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Summary of Contents for Motorola cricket razr

  • Page 1 User Guide...
  • Page 2 Your phone is designed to make it easy for you to access a wide variety of content. For your protection, we want you to be aware that some applications that you enable may involve the location of your phone being shared. For applications available through Cricket, we offer privacy controls that let you decide how an application may use the location of your phone and other phones on your account.
  • Page 3: Table Of Contents

    Content Hot topics Apps Check for software update Get Started Add and update apps Reset First look Phone Free up storage External display Messages Stolen phone Flex view Chrome™ Find the IMEI number eSIM Accessibility Camera Insert the SIM card Photos Create a shortcut Power on and off...
  • Page 4: Hot Topics

    Settings > Help. For FAQs and other phone support, visit www.motorola.com/support. To view the SAR and/or PD values for your phone, visit www.motorola.com/sar. This product meets the applicable national or international RF exposure guidance (SAR guideline) when used normally against your head or, when worn or carried, at a distance of 5 mm from the body.
  • Page 5 The SAR guideline includes a considerable safety margin designed to assure the safety of all persons, regardless of age and health. To view additional information, visit www.motorola.com/rfhealth. Caution: Before using your phone, please read the legal information. Swipe up from the home screen and tap Settings >...
  • Page 6: Get Started

    Get Started First look Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s features. Phone open Earpiece/Speaker Microphone Cricket Front Microphone Camera SIM Card Tray Volume Buttons Power Main Button/ Screen Fingerprint (see “Take Sensor care of your phone”)
  • Page 7 Note: Certain apps and features may not be available in all countries. Phone back Main Camera Ultra-wide/ Macro Camera External Display Flash Proximity Sensor Wireless Touchpoint Charging Area USB-C®/Charger/Digital Headset Jack Phone back: top left are cameras and below these is the flash and proximity sensor. Right is the external display. Bottom center is NFC Touchpoint and Wireless Charging Area. Wireless charging: Charge your phone using a Qi-certified wireless charger (sold separately).
  • Page 8 Power button & fingerprint sensor Choose from these options: » Power on/off: Press the Power and Volume Up buttons at the same time, then tap Power off. When your phone is off, press and hold the Power button to turn it on. »...
  • Page 9: External Display

    External display External You can do important tasks without even opening your phone using the external display. See display basics Redecorate your external display. Topic Location Notifications Read and interact with your Notifications notifications. Calls Manage calls with the external display Take calls.
  • Page 10: Insert The Sim Card

    different positions when taking photos and videos, or just viewing time and weather. Graphic showing different positions your phone can be used in. eSIM Your phone may have an eSIM (embedded SIM card) in addition to the physical SIM card. With an eSIM, you don’t have to worry about inserting it as it’s already in the phone.
  • Page 11: Power On And Off

    1 Insert the SIM tool into the SIM tray hole to pop out the tray. To avoid damage to the phone, only use the SIM included in the box or provided to you by Cricket. Tip: Refer to the diagram below for tray and hole location. 2 Insert the SIM card with the gold contacts down, then gently push the tray into the slot.
  • Page 12: Sign In

    Press the Power and Volume Up buttons at the same time, to turn it off. Volume up Volume up Power off graphic. Press and hold the Power and Volume Up buttons at the same time to turn it off. Tip: You can adjust settings, if you want to only press and hold the Power button (instead of the Power and Volume Up buttons) to turn off the phone.
  • Page 13: Choose One Or More Profiles

    Charge phone graphic. Plug in a charger to charge your phone fully. Charge your phone using a compatible Motorola charger (may be sold separately). Use of other chargers is not recommended. Insert the charging cable into the charging port (see First look port location).
  • Page 14: Copy Data From Your Old Phone

    Copy data from your old phone During phone set up, you were asked if you wanted to copy data from your old phone to your new phone. If you skipped this you can do it now: 1 Make sure both phones are fully charged and turned on. 2 On your new phone, swipe down from the home screen.
  • Page 15: Improve Battery Life

