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HWM Multilog LX GPRS User Manual

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Multilog LX GPRS
Basic User Manual for a DataGate™
installation with HWMOnline™
Version A
Warning: This manual contains important safety and operating information.
Please read, understand and follow the instructions in the manual.
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  • Page 1 Multilog LX GPRS Basic User Manual for a DataGate™ installation with HWMOnline™ Version A Warning: This manual contains important safety and operating information. Please read, understand and follow the instructions in the manual.

  • Page 2: Table Of Contents

    Installation Process Decision Tree Locating in plastic lidded chambers Adding an External Battery Pack Final site commissioning checks Installation checklist USING HWM DATAGATE™ USING HWMONLINE™ Viewing your data Viewing information about your logger fleet Technical Specifications APPENDIX – ADDITIONAL INFORMATION Pulsers Meters &...

  • Page 3: Introduction

    Introduction Thank you for choosing an HWM data logger(s), we trust it will provide you with many years of service. The individual configuration of your logger(s) may differ slightly from the detailed descriptions that follow, but any additional setup information that you need, can easily be obtained from our customer support team.

  • Page 4: Installing The Software

    (If your PC does not have a CD drive, then either copy the files from the CD-ROM onto a memory stick, or download and run the Radwin installation file from the HWM website at www.hwm-water.com) 2. When prompted:- Click <<Run Installer>>...
  • Page 5 4. When prompted by the InstallShield Wizard to install: Click <<Next>> 5. Read and agree the terms of the Licence agreement to continue: Click the <<I accept…>> radio button, then Click <<Next>> 6. Choose the Destination folder you wish to install to by clicking <<Change>>...
  • Page 6 7. The installation process now has all the information it needs to proceed so click <<Install>> to continue Wait while the installation completes…  and the I/R Driver installs… 8. Finally click <<Finish>> to close the InstallShield Wizard. 9. Then click <<Exit>> to close the Installer.

  • Page 7: First Time Run Of Radwin

    First time run of Radwin Once you have installed Radwin you need to make some initial setup choices and configurations. Creating your first Database 1. From start menu, click <<All programs>> and find the program group “Radlog for Windows” 2. Click <<Radlog for Windows>> to expand the group and then click <<Radcom View>>...
  • Page 8  A note about Logger Identity Selection Method:- A logger is identified with a single 7 digit reference ID. If you select Single Identity from the menu then you can use the full 7 digits how you like. E.g. account no, customer number, etc. However, when installing a larger fleet of loggers, Radwin allows you to group individual logger Locations into larger Zones.
  • Page 9 5. Now click <<OK>> to create the database. If you chose Zones and Locations in step 4, chose your format for the ID number. The default is the UK postcode format, e.g. AB12 Then click <<OK>> to continue.  Note: The Database format CANNOT be changed from this point. If you need to change it later you will need to delete the \DATA folder and start again.

  • Page 10: Setting Up The Communications Cable

    Setting up the communications cable Note: The following instructions assume the use of the USB IR Reader connected to a PC USB port or a Serial IR Reader connected to a PC serial port. 1. Connect the USB plug to a spare USB port on your computer or the Serial plug to a spare Serial port on your computer.
  • Page 11 5. The Manual Call menu now appears, from the Direct Cable Port dropdown list pick the COM port that you will be using.  A note about COM port choice: In the example above of a Laptop, you can see 3 COM ports listed, the numbers and descriptions vary from PC to PC but to summarise the types:- •...
  • Page 12 6. There is no need to configure any other ports at this stage. Click <<OK>> to save the configuration. 7. Congratulations, you are now ready to begin configuring your new data logger.

