 bar; 1-10 kp/cm ; 10-100 N/cm ).
  • Page 20: Connecting And Securing Drain Hose

    Do not dip the water supply hose with the Aqua stop system in water as it contains an electric valve. The water supply hose can be connected without a non-return valve. When connecting the water supply hose, make sure to connect it in a way that allows adequate and unobstructed water supply.
  • Page 21 Drain hose can also be attached to a wall drain with a water trap, which should be properly installed to allow cleaning. The drain hose must be attached to the hooks on the back of the washing machine, as shown in the figure.
  • Page 22: Connecting Power Supply

    CONNECTING POWER SUPPLY 2 hours Before connecting the washing machine to the power mains, wait for at least 2 hours until it reaches room temperature. Connect the washing machine to a grounded power outlet which should be freely accessible after installation. The outlet should be fitted with an earth contact (in compliance with the relevant regulations).
  • Page 23: Before The First Use

    BEFORE THE FIRST USE Make sure the washing machine is disconnected from the power supply and then open the door towards you (figures 1 and 2). Clean the drum using a soft and moist cloth. You can also use the "Drum Clean" program. In such case, connect the appliance to the power supply and open the water tap.
  • Page 24: Washing Process, Step By Step

    WASHING PROCESS, STEP BY STEP (1-6) STEP 1: HEED THE LABELS ON THE LAUNDRY Normal wash; Max. Max. Max. Max. Hand wash Do not washing washing washing washing only wash Sensitive temp. 95°C temp. 60°C temp. 40°C temp. 30°C laundry Bleaching Bleaching in cool water Bleaching not allowed...
  • Page 25: Step 2: Preparing The Washing Process

    STEP 2: PREPARING THE WASHING PROCESS Sort the laundry by type of fabric, colour, soiling, allowed washing temperature, etc. (see PROGRAMME TABLE). Close the buttons and zippers, tie any ribbons, and turn the pockets inside out; remove any metal clips that could damage the laundry and appliance interior, or clog the drain.
  • Page 26 1. Open the detergent drawer. 2. Add detergent to the auto-dosing detergent dispenser (A). 3. If necessary, add softener to the auto-dosing softener dispenser (B). 4. Close the auto dosing drawer. ► AUTO DOSING STEPS • When the washing machine is used for the first time, the auto dosing function of both the detergent and softener is switched on by default.
  • Page 27 POWER ON THE WASHING MACHINE POWER ON THE WASHING MACHINE Use the power cord to connect the washing machine to power supply, and connect the washing machine to water supply. Turn the appliance on by press the button "POWER" (figures 1 and 2). CONFIGURATION BEFORE FIRST USE: Before first use, configure the preferences of Language, Country and Region, Time Zone and User agreement according to the boot navigation and user’s actual needs.
  • Page 28 2. Select the time zone 3. Confirm whether network configuration is necessary 3.1 Skip network configuration, and set system date and time Note: After skipping network configuration, you can subsequently set the network again under System Settings 3.2 If network configuration is not skipped, the network can be connected as prompted on the screen.
  • Page 29 CONTROL PANEL This machine is controlled by touch + knob. Programs can be selected by touching the screen or turning the knob. The Power and Start/Pause buttons can be operated by touch. Power Setting Options Knob Touch screen Start/Pause Icon Name Description Power button...
  • Page 30 POWER For powering on/off the washing machine. When the washing machine is in standby, or after the screen displays the program end interface, press and hold the Power key for 3s to enter the power-off state. In standby mode, or in the program end interface or Wash & Dry retry reminder interface, if no operation is performed within 10min, the washing machine will shut down automatically.
  • Page 31 LOADING THE WASHING PROCESS Open the drum door by pulling the handle towards you (figure 1). Place the laundry into the drum (after making sure the drum is empty) (figure 2). Close the door (figure 3). The door is locked when you here a click. Never try to forcefully open the door.
  • Page 32: Step 3: Choosing Washing Programme