    Navigation buttons Find it: Swipe up from the home screen and tap Settings > Gestures > System navigation > 3-button navigation » Back: Tap Back to go to the previous screen. » Home: Tap Home to return to the home screen. »...
  • Page 16 » To help improve battery life, swipe up from the home screen and tap  Settings > Battery > Battery Saver, then tap the switch next to Use Battery Saver to turn it on. When on, your phone’s display changes to dark theme. Tap Set a schedule and select Based on percentage to automatically turn on Battery Saver when the battery reaches a percentage you set.
  • Page 17: Take Care Of Your Phone

    In such cases, Motorola reserves the right to evaluate the situation and decide whether to provide you with free-of-charge warranty service during the remaining warranty period.
  • Page 18 Tips » Restart your phone each morning to keep it running optimally. » When you’re near water, consider using a Bluetooth speaker to listen to music from your phone Connect with Bluetooth wireless. while keeping it safe. For more, see »...
  • Page 19: Learn The Basics

    Personalize). A consolidated Security & privacy settings page helps you better protect your device Security and Privacy). and data (See Motorola has increased security, privacy and added Moto Secure to keep your phone and information Family Space safer. Create a safe space on your phone where kids can learn and play with the new app.
  • Page 20 » Manage panels: Swipe left or right to switch panels. Flip open your phone, touch and hold an empty spot on the main screen, tap External display setting > Panels, add or remove panels from the external display by turning the switch on or off. (does not remove the app from your phone). »...
  • Page 21: Home Screen

    » Play music on the external display » Take selfies (phone closed) » Take videos (phone closed) Timer » Home screen The home screen is what you see when you turn on your phone. From here you can explore apps and more.
  • Page 22: Help & More

    Tips » Open app list: From the home screen, swipe up to see all your apps. » Return home: To return to the home screen from any location, tap » Pages: To add a page, drag an app to the right side of the screen until you see a new page. You can add multiple pages.
  • Page 23 Tip: Getting too many notifications? Swipe up from the home screen and tap  Settings > Notifications > App Settings. Tap a switch to turn notifications on/off. Note: Your screen may look different. Swipe down to see Internet Mobile data your notifications. Bluetooth Do Not Disturb Notifications...
  • Page 24 Bubbles Easily see and participate in conversations using notification bubbles that float on top of the display. Find it: Swipe up from the home screen and tap  Settings > Notifications > Bubbles, then tap the switch to turn it on. Then set up bubbles in an app, like  Messages.
  • Page 25 2 To block the app from using the camera or microphone, tap next to Camera access > Manage permissions > Camera > Don’t allow, or tap next to Mic access > Manage permissions > Microphone > Don’t allow. Wireless Emergency Alerts (U.S.) Wireless Emergency Alerts, also known as CMAS or PLAN, is a U.S.
  • Page 26: Volume

    Volume Press the side volume buttons up or down to select a ringer volume and see other controls. Tap to mute the ringer or set phone to vibrate. Slide to increase/decrease volume. Show all volume controls. Turn on Live Caption. Volume screen.
  • Page 27: Lock Screen

    » Display options for hidden notifications: Set what notifications you can see or hear. Follow the on-screen instructions to choose a desired option from No sound from notifications and No visuals or sound from notifications, or tap next to Custom to personalize your notification settings.
  • Page 28 on the external display, swipe up from the Clockface panel, tap the notification bar and scroll up to see more. Tip: To prevent notifications from appearing in the lock screen, swipe up from the home screen and Settings > Notifications > Notifications on lock screen > Don’t show any notifications. »...
  • Page 29: Quick Settings

    Quick settings For quick access to handy settings, swipe the status bar or lock screen down. Swipe down again for more settings. Tap an icon to turn features on or off. Touch and hold an icon to see more options. For even more settings, tap Tue, 23 Apr Tip: Tap...
  • Page 30: Speak

