Do you have a question about the R1 MAX and is the answer not in the manual?
Questions and answers
Michael Lum
January 28, 2025
What is the meaning of --- code E 4 shown on battery display when the vacuum stops yet the battery charge is still over 75%. Then it can start again, then stops again after 3- 5 minutes on high.
Important Safety Instructions Warning • This product is only used for floor cleaning in the home environment, do not use it outdoors (such as open balconies), non-floor (such as sofas), commercial or industrial environments • Do not use it in a suspended environment (such as duplex floors, open balconies, furniture tops) without guardrails •...
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Warning • For use only with PRETTYCARE R1 MAX charger. Recharge only with the charger specified by the manufacturer.A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
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Important Safety Instructions Warning 1. Battery Important: batteries and products containing batteries are subject to strict transport regulations. If the product (including batteries) needs to be transported for long-term storage, travel, or any other reason, the following shipping instructions must be followed: •...
Product Introduction Cover State Starting light Recharging light WiFi connection blue light flashed slowly blue light flashed slowly Booting blue light breathing blue light breathing Laser Radar Standby blue light always on blue light always on Microphone Fault red light flashing red light flashing Recharging Light off...
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Product Introduction Dust box upper cover Reset switch HEPA filter Sponge Pre-filter Main Body Dust Box...
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Product Introduction Universal wheel Side brush Cliff sensor Utrasonic sensor Mop plate Rolling brush Drive wheel Water Tank Main Body...
Product Introduction Charging Station Dirty water tank Dust bag mounting position Station self-cleaing Clean water tank Start/Pause the robot Mop drying (Drying will start automatically, if you want to pause you can press the button) Return to charging base Station indicator light...
Installation & Start 1. Tidy cables and loose items from the ground and move any unstable, fragile, or 2. If using this robot in raised areas(e.g. balconies, stairs, etc.), always use a safe physical dangerous objects to prevent personal injury or property damage due to things becoming barrier to prevent accidental falls that could lead to personal injury.
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Installation & Start 1. Press the station board up to the slots on both sides of the station. When you hear a click, it is installed in place, and then press other positions slightly to ensure the base plate is completely attached to the ground. More than More than More than...
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Installation & Start Charging Method 1: Manually put the robot back to the base station for charging, and the robot will prompt "charging". (1) Before using, please remove the spacing pieces, Method 2: Press the button on the robot to activate the automatic recharging mode, and the robot will automatically return to the base station for charging.
Tip:If you have any problems with the process, please feel free to contact PRETTYCARE Service Support. (3)Enter the home page of APP, click "+" in the upper right corner and add device according to the APP prompt. The device will show in the home...
Instructions (2)Scheduled Cleaning Set the scheduled cleaning time on APP. The robot will automatically start cleaning at the time you set and return to the charging base after cleaning. Press and hold the button for a few seconds, the robot button light will turn on, and wait for the completion of the startup voice prompt, then you Note: can control the robot to work.
In dormant state, the indicator lights off, Note: If you cannot resolve the problem yourself, please feel free to and you can press any key to wake up the robot. contact PRETTYCARE service support. (7)Power Off No operation on robot long time, please press...
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Instructions (12)Virtual Wall Virtual walls can be used to isolate areas that you do not want to be cleaned (such as toilets with water or places where the robot may get stuck). Please tile the virtual wall along the entrance in areas where you do not want the robot to enter and clean.
Instructions Clean Mode (13)Base Station Washing Robot Base station self-cleaning Tap the self-cleaning button on the base station to activate the ① When the robot performs the cleaning task of sweeping and mopping, self-cleaning function of the base station. When the base station is in order to ensure the cleanliness of the mop, it will periodically return to self-cleaning, please use the cleaning brush to assist in cleaning the base the base station to clean the mop and replenish the water in the robot's...
Maintenance Accessories Cleaning and Maintenance Maintenance Dust Box In order to maintain the normal operation of the robot vacuum, it's Take out the dust box, open the dust box cover, and dump the garbage. recommended to clean and maintain the robot vacuum regularly. Please turn off the power of the robot vacuum during cleaning and maintenance.
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Maintenance Cleaning Main Brush Remove the roller brush cover and take out the roller brush. If there is a lot of dust in the suction port, please use a rag to clean the roller brush compartment and the roller brush. If there are hairs entangled in the (2)Claen the primary filter, HEPA, sponge by fresh water.
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Maintenance Cleaning Base Station *recommended monthly cleaning Clean the base station with a cleaning brush Cleaning Universal Wheel Clean the universal wheel with a cloth. Cleaning Anti-fall sensor Use a dry cloth to clean cliff sensors to ensure the sensitivity. Firmware Upgrade The robot firmware can be upgraded through the APP.
Product parameters Packing List Name Quantity Robot Base station Adapter Dust bag Side brush Filter Robot Charging Base Station Name Parameter Name Parameter Dimensions 350*350*97.5 Dimensions 472*400*445 Battery 5200mAh Rated power 1050W Product weight 3.9Kg Rated input 120V Wireless Wi-Fi Smart Rated output 24V/1.5A connection...
Troubleshooting Problem Reason Solution The base station was not powered Check if the indicator light of the base station is on, if not, please re-plug the plug Robots cannot be charged Poor connection of charging contacts Please use a dry cloth to wipe the charging poles of the base station and the Robot. The battery level is low.
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Troubleshooting Problem Reason Solution Side brush installation is not in place Check that the edge brush screw is locked in place The brush is abnormal Brush may be stuck by entanglement Check the brush for entanglement and clean the side brush The dust bin is full Empty the dust bin and replace with a new dust bag The main brush is jammed.
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Unable to connect to WiFi abruptly. There may be an error with your router settings. Unknown reason Contact PRETTYCARE customer service for additional support. Cleaning map lost Moving Robot to another floor, the map lost The Robot will automatically redraw the new sweep map...
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The robot has begun to miss The wall sensor or cliff sensors may be dirty. Wipe them with a soft dry cloth. certain spots. Restart the robot. Abnormal behavior Unknown Reason Contact PRETTYCARE customer service for additional support.
FCC Caution: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1 ) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
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Do you have a question about the R1 MAX and is the answer not in the manual?
Questions and answers
What is the meaning of --- code E 4 shown on battery display when the vacuum stops yet the battery charge is still over 75%. Then it can start again, then stops again after 3- 5 minutes on high.