COPYRIGHT STATEMENT COPYRIGHT STATEMENT All information in this document is subject to copyright and other intellectual property rights of Alpha ESS Co., Ltd. with all rights reserved. Please keep the manual and strictly follow all safety and operating instructions in this manual. Please read this entire document before installing or using SMILE-SPB ESS.
The mentioned introduction describes a general operation situation of SMILE-SPB system. The operation mode can be changed through AlphaESS App based on the system layout. The operations for SMILE-SPB system are illustrated as below.
The battery can be charged by the grid, verter creates a micro grid, and the status and the charge time/power could be set of the load determines whether PV en- on the AlphaESS App. ergy flows into the load or charges the battery. 1.2. Application Scenarios The SMILE-SPB System, including the SMILE-SPB inverter and SMILE-BAT-8.2PHA (with...
INTRODUCTION Figure 2 BACK-UP WHOLE HOME * indicates that part is placed in the distribution box. 1.3. Safety & Warning 1.3.1. Inverter Safety & Warning SMILE-SPB system has been designed and tested under safety requirements. However, as with power electronic devices, there may still be residual risks despite strict standards.
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INTRODUCTION Symbols Explanation DANGER indicates a hazardous situation which, if not avoided, will result in serious injury or even death. WARNING indicates a hazardous situation which, if not avoided, could result in serious injury or even death. CAUTION indicates a hazardous situation which, if not avoided, can result in minor or moderate injury.
INTRODUCTION 1.3.2. Safety Warning Any installation and operation on the inverter must be performed by qualified electricians, following the standards, wiring rules or requirements of local authorities or the grid company. The input and output circuits are isolated from the enclosure. If the system grounding is required by Sections 690.41, 690.42 and 690.43 of the National Electric Code ANSI/NFPA 70, this is the responsibility of the installer.
INTRODUCTION Code CSA C22.1. Before connecting the inverter to the grid, contact your local grid operator. The electrical connection of the inverter must be carried out by qualified personnel only. • Do not touch non-insulated conductors. • Do not touch the DC conductors. •...
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INTRODUCTION 1.3.3.2 Response to Emergency Situations The battery pack is composed of multiple batteries and designed to prevent the danger caused by malfunction. If the user touches the inner material of the battery cells due to damage to the shell, the following actions are recommended.
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INTRODUCTION 1.3.3.3 Important Safety Instructions This section contains safety precautions that must be observed at all times when working on or with the product. To prevent personal injury and property damage and ensure long-term operation of the product, please read this section carefully and follow all safety precautions at all times.
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INTRODUCTION Damage to the inverter due to electrostatic discharge • Touching electronic components can cause damage to or destroy the inverter through electrostatic discharge. • Ground yourself before touching any component. Damage due to cleaning agents • The use of cleaning agents may cause damage to the product and its components.
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INTRODUCTION Danger to life due to electric shock when acting components or DC cables are touched When PV panels are exposed to sunlight, the PV array generates high DC voltage in the DC conductors. Touching the acting DC cables can result in significant injuries or even death due to electric shock.
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INTRODUCTION Symbols on the type label and warning label of the battery pack Symbol Explanation Beware of a danger zone. This symbol indicates that the product must be additionally grounded if additional grounding or equipotential bonding is required at the installation site. Beware of electrical voltage.
INTRODUCTION Product Overview 1.3.4. Inverter Interface Introduction 1.3.4.1 Inverter Product Overview Item Object Description Used to communicate with the battery pack SMILE-BAT- 8.2PHA (with EMS).
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INTRODUCTION 1.3.4.2 User Interface Introduction 1.3.4.3 Inverter LED Signals Eight LED indicators are provided on the display panel. These LED indicators provide information about the operational status of the product. LED Indicator Status Explanation The system works normally. SYSTEM The system is not operating. Back-up is ready / power available.
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INTRODUCTION Consuming energy from the grid / buying. Supplying energy to the grid / zero out ENERGY Supplying energy to the grid / selling. Not connected to the grid or system is not operating. The communication between EMS and inverter is normal. INV COM The communication between EMS and inverter is abnormal.
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INTRODUCTION 1.3.5.2 Battery LED Signals Four LED indicators are provided on the display panel. Different colors represent different states: green for SOC, yellow for protection, red for error. The LED indicators provide information about the SOC operational status of the battery pack.