    Speak Google Voice™ Use Google voice commands to tell your phone what you want. » Use voice to make a call: Tap on the home screen. Then say “Call” and then a contact name or number. Or, say “Send text.” Tip: If a contact has more than one number, you can say which number to call (for example, “Call Joe Black Mobile”).
  • Page 31: Gestures

    Gestures Explore special gestures designed to save you time and make your day easier. Find it: Swipe up from the home screen and tap  Settings > Gestures Note: Your phone may not have all features. » System navigation: Navigate using either gestures or buttons at the bottom of the screen. For System navigation.
  • Page 32: Picture-In-Picture

    » Pick up to silence: Silence the ringer during an incoming call by lifting up the phone. » Flip for DND: Place the phone face down to silence notifications and calls. Note: See more details and gestures in Moto. Picture-in-Picture If you’re watching a video, on a video call, or using navigation, and you change screens, your video continues to play in a small window on your screen.
  • Page 33: Personalize Your Phone

    Personalize your phone Redecorate your home screen Customize your home screen the way you want. Cricket Touch and hold an empty spot to change wallpaper. Tap a shortcut to open. Touch and hold to move or delete. Assistant Photos Play Store Google Drag shortcuts on top of each other to make a folder.
  • Page 34 » Switch to dark theme: Change your display to use dark theme, which saves battery and can be  Settings > Display > Dark theme. easier on your eyes. Swipe up from the home screen and tap Tip: Tap Schedule to set when you want Dark theme to display. »...
  • Page 35 Customize sounds & appearance Customize your phone’s sounds and display settings: » Listen with Dolby Atmos: Enhance your phone’s sound. For more, see Play. » Set ringtone and notifications: Swipe up from the home screen and tap  Settings > Sound & vibration.
  • Page 36: Redecorate Your External

    Redecorate your external display Customize your external display the way you want. Find it: Flip open your phone, touch and hold an empty spot on the home screen, then tap External display settings Or, swipe up from the home screen and tap  Settings >...
  • Page 37: Add Accounts To Your Personal

    » Notifications: Tap Notifications to set and manage notifications shown on the external display and the main screen. See Notifications. » Call settings: To flip your phone open to answer an incoming call, tap Call settings and then tap the switch next to Flip open to answer to turn it on. Select Disconnect call or Continue call to either disconnect or continue the call when closing the phone.
  • Page 38: Digital Wellbeing & Parental

    Digital wellbeing & parental controls Set limits on how much time you spend on your phone, get a bedtime reminder, and manage notifications. Find it: Swipe up from the home screen and tap  Settings > Digital Wellbeing & parental controls Digital Wellbeing &...
  • Page 39: Apps

    Apps Add and update apps Play Store. To Your phone comes ready with some great apps. To find and add more apps, tap safety. learn more, see To check that you have the latest version of your apps, swipe up from the home screen and tap  Play Store.
  • Page 40 Tip: You need to mark contacts as favorites to let them appear on the Contacts panel. To add favorites, see Favorites. Tap a favorite contact Contacts panel on the external display showing favorite contacts, tap a contact to call them. »...
  • Page 41 Make a call Find it: Phone Search contacts Favorites Favorites Tap a favorite to call it. Allie Cade Mobile Mobile Mobile Dial a number. See all your contacts. Favorites Recents Contacts See recent calls. Calls screen and options that show during a call. To find and call a contact, enter a name in the Search field, tap the Contacts tab at the top right, or tap a contact’s image in the middle of the screen. Tap the dialpad at the middle bottom of the screen to enter a number.
  • Page 42 To enter the international dialing code (+), touch and hold 0. To add a pause or wait after numbers, tap Menu . To call voicemail automatically, touch and hold 1. To set up a voicemail, tap Phone > Menu > Settings > Voicemail. Receive a call »...
  • Page 43 Favorites See all your favorite contacts together. Find it: Phone > Favorites To add favorites, tap Contacts, scroll or search to find the contact, then tap Recent calls View your calls (with newest first), and then call, text, or store them: Find it: Phone >...
  • Page 44: Messages

