About the User Guide............3 Getting Started Parts & Functions.............. 6 eSIM..................7 USIM Card................11 Charging Internal Battery..........12 Power On/Off..............13 motorola razr 40s Making Initial Settings............ 13 User Guide Contents Setting a Google Account..........16 Unlocking Screen...............20 Basic Operations Basic Operation..............22 Using Touchscreen............
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Handset Settings Handset Settings.............. 68 Data Usage Settings............69 Display Settings..............70 Sound & vibration Settings..........71 Battery Settings...............72 Security & privacy Settings..........73 System Settings..............74 Other Settings..............75 Global Services Global Roaming..............82 Making Calls while Abroad..........83 Warranty/Specifications/Customer Service Warranty & After-Sales Service........88 Specifications..............88 Customer Service..............
Screenshots and Key labels are provided for reference only. Actual handset windows, menus, etc. may differ in appearance. Other Notations This product is referred to as "handset" in this guide. "A303MO" here refers to this mobile phone "motorola razr 40s."...
Getting Started Parts & Functions.............. 6 eSIM..................7 USIM Card................11 Charging Internal Battery..........12 Power On/Off..............13 Making Initial Settings............ 13 Setting a Google Account..........16 Unlocking Screen...............20...
Parts & Functions Handset (Back/Side) Handset (Front) Part Description Use when capturing videos or calling using speakerphone. Part Description Rear Proximity/ Detects closeness to ear during a call, to Capture still images and videos. Camera turn Display on or off, and automatically Environmental adjust Display backlight.
eSIM Handset Keys eSIM is an integrated SIM already built into handset. An eSIM- capable handset allows you to use a phoneline simply with a contract subscription and configuring handset, without the needed replacement of USIM cards. Handling eSIM For eSIM handling, see the following website. https://www.softbank.jp/mobile/support/product/sim/ esim/ (Japanese)
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Next Close eSIM download is completed. ・ Tap Settings to enable eSIM. Continue by following Scan the QR code onscreen instructions. ・Handset may not display the above step, and instead go to the next step, depending on your conditions of usage. Download Enter confirmation code Continue...
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Enabling/Disabling eSIM In Home Screen, (Settings) Network & internet eSIM changes between enabled and disabled. Mobile network ・ If no USIM Card is installed, go to step Select eSIM Use SIM...
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Erasing eSIM Erase In Home Screen, (Settings) Network & internet eSIM is erased. After Erasing eSIM Mobile network To use an eSIM again after having erased it, the QR code for downloading an eSIM must be reissued. Erasing an eSIM does not cancel your subscription contract. ・...
USIM Card Insert SIM Removal Pin (complimentary sample) in hole in SIM USIM Card is an IC card containing phone number and other Card Tray customer information. Handling USIM Card For USIM Card handling, see following items. Pull out SIM Card Tray IC chip For USIM Card handling, see following SoftBank Mobile Website.
Charging Internal Battery Removing USIM Card Always power off beforehand. Charging Cautions Never connect USB Type-C plug while handset or peripheral Insert SIM Removal Pin (complimentary sample) in hole in SIM equipment is wet. Card Tray Charging with AC Charger AC Charger is an optional accessory.
Power On/Off Making Initial Settings When powering on the first time, an initial settings wizard Powering On appears for optionally making Wi-Fi, Google account, and other settings. Follow onscreen instructions to set items. To use USIM Card, insert USIM Card before powering on handset. Power Key (Press and Hold) eSIM Cautions When using eSIM, do the following before powering on.
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Make settings for privacy and software updates Accept Select items to set Accept & continue Follow onscreen instructions to set screen lock / unlocking using fingerprint Follow onscreen instructions to transfer data ・ If not making settings, Tap Skip Skip ・...
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Follow onscreen instructions to stay in touch with Motorola Set the style of navigation bar Next Next Settings are complete. ・If confirmation appears, follow onscreen instructions. Next Check how to take care of phone Next Follow onscreen instructions to set Glance Next ・If confirmation appears, follow onscreen instructions.
Setting a Google Account Google Use a Google account and get more convenience with Google services. A Google account is required to use some services or fully use some applications. Google Account Cautions Be careful not to forget your Google account mail address or password.