  • Page 13: Programming Your First Logger

    Programming your first logger With the logger connected to the computer as in the previous section, you now need to run the configuration wizard to set your logger ready to send in data. Using the Configure Logger wizard 1. If you have not already done so, run the “Radcom View” program. 2.
  • Page 14 5. You are now ready to download the current settings from the logger, so click <<Next>> to continue. 6. Radwin will now retrieve the current settings from the logger, 7. You now are able to give your logger a unique identity Enter the details in the four fields according to your chosen Zone and Location plan as...
  • Page 15 1 pressure and 2 x unidirectional flow. For more specific details on other variants or if you experience problems, please contact HWM support. 11. The Channel 01 configuration menu appears as below:- To turn ON the Pressure channel, tick the “Enabled”...
  • Page 16 12. The Channel 02 configuration menu appears as below:- Again, tick the “Enabled” box to switch the channel ON. Choose how the logger will measure pulses from the dropdowns, “Count” counts each pulse received by the logger, “Event” converts the time between pulses for slow flow rates.
  • Page 17 14. For Channel 03, leave the “Enabled” box un-ticked to leave the channel switched OFF. Click <<Next>>  Note: If you leave an unused channel Enabled (ON) you will simply see flatline data on the viewing platform. 15. Next you need to specify the Sample Rate that you require. most cases default...
  • Page 18 16. You now need to choose how the logger is to record data. If you wish to Start recording from a specific time, enter the “Start Time” here. If you wish to Stop recording at a specific time, tick the “Enable Stop”...

  • Page 19: Configuring The Data Transfer Settings

    Configuring the Data Transfer Settings In the following steps, it is assumed that the logger being installed is a standard DataGate™ (HWM data warehouse) installation. If you have a bespoke data warehouse, the communications address may be different. Please obtain these settings from your HWM account manager.

  • Page 20: Call Time Modes

    19. The GPRS Call Times allow you to choose how often the logger will attempt to contact the data warehouse. There are 4 different modes available for data call timing. Choose the desired “Call Times” mode from the dropdown menu, and then double click on the call time that you wish to adjust.
  • Page 21 iii. “Dual Alarm” mode allows you to set a different call in rate whilst a logger is in an alarm condition. Choose the normal frequency and then specify the frequency during the alarm condition. Then click <<OK>> to store. In this example the logger will call in every 5 minutes if an alarm is configured in the logger.

  • Page 22: Configuring The Data Transfer Settings

    Configuring the Data Transfer Settings It is important that the GPRS settings for the chosen network are configured correctly, otherwise the logger will not be able to connect to DataGate™. If you have specified your logger with SIM and data package, then these settings will have been programmed at the factory, therefore you can simply click <<Next>>...
  • Page 23 22. Radwin now has all the information it needs to program your logger. It is a good idea to check down configuration summary at this point as this is your last chance to correct errors before programming. Click <<Previous>> to return through menus to make any...

  • Page 24: Data Communications Confirmation - Gprs Test

    Data Communications Confirmation – GPRS Test It is important to confirm that your logger is communicating with the data warehouse before you leave site (or to be confident, your office), so you should undertake a GPRS test before you leave the logger in the field. 1.

  • Page 25: Troubleshooting A Gprs Test Failure

    If you continue to experience problems with communication, you may need to check the network coverage in your location. Radwin with an HWM logger allows you to conduct a site survey so you can be sure you chose the right...

  • Page 26: Performing A Network Test

    <<Advanced Upload/Download Utilities…>> 2. Now click the Signal tab Select your logger Type from the dropdown menu (Multilog LX GPRS) Next click the <<Network Test>> button Finally click <<OK>> to start the network scan. 3. The logger will now start a network test The test can take about 3 minutes to complete, so please be patient.

  • Page 27: Installing Your Logger At Site

    Installing your logger at site Having performed all the steps in the previous sections, you should now be confident that your logger is configured for your purposes and is communicating correctly in a controlled environment. The next step is to physically install you logger on site.
  • Page 28 Plastic Atplas Oval Lid Atplas round lid (Square or round frame)
  • Page 29 Talbot – Round Lid Talbot – Flip Lid Wall Mounted (e.g. in utility cabinets) Installation bracket available from HWM. Cable tie passed through one of the holes in the logger top plate.

  • Page 30: Connecting The Sensors - Pressure

    Connecting the sensors - Pressure For internal pressure transducer, simply connect the pressure tapping on the pipe to the pressure sensor on the logger. There is no calibration required and the logger is ready to start recording. Pressure point on pipe Pressure input on logger IMPORTANT: Ensure that the connecting hose is adequately insulated to prevent freezing.