    Emergency calls Your service provider programs one or more emergency phone numbers you can call under any circumstances, even when your phone is locked. Emergency numbers vary by country. Your pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
  • Page 45 Change your profile Search images & videos picture. Gracie Jo Just now You: Do we need more treats? Swipe left or right to archive a message. Apr 3 Write a new message. Sta chat Message screen showing change and search options in the upper right, a list of previous messages with contacts, and the new message icon in the lower right corner. Tips »...
  • Page 46 » Voice entry: • Voice-to-text: Tap a text box, then tap on the keyboard, and speak your message. You’ll see the text in the text box. • Record a message: Touch and hold , then speak your message to create an audio recording of your message.
  • Page 47 Use the keyboard When you tap a text box, like in a message or search, you have keyboard options. » Type or glide: Enter letters by touching them one at a time. Or, enter a word by tracing a path through the letters.
  • Page 48: Chrome

    Chrome™ Access the Internet with the Chrome browser app. Find it: Chrome Or, from the home screen, tap the Google search box and enter or speak text to search. Note: Your phone uses your Wi-Fi network (or your mobile phone network) to access the Internet. If you can’t connect, contact your service provider.
  • Page 49 » Web page shortcut: To add a web page shortcut to your home screen, go to the web page and > Add to Home screen. tap Menu » Mobile sites: Some websites automatically show you a mobile version of their page—if you want to see the computer version of a website, tap Menu >...
  • Page 50 » Pop-ups: To stop pop-up windows from opening, tap Menu > Settings > Site settings > Pop-ups and redirects, then tap the switch to turn it off. » Safe browsing: To protect your phone from websites that might be unsafe, tap Menu >...
  • Page 51: Camera

    Camera Take crisp, clear photos with the main, ultra-wide, macro, or front camera. Take photos (phone open) Find it: Camera Tip: Twist your wrist twice to quickly open the camera. Swipe up from the home screen and tap  Settings > Gestures > Quick Capture to turn this feature on. Camera on.
  • Page 52 » Tips: To see tips to help you take great photos, tap Take selfies (phone closed). To take photos with the phone closed, see Record videos (phone open) Find it: Camera, then tap Video to start recording. Then tap to stop recording. Tap on the screen while recording to save a photo.
  • Page 53 Viewfinder options for rear and front cameras Turn off HDR (high dynamic range) effect or set it to AUTO for better pictures in challenging lighting situations, such as outdoors. Aspect ratio Choose the width/height screen ratio as 1:1, 3:4, 9:16, or FULL Set a timer to 3 or 10 seconds.
  • Page 54 Additional viewfinder options for video camera Take portrait videos using special enhancements and effects. Touch Portrait Video Take a portrait slide the bar to adjust the background blur. For more, see photo or video. External display Tap to turn on External display Camera Cartoon.
  • Page 55 Additional viewfinder options for video camera Turn on/off the microphone. Switch to an external microphone device, if connected. Photo and video modes Photo and video modes are shown below the viewfinder, slide left or right to change mode. Tip: Tap More below the viewfinder, touch and hold a mode, then drag it to a different location to rearrange the order, or drag it to the carousel of modes below the viewfinder for quick use.
  • Page 56 Photo modes Take photos with front and back cameras, or two back cameras with Dual Capture different zoom settings, at the same time. Touch 1x or .5x and drag the (photo) slider to adjust magnification. Drag the viewfinder to move it. Tap swap between the front and back camera or two back cameras.
  • Page 57 Camera settings To find these options, tap at the top of the viewfinder: Camera settings External Display Camera Cartoon With the phone open, show an animation on the external display to catch your subject’s attention. AI SETTINGS Auto Smile Capture Automatically detect smiles and take a photo when all of the subjects in the viewfinder are smiling.
  • Page 58 Camera settings VIDEOS Efficient videos Turn on to reduce the file size of UHD videos. Audio Zoom Amplify audio in the zoomed area of the viewfinder. Smart Noise Reduce wind and ambient noise when taking a Cancellation video. CAPTURE Quick capture Twist twice to open the camera app, or switch SETTINGS between front and back cameras.
  • Page 59 Take selfies (phone closed) 1 With the phone closed, twist your wrist twice to open the camera. Tip: Set up Quick Capture (see Gestures) so you can access your camera without opening your phone by twisting your wrist twice. 2 To take the photo, do one of these: •...
  • Page 60 • Hold up your palm to start a three-second timer. Tip: If needed, turn on Gesture Selfie in Camera settings. See Camera settings. • Tap anywhere on the screen to start a two-second timer. 4 To stop recording, press a volume button or tap anywhere on the screen. Take a portrait photo or video You can use the portrait photo or video mode to add a blur effect to the background, while keeping the main subject in perfect focus.
  • Page 61 Take a portrait video Find it: Camera > Video 1 Tap and focus on a person. The portrait video mode is on when Searching for a person disappears from the screen. 2 Slide the bar to increase or decrease the background blur. Touch 1x and drag the slider to adjust magnification.
  • Page 62 control in post-production and the photo size will be larger. RAW+JPG mode lets you shoot and save in both file formats at the same time. Note: For files saved as RAW, you’ll see on the photo or its thumbnail. » Read the histogram: The histogram displays in the top-right corner of your screen. It helps you gauge whether the photo is overexposed (when it is right-skewed) or underexposed (when it is left-skewed).
  • Page 63: Photos

