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Related Manuals for Samsung NP960XFG
Summary of Contents for Samsung NP960XFG
- Page 1 REPAIR GUIDE NP960XFG English. Rev.1.0 www.samsung.com...
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Page 2: Table Of Contents
Instructional Icons Software Update Samsung Update Samsung Recovery Windows recovery feature Q&A User Test Samsung PC Diagnostics Exploded View and Parts List Exploded View Parts List Disassembly and Assembly Tools for Disassembly and Assembly 20 Adhesives and Materials for Assembly... - Page 3 Table of Contents SSD Module Remove 32 Fan Remove 34 Main PBA and Sub PBA Remove 36 Display Remove Fingerprint Sensor Remove 39 Speaker Remove Touchpad Remove 43 Speaker Assembly 45 Fingerprint Sensor Assembly 46 Touchpad Assembly 52 Display Assembly 54 Main PBA Assembly 55 Sub PBA Assembly Fan Assembly...
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Page 4: Usage Notices
Precautions for Repair Samsung is not liable for any damage or defect determined to be caused by repair by a non-authorized carrier, self repair or non-professional repair of the device. Samsung... -
Page 5: Esd (Electrostatic Discharge) Precautions
During assembly, check if there are any abnormalities before reattaching the Case • rear, and be careful not to damage the battery by hitting or denting it. If the battery is damaged, visit a Samsung Service Center. Before repairing your device, make sure its battery is fully discharged. •... -
Page 6: Software Update
Software Update Software Update Samsung Update Install and update Samsung apps and drivers on the computer. You can search for or download the BIOS, drivers, and apps over the internet. Keep the computer performing better and more stably with Samsung Update. -
Page 7: Samsung Recovery
Back up important data regularly before a problem occurs with the computer. The Samsung Recovery app may not be provided in models with less than 64 GB • of storage. If you cannot access the Samsung Recovery app, refer to Windows recovery feature. - Page 8 You can back up the factory default system or current system to an alternate internal drive or an external storage device. Select the Start button ( ) → All apps → Samsung Recovery → Back up computer. Select a drive to save the backed up data and select Start backup.
- Page 9 Software Update Backing up user data You can back up data files and folders. Turn on the computer and press the F4 key several times before the Samsung logo appears. Select Back up user data. Select the files or folders to back up and choose a storage device to save the data to and then select Start backup.
- Page 10 Connect the new drive to the computer with an external hard drive connector. Select the Start button ( ) → All apps → Samsung Recovery. Select Create a factory state disk or Create a disk copy.
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Page 11: Windows Recovery Feature
Select the Start button ( ) → Settings → System → Recovery. Select Reset PC. Select Keep my files or Remove everything. After the system is recovered, select the Start button ( ) → All apps → Samsung Update to install the required Samsung apps. Q&A When experiencing problems with the computer, try these solutions. - Page 12 When recording protect mode is activated, the camera and microphone will not work. Select the Start button ( ) → All apps → Samsung Settings → Security and privacy and select the Block camera and mic switch to set it Off.
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Page 13: User Test
This app provides the diagnostic features to help you to quickly test the hardware components of Samsung PCs and easily check hardware issues. Your PC must run the default OS which is provided by Samsung PC. • Images and features may differ depending on the model and the app version. - Page 14 User Test Follow the on-screen instructions to proceed with the test. Some parts of test run automatically but some parts require your interaction. • The test screen and its method may vary depending on the diagnostic items. • There may be a problem with the system if you force stop the test while the test •...
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Page 15: Exploded View And Parts List
Exploded View and Parts List Exploded View and Parts List Exploded View... -
Page 16: Parts List
Exploded View and Parts List Parts List Number Name B0001 CASE REAR B0009 RUBBER FOOT UP B0010 RUBBER FOOT DOWN B2009 BRACKET POWER KEY I0005 I0009 BATTERY K9000 Display M0008 Sub PBA M3000 FAN-L M3004 FAN-R M3005 HEAT SINK M4004 Main to Sub Cable T0001 Case Front... - Page 17 Exploded View and Parts List Number Name W4033 SCREW-MACHINE W4034 SCREW-MACHINE W4036 SCREW-MACHINE...
