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Ruijie RG-AP840-L Access Point
Hardware Installation and Reference Guide
Document Version: V1.2
Date: August 17, 2023
Copyright © 2023 Ruijie
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  • Page 1 Ruijie RG-AP840-L Access Point Hardware Installation and Reference Guide Document Version: V1.2 Date: August 17, 2023 Copyright © 2023 Ruijie Networks...
  • Page 2 Due to product version upgrades or other reasons, the content of this document will be updated from time to time. Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.
  • Page 3: Preface

    Preface Intended Audience This document is intended for: Network engineers  Technical support and servicing engineers  Network administrators  Technical Support Ruijie Networks Website: https://www.ruijienetworks.com/  Technical Support Website: https://ruijienetworks.com/support  Case Portal: https://caseportal.ruijienetworks.com  Community: https://community.ruijienetworks.com  Technical Support Email: service_rj@ruijienetworks.com...
  • Page 4 Specification An alert that contains a description of product or version support. 2. Note The manual offers information (including model, port type and command line interface) for indicative purpose only. In case of any discrepancy or inconsistency between the manual and the actual version, the actual version prevails.
  • Page 5: Table Of Contents

    Contents Preface ..............................I 1 Product Overview ..........................1 1.1 About the RG-AP840-L Access Point ..................1 1.2 Hardware Features........................1 1.3 Package Contents ........................5 1.4 Technical Specifications ......................5 1.4.1 Dimensions and Weight....................5 1.4.2 Radio Specifications ..................... 6 1.4.3 Port Specifications ......................
  • Page 6 2.2.1 Bearing Requirements ....................15 2.2.2 Ventilation Requirements ..................16 2.2.3 Space Requirements ....................16 2.2.4 Temperature/Humidity Requirements ..............16 2.2.5 Cleanliness Requirements ..................16 2.2.6 Anti-interference Requirements ................18 2.2.7 Lightning Protection Requirements ................. 18 2.2.8 Installation Site Requirements .................. 18 2.3 Installation Tools ........................
  • Page 7 3.7 Bundling Cables........................30 3.7.1 Precautions ......................... 30 3.7.2 Steps ..........................30 3.8 Checklist After Installation ....................30 3.8.1 Checking Access Point ....................30 3.8.2 Checking Cable Connection ..................30 3.8.3 Checking Power Supply ..................... 30 4 Verifying Operating Status ......................31 4.1 Setting up Configuration Environment ................
  • Page 8 6.2.1 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In ....33 6.2.2 LED Is Off for a Long Time ..................33 6.2.3 LED Is Solid Red ......................34 6.2.4 LED Is Solid Green ...................... 34 6.2.5 LED Keeps Blinking Blue at an Interval of 0.2s (in Fit Mode) ........34 6.2.6 LED Does Not Turn Solid Blue or Blinking Blue ............
  • Page 9: Product Overview

    The RG-AP840-L complies with IEEE 802.11n/ac/ax concurrently. The AP can be installed on a ceiling or wall. The RG-AP840-L adopts either local or PoE power supply. Users can flexibly select power supply modes based on various scenarios. The AP is an ideal choice for the scenarios including large-scale campuses, enterprise offices, and Wi-Fi hotspots.
  • Page 10 Hardware Installation and Reference Guide Product Overview Figure 1-1 Top View Figure 1-2 Bottom View...
  • Page 11 Hardware Installation and Reference Guide Product Overview Figure 1-3 Front View Table 1-1 Description System status Indicates the system operating status.
  • Page 12 Hardware Installation and Reference Guide Product Overview Figure 1-4 Side View Table 1-2 Reset Hole and Ports Reset Hole and Description Ports USB port Connected to a USB flash drive. Connected to a 54 V DC power adapter to supply power to DC power connector the AP.
  • Page 13: Package Contents

    The nameplate is at the bottom of the access point. Package Contents Table 1-3 Package Contents Item Quantity RG-AP840-L access point Mounting bracket Wall anchor 4.2 mm x 20 mm Phillips pan head self-tapping screw Warranty card and hazardous substance table...
  • Page 14: Radio Specifications