    Photos View, edit, and share photos. Find it: On the home screen, tap Photos » View, share, or delete: Tap a thumbnail to open it, then tap to share, to delete, or Menu more options. Tip: To select multiple files, open a folder, touch and hold a photo, then tap others. Or group photos in an album and share the whole album.
  • Page 64: Gmail

    Gmail Send and receive email from all of your personal accounts (even if they’re not Gmail accounts). You can manage your accounts in Gmail and easily switch between them. Find it: On the home screen, tap the Google folder > Gmail Switch accounts.
  • Page 65 Tip: In the Gmail app, tap Menu > Settings > Add account. » Chat: Use Google Chat in the Gmail app to communicate directly with people. • Chat with a friend: Start a conversation with a contact. Tap , and then tap an existing contact in the list.
  • Page 66: Meet

    Meet Sign in with your Google account for video calls and meetings. Find it: On the home screen, tap the Google folder > Meet Add or manage your Search or enter code Google account. Change settings. Gracie Jo 12:37 PM Video call 2 days ago Daniel Lester...
  • Page 67: Moto

    caller and receiver, tap Menu > Settings > Calling settings > In-call settings > Knock Knock for this device, and turn it on. » Change settings: Tap Menu > Settings > Calling settings to change the in-call settings, message settings, block numbers, and more. »...
  • Page 68 » Personalize: Customize your phone with styles, themes and more. » Gestures: Control your phone with gestures. » Moto Secure: Protect your digital life with Motorola security features ( Moto Secure). » Razr Tips: Learn about the external display and many of your phone’s great features.
  • Page 69 » Three finger screenshot: Touch and hold the screen with three fingertips to Capture your screen. » Lift to unlock: Lift your phone and look at the screen to unlock it. You’ll need to set up face unlock, Unlock with your face.
  • Page 70 Razr Tips Get the most out of your phone. Find it: Swipe up from the home screen, tap the Moto folder > Moto > > Razr Tips » What's new in Andriod 13: See the latest Andriod features. » Getting started: Check out the basics and customize the external display. »...
  • Page 71: Family Space

    then tap Block calls, Block notifications, Screenshot, Share, Settings and more. When you open a compatible game, appears automatically. Gametime is on » Media controls: Tap the switch to turn it on, then use the volume buttons to change music tracks when the screen is off.
  • Page 72 » Create a space: Tap , then enter the name of your space and select the allowed apps. Tap Next. Then tap next to Homescreen grid or Background to set the look of your screen when the space is active. Tap Next. next to Password to require a password to close the space and tap next to Timer Then tap...
  • Page 73: Calendar