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Enter date of birth and gender Next Yes, I'm in ・ To not add a phone number, Tap Skip ・To set how your phone number will be used if adding one, Tap More options . Continue by following onscreen Select mail address Next instructions.
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Logging In with a Google Account Set Google service Accept In Home Screen, (Settings) Account is created. Passwords & accounts Add account Google Window for logging in to a Google account opens.
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Enter mail address Next Set Google service Accept You are logged in to your Google account. Enter password Next Follow onscreen instructions I agree...
Unlocking Screen Unlocking Screen Screen Lock When screen is locked, Power Key Display goes out after a set period of inactivity to save battery power (screen locked). Lock Screen appears. Flick lock screen up ・Press Power Key while Display is on to lock screen manually. When Screen Locks during Music Playback Music playback continues.
Basic Operations Basic Operation..............22 Using Touchscreen............22 Do Not Disturb..............23 Airplane Mode..............24 Text Entry.................25 Updating Software............26...
Basic Operation Using Touchscreen Handset uses a touchscreen-type Display. Operate with your Selecting Options and Navigating fingers on Display. Screens Tap items, icons, onscreen keys, etc. to open assigned items. Contact Display lightly and briefly. ・ Tap to go back to previous screen. Touch &...
Do Not Disturb Pinch/Spread Set ringtone, operation sounds, etc. not to sound to avoid Contact Display lightly, then close/widen fingers. disturbing others around you. Do Not Disturb (Vibration/Mute) Cautions Camera shutter, video start/stop tones, alarms, media, etc. sound even in Do Not Disturb (vibration/mute). ・Alarms and media can be muted with "Do Not Disturb (Silent mode)"...
Airplane Mode Entering Do Not Disturb (Mute) Disable all functions that emit signals. Handset stays powered Press Volume Key Using Airplane Mode Flick Status Bar down Notifications Window opens. Flick Notifications Window down While volume adjustment bar is shown, Quick Settings open. Icon changes to , and handset enters Do Not Disturb Flick Quick Settings left...
Text Entry Airplane mode (On) Keyboards Use onscreen keyboards in Display for text entry. In 12 keys keyboard, multiple characters are assigned to each key. In QWERTY and other keyboards, a single letter is assigned to each key. "Handwriting" for entering handwritten characters is also available.
Updating Software QWERTY Keyboard Layout Automatically download the latest software via the Internet. Software is updated when handset restarts at a specified time. Checking/updating does not incur transmission fees. Before Updating Software Saved data may be lost depending on condition of handset (malfunctioning, damaged, water seepage, etc.).
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Updating Software Manually System updates Smart updates Check for software updates, and update manually as required. In Home Screen, (Settings) System updates Smart update details open. Check for updates Smart updates are enabled. Setting Time to Restart Update now Select restart time in smart update details. ・...
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Restart now Handset restarts, and software is updated.
Handset Screens Navigation Button Tap Navigation Buttons at Display bottom for functions/ Home Screen Layout operations. Also use gesture action. For details, see "Gestures Settings." Item Description Item Description Flick down for Notifications Window. Return to previous screen. Appears as Status Bar Flick down using two fingers for Quick (Back)
Status Bar Main Status Indicators Status Bar appears at the top of Display. Notification Status Indicators appearing in Status Bar include the Indicators for new mail, etc. and Status Indicators for handset following. appear here. Indicator Description Status Bar Layout Bluetooth Connected ®...
Using Notifications Window Using Quick Settings Flick Status Bar down to open Notifications Window. Check Flick Notifications Window down to access Quick Settings. Tap Notification Indicators and the details in Notifications icons to toggle functions on/off, etc. Window. Opening Quick Settings Opening Notifications Window Flick Status Bar down Flick Status Bar down...
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Quick Settings Layout Open GIF maker Show cast screen Set permission to access Mic NFC on/off Night Light on/off Screen record start/stop Set permission to access Camera Open to scan QR code Adjust brightness Wi-Fi on/off Bluetooth on/off ® Auto-rotate on/off Open Ready For Mobile data on/off Do Not Disturb (Silent mode) on/off...
External Display Opening Quick Settings from External Display Use External Display when handset is closed. Date, time, and battery level appear in screen. Press Power Key or Tap External Display while Display is off to turn on Display for operation. Flick screen down In Home Screen, (Settings)
Placing/Answering Calls Placing Calls Phone Function In Home Screen, (Phone) Emergency Location Report Making emergency calls (110, 119 or 118) automatically reports handset location to corresponding agency (police, etc.). This system is referred to as Emergency Location Report, and notifies location based on positioning from base stations.