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INTRODUCTION 1.3.5.3 Battery Interface Introduction SMILE-BAT-8.2PHA (WITH EMS) Item Definition Description COM*2 Communication port for expanded batteries INV*1 Connect to EMS communication port of the inverter RS485*1 Modbus dispatch and 12V Power METER*1 Meter communication port LAN*1 Ethernet connection port AUX Contact 1- COM Port PIN Definition: Communication port for expanded batteries RS485B...
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INTRODUCTION 5- LAN Port: Ethernet connection port 6- AUX Port: AUX Contact DO1_NO DO1_COM DO1_NC DI_negative DI_positive SMILE-BAT-8.2PHA (WITHOUT EMS) Item Definition Description COM*2 Connect to communication port on the next and the last batteries...
INTRODUCTION 1.4. Tools Required 1.4.1. Installation Tools Ratchet wrench Screwdriver (T20) Tape measure Level (with Sleeve:SW10) Drill (With broach: Wire crimper for Pencil or marker Wire stripper Making cable set φ10mm(0.4in) with pin terminal L120mm (4.72in) 1.4.2. Safety Gear for Personal Protection It is required to wear the following safety gear when handling the battery pack.
STORAGE 2. STORAGE 2.1. Inverter Storage The following requirements should be met if the inverter is not put into use directly: 1. Do not unpack the inverter. 2. Keep the storage temperature at -40~70° C and the humidity at 5%~95% RH. 3.
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STORAGE – Keep batteries away from direct sunlight. – Keep batteries at least 2 meters away from heat sources. 7. The batteries in storage must be disconnected from external devices. The indicators (if any) on the batteries should be off. 8.
No parallel connection of the back-up Single Battery bank cannot be connected is allowed in general application. to multiple inverters. Please contact AlphaESS first for advanced application. Back-up side cannot be connected to On-Grid or back-up side cannot be the grid.
INSTALLATION 3.2. Other accessories Some accessories should be prepared by installer as follows. AC Copper Conduits Ethernet DC Copper Rj45 Plugs Cables Conductor According to Cables Conductor CAT5 22/24AWG SPB7.6:8~10 AWG local CAT5 6AWG 600V SPB9.6: 6~8 AWG regulations Other accessories are also required depending on what back-up wiring solutions you choose, BACK-UP SELECTED CIRCUIT and BACK-UP WHOLE HOME.
INSTALLATION SMILE-BAT-8.2PHA (WITHOUT EMS) Quick Installation Expansion Pipe Wall Panel (X1) Pin Terminal (X5) Manual(X1) Screw (X4) Non-Insulated White Silicone Plug Black Silicone M5*10 Screw (X4) Spade Terminal (X2) (X5) Plug (X5) M6*10 Screw (X5) 3.3.2. Batteries Installation Step1: Remove the carton tape, and after taking out the accessories, and take the carton in the direction shown below.
INSTALLATION Step 3: Place the battery against the wall, select 4 points and mark them through the wall panel. Then drill holes on the wall φ10*80mm (Φ0.4 in, depth:3.1 in). Fix the battery to the wall with screws (tool: SW10 screwdriver). There should be 2 sets of each left and right symmetrical holes.
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INSTALLATION Only two batteries can be stacked in each column. Due to its heavy weight, it is recommended to use an additional tool to lift the second battery during the installation. 2) Batteries also can be installed by side (please refer to step 1~3 in chapter 3.3.2). The distance between the two batteries should be larger than 100 mm (3.9 in).
INSTALLATION You can choose any hole by yourself for wiring on the premise of local safety regulations. 3.3.4. Checking the Outer Packing Before unpacking the battery and inverter, check the outer packing for damage, such as holes and cracks. If any damage is found, do not unpack the product and contact your distributor as soon as possible.
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INSTALLATION Rule 1. Any part of this system shouldn't cause the switch and breaker’s disconnecting the inverter from DC and AC power. Rule 2. Inverter should be installed on a solid surface, where it is suitable for inverter's dimensions and weight. Rule 3.
INSTALLATION 3.3.7. Wall Mounted Bracket and Inverter Installation Inverter should be installed away from combustible, explosive and strong electro- magnetic materials. The inverter is suitable for mounting on concrete or other non- combustible surface only. Avoid drilling holes in walls with cables inside or on the back. Make sure the hole positions are horizontal and vertical.