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Page 18: Disassembly And Assembly
Disassembly and Assembly Disassembly and Assembly Tools for Disassembly and Assembly When repairing computers, you absolutely must wear protective equipment for your safety. Tool & Part Code Image Description Prevents accidents during repair Safety Goggles (protective equipment) Safety Gloves (ESD Prevents accidents during repair safe, cut-resistant) (protective equipment) - Page 19 Disassembly and Assembly Tool & Part Code Image Description Tool for disassembling the Case rear and other parts For separable handle suction Suction Cup cups, be careful not to injure yourself as the handle can be parted during use. Tool for handling connectors, cables, and other parts ESD Safe Tweezers Because it is possible to...
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Page 20: Adhesives And Materials For Assembly
Disassembly and Assembly Adhesives and Materials for Assembly The fasteners composition may vary depending on the repair parts, country, region, or carrier. Item Quantity Image Description Touchpad Film Jig for assembling the touchpad and Case front (total 3 ea) BA81-19474A Fixing tape for assembling the Touchpad... -
Page 21: Case Rear Remove
Disassembly and Assembly Case Rear Remove Be sure to remove the Case rear while the computer is secured on a flat surface. • It is possible to damage parts or components when using sharp metal tools. • Using the opening tool, remove the 4 rubber feet on the Case rear. If you are going to use tweezers, use tweezers made out of plastic or rubber because it is possible to damage parts or components when using tweezers that are sharp. - Page 22 Disassembly and Assembly After attaching the suction cup on location number 2 of the Case rear, lift the suction cup upwards while separating the Case rear with the opening tool. For separable handle suction cups, be careful not to injure yourself as the handle can be parted during use.
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Page 23: Battery Remove
Disassembly and Assembly Battery Remove Using the tweezers, remove the battery connector. Be careful not to damage the near components. • Be careful not to damage the battery connector when separating it with a sharp • tool. - Page 24 Disassembly and Assembly Using a cross-head screwdriver, remove the 5 screws on the battery and lift up the battery, and then remove it. Be careful not to damage the battery. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
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Page 25: Main To Sub Cable Remove
Disassembly and Assembly Main to Sub Cable Remove Using the tweezers, remove Main to Sub Power cable. Be careful not to damage the connector and near components when removing the connector. - Page 26 Disassembly and Assembly Open the lever of each connector and remove the Main to Sub cable using the tweezer. Be careful not to break the connector when removing it. After you finish disassembling, refer to Main to Sub Cable Assembly for how to reassemble.
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Page 27: Wi-Fi Connector And Cable Remove
Disassembly and Assembly Wi-Fi Connector and Cable Remove Using the tweezers, hold the Wi-Fi cable connector head, pull over to 90°, and then remove the two Wi-Fi cables. (Main/Aux) Be careful not to break the connector when removing it. • With the tweezers, hold the metal part of the antenna, not the cable, and lift it •... - Page 28 Disassembly and Assembly Disconnect the fingerprint button, speaker and left fan connector. Be careful not to damage the near components. • Do not lift the front part (in the direction of the connector) for disconnecting • the speaker connector.
- Page 29 Disassembly and Assembly Using the opening tool, open the lever of each connector and then remove all cables and FPCs connected to main PBA and sub PBA using the tweezers. Be careful not to break the levers when opening up. •...
- Page 30 Disassembly and Assembly Using the tweezers, lift up the clip of the display connector cable. Hold the clip and pull the display cable connector. Be careful not to damage the near components. After you finish disassembling, refer to Wi-Fi Connector and Cable Assembly how to reassemble.