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Answering Calls Flick up when call is arriving Handset dials number. Call begins when other party answers. Call begins. To end the call, To end the call, Call ends. Call ends. Calling the Emergency Number When the Phone's Screen is Locked Arriving Call Operations Flick Lock Screen up Emergency call...
Optional Services In-Call Screen Layout/In-Call Operations Use the following optional services. During a call, Tap icons to use the following functions. Optional Services Use the following optional services. Service Description Call Divert calls to a preset number when out Forwarding of service area or unable to answer.
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Using Call Forwarding Voice Mail / Call Forwarding Call Forwarding ON In Home Screen, (Phone) Ring Time Select ring time Settings Calling accounts SoftBank Call service settings Telephone Number of Forwarding Destination Tap phone number field Enter phone number to forward to Call service settings open.
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Using Voicemail Voice Mail / Call Forwarding Voice Mail ON In Home Screen, (Phone) Ring Time Select ring time Settings Calling accounts SoftBank Call service settings Confirm Call service settings open. Voice Mail / Call Forwarding Voicemail is activated. ・ appears in Status Bar for new message.
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Using Call Waiting Using Group Calling This service requires subscription. This service requires subscription. In Home Screen, (Phone) During a call, Add call Settings Calling accounts SoftBank Enter number Call service settings Call service settings open. When the other party answers, Merge for Call Waiting ( Group Calling service starts.
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Using Caller ID Notification Using Call Barring Restrict calls and SMS to/from specific phone numbers. ・It may not be possible to restrict outgoing SMS in some In Home Screen, (Phone) areas. In Home Screen, (Phone) Settings Calling accounts SoftBank Additional settings Settings Calling accounts SoftBank...
Phone Number Using Contacts Save phone numbers, mail addresses, etc. to Contacts. Checking Your Phone Number Contacts Cautions Information saved in Contacts may be lost or changed In Home Screen, (Settings) About phone if Internal Battery is left uncharged for a long period. Accident or malfunction may also cause loss or change to information.
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Enter items Save Contact is added. Saving Contacts from Dialing Screen Save a number entered in dialing screen directly to Contacts. In Home Screen, (Phone) Tap dialpad to enter number to save Create new contact Enter each item Save...
Sending Messages (+Message) New message Sending New Messages In Home Screen, (+Message) Tap destination Message Message window opens. ・To send to a phone number/email address not saved in contacts, Tap destination entry field at top of Display Enter phone number/email address create message.
Using Gmail Enter message Use Google's webmail service. Use this service to exchange email. Creating/Sending Mail In Home Screen, (Google) Message is sent. (Gmail) Mail list opens. ・If confirmation appears, follow onscreen instructions. Compose Mail composition window opens.
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Enter recipient/subject/mail text Message is sent. Operations when Composing Mail Adding Cc/Bcc In mail composition window, for recipient Enter recipient Attaching Files In mail composition window, Attach file Select file to attach Saving Mail Being Composed as a Draft (Send Later) In mail composition window, Save draft...
Using Chrome Enter search string or URL Use Chrome™ simply by entering words to search and URLs. TLS (Transport Layer Security) is a protocol for encrypting sent/received data. While in a screen connected by TLS, data is encrypted to safely send/receive private information, credit card numbers, corporate secrets, etc., and provide protection against online threats (eavesdropping, falsification, impersonation, etc.).
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Adding Bookmarks In Home Screen, (Chrome) Current Website is added to Bookmarks. Chrome opens. Bookmark Operations Editing Bookmarks Show Website to add In Chrome, Bookmarks Touch & Hold target bookmark Edit items Deleting Bookmarks In Chrome, Bookmarks Touch & Hold target bookmark...
Capturing Still Images/Videos Photo Capturing Still Images/Videos File Format for Still Images File formats for still images are JPEG. File Format for Videos File format for videos is MP4. Camera Cautions Photo Viewfinder appears. If Lens Becomes Dirty ・Alternatively, Drag the shooting mode left/right to switch. Fingerprints/smudges on lens prevent capturing of clear still images/videos.