    Calendar See all your events, all in one place. Find it: Swipe up from the home screen and tap the Google folder > Calendar October Go to today’s date. Nothing planned. Tap to create. Search for a Lunch Date reminder, task, 11:30 AM - 1:00 PM or event.
  • Page 74: More Apps

    » Show, hide, or add calendars: Tap , and select which options, such as events, tasks, birthdays, holidays or other calendars, to show or hide. You can use a computer to add or remove calendars on your Google account at www.google.com/calendar. Tip: Add a Calendar widget to your home screen.
  • Page 75 Google Fit Get personalized fitness coaching right from your phone. Find it: Swipe up from the home screen and tap the Google folder >  Fit To learn more and to find out which apps work with Google Fit, visit www.google.com/fit. Note: You may need to download Google Fit.
  • Page 76 » Edit or delete: Tap a contact, then tap or tap Menu > Delete. Edit contact » Call, text, or email: Tap a contact, then tap an option. (If the contact doesn’t have an email Meet address, you can add one, and use to video chat.) »...
  • Page 77 Maps Find a nearby cafe, get directions or step-by-step GPS voice navigation using Google Maps™. Find it: On the home screen, tap the Google folder > Maps Enter what you want to find in the search bar, or tap to search by voice. Note: Your screen may look different.
  • Page 78 » Tilt: Drag two fingers up or down on the map to tilt it. » Identify address: Touch and hold a spot on the map to show the nearest address. » Get map help: Tap your profile picture, then tap Help & feedback. Note: For more on maps, visit support.google.com/maps.
  • Page 79 YT Music Music everywhere—stream it, buy it, save it, play it. Listen and create playlists anytime. Find it: On the home screen, tap the Google folder > YT Music To upload your music library to YT Music, from a computer, visit music.youtube.com. Tip: Share songs directly with your contacts.
  • Page 80 Clock Find it: Swipe up from the home screen and tap Clock Options Alarm . Tap an alarm to edit it, or tap to add a new alarm. Tip: Press the volume buttons and tap to adjust Alarm volume. Wake up to your favorite song by linking to a music app. Or tap Google Assistant Routine to have the Google Assistant provide information to start your day, such as the weather, traffic, or what’s on your calendar.
  • Page 81 Options Timer For a timer, tap To set a timer on the external display, from the clockface, swipe left or right to switch to the Timer panel. Swipe up Tap to start or down to the timer set a timer from 1 to 60 minutes 04:59...
  • Page 82: Connect, Share, Pay & Sync

    Connect, share, pay & sync Connect with Wi-Fi Turn on and connect to networks Find it: Swipe up from the home screen and tap Settings > Network & internet > Internet, then tap the switch to turn it on Tip: You can also turn Wi-Fi on and off in Quick settings.
  • Page 83: Mobile Network

    » Hide my device: Hide your hotspot from other devices. » Security: Select the type of security you want: WPA3-Personal, WPA2/WPA3-Personal, WPA2-Personal or None. If prompted, enter a unique password (8 characters min.) that others will need to access your Wi-Fi hotspot. »...
  • Page 84: Connect With Ready For Connect To Your Car