    STEP 3: CHOOSING WASHING PROGRAMME After turning on the machine by touching the Power button, turn the knob or touch the program zone on the screen to select a proper program according to the type and degree of fouling of clothes.
  • Page 33 Programme Description of Program Shirts (Cold, 20°C, 30°C, 40°C, Suitable for washing shirts. 60°C) Jeans (Cold, 20°C, 30°C, 40°C, 1400 Suitable for washing jeans. 60°C) Suitable for washing soft and delicate fabrics Silk/Delicate and machine-washable silk. (See the care (Cold, 20°C, 30°C, 40°C) label on the clothes) Machine-washable wool products can be Wool...
  • Page 34: Step 4: Selecting Additional Settings And Functions

    STEP 4: SELECTING ADDITIONAL SETTINGS AND FUNCTIONS User may set the laundry parameters and add additional functions as per need (before pressing the Start/Pause button). Before starting a program, touch the parameters or functions to be set, and turn ON/OFF the corresponding settings.
  • Page 35 Anti crease 1. When this function is selected, the machine will enter Anti crease mode upon completion of the spin program to prevent crease of clothes caused by a long-time stay in the drum; 2. Anti crease cannot be set when Spin is set to “No Spin” or when Drum Clean is selected. 3.
  • Page 36 Intelligent Laundry Report When network is connected, touch this icon to enter the Intelligent Laundry Report interface, where information such as energy consumption and weather is displayed. Favorites Touch this icon to add the current program to your favorites. The added program will appear at the top of the program list so that it can be selected with priority during next use.
  • Page 37 Child Lock This machine is designed with the Child Lock function in order to prevent misoperation and keep children safe. Touch the Child Lock icon to enable the Child Lock function; all buttons except the Power button will be locked. Touch the Child Lock for 3s to unlock. When the program is completed, the Child Lock function will be disabled automatically.
  • Page 38 Washer-Dryer Link This function can realize intelligent interconnection between the washing machine and the dryer. Prior to use, both the washing machine and the dryer should be connected to the same WLAN as the app. 1. In the Program Select main interface, Settings interface, or System Settings interface, you can touch the Wash &...
  • Page 39 Settings: This function allows you to enter the System Settings interface, where you can set General, System Volume, Screen Brightness, WLAN, Water Hardness, Standard Dosage Amount, Drum Clean Reminder, Energy Saving, User Program, APP and Pairing, Washer-Dryer Link, and System. Name Function Description General...
  • Page 40 FUNCTION TABLE Quiet Stain Anti Extra Programs Steam Prewash Intensive Quicker Sterilization Mode Removed Crease Rinse Cotton Synthetics Daily wash Baby Care Allergy Care Drum Clean Spin Rinse+Spin Power Speed 39’ Quick 15’ Dark wash Shirts Jeans Silk/ Delicate Wool Sportswear Bedding AI Wash...
  • Page 41: Step 5: Starting A Washing Program

    STEP 5: STARTING A WASHING PROGRAM After selecting a program and its function parameters, touch the Start/Pause button to start washing. 1. Washing Process 2. Rinsing process 3. Spinning Process...
  • Page 42: Step 6: End Of Washing Program

    STEP 6: END OF WASHING PROGRAM At the end of the program, the washing machine produces a prompt tone; the screen displays the end interface, and you can long press the Power button for 3s to turn off the machine. If no operation is performed within 10min, the washing machine will shut down automatically.
  • Page 43: Interruptions And Changing Program

    INTERRUPTIONS AND CHANGING PROGRAM ADDING/REMOVING LAUNDRY DURING OPERATION The appliance door can be opened if the water level and water temperature are below a predefined threshold. The door will be unlocked automatically if all the following conditions are met: • water temperature in the drum must be suitable.
  • Page 44: Emergency Door Opening

    EMERGENCY DOOR OPENING If the machine door cannot be opened for special reasons such as power failure, please use the lock rod at the drain pump door for emergency opening. Note: 1. Do not use it when the appliance is working normally. 2.
  • Page 45: Maintenance & Cleaning