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INSTALLATION Step 2: Use expansion bolts in accessory box to fix the wall-mounted bracket onto the wall tightly. Load capacity of the wall must be higher than 300lb, otherwise it may not be able to prevent the inverter from dropping. Step 3: Carry the inverter by holding the enclosure on two sides and place the inverter on the wall-mounted bracket.
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INSTALLATION Step 4: Fasten the inverter by fastening screws. (3 positions) Step 5: Inverter can be locked for anti-theft. Lockers will not be provided by inverter manufacturer.
INSTALLATION 3.3.8. Transformer Packing List Check the scope of delivery for completeness and any externally visible damage. Contact your distributor if the scope of delivery is incomplete or damaged. Wall- Expansion Allen Mounted Transformer Fixed Screw Pin Terminal Bolts Wrench Bracket 3.3.9.
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INSTALLATION Step 1: Use the wall-mounted bracket as a template and drill holes in the wall, 0.39 in diameter and 3.15 in deep. Fix the wall-mounted bracket on the wall using the expansion bolts in the accessories bag. Step 2: Carry the auto-transformer by holding the housing on two sides and place the equipment on the mounting bracket.
INSTALLATION 3.4. Electrical Connection Before starting installation or commissioning SMILE-SPB, please read the statements below carefully. • During wiring connection, the operator should always wear proper PPE. • Installation and commission must be performed by a licensed electrician in accordance with local, state, and National Electrical Code ANSI/NFPA 70 requirements.
INSTALLATION Step 2: Remove the waterproof cover by a cap removal tool. Step 3: Insert the corresponding conduit and fittings, then fasten the joint. 3.4.2. Removing Battery Maintenance Cover Step 1: Remove the battery maintenance cover...
INSTALLATION 3.4.3. Power Connection between Battery and Inverter Please follow the requirements and steps below strictly, or SMILE-SPB system damage or even fire may occur if not satisfied with next conditions. • Before connecting battery power cable, make sure that all the switches and breakers connected to the inverter and battery pack are closed and that there is no power left in the inverter.
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INSTALLATION Step 1: Use the correct pin terminal from the accessory box. Press the pin terminal on the conductor core tightly. Make sure cable jacket is not locked within the pin terminal. It is not necessary to press the terminal and if you use the hard conductor or single conductor, just remove the insulation.
INSTALLATION 3.4.4. On-Grid Connection An external AC breaker, usually located in a load panel or solar dedicated AC sub-panel, is needed for an on-grid / AC connection to isolate the inverter from the utility grid when necessary. Proper specification of an AC circuit breaker for the specific inverter model is advised. Please read the following table for the recommended maximum ampacity rating of the AC circuit breaker and local (AHJ) requirements before selecting a suitable AC circuit breaker.
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INSTALLATION Step 1: Use the right pin terminal from the accessory box. Press the pin terminal on the conductor core tightly. Make sure cable jacket is not locked within the pin terminal. It is not necessary to press the terminal if you use the hard conductor or single conductor, just remove the insulation.
INSTALLATION Wire the AC Cables between inverter Grid port and MAIN PANEL or ATS. 3.4.5. Back-up Connection 3.4.5.1 Declaration for back-up function The below statement lays out general policies governing the AC-coupled energy storage inverters. 1. The back-up function need to add an extra auto-transformer for 120V back-up loads. Otherwise, the off grid function may not be used, and back-up load may be damaged.
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INSTALLATION 3.4.5.2 Micro-grid system configuration When SMILE-SPB inverter detects the charging power in off-grid mode, it will turn on micro-grid mode. In order to ensure the stability of a micro-grid, the system configuration must follow the rules: 1. A micro-grid system only supports one PV inverter. 2.
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INSTALLATION 3.4.5.3 Micro grid frequency shift When the battery SOC is high and the charging power is detected, SMILE-SPB inverters will increase the output frequency, causing the PV inverter to reduce the output power, until the battery enters a low power discharge state. 3.4.5.4 Declaration for back-up loads SMILE-SPB inverters are able to supply over load output at its back-up.
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INSTALLATION Inverter model AC breaker specification SMILE-SPB7.6-INV SMILE-SPB9.6-INV No AC breaker on the back-up side will lead to inverter damage if an electrical short- circuit happened on the back-up side. Under On-Grid condition, the back-up function cannot turn off. 3.4.5.8 Back-up Load Configuration Case1.