    Tip: To automatically disconnect or reconnect a device, just turn the connected device off or on. Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely. Share files using Bluetooth »...
  • Page 85 Note: Some apps may not be compatible with your TV/monitor. Connect with PC 1 Download the Ready For Assistant app from www.motorola.com/myreadyfor to your Windows 10 or 11 PC. 2 Install and start the Ready For Assistant app on your PC.
  • Page 86 4 On your phone, swipe the status bar down with two fingers, tap Ready For > PC or tablet to select an experience: » Stream apps: Use some mobile apps on your PC screen to multitask without lifting your phone. On your phone, touch and hold an app, then tap Open on PC.
  • Page 87 4 On your tablet, open the Ready For Assistant app and tap Mobile view or Instant tethering to display the QR code. 5 Use your phone’s camera to scan the QR code. Or on your phone, swipe the status bar down with two fingers and tap Ready For >  to scan the QR code to connect both devices.
  • Page 88: Pay With Your Phone

    Connect to your car You can use Android Auto to connect your phone to your car’s display and control maps, media, and messaging. Use voice commands using the Google Assistant. Just say “Hey Google.” Note: To turn this feature on, swipe up from the home screen and tap  Settings >...
  • Page 89: Virtual Private Network (Vpn)

    PC and select your phone, then you can drag and drop files. 5 When you’re done, eject your phone from Windows and unplug the USB cable. Tip: For more instructions or driver files, visit www.motorola.com/support. For Apple™ Macintosh™: Use Android File Transfer, available at www.android.com/filetransfer.
  • Page 90: Share Files With Nearby Share

    1 Connect your phone to your computer using a USB cable. Note: Mac computers can’t tether with Android by USB. 2 On your phone, swipe down from the home screen and make sure Wi-Fi is off. 3 On your phone, swipe up from the home screen and tap Settings >...
  • Page 91: Print

    Print Print your photos, documents, and more from your phone. Settings > Connected devices > Connection preferences Swipe up from the home screen and tap > Printing, then tap a print service. Tap Add service to add a print service that can provide data by Wi-Fi or mobile network.
  • Page 92: Cast To A Tv

    Cast to a TV To cast (mirror) your screen on a TV, showing all apps and screens you use on your phone, you’ll need to use a TV with Chromecast™ built-in, or plug a Chromecast device into your TV’s HDMI port. 1 Make sure your phone and TV/Chromecast device are connected to the same Wi-Fi network.
  • Page 93: Protect Your Phone

    Protect your phone Security Your phone and sensitive data are protected, even when you are not using the phone. Find it: Swipe up from the home screen and tap Settings > Security & privacy Security & privacy Device may be at risk Checking device settings...
  • Page 94 » Detect unknown apps: Google Play Protect automatically sends apps installed from unknown sources to Google for better detection. To turn off this feature, tap , and then tap the switch next to Improve harmful app detection. » Manage permissions for unused apps: Google Play Protect automatically resets permissions, deletes temporary files, and stops notifications for apps you haven't used for at least three months.
  • Page 95 Unlock with your fingerprint You can use the fingerprint sensor (see First look for the sensor location) to unlock your phone, authorize purchases, or sign in to apps. Find it: Swipe up from the home screen and tap Settings > Security & privacy > Device lock > Fingerprint Tip: You need to set a backup screen lock first such as a pattern, PIN, or password before adding a fingerprint.
  • Page 96 » Redo your face model: To remove the existing face model and create a new one, tap Redo face scan > Redo. » Remove face unlock: To delete the stored face model and turn off face unlock, tap Delete face model >...
  • Page 97 Can’t unlock? If you forget your pattern, PIN, or password, you can enter your Google account email and password on another device to unlock the phone. If you don’t have a Google account on your phone, contact your service provider to have your phone factory reset.
  • Page 98: Privacy

    Privacy Keeping your information safe is important. Find it: Swipe up from the home screen and tap  Settings > Security & privacy > Privacy See which apps used permissions in the past 24 hours. Decide which apps can access your information.
  • Page 99 Tap Location, Camera, or Microphone, to see a timeline of when apps were used. Tap Manage permission to view and change permissions. Tap See other permissions for more apps. Permission manager See which apps have permissions to access private information, such as calendar events, contacts, and your location.
  • Page 100 Show passwords Your phone briefly shows password characters as you type. To turn this off, swipe up from the home  Settings > Security & privacy > Privacy > Privacy controls > Show passwords. screen and tap Location Settings You can manage your location permissions and see which apps recently used your phone's location. Location may use sources, like GPS, Wi-Fi, mobile networks, and sensors.
  • Page 101: Google Privacy & Security