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Page 31: Ssd Module Remove
Disassembly and Assembly SSD Module Remove Using a cross-head screwdriver, remove the screw located on the SSD, and then remove the SSD module. The SSD screw is shorter than other screws. Keep it separately. Remove the second SSD using the same method if there is the second SSD on •... -
Page 32: Fan Remove
Disassembly and Assembly Fan Remove Using a cross-head screwdriver, remove the 3 screws on the left side fan, lift it up, and then remove the left side fan. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly. - Page 33 Disassembly and Assembly Using a cross-head screwdriver, remove the 3 screws on the right side fan, lift it up, and then remove the right side fan. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
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Page 34: Main Pba And Sub Pba Remove
Disassembly and Assembly Main PBA and Sub PBA Remove Using a cross-head screwdriver, remove the 4 screws on the sub PBA and remove the sub PBA. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly. - Page 35 Disassembly and Assembly Using a cross-head screwdriver, remove the 7 screws on the main PBA. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly.
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Page 36: Display Remove
Disassembly and Assembly Display Remove Using a cross-head screwdriver, remove the 2 screws on the right/left hinges. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly. -
Page 37: Fingerprint Sensor Remove
Disassembly and Assembly Fingerprint Sensor Remove Using a cross-head screwdriver, remove the 4 screws on the fingerprint sensor bracket. Be careful not to damage the near components. Check the number of screws that have been removed, and store them carefully to make sure that no unassembled screws are left inside the computer during assembly. - Page 38 Disassembly and Assembly Using the tweezers, remove the fingerprint sensor module from the Case front. After you finish disassembling, refer to Fingerprint Sensor Assembly for how to reassemble.
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Page 39: Speaker Remove
Disassembly and Assembly Speaker Remove Lift up the left and right speaker woofers and remove them. Left Right... - Page 40 Disassembly and Assembly Using the tweezers, lift up the left and right speaker tweeters and remove them. The tweeter is assembled with the double sided adhesive tape. Be careful not to damage the part and double-sided adhesive tape. Double-sided adhesive tapes Left Right...
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Page 41: Touchpad Remove
Disassembly and Assembly Touchpad Remove Using the tweezers, remove the yellow tape. Set aside the yellow tape for later use during the assembly process. Using the tweezers, open the touchpad connector lever and disconnect the touchpad FFC cable from the connector. - Page 42 Disassembly and Assembly Using the tweezers, grasp 2 tape heads and pull them out to remove them. When removing the tape with tweezers, apply a steady force to prevent it from breaking in the middle. Remove the touchpad module by pushing the opposite side of the touchpad module by hand.
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Page 43: Speaker Assembly
Disassembly and Assembly Speaker Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Remove the blue release tape on each speaker tweeter. You can skip this step if you use the same previous speaker tweeter. - Page 44 Disassembly and Assembly Place the left speaker woofer to the right location and confirm 3 rubbers are located in the hooks. Check if the white rubber is located in the correct area. Rubber Rubber Place the right speaker woofer to the right location and confirm 3 rubbers are located in the hooks.
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Page 45: Fingerprint Sensor Assembly
Disassembly and Assembly Fingerprint Sensor Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Align the fingerprint sensor module on the Case front. Place the fingerprint sensor bracket over the fingerprint sensor module. -
Page 46: Touchpad Assembly
Disassembly and Assembly Touchpad Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Film jig is required to assemble the touchpad. Prepare the touchpad film jig including 3 films. - Page 47 Disassembly and Assembly Prepare the touchpad adhesive tape. Remove the deformable paper of the touchpad adhesive tape and attach it on the touchpad. Attach the touchpad adhesive tape to the touchpad following this picture with the guide line. Skip this step if you replace the touchpad part and the tape is attached to the touchpad you ordered.