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Capturing Videos To end capture, /Press Volume Key In Home Screen, (Camera) Video capturing stops and video is saved. ・If confirmation appears, follow onscreen instructions. Video Video Viewfinder appears. ・Alternatively, Drag the shooting mode left/right to switch. Aim Camera at subject /Press Volume Key Video capturing starts.
Viewing Still Images/Videos (Photos) Tap still image/video View still images/videos saved in internal storage or in Google online storage. Viewing after logging in to a Google account is described. Showing Still Images/Videos Show captured or downloaded still images and videos. Supported file formats: Type File Format...
Applications Allow Setting Required Permissions for Applications Set the operation of applications when activating for the first time. The type and content of a confirmation differs with the application. Activating (Files) for the first time is described as an example. ・An application may not function correctly if permission to use it was not set.
Adding Applications Install Download a variety of applications (free/paid) from Google Play™. Change the setting of downloaded applications to enable manual or automatic updates. Log in to your Google account beforehand. Installing Applications Many different kinds of applications can be installed on handset from Google Play (provided by Google).
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Purchasing Paid Applications On Other Android™ Devices Install an application on any Android device under the same Google account for free. In Home Screen, (Play Store) Requesting Refunds Refund is possible within a limited time. By requesting a refund, the application is deleted and the charge is cancelled.
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Updating Applications Setting Automatic Updates for Individual Applications In Google Play, Tap account icon at top right Manage In Home Screen, (Play Store) apps & device Manage Tap application Enable auto update ・Automatic updates cannot be enabled for some applications. Google Play appears.
Connecting by Wi-Fi Wi-Fi Handset supports Wi-Fi (wireless LAN). Access the Internet via a household Wi-Fi connection environment. Connecting Selected Access Points In Home Screen, (Settings) Wi-Fi is enabled. ・ Tap Wi-Fi to toggle on ( )/off ( Tap Wi-Fi network Network &...
Using Bluetooth Function ® Connection preferences Connect to a Bluetooth -capable wireless phone, etc. for calls ® or to a hands-free device such as a headset. Hints Cannot use Bluetooth ® Is handset in "Airplane mode"? If in Airplane mode, Bluetooth function is disabled.
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Handset Settings Handset Settings.............. 68 Data Usage Settings............69 Display Settings..............70 Sound & vibration Settings..........71 Battery Settings...............72 Security & privacy Settings..........73 System Settings..............74 Other Settings..............75...
Handset Settings In Home Screen, (Settings) Main setting options are described. Handset Settings Customize operation of handset functions. Handset settings include the following items. Item Description Network & Make settings for Wi-Fi, mobile networks, internet data usage, etc. Connected Make connection settings to other Handset settings open.
Data Usage Settings Mobile network Check mobile data traffic and set limit. Data Usage Operations Setting Data Saver In Home Screen, (Settings) Network & internet Data Saver Use Data Saver ・ Tap Use Data Saver to toggle on ( )/off ( Setting Functions Not Subject to Data Saver In Home Screen, (Settings)
Display Settings Setting Recommended Wallpapers to Lock Screen Set screen brightness, font size, etc. Use Glance to set recommended Wallpapers to Lock Screen. Display Settings Settings can be made for the following items. In Home Screen, (Settings) Item Description Brightness Set brightness of Display.
Sound & vibration Settings Glance Set ringtone, touch sounds, etc. Sound & vibration Settings Settings can be made for the following items. Item Description Media volume Set volume for music and videos. Call volume Adjust call volume. Ring volume Set volume for Phone ringtone, etc. Notification Set volume for notification ringtone.
Battery Settings Enable operation for media with Volume Media Key while screen is turned off (screen controls lock). Check Battery usage and make settings to save battery power. Adjust volume of individual applications Multi-volume by Pressing Volume Key while using an Battery Settings application.
Security & privacy Settings Enabling USIM/eSIM PIN Set security functions such as screen lock and fingerprint When PIN is enabled, a window for entering PIN appears to authentication, and make privacy settings such as the allow handset use each time handset is powered on with USIM permission manager and password display.
System Settings PIN Cautions Make settings for language and input, date and time, backup, Entering incorrect PIN three consecutive times activates reset, etc. PIN Lock. To cancel, Personal Unblocking Key (PUK) is required; contact Customer Service. Entering incorrect PUK ten consecutive times locks USIM Card/eSIM, disabling System Settings handset.