    MAINTENANCE & CLEANING Before cleaning, unplug the washing machine from the power mains. Children should not clean the washing machine or perform maintenance tasks without proper supervision! CLEANING DETERGENT COMPARTMENT Clean the detergent compartment regularly. 1. Open the detergent compartment, press the limit lever as shown in the figure, and pull out the detergent compartment;...
  • Page 46: Cleaning Water Hose, Detergent Dispenser Housing, And Rubber Door Gasket

    CLEANING WATER HOSE, DETERGENT DISPENSER HOUSING, AND RUBBER DOOR GASKET Clean the mesh filter regularly under running water. Use a brush to clean the rinsing section, especially the nozzles on the upper side of the rinsing chamber. After every wash, wipe the rubber door seal to extend its use life.
  • Page 47: Cleaning Pump Filter

    CLEANING PUMP FILTER During cleaning, some water may be spilled. It is therefore recommended to place an absorbent cloth on the floor. Make sure the water has cooled down before you release it from the appliance. Open the pump filter cap using a suitable tool (press the door cover and the cap pops open).
  • Page 48: Cleaning Exterior

    CLEANING EXTERIOR Always disconnect the washing machine from the power mains before cleaning. Clean the washing machine exterior and display unit using a soft damp cotton cloth and water. Then, use a soft dry cloth to dry the appliance. Do not use any solvents, abrasive cleaners, or cleaning agents that could damage the appliance (please observe the recommendations and warnings provided by the cleaning agent).
  • Page 49: Troubleshooting

    TROUBLESHOOTING WHAT TO DO...? The washing machine automatically controls the operation during the washing cycle. If any abnormality is identified, it will be indicated by a fault code (F:XX) on the display. The fault message will not disappear until the machine is shut down. External factors (e.g. the power grid) may cause various errors (see TROUBLESHOOTING TABLE).
  • Page 50: Error Codes And Troubleshooting

    ERROR CODES AND TROUBLESHOOTING Problem/error Description What to do? Water inflow fault Check the following: • Is the water tap open? Is the pressure too low? • Is the water hose pinched? • Is the filter on the water hose clogged? •...
  • Page 51: Recommendations And Economic Use

    RECOMMENDATIONS AND ECONOMIC USE When washing colored clothes for the first time, separate them by color and wash them separately Wash heavily soiled laundry In smaller amounts, with more powder detergent or with a pre-wash cycle. Apply stain remover on stubborn stains before the wash. Refer to STAIN REMOVAL TIPS. If you often wash laundry at low temperatures and with liquid detergents, bacteria may spawn which can cause odour in the washing machine.
  • Page 52: Stain Removal Tips

    STAIN REMOVAL TIPS Before using special-purpose stain removers, try using the natural methods that do not harm the environment to remove less stubborn stains. Prompt action will make it easier to remove stains! Damp the stain and then rinse with cold (lukewarm) water - but never with hot water! Stains Stain removal...
  • Page 53 Stains Stain removal Blood Fresh stain - rinse the garment with cool water and wash it in the washing machine. Dried stain - soak the garment in an enzyme-based stain remover. Then, wash in the washing machine. If the stain does not vanish, try to remove it with a bleach suitable for your garment.
  • Page 54: Disposal

    DISPOSAL The packaging is made of environmentally friendly materials that can be recycled, disposed of, or destroyed without hazard to the environment. To this end, packaging materials are labelled appropriately. The symbol on the product or its packaging indicates that the product should not be treated as household waste.
  • Page 55: Connecting Your Appliance To The Application Connectlife

    Connecting your appliance to the application ConnectLife 1.ConnectLife ConnectLife is a smart home platform that connects people, devices, and services. The ConnectLife application includes advanced digital services and carefree solutions that allow users to monitor and control appliances, receive notifications from a smartphone, and update software (supported features vary depending on your appliance and your region/country).
  • Page 56 2.3 Pairing Click on the "Settings" button in the top right corner of the dropdown menu to enter the "Settings" page. 1) Click on "App and Pairing" to enter the pairing page. 2) Click on "Bind A New Account" to start the pairing process for a new user. 3) Click "Next"...
  • Page 57 2349976-X08062268B...

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