    Hardware Installation and Reference Guide Product Overview Dimensions and Weight RG-AP840-L Main unit: 1.0 kg (2.20 lbs.) Weight Mounting bracket: 0.1 kg (0.22 lbs.) Installation Ceiling mounting and wall mounting Lock option Kensington lock and securing latch Mounting bracket dimensions (W 120 mm x 120 mm x 8 mm (4.72 in.
  • Page 15 Hardware Installation and Reference Guide Product Overview Radio Specifications RG-AP840-L Antenna type Built-in omnidirectional antennas Antenna gain 3 dBi 20 dBm Max. transmit power Note: The transmit power is limited by local regulatory requirements. Power increment 1 dBm 802.11b: BPSK, QPSK, and CCK 802.11a/g/n: BPSK, QPSK, 16-QAM, and 64-QAM...
  • Page 16: Port Specifications

    Hardware Installation and Reference Guide Product Overview 1.4.3 Port Specifications Table 1-6 Port Specifications Port Specifications RG-AP840-L Bluetooth Bluetooth 5.1 USB port USB 3.0 Uplink: One 100/1000/2500/5000Base-T Ethernet port with auto- negotiation, supporting IEEE 802.3af/at/bt-compliant PoE One 5GE SFP port, backward conformity to 1GE and 2.5GE SFP, a...
  • Page 17: Power Supply And Consumption

    Product Overview 1.4.4 Power Supply and Consumption Table 1-7 Power Supply and Consumption Power Supply RG-AP840-L Consumption 54 V DC/1.1 A power supply Input power supply PoE/PoE+/PoE++ power supply (IEEE 802.3af/at/bt- compliant) Supported, supplying power to IoT units through the External power supply Ethernet ports.
  • Page 18: Environment And Reliability

    1.4.5 Environment and Reliability Table 1-8 Standards Compliance Environment and RG-AP840-L Reliability Working temperature: –10°C to +50°C (+14°F to +122°F) Storage temperature: –40°C to +70°C (–40°F to +158°F) Temperature Note: At an altitude between 3000 m (9842.52 ft.) and 5000 m (16404.20 ft.), every time the altitude increases by 220 m (721.78...
  • Page 19 Hardware Installation and Reference Guide Product Overview Color Status Description The system is running normally, but the uplink Solid red service port of the AP is Down. On for 3s Slow blinking in In Fit AP mode, CAPWAP tunnel establishment between the AP and the AC has timed out.
  • Page 20: Sfp Module

    Hardware Installation and Reference Guide Product Overview 1.5.2 SFP Module The peer device that is directly connected to the 5GE SFP port of the AP supports electrical and optical ports. However, the negotiation rates are different when the devices at both ends use different port rates or use different SFP modules. For details, Table 1-11 Table 1-12.
  • Page 21 Hardware Installation and Reference Guide Product Overview Negotiation Rate Supported by Peer Port AP SFP O/E Converter 1G/2.5G/5G/10G/au Port Rate Rate 1G/10G/auto Not supported Not supported Not supported Not supported Not supported Caution The 2.5GE SFP port of the AP does not support rate negotiation. When the O/E ...
  • Page 22: Preparing For Installation

    Hardware Installation and Reference Guide Preparing for Installation Preparing for Installation Safety Precautions Note To avoid personal injury and device damage, carefully read the safety precautions  before you install the device. The following safety precautions may not cover all possible dangers. ...
  • Page 23: Electric Safety

    Hardware Installation and Reference Guide Preparing for Installation 2.1.3 Electric Safety Warning Improper or incorrect electric operations may cause a fire, electric shock, and other  accidents, and lead to severe and fatal personal injury and device damage. Direct or indirect contact with high voltage or mains power supply via wet objects ...
  • Page 24: Ventilation Requirements

    Hardware Installation and Reference Guide Preparing for Installation 2.2.2 Ventilation Requirements Reserve sufficient space in front of the air vents to ensure normal heat dissipation. After various cables are connected, bundle the cables or place them in the cable management bracket to avoid blocking air inlets.
  • Page 25 Hardware Installation and Reference Guide Preparing for Installation The following table shows the requirements for the dust content and granularity in the equipment room. Table 2-1 Requirements for Dust Dust Unit Content Dust particles (diameter ≤ 0.5 μm) Particles/m ≤ 1.4×10 Dust particles (0.5 μm ≤...
  • Page 26: Anti-Interference Requirements