Other Settings Personalize Settings Customize theme, color, font style, etc. Settings can be made Network & Internet Settings for the following items. Make settings for Wi-Fi, mobile networks, data usage, etc. Item Description Settings can be made for the following items. Wallpaper Make Wallpaper settings.
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Notifications Settings Gestures Settings Make notification settings. Settings can be made for the Make settings for gesture operation. Settings can be made for following items. the following items. Item Description Item Description Manage notifications for individual System App settings Set the navigation mode. applications.
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Storage Settings Accessibility Settings Check how much handset storage space is available. Settings Set captions, magnification gestures, and other useful can be made for the following items. accessibility functions. Settings can be made for the following items. Item Description Item Description Storage Enable use of storage manager tool, and...
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Apps Settings Safety & emergency Settings Make application settings. Settings can be made for the Make settings for emergency contacts, emergency alerts, etc. following items. Settings can be made for the following items. Item Description Item Description Recently Open Personal Use functions for sharing your emergency Recently opened applications appear.
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Google Settings About Phone Make settings for Google services. Settings can be made for Check device name, own phone number, etc. Settings can be the following items. made for the following items. Item Description Item Description Manage Device name Check/change handset name. your Google Make Google account settings.
Global Roaming Tap network to connect to Handset is Global Roaming Service eligible. Use the same handset number outside Japan. Handset connects to an appropriate cellular provider automatically by default. A specific carrier can also be selected manually. Change communication method and data roaming settings. Setting the Carrier In Home Screen, (Settings)
Making Calls while Abroad Changing Roaming Setting See SoftBank Website to learn about roaming areas/services, etc. https://www.softbank.jp/en/mobile/service/global/ In Home Screen, (Settings) Network & internet International Calls to Japan and Other Countries from Abroad In Home Screen, (Phone) Mobile network Phone opens. Roaming Call window opens.
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Calls to Landline Phones/Cell Phones in Country of Stay Enter country code then other party number (omit first 0) Place calls the same way you would within Japan. ・Do not enter country code or omit first 0 from phone numbers. In Home Screen, (Phone) ・Do not omit first 0 from phone numbers when dialing Italy...
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Handset dials number. Call begins when other party answers.
Warranty & After-Sales Service Specifications Warranty Handset ・The warranty period is 1 year from the date of newly Item Description purchase. Weight Approx. 189 g ・Repairs will be done based on terms of repair service. Terms of repair service is referred to SoftBank website. Continuous (VoLTE): Approx.
Customer Service If you encounter any difficulties or are unsure of anything, contact customer service. SoftBank Customer Support ・From a SoftBank handset, dial toll free at 157 ・From a landline/IP phone, dial toll free at 0800-919-0157 ・Business hours : Call 10:00am - 7:00pm / Chat 9:00am - 8:00pm Smartphone Technical Support Center ・From a SoftBank handset, dial toll free at 151...
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Safety Precautions Safety Precautions............92 Material List..............101 Important Product Information........101 Bluetooth /Wi-Fi (WLAN)..........104 ® Drip & Dust Resistance..........105 Intellectual Property Rights..........106 RF Exposure Information of This Product....107...
Safety Precautions Handset, AC Charger (Optional Accessory), Wireless Charger (Complimentary Sample), USIM Card, SIM Read safety precautions before using handset. Removal Pin (Complimentary Sample), Observe precautions to avoid injury to self or others, or (Common) damage to property. Safety Precautions These labels indicate the degree of risk from improper use.
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Do not subject handset to excessive force or Use optional accessories specified by SoftBank. break it. Especially when carrying it in your Using unspecified accessories or those of unknown pocket, do not hit it or press it between other manufacture, origin, or specification may cause fire, burns, objects.
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Power off handset near electronic devices that use precision control or faint signals. Do not drop, stomp, throw, or otherwise subject to strong force, impact, or vibration. Radio waves may cause electronic devices to malfunction or may adversely affect the operation. May cause fire, burns, injury, electric shock, etc.
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Handset Do not use damaged handsets or related accessories. May cause fire, burns, injury, etc. Do not throw handset into a fire or apply heat. May cause fire, burns, injury, etc. Do not place handset on unstable/uneven surfaces. Be extra careful while the vibrator is set.