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INSTALLATION Case2. If there is only a 240V Load and no 120V loads, inverter output power ≤ 10kVA. Case3. If there is 240V Load with a power draw = P1, then any 120V load has a maximum power ≤ (10-P1)/2 kVA. The 120V and 240V load configuration of auto-transformer should meet the below requirements.
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INSTALLATION Step 1: Use the right pin terminal from the accessory box. Press the pin terminal on the conductor core tightly. Make sure cable jacket is not locked within the pin terminal. It is not necessary to press the terminal if you use the hard conductor or single conductor, just remove the insulation.
INSTALLATION 3.4.6. Ground Wiring Connect the ground cable to one of the ground points by the non-insulated spade terminal. Choose one of the ground points for connection 3.4.7. Auto-transformer (Optional) Wiring Step 1: Remove the 4 screws by Allen Wrench of the auto-transformer and remove the cover.
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INSTALLATION Conductor Core Size Inverter model (Recommended) SMILE-SPB7.6-INV 8 ~ 10 AWG SMILE-SPB9.6-INV 6 ~ 8 AWG Step 3: NTC of auto-transformer use the cable 22AWG or 24AWG, 600V insulated. One end is connected with a 2-pin terminal for inside inverter connection, and the other end is pressed with the smallest pin terminal in the packing list for auto-transformer connection.
INSTALLATION Step 5: Pass the corresponding conduit and fasten the joint. Cross the cables through the auto-transformer port. Connect cables to auto-transformer port. Wire the power and communication cables between inverter and transformer as below: 3.4.8. Meter Connection The electricity meter is not a standard accessory and needs to be purchased additionally.
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INSTALLATION 3.4.8.1 Meter wiring introduction AC -coupled system Wire the communication and power cables on METER. Communication connection: Connect the RS485A and RS485B on the RJ45 to RS485 Terminal of METER, which is factory installed on the battery (with EMS), to the RS485A+ and RS485B- port on the meter, by using a twisted-pair cable.
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INSTALLATION Meter (on Inverter) RS485(in Inverter) 3 (Green/White) 6 (Green) The CT connection rules are as follows: Grid CT PV CT L1 CT+ ——Red L1 CT+ ——Red L1 CT- ——Black L1 CT- ——Black L2 CT+ ——Red L2 CT+ ——Red L2 CT- ——Black L2 CT- ——Black 3.4.8.2 Meter Address Setting Model...
INSTALLATION 3.4.9. Communication Connection between Battery (with EMS) and Inverter Connect the RS485A and RS485B on the RJ45 to RS485 Terminal of INV, which is factory installed on the battery (with EMS), to the EMSA and EMSB of EMS port on the inverter, by using a twisted-pair cable.
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INSTALLATION Step 2: Drag the cables through EMS port. Connect cables to EMS port. Wire the DC & COMMUNICATION cables between inverter and battery (EMS) as below:...
INSTALLATION 3.4.10. Wi-Fi Module Connection Remove the Wi-Fi Cover on the right side and install the Wi-Fi module (tool: T20 screwdriver, torque:1.2 lbf.ft). If you do not use Wi-Fi module for communication, you can refer to chapter 3.5.11. LAN Connection for communication connection. Wi-Fi module (X1) M4*12 Screw (X2) 3.4.11.
INSTALLATION 3.4.12. Battery Expansion Electrical connections 3.4.12.1 Power connection between batteries Connect the power cables between batteries according to the following figure. Cables used to connect the batteries should at least meet AWG 8, and can withstand temperatures above 105℃ and DC voltage above 1000V. Before delivery, the terminal resistance has been installed on the battery with EMS;...
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INSTALLATION 3.4.12.2 Communication connection between batteries Connect the communication cables (CAT5) between batteries according to the following figure. Wire the DC & COMMUNICATION cables between battery and battery.
INSTALLATION 3.4.13. System Operation Step 1: Confirm that all wiring has been completed, and then install the maintenance cover (tool: T20 screwdriver, torque: 1.8 ft-lb). As shown in the figure below, put eight silicone plugs into the maintenance cover. Step 2: Turn on: Turn on the breaker and press the power switch for 1-2 seconds.