    Google privacy & security Find it: Swipe up from the home screen and tap  Settings > Google > Manage your Google Account Tap an option: » Personal info: Review your information. You can remove or add information, and choose who can see your information.
  • Page 102: App Safety

    App safety Tip: Choose your apps and updates carefully, as some may impact your phone’s performance—see Choose carefully. Apps from Google Play Get music, movies, books, apps, games, and more. Find it: Play Store Apps from the Internet You can get apps from other online app stores using your browser. Tip: When installing an app, make sure you read the alerts that tell you what information the app will access.
  • Page 103 Set app permissions You may be asked for permissions when you use a feature in an app. App info > Permissions. Tap a To modify permissions for an app, touch and hold an app, then tap feature (such as microphone), then tap Allow all the time, Allow only while using the app, Ask every time, Allow or Don’t allow.
  • Page 104: Data Usage

    Data usage You can track the amount of data your phone uploads and downloads. Find it: Swipe up from the home screen and tap  Settings > Network & internet > Mobile network See the total amount of data used for this period. Set a warning and limit for how much data you use.
  • Page 105 Tip: To see Wi-FI data usage, swipe up from the home screen and tap  Settings > Network & internet > Internet > Non-carrier data usage. Note: Usage information is provided to help you manage your phone. This may not match the amounts charged by your service provider, as they’re not measured in the same way.
  • Page 106: Troubleshoot Your Phone

    If the mobile network updates are not available in your country, update using a computer. On your computer, go to www.motorola.com/update. Reset To reset your phone to factory settings and erase all the data on your phone, swipe up from the home Settings >...
  • Page 107: Free Up Storage

    Free up storage To help your phone perform better, you can remove old and unused items, like downloads and apps. Tip: To see how much storage you have left on your device, swipe up from the home screen and tap  Settings >...
  • Page 108: Find The Imei Number

    Find the IMEI number You can find the IMEI number by typing *#06# on your phone’s dialpad. Or swipe up from the home Settings > About phone > IMEI1 · SIM card or IMEI2 · eSIM screen and tap Note: For service and support, see Get more help.
  • Page 109: Accessibility

    Find it: Swipe up from the home screen and tap Settings > Accessibility Tip: For more information about your phone’s accessibility features, visit www.motorola.com/accessibility. Create a shortcut For some accessibility features, you can use a gesture to quickly activate accessibility features on your phone.
  • Page 110: Speak To Your Phone

    » Double-tap an outline to open or activate an item. » Swipe using two fingers to scroll through lists or between screens. » Tap Use TalkBack, then double-tap the outline. On the Confirmation message, tap Stop, then double-tap it. Tip: To customize TalkBack settings, swipe up from the home screen and tap Settings >...
  • Page 111 » Adjust colors: Adjust colors if you are color blind. Swipe up from the home screen and tap Settings > Accessibility > Color and motion > Color correction. Tap Use color correction and choose an option. » Display brightness: Swipe the status bar down twice and drag the slider to set brightness level. If the brightness slider doesn’t go low enough, you can set the screen to extra dim.
  • Page 112: Change Your Phone's Sounds

    M3/T3 printed on it, then please read the following guidance. Note: Ratings are not a guarantee of compatibility (visit www.motorola.com/hacphones). You may also want to consult your hearing health professional, who should be able to help you get the best results.
  • Page 113 » Position: During a call, hold the phone to your ear as normal, and then rotate/move it to get the best position for speaking and listening. Diagram showing how to use your phone with a hearing aid. RTT (U.S. only) You can use your phone to send real-time texts during a call.
  • Page 114: Get More Help

    All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of release. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

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