  • Page 31: Calibrating An External Pressure Transducer To The Logger

    Calibrating an external pressure transducer to the logger Each pressure transducer carries calibration on its cable that you need to program into the data logger. This effectively ‘pairs’ the transducer to the logger to provide accurate sensor data. Failure to do this next step will result in erroneous data being recorded.
  • Page 32 5. The Calibration settings you entered will now be programmed into the logger… 6. You will receive a warning that you now need to Re-Zero the logger. As part of the pairing process you also need to set the atmospheric zero point, so click <<OK>>...

  • Page 33: Connecting The Sensors - Flow

    Connecting the sensors - Flow If you are using a pulse unit (or connecting cable) provided by HWM, then simply connect it to the FLOW socket on the data logger. If you are making a connection to an existing pulse unit and need to splice bare tails together, then it is important that a waterproof connector housing is used, such as the “Tuff-Splice”...

  • Page 34: Taking An Instantaneous Reading From The Logger

    Taking an Instantaneous reading from the logger You are now ready to confirm that the logger is measuring real data from the sensors by taking an Instantaneous Value. 1. From the Radcom View menu bar, select Download Options and then <<Advanced Upload/Download Utilities…>>...

  • Page 35: Aerial Installation Considerations

    Aerial installation considerations The method of installation should be carefully selected depending on whether the logger has an internal or external aerial (external aerial types cannot be used without an aerial fitted) Signal strength within the cellular network can vary dramatically even within the same cell;...

  • Page 36: Installation Process Decision Tree

    Installation Process Decision Tree Identify Chamber type Atplas/Small Side/Hydrant Large (Deep) Chamber Chamber Chamber Choose the appropriate antenna and position it within the chamber Ensure antenna terminal is tightened to 2Nm and wrapped in self amalgamating tape to seal T-Bar T-Bar on logger Carant on bracket Fix to Logger top or...
  • Page 37 Cellular Network Signal Strength (as measured by Radwin Network Test) Insufficient, the device may be able to register with network but will not be able to send or receive data. 7-14 Marginal, depending upon the ambient conditions data transmission may be possible, important to select the correct antenna and install it in the most suitable location.
  • Page 38 T-Bar – This antenna is ideal for installing on top of the device especially in locations with restricted space. T-Bar Installations Considerations • If burying the antenna, ensure it is not deep • Adhere the antenna to external structures using marine quality adhesive (such as the brand ‘Goop’).
  • Page 39 I-Bar – The physical construction of this antenna makes it ideal for attaching to structures external to subsurface chambers.
  • Page 40 I-Bar Installations Considerations • Antenna can be attached to the side wall of a small chamber or to the top side of the chamber lid. • With the use of a longer cable version (or an extension cable where absolutely necessary) and a sealing compound, this antenna can also be fitted in the ground, on marker posts, in cracks or brickwork near by to the chamber.

  • Page 41: Locating In Plastic Lidded Chambers

    Locating in plastic lidded chambers Plastic lids usually have a metal plate fitted to the lid sometimes on the back or internal to the construction of the lid. Internal aerial loggers may be more suitable for plastic lidded chambers but in some situations external aerials should be considered.
  • Page 42 Multilog LX Installation in Talbot round lid box The Talbot equivalent of the Atplas has a larger distance between the white ledges at the top of chamber meaning that when installed if there is vibration then the logger can slip off and fall to the bottom of the box. To overcome this the logger should be fitted at an angle so the logger...

  • Page 43: Adding An External Battery Pack

    Adding an External Battery Pack If you wish to make frequent data calls, then you will need to attach an external battery pack to your logger. There are 3 types available EXTBATTBOX15 EXTBATTBOX30 EXTBATTBOX60/VF The number in the battery pack refers to the call in frequency that you can have to achieve a 5 year service.