INSTALLATION 3.4.14. Battery Label Instruction Battery Serial Number EMS Serial Number MAC Address Check Code The SMILE-BAT-8.2PHA with EMS (Host battery) has two labels. One is battery label including the battery serial number. Another is the EMS label including the EMS serial number, MAC address and check code.
3.5.1. Download and Install App 1.Android device users can download the App through major Android application markets such as Google Play. 2.IOS device users can search for “AlphaESS” in App Store and download the App. AlphaESS App 3.5.2. Wi-Fi Module Setting This section is for the users who have a system with a Wi-Fi module.
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INSTALLATION Select the Wi-Fi Module Signal This is default pass code Step 3: If your mobile phone hasn’t connected to the system’s hotspot, please open the Wi-Fi network list and find the hotspot named by the product SN, then input the password “12345678”...
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INSTALLATION The system will not be able to connect to the internet through Wi-Fi module without Wi-Fi configuration. Step 6: Configure the system on App and check system information Parameters Setting...
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INSTALLATION Check running status Check system information...
INSTALLATION 3.5.4. TURN ON SYSTEM Before Wi-Fi Module Setting Follow the turning on steps as below 1. Ensure that the battery breakers of the product and all other breakers connected to the product are “OFF”. 2. Short press the battery power switch on the left side of battery pack, then switch on the battery breaker of battery pack, the battery will be turned on and LED lights will be lighted up.
COMMISSIONING 4. COMMISSIONING 4.1. Checking Before Power-On Check Item Acceptance Criteria Mounting The mounting space is proper, and the mounting environment environment is clean and tidy, without other objects. Battery pack, inverter The battery pack, inverter and transformer are and transformer mounted correctly, securely, and reliably.
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COMMISSIONING Switch on the battery breaker on the right side of battery pack, and then short press the power switch. Switch on the external battery breaker between the battery pack and the inverter. Switch on the external AC breaker between the grid and the inverter. Set the operating parameters through the App.
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COMMISSIONING 4. Check the wiring of the backup load Switch on the external AC breaker between the backup loads and the inverter. Please connect a low-power electrical appliance to the socket of backup load. If the electrical appliance can work normally, it means that the wiring of the backup has been installed successfully.
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COMMISSIONING Step 2 Select “ON” to Charge Batteries from the Grid please set the “Charging period 1” for the time and the SOC would be 100 under this operation. Step 3 GRID – The relative value should be like this:Load = PV ±...
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COMMISSIONING If the operation is normal as descripted in “Step3”, please remember to deactivate the “grid force charging mode” by clicking “OFF” and save the changes. 6. Turn off the system Long press the battery power switch on the right side of battery pack for at least 5 seconds, the battery will be turned off and LED lights will be off.
TROUBLESHOOTING 5. TROUBLESHOOTING 5.1. Problems During Operation SMILE-SPB inverter does not start up with battery only Solution: Make sure the voltage of battery is higher than 100V, otherwise battery cannot start up SMILE-SPB inverter. SMILE-SPB inverter doesn’t discharge or output without PV or when PV is lower than load power.
About AlphaESS App Operation and Monitoring Q: Why can’t I save setting on AlphaESS App? A: It could be caused by losing connection to hotspot. Make sure you have already connected hotspot (make sure no other devices...
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TROUBLESHOOTING About Meter and Power Limit Function Q: How to activate output power limit function? A: For SMILE-SPB SYSTEM, the function could be realized by: Turn on export power limit function and set the Max. output power to the grid on App. Even if output power limit is set to 0%, there might still be a deviation of a maximum of 100W exported to the grid.
TROUBLESHOOTING 5.3. Protection and Error Messages 5.3.1. Inverter Error Troubleshooting Installers can check the error codes on the page "Running logs" on AlphaCloud monitoring by selecting the log type as "Fault/Warning". Error Error Solution description Restart the inverter to see if the fault still exists. If it still 100005 BUS_OVP1 exists, contact service.
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TROUBLESHOOTING 3. After the inverter is powered off and waiting for 30 minutes, then restart it. If the fault still exists, contact service. Restart the inverter to see if the fault still exists. If it still 100014 M_S_com fault exists, contact service. Check if PV string Voc is lower than max.