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Power off handset or set to Airplane mode before boarding an aircraft. Do not shine LED Flash or photograph with it flashing close to someone's eyes. In particular, Use of handset on board an airline is restricted. Follow the keep away from infants. airline's instructions.
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If Display or Camera lens is broken, do not touch the broken components or exposed inside When using the motion sensor, ensure the of handset. safety of the surroundings and hold handset firmly, not swinging around more than Touching the broken or exposed part may cause burns, necessary.
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AC Charger (Optional Accessory) Before using handset in a car, check with the car manufacturer or dealer for information about the effects of radio waves. Handset radio waves may affect the vehicle's electronic Do not use AC Charger (optional accessory) or equipment in some car models.
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Do not charge anything that is wet with liquids Persons with an implanted pacemaker, such as water (drinking water, sweat, sea defibrillator, or other electronic medical water, urine of pets, etc.) using a wireless equipment should consult carefully with charger (commercially available). a doctor before using a wireless charger (commercially available).
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Handling near Electronic Medical Equipment Do not touch AC Charger (optional accessory) that is connected to an outlet continuously. May cause burns, etc. Persons with an implanted pacemaker, defibrillator, or other electronic medical USIM Card equipment should keep handset at least 15 cm away from the device.
Material List Important Product Information motorola razr 40s Main Unit Handset, AC Charger (Optional Accessory), USIM Card, SIM Removal Pin (Complimentary Sample), (Common) Part Material/Surface Treatment Display, ・A screen protector is adhered to Display. Removing this Screen PET/hard coating screen protector or adhering an other-brand protective film, Protector etc.
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Internal Battery To Ensure Safe Driving ・Battery is built in and is not removable. ・Using handset while driving risks safety. Follow laws and ・Internal Battery is capable of charging and discharging at regulations of countries and regions where using handset. least several hundred times, but will ultimately wear out.
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Display (Touchscreen) Personal Information and Data Security ・Touchscreen-type display, operate with your fingers on ・Use of some handset functions and third-party applications Display. may cause leakage of personal information, loss of ・Display is designed to be contacted lightly by your fingers. data, or allow access by a third party.
Bluetooth /Wi-Fi (WLAN) ® Cautions for General Use Connection/operation may not be possible with some The frequency band used by handset Bluetooth /Wi-Fi ® Bluetooth /Wi-Fi (wireless LAN) devices. ® (wireless LAN) functions is also used for operation by Handset Bluetooth /Wi-Fi (wireless LAN) communication is ®...
Drip & Dust Resistance To Maintain Drip/Dust Resistance Handset has IPX2* drip protection and IP5X* dust protection Always check the following to maintain drip/dust resistance. with SIM Card Tray closed firmly. ・Insert SIM Card Tray securely. Any debris (single hair, grain *1 IPX2 indicates that handset functions as a phone when of sand, minute fiber, etc.) trapped between contacting tilted at an angle 15 degrees or less and exposed to water...
・The Satofull name, logo, and service name are registered trademarks or trademarks of Satofull Co., Ltd. in Japan. ・MOTOROLA, the M logo, MOTO, and the MOTO family of marks are trademarks of Motorola Trademark Holdings, LLC. ・Qualcomm Snapdragon is a product of Qualcomm Technologies, Inc.
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Simplified Declaration of Conformity for [A303MO] Hereby, Motorola Mobility LLC declares that the radio equipment type [A303MO] is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address:...
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A About the User Guide............3 Adding Applications............59 Airplane Mode..............24 Applications...............58 B motorola razr 40s Basic Operation..............22 Battery Settings...............72 User Guide Index Bluetooth /Wi-Fi (WLAN)..........104 ® C Capturing Still Images/Videos......... 54 Charging Internal Battery..........12 Connecting by Wi-Fi............64 Customer Service..............
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Other Settings..............75 P Parts & Functions.............. 6 Phone Number..............43 Placing/Answering Calls........... 36 Power On/Off..............13 R RF Exposure Information of This Product....107 S Safety Precautions............92 Security & privacy Settings..........73 Sending Messages (+Message)......... 46 Setting a Google Account..........16 Sound &...
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40s User Guide December 2023, First Edition SoftBank Corp. Visit SoftBank Shop for assistance Model : motorola razr 40s Importer : Motorola Mobility Japan LLC Manufacturer : Motorola Mobility LLC...