Troubleshooting; Checkpoints - Samsung WA52DG55 A Series User Manual

Troubleshooting

Checkpoints

If you encounter a problem with the washer, first check the table below and try the suggestions.
Problem
Does not turn on.
Does not start.
Water is not supplied.
After a cycle, detergent
remains in the automatic
dispenser.
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• Make sure your home electrical system is providing electrical power
that matches the requirements of the washer. See page 18.
• Make sure the power cord is completely plugged in.
• Check the fuse or reset the circuit breaker.
• If you have turned the power off to drain the water added by the
Active Waterjet function, power does not turn on until the water is
completely drained.
• Make sure the door is closed.
• Make sure the water taps are open.
• Make sure to press or tap Start/Pause (Hold to Start) to start the
washing machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to fill, it will make a series of
clicking noises to check the door lock, and then does a quick drain.
• Was the door opened during the spinning cycle? Close the door, and
then press or tap Start/Pause (Hold to Start) to resume.
• The machine has entered Standby, has paused, or is in a soaking
cycle. Please wait.
• Check the fuse or reset the circuit breaker.
• Make sure you press or tap Start/Pause (Hold to Start) after selecting
the cycle and options.
• Make sure the water taps are open.
• Are the mesh filters in the water inlets clogged? Clean the mesh
filters by brushing with a toothbrush. See page 54.
• Is the water supply cut off? If the water supply is cut off, close the tap
and power off.
• Straighten the water supply hoses.
• Open and close the door, and then press or tap Start/Pause (Hold to
Start).
• If the water pressure is low, it takes longer to start washing.
• If the water level is not as high as necessary or lower than expected,
use the level selector to adjust the water level.
• Make sure the washing machine is running with sufficient water
pressure.
• Make sure the detergent drawer is properly inserted.
• Remove and clean the detergent drawer, and then try again.
Action
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2023-11-02 12:34:13