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TROUBLESHOOTING 2. Make sure AC cables are connected tightly and correctly. 3. If all is well, please try to switch off AC breaker and switch on again in 5 mins. 4. If the fault still exists, contact service. Restart the inverter to see if the fault still exists. If it still 100131 AC_HCT Failure exists, contact service.
TROUBLESHOOTING 5.3.2. Battery Protection Description Protectio Description Troubleshooting Indicator n Code Display Wait for automated recovery. Temperature In case the problem has not difference recovered for a long time, please call the service center. Stop discharging and High charging until this code is temperature eliminated and wait for the temperature to drop.
TROUBLESHOOTING 5.3.3. Battery Error Description Error Description Troubleshooting Indicator Code display Hardware Wait for automatic recovery. Error 01 error In case the problem is not resolved, please call the service Hardware Error 05 error center. Switch on circuit breaker after Circuit Error 06 breaker open...
DISCLAIMER 6. DISCLAIMER The SMILE-SPB systems are transported, used and operated under environmental and electrical conditions. Manufacturer has the right to not provide services or assistance under following conditions: • Product is damaged during transportation. • Product is out of warranty year and extended warranty is not bought. •...
TECHNICAL PARAMETERS 7. TECHNICAL PARAMETERS 7.1. Inverter Specifications Technical Data SMILE-SPB7.6-INV SMILE-SPB9.6-INV Battery Input Data Battery Type Li-ion Battery Voltage Range (V)* 80~495 Max. Charging Current (A) Max. Discharging Current (A) Charging Strategy for Li-ion Self-adaption to BMS Battery AC Output Data (On-Grid) Output Voltage Range (Vac) 211 to 264@240 211 to 264@240...
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TECHNICAL PARAMETERS Protection Anti-islanding Protection Integrated Insulation Resistor Detection Integrated Residual Current Monitoring Unit Integrated Output Over Current Protection Integrated Back-up Output Short Protection Integrated Output Over Voltage Protection Integrated Battery Input Reverse Polarity Integrated Protection General Data -31° F~140° F (-35℃~60℃) Operating Temperature Range Relative Humidity 0~95%...
TECHNICAL PARAMETERS 7.2. Auto-transformer Specifications Technical Data SMILE-SP9.6-TR Rated Voltage (Vac) 120/240V Split Phase Rated Frequency (Hz) Max. Continuous Output Current per Phase @ 120 V (A) Split Phase Imbalance Current @Rated Power (A) Thermal Protection General Data Operating Temperature Range -31°...
TECHNICAL PARAMETERS 7.3. Grid Parameter Setting For parameter, which used in grid support and protection function, adjustable requirement of CA Rule 21, HECO 14H and IEEE1547. 7.4. Battery Specifications SMILE-BAT-8.2PHA SMILE-BAT-8.2PHA Model (with EMS) (without EMS) Battery Type LFP (LiFePO4) Max.
MAINTENANCE 8. MAINTENANCE These servicing instructions are for use by qualified personnels only. To reduce the risk of electric shock, do not perform any servicing other than that specified in the operating instructions. 8.1. Routine Maintenance Normally, the inverter and battery pack need no maintenance or calibration. Disconnect the inverter and battery pack from all power sources before cleaning.
MAINTENANCE Risk of burnings due to hot enclosure of the inverter The enclosure can get hot during operation. • During operation, do not touch any parts other than the cover of the inverter. • Wait approx. 30 minutes before cleaning until the enclosure of the inverter has cooled down.
MAINTENANCE 8.3. Fuse Replacement If the inverter fuses are broken, replace them quickly. Before the replacement, all the power (battery, AC) connected by SMILE-SPB inverter must be switched off. Otherwise it will bring danger. The fuse must be of the same size, the current specification must be the same as the original fuse or higher, not less than the original specification.
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MAINTENANCE Step 3: Remove the broken fuses in the middle on vertical direction which is shown in the right figure and don't remove fuses by prying or other methods. Replace the fuses on vertical direction. Step 4: Remove 4 screws. Remove the broken fuses which is shown in the right figure and replace them.
MAINTENANCE Appendix 1: Protection Category Definition Overvoltage Category Definition Applies to equipment connected to a circuit where measures Category I have been taken to reduce transient overvoltage to a low level. Applies to equipment, not permanently connected to the Category II installation, such as appliances, portables tools and other plug-connected equipment.
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