    Hardware Installation and Reference Guide Preparing for Installation Note The Average refers to the average value of harmful gas in one week. The Maximum value is the upper limit of the harmful gas in one week, and maximum value can last for up to 30 minutes every day.
  • Page 27: Installation Tools

    Dedicated Tools Anti-static gloves, wire strippers, crimping pliers, and wire cutters Meters Multimeter and bit error rate tester (BERT) Related Devices PC, display, and keyboard Note The RG-AP840-L is delivered without a tool kit. The tool kit is customer-supplied.
  • Page 28: Installing The Access Point

    Hardware Installation and Reference Guide Installing the Access Point Installing the Access Point The RG-AP840-L must be used indoors and installed at a fixed position. Caution Ensure that you have carefully read the requirements described in Chapter 2, and the requirements have been met.
  • Page 29: Before You Begin

    Hardware Installation and Reference Guide Installing the Access Point Before You Begin Carefully plan and arrange the installation location, networking mode, power supply, and cabling before installing the device. Confirm the following requirements before installation: The installation site can provides sufficient space for heat dissipation. ...
  • Page 30: Precautions

    Hardware Installation and Reference Guide Installing the Access Point Precautions To ensure the normal operation and prolonged service life of the access point, observe the following safety precautions. Do not power on the device during installation.  Place the device in a well-ventilated environment. ...
  • Page 31 Hardware Installation and Reference Guide Installing the Access Point Figure 3-3 Securing the Mounting Bracket to a Ceiling Align the feet on the rear of the AP over the mounting holes on the bracket. Figure 3-4 Aligning the AP with the Mounting Bracket Install the Ethernet cable before sliding the AP into the mounting bracket.
  • Page 32: Wall Mount

    Hardware Installation and Reference Guide Installing the Access Point Figure 3-5 Sliding the AP into the Mounting Bracket The AP can be installed in any of four directions on the mounting bracket depending on how you route the Ethernet cable Caution The AP can be installed in any of four directions on the mounting bracket depending on ...
  • Page 33 Hardware Installation and Reference Guide Installing the Access Point Figure 3-6 Securing the Mounting Bracket to a Wall Diameter 6.5 mm Wall anchor Screw Align the feet on the rear of the AP over the mounting holes on the bracket. Figure 3-7 Aligning the AP with the Mounting Bracket DC power...
  • Page 34: Removing The Access Point

    Keep the Ruijie logo on top when installing the AP on a wall. Caution Keep the Ruijie logo on top when installing the AP on a wall.  The AP can be installed in any of four directions on the mounting bracket depending on ...
  • Page 35: Installing Other Modules

    Hardware Installation and Reference Guide Installing the Access Point Figure 3-9 Removing the Ceiling-Mount AP from the Mounting Bracket Ceiling Push Hold the wall-mount AP in your hands and push it out of the mounting bracket in the direction of the Ethernet port. Figure 3-10 Removing the Wall-Mount AP from the Mounting Bracket Installing Other Modules...
  • Page 36: Installing An Sfp Module

    Hardware Installation and Reference Guide Installing the Access Point Figure 3-11 Engaging the Securing Latch Align the feet on the rear of the AP over the mounting holes on the bracket. Slide the AP into the mounting bracket in the opposite direction against the arrow on the bracket until the AP clicks in place.
  • Page 37: Connecting Cables

    Hardware Installation and Reference Guide Installing the Access Point Figure 3-13 Inserting an SFP Module into the SFP Port Connect a fiber-optic cable to the SFP module. Figure 3-14 Connecting a Fiber-Optic Cable to the SFP Module Connecting Cables Connect a twisted pair cable to the LAN/PoE port of the AP. For details about the twisted pairs, see Connectors and Media.
  • Page 38 Hardware Installation and Reference Guide Installing the Access Point Bundling Cables 3.7.1 Precautions The power cords and other cables should be bound in a visually pleasing way.  When you bundle twisted pairs, make sure that the cables at the connectors have ...
  • Page 39 Hardware Installation and Reference Guide Verifying Operating Status Verifying Operating Status Setting up Configuration Environment The AP adopts PoE or DC power supply. When the AP is powered by PoE or DC power supply, verify that the power supply  functions properly and meets safety requirements.
  • Page 40 When the AP works in the fat mode, log in to the AP for remote maintenance.  When the AP works in the fit mode, use a wireless controller to manage and maintain  the AP uniformly. Hardware Maintenance If the hardware is faulty, please contact Ruijie technical support for help.
  • Page 41: Ethernet Port Is Not Working After The Ethernet Cable Is Plugged In

