Koyo 303TS Owner's Manual

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303TS Owners Manual

Read this manual thoroughly before you start using your

massage chair. In particular, please pay close attention

to the sections of this manual devoted to safety.

Follow the instructions in this manual for the safe use

and maintenance of your massage chair. This manual

should be kept on hand as a reference.

This product is designed for home use.

KOYO 303TS MASSAGE CHAIR

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Summary of Contents for Koyo 303TS

Page 1 Follow the instructions in this manual for the safe use and maintenance of your massage chair. This manual should be kept on hand as a reference. This product is designed for home use. KOYO 303TS MASSAGE CHAIR...
Page 2: Table Of Contents
CONTENTS Registration Cautions & Warnings Main Features Sessions Parts & Functions Moving the Chair Assembly Operation & Use Care & Storage Troubleshooting Warranty & After Sales Service Specifications NOTE: The pictures in this manual are only for reference. Please refer to the actual product.
Page 3: Registration
Congratulations on your KOYO massage chair purchase! As a KOYO owner, you’ll want to keep up on all the latest developments and news about your chair. Register here in order to receive updates about your warranty, care and use tips, and more. Registering also ensures faster service if you ever need to contact us for service or support.
Page 4: Cautions & Warnings
CAUTIONS & WARNINGS Indications, Symbols, & Descriptions This action could result in serious injury or death WARNING This action could result in personal injury or damage to property CAUTION This action is prohibited Further action is required Do not disassemble Unplug power cord from wall outlet Important Safety Precautions Please follow all basic precautions while using this chair.
Page 5 CAUTIONS & WARNINGS General Safety WARNING TO REDUCE THE RISK OF ELECTRIC SHOCK Always unplug this appliance from the electrical outlet immediately after using and before cleaning. CAUTION TO REDUCE RISK OF BURNS, FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS An appliance should never be left unattended when plugged in.
Page 6 CAUTIONS & WARNINGS Grounding Instructions This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric shock. This product is equipped with an equipment-grounding conductor and a grounded plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
Page 7 In case of any of these scenarios, please contact KOYO Service immediately. Make sure all air openings are free of lint, hair, or other debris. Do not operate this appliance with the air •...
Page 8 CAUTIONS & WARNINGS Safety During Installation WARNING TO AVOID ACCIDENT AND INJURY Install the chair on a flat and level surface. • • Allow at least 8” (20 cm) clearance from the chair’s back to a wall to allow sufficient space for reclining up and down. Do not drop or slam the foot rest.
Page 9 Check for any holes or tearing in the active massage area of the chair before each use. If a tear is noticed, stop using • immediately and contact KOYO Service. Check the position of the roller mechanism prior to sitting down. If the rollers are not in the storage position, turn the •...
Page 10 If a specific operation does not start or you find any incidence of abnormality, stop using the chair, turn off the main • power switch, and unplug the cord from the wall outlet. Call KOYO immediately.
Page 11 Always store the chair in a low humidity environment. • • Do not place any objects on the chair. In case of malfunction, do not attempt to repair. Contact KOYO Service. • • Do not modify any part of the chair.
Page 12: Main Features
Soothing infrared heat complements the therapeutic Brushless Motor calf and low back massage, loosening tight muscles and The KOYO servo 4D massage mechanism is programmed aiding in relaxation. to mobilize your spine, relax your mind, and help you recover from the stresses and strains of your day. With...
Page 13 Super-Simple Touch Screen Remote Life is stressful enough. Your massage chair remote shouldn’t be. We have designed the 303TS remote to be simple to learn to use. In just minutes, anyone can learn to control the full functionality of the chair. Menus are clear. Buttons are big.
Page 14: Sessions
SESSIONS Choose from ten programmed massage sessions. Each session lasts approximately 18 minutes and, unless otherwise noted, can be selected by navigating through the easy-to-use menus on the remote display. Programmed Sessions Full Body Meditate An invigorating massage for the entire body and mind. Rhythmic and calming massage designed to help you Neck &...
Page 15: Parts & Functions
PARTS & FUNCTIONS Pillow Right Shoulder Unit Left Shoulder Unit Speakers Remote Backpad Remote Control Stand Right Arm Dial Knob Left Arm Seat Leg Rest Back Cover Foot Rest Main Power Switch...
Page 16 PARTS & FUNCTIONS Right Shoulder Air Left Shoulder Air Right Arm Air Left Arm Air Back Heat Back Heat Right Seat Air Left Seat Air Calf Calf Heat Calf Heat Foot Air Foot Rollers...
Page 17: Moving The Chair
MOVING THE CHAIR CAUTION TO AVOID DAMAGE Never move the chair while it is operating or when someone is in it. • • As the chair is heavy, please exercise extra care not to abruptly drop it. This may cause damage to the floor as well as the internal components of the chair.
Page 18: Assembly
ASSEMBLY Safety During Installation CAUTION TO AVOID DAMAGE • Do not install the chair in an area of high humidity, such as a bathroom or sauna. Do not use the chair in an excessively humid or dusty environment as this may result in malfunction or •...
Page 19 ASSEMBLY Assembling the Chair Important: Before starting, check the supplied items to ensure all parts are included in the package. Power Cord Chair Remote Stand CAUTION • To prevent disconnection, be sure to double check all connections by gently pulling on the electrical connectors and air hoses.