  • Page 44: Final Site Commissioning Checks

    Final site commissioning checks Having made all the configuration checks, checked all the wiring is good, verified the instantaneous values are what you need and confirmed communications with a GPRS test, there is one last check that you can make with your mobile phone to confirm everything is working as it should.
  • Page 45 4. To decipher the message returned, please refer to the table below: Message Description TTTT Original command text without # V 01.00 Firmware version in Logger. +CSQ: nn Signal strength nn (nn = 6 to 30) cccccc Message counter Bat=P.Pv Operating voltage (inc.

  • Page 46: Installation Checklist

    Installation checklist Before you leave site, review the following items to be sure that the installation is going to be a good one. □ Have you calibrated and zeroed your pressure transducer? □ Have you run an instantaneous value to confirm data quality? □...

  • Page 47: Using Hwm Datagate

    Using HWM DataGate™ DataGate™ is the HWM secure data warehouse and is the data storage system behind the HWMOnline™ viewing platform (see later in this guide). DataGate™ stores the data messages from the logger and the information required for displaying all the logger details on HWMOnline™.
  • Page 48 Most information regarding the logger will have been entered for you already by HWM, but the following steps will show you how to confirm reception of the GPRS test conducted earlier and how to adjust the Site details, such as Site ID and GPS position.
  • Page 49 9. You can now enter/edit the information about your logger:- Fields that you can safely adjust are as follows:- Mobile number – Where HWM fit the SIM card, this number is  entered by the factory. If you have installed your own SIM card, enter the number here.
  • Page 50 So you now should have a complete set of information regarding your logger and by watching the “Incoming data” you can see its data transfer history. Any further information regarding DataGate™ can be obtained from HWM support or your account manager.

  • Page 51: Using Hwmonline

    If you have HWMOnline™ as part of your package, you will use the same username and password that was provided to you by your HWM account manager. Viewing your data 1.
  • Page 52 4. The page below shows a typical result of a site query:- Details of the logger including last call in time in GMT Floating the mouse Graph of the readings over points on the recorded by the logger, graph gives precise one trace per channel.

  • Page 53: Viewing Information About Your Logger Fleet

    Viewing information about your logger fleet HWMOnline can also be used as a fleet management tool. 1. From the Home screen click the “Fleet Summary…” link. 2. The summary screen below appears:- Details regarding your loggers Options for creating a custom report 3.

  • Page 55: Technical Specifications

    RS232 by Infra-Red reading head for connection to PDA hand held programming and Serial data collection unit, laptop, or desktop PC using 9600 Baud. GPRS to FTP site using HWM DataGate or customer specific FTP. SMS Back Up* Communication SMS to HWM DataGate or customer modem.

  • Page 56: Appendix - Additional Information

    Below is a selection of pulse types and wiring configurations that may be useful. The variations are changing all the time so if your particular meter is not shown below, please contact your meter supplier for connection details. Picture Pulse Cable Alternatives HWM Cable Blue Blue Green Brown Blue...
  • Page 57 Aquamaster connections – Yellow wire is Flow Channel 2 where required. Picture Pulse Cable Alternatives HWM Cable Aquamaster Bulgin Blue Blue Green Green Yellow Yellow Blue Blue Aquamaster Souiau Green Green Yellow Yellow...

  • Page 58: Meters & Pulse Value Guide

    Meters & Pulse Value Guide There are many different varieties of meters in use. Below is a selection of water meters with their appropriate pulse calibration factors that may assist in setup. If your particular meter is not shown below, please contact your meter supplier for pulse factor details.
  • Page 59 Fitted at position:- Helix 4000 0.01 Cal = 10 Up to 100mm 0.1 Cal = 100 1 Cal = 1000 Fitted at position:- Helix 4000 0.01 Cal = 10 Above 150mm 0.1 Cal = 100 1 Cal = 1000 Helix PD10 3000 Up to 100mm...
  • Page 60 Meters used in conjunction with Cyble pulse units:- All pulse values contained in the table below are expressed in litres/pulse. Where an Emitter-S is necessary, the pulse value indicated on the register label should be used. Cyble k factor 1000 Meter type Size(s) (mm) Aquadis...
  • Page 61 HWM-Water Ltd Ty Coch House Llantarnam Park Way Cwmbran NP44 3AW United Kingdom +44 (0)1633 489479 www.HWM-water.com...

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