    Hardware Installation Guide Common Troubleshooting Common Troubleshooting General Troubleshooting Flowchart Common Faults 6.2.1 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In Verify that the peer device is working properly. And verify that the Ethernet cable is capable of providing the required data rate and is properly connected.
  • Page 42: Led Is Solid Red

    Hardware Installation Guide Common Troubleshooting 6.2.3 LED Is Solid Red The LED keeps solid red for a long time, indicating that the Ethernet port is not connected. Verify the Ethernet port connection. 6.2.4 LED Is Solid Green The AP needs to be initialized after power-on. During this period, the LED keeps solid green and does not turn blue until the initialization is completed.
  • Page 43: Appendix

    Hardware Installation Guide Appendix Appendix Connectors and Media 1000BASE-T/100BASE-TX/10BASE-T port 1000BASE-T/100BASE-TX/10BASE-T port is a 10/100/1000 Mbps port that supports auto- negotiation and auto MDI/MDIX Crossover. Compliant with IEEE 802.3ab, the 1000BASE-T port requires Category 5/5e 100-ohm UTP or STP with a maximum distance of 100 meters (328.08 feet). 1000BASE-T port uses four twisted pairs for data transmission, all of which must be connected.
  • Page 44 Hardware Installation Guide Appendix Figure 7-2 100BASE-TX/10BASE-T Pin Assignments The following figure shows feasible connections of the straight-through and crossover twisted pairs for a 100BASE-TX/10BASE-T port. Figure 7-3 100BASE-TX/10BASE-T Connection...
  • Page 45: Sfp Module And Specifications

    Hardware Installation Guide Appendix SFP Module and Specifications We provide appropriate SFP modules according to the port types. You can select the module to suit your specific needs. The SFP module and specifications are provided for reference. Table 7-1 Technical Specifications Transmit Power Receive Power (dBm)
  • Page 46: Cabling

    Hardware Installation Guide Appendix Cabling During installation, route cable bundles upward or downward along the sides of the rack depending on the actual situation in the equipment room. All cable connectors used for transit should be placed at the bottom of the cabinet rather than be exposed outside of the cabinet.
  • Page 47 Hardware Installation Guide Appendix Figure 7-4 Bundling Cables Twisted Bending Cables of different types (such as power cords, signal cables, and grounding ○ cables) should be separated in cabling and bundling. Mixed bundling is disallowed. When they are close to each other, you are advised to adopt crossover cabling. In the case of parallel cabling, maintain a minimum distance of 30 mm (1.18 in.) between power cords and signal cables.
  • Page 48 Hardware Installation Guide Appendix Figure 7-5 Bundling Cables When cables need to be bent, you should first bundle them up. However, the ○ buckle cannot be bundled within the bend area. Otherwise, considerable stress may be generated in cables, breaking cable cores. Figure 7-6 Bundling Cables Cables not to be assembled or remaining parts of cables should be folded and...
  • Page 49 Hardware Installation Guide Appendix high-temperature cables should be used. If heat sources cannot be avoided, high- temperature cables should be used. When screw threads are used to fasten cable terminals, the anchor or screw must ○ be tightly fastened. Figure 7-7 Cable Fastening ①...
  • Page 50 Hardware Installation Guide Appendix No knot is allowed in cabling or bundling. ○ For wiring terminal blocks (such as air switches) of the cold pressing terminal type, ○ the metal part of the cord end terminal should not be exposed outside the terminal block when assembled.
  • Page 51: Dc Connector Specifications

    Hardware Installation Guide Appendix DC Connector Specifications Input voltage: 54 V DC  Rate current: 1.1 A  Table 7-4 DC Connector Specifications Inner Outer Depth Polarity Symbol Diameter Diameter 2.1 mm (0.08 5.5 mm (0.22 9.5 mm (0.37 Center (tip) of the output plug: in.) in.) in.)

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