Page 20 CONTENTS ASSEMBLY Assembling the Chair, continued… STEP 1 Unbox chair and place in designated area. STEP 2 Figure 2A Figure 2B Power and incline the chair. A) Plug the power cord into the back base of the chair (Figure 2A), and; B) Turn on the main power switch.
Page 21: Operation & Use
OPERATION & USE WARNING TO AVOID INJURY Always check your surroundings before beginning a massage to ensure that no people, pets, or objects will be hit or squeezed by the reclining back or leg rest. CAUTION TO AVOID DAMAGE AND INJURY •...
Page 22 OPERATION & USE Positioning Yourself in the Chair HEAD REST POSITIONING When the chair is off, the rollers are stored in the top of the back rest. This is • known as the storage position. If the rollers are not in the storage position, simply reset by pressing the Power button on the remote control before sitting on the chair.
Page 23 OPERATION & USE CONTENTS Remote Screen Legend Home Screen Timer Auto Program Selection Manual Program Selection Power Off Home Settings Back Pause Auto Sessions Screen Selected Program 3D Massage Intensity Quick Change 3D Dial Selector Air Intensity Heat Backrest & Legrest Adjustment Pre-Set Recline Positions Foot Rollers...
Page 24 CONTENTS OPERATION & USE Remote Screen Legend, continued... Manual Sessions Screen Air Massage Selection/Intensity 3D Massage Intensity Backrest, Legrest, Roller Position Adjustment Manual Method Selection/Speed Roller Width Roller Range Heat Foot Rollers Settings Screen Screen Brightness About Menu Button Volume Language Selection...
Page 25 OPERATION & USE CAUTION TO AVOID INJURY If you feel the massage is too strong, reduce the stimulation using the Massage Intensity button as described • earlier in this manual. If the massage remains too strong, stop operation immediately. • Do not place hands or feet into the roller tracks, into the space between the seat and back, or into the moving parts.
Page 26 OPERATION & USE Starting an Auto Massage • Ensure remote power is ON. From the Home Screen, tap on an auto-program to begin. • • Upon activation of an Auto session, the Body Scan In Progress screen will display and the body scan will begin. The massage you selected will begin, and the upper left section of the screen will display the name of the selected auto •...
Page 27 OPERATION & USE Massage Mechanism Intensity Adjustment Feature available with all Auto and Manual massages The pressure of the massage mechanism can be controlled in five increments by sliding the selection indicator on the 3D bar. Left is low intensity, right is high. The default setting is intensity level 3 (medium). Using the Speed Dial to Adjust 3D Intensity Feature available with all Auto massages.
Page 28 OPERATION & USE Width Adjustment Feature available on the following Manual massages: Tap & Rolling Width, or the distance between the rollers of the massage mechanism, can be adjusted between narrow, medium and wide by tapping the Roller Width button. The default setting is narrow. Rolling Range Adjustment Feature available with all Manual massages Rolling coverage, or the area of your back that is massaged, can be adjusted between Point (the rollers do not move up and...
Page 29 KOYO Preset Positions: The remote includes buttons for Zero Gravity, Full Recline and Restore that allows quick and easy movement into the desired preset position. To move the chair into this position, tap the desired position button located on the Auto and Manual Program screens.
Page 30 OPERATION & USE Combining Manual & Manual Air Massages Air massages can be combined with all Manual massage methods. • • To activate air massage with a manual massage, tap the desired Air Massage button after selecting a manual massage. Pausing a Massage To pause a massage in the middle of an active session, tap the Pause icon in the footer menu on the screen.
Page 31 Information helpful to servicing your chair if issues arise can be found on the About screen. Should your chair require service, a KOYO technician may ask you to read information from this screen. There are no functions available from the About screen.
Page 32: Care & Storage
CARE & STORAGE Storage After every use, turn off the main power switch located on the back of the chair and unplug the power cord • from the wall outlet. • When not in use, the chair should always be stored in its full upright position (back rest fully inclined, foot rest to its lowest position).
Page 33: Troubleshooting
If the chair still malfunctions or does not work, please turn off the main power switch and remove the power plug from the wall outlet. Contact KOYO for service. Do not dismantle or attempt to repair the chair yourself. Doing so will void the warranty.
Page 34 If the chair does not, turn the power on with the remote power button, then turn the power off with the remote • power button. The chair should return to its upright position. If the problem persists, please contact KOYO service for further assistance. •...
Page 35 Turn off the main power switch on the back left of the chair. • Unplug the power from the wall outlet. Contact KOYO for assistance. • Q: How do I make the massage stronger? A: Try any of the following things: •...
Page 36: Warranty & After Sales Service
We’re confident that your new massage chair will provide you with many years of relaxation and trouble-free performance. Your KOYO massage chair comes with a 3-year limited warranty, and (for an additional fee) a five year extended warranty is also available. Our limited warranty includes on-site service covering all parts and labor in most locations in the United States and Canada.
Page 37: Specifications
SPECIFICATIONS KOYO 303TS Model Name K303TS Model Number AC 120V ~ 60Hz Power Supply 140W Power Consumption 18 minutes Rated Time From 11 times/minute to 37 times/minute Kneading Speed From 550 times/minute to 650 times/minute Tapping Speed 0.034 m/s (13±3 rmp) Up/Down Speed 47.25”...
Page 38 Your massage chair was meticulously designed to conform to your specific comfort and relaxation needs. If you have questions about the operation of your massage chair, contact information for a KOYO massage chair expert can be found at www.KOYOMassageChairs.com. KOYO. A division of Furniture For Life.