- Page 48 Disassembly and Assembly Attach the tape to the each touchpad film jig not to move. Attach the suction cup to the touchpad. Remove deformable paper. (colored film)
- Page 49 Disassembly and Assembly Assemble the bracket on the bottom of the touchpad to the two hooks on the Case front. Attach the touchpad in alignment with the gaps in the up, down, left, and right • directions. Check the lower hooks of touchpad are assembled well to the Case front. If they •...
- Page 50 Disassembly and Assembly Open the touchpad connector lever, insert the touchpad cable to the connector, and then close the lever. Attach the yellow kapton tape to the touchpad connector.
- Page 51 Disassembly and Assembly Remove the touchpad film jig and tape. (3 ea) Check the gaps (0.1-0.3 mm) in the up, down, left, and right directions. Press the touchpad and make sure the touchpad is attached well.
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Page 52: Display Assembly
Disassembly and Assembly Display Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Prepare the display part and open the hinge to maximum angle. Place the display part to the Case front as shown in the picture below and then insert the both hinges into the guide pole of the Case front. - Page 53 Disassembly and Assembly Close the display completely.
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Page 54: Main Pba Assembly
Disassembly and Assembly Main PBA Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Place the main PBA to the Case front in accordance with the guide pole of the Case front. -
Page 55: Sub Pba Assembly
Disassembly and Assembly Sub PBA Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Place the sub PBA to the Case front in accordance with the guide pole of the Case front. - Page 56 Disassembly and Assembly Using a cross-head screwdriver, fasten the 4 screws on the sub PBA.
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Page 57: Fan Assembly
Disassembly and Assembly Fan Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Place the fan modules on both the right and left sides to the Case front and fasten the 6 screws on the both fans with a cross-head screwdriver. -
Page 58: Ssd Module Assembly
Disassembly and Assembly SSD Module Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Insert the SSD module into the SSD connector and fasten the screw on the SSD with a cross-head screwdriver. -
Page 59: Wi-Fi Connector And Cable Assembly
Disassembly and Assembly Wi-Fi Connector and Cable Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Assemble the antenna connector cable (Main/Aux) to each connector. There is 1 routing path for each cable. - Page 60 Disassembly and Assembly Connect the fingerprint button, speaker and left fan connector.
- Page 61 Disassembly and Assembly Open the lever of each connector, insert each cable into its connector, and then close the lever. Make sure the connector lever and connector guidelines are arranged • horizontally so that each cable is properly positioned. The guide line of each cable should be located to the edge of its connector lever •...
- Page 62 Disassembly and Assembly Hold the display cable and push it to the display connector. Close the clip of display cable head. Make sure the clip is assembled to the main PBA.
- Page 63 Disassembly and Assembly When you assemble the 4 speaker cables, press them down to 90°. Connect each speaker connector according to the picture below, taking note of the distinct cable colors.
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Page 64: Main To Sub Cable Assembly
Disassembly and Assembly Main to Sub Cable Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Open the connector lever of the main PBA and sub PBA and assemble the Main to Sub cable. - Page 65 Disassembly and Assembly Connect the Main to Sub power cable using the tweezers. Press the end of each connector on the main PBA and sub PBA.
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Page 66: Battery Assembly
Disassembly and Assembly Battery Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Place the battery on the Case front and fasten the 5 screws on the battery with a cross-head screwdriver. -
Page 67: Case Rear Assembly
Disassembly and Assembly Case Rear Assembly Leaving screws inside the computer may damage internal components, such as the battery. When assembling, be extra careful not to leave any unassembled screws inside the computer. Align the Case rear with the Case front and press along the edges to assemble it. Using a cross-head screwdriver, fasten the 4 screws on the Case rear. - Page 68 Disassembly and Assembly Align the 4 rubber feet with the Case rear holes and press them to assemble them. Be sure to distinguish the types of rubber feet while assembling.
- Page 69 This guide is a property of Samsung Electronics Co., Ltd. Any unauthorized use of guide can be punished under applicable international and/or domestic law. © Samsung Electronics Co., Ltd.