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eSSL F18 User Manual

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F18
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rahul dhobi
February 17, 2025

user id error

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1 comments:
Mr. Anderson
February 17, 2025

"User ID error" on the eSSL F18 likely means that the entered or scanned user ID is incorrect, not registered in the system, or has failed verification. This could happen if the user ID does not exist, is entered incorrectly, or if there is an issue with the authentication method (fingerprint, card, or password).

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Summary of Contents for eSSL F18

  • Page 1 Security at Fingertips User Manual www.esslsecurity.com...
  • Page 2 F18 is an innovative biometric fingerprint reader for access control application. Offering unparalleled performance by using an advanced algorithm for reliability, precision and excellent matching speed. The F18 features the fastest commercial-based fingerprint matching algorithm and high-performance, high-image quality infrared detection fingerprint sensor.

  • Page 3: Table Of Contents

    Contents 1. Operating Instruction ................- 1 - 1.1 Abbreviated Operating Procedures ........- 1 - 1.2 Introduction to Fingerprint Recognition technology .... - 2 - 1.3 About Verification Mode ............- 3 - 1.4 Connection with PC ............- 11 - 1.5 Main menu ................
  • Page 4 Contents 2.4.7 Anti-passback Setting★ .......... - 44 - 3. Communication Option ................ - 47 - 3.1 Network option ..............- 47 - 3.2 Serial port option★ ............- 48 - 3.3 Security ................- 49 - 3.4 Wiegand option★ ............... - 50 - 3.4.1 Input configuration ..........
  • Page 5 Contents 7.3 Keyboard test ..............- 70 - 7.4 Sensor test ................- 70 - 7.5 Real-time clock ..............- 70 - 8. Query Record ..................- 71 - 9. System Information ................- 74 - 9.1 Record capacity ..............- 74 - 9.2 Device information .............

  • Page 6: Operating Instruction

    1. Operating Instruction 1.1 Abbreviated Operating Procedures Step 1: Install the device and power it up. Step 2: Enroll users by registering his/her fingerprints, passwords or card. Assign users’ security privileges directly on the device. Step 3: After enrolling users, verify that his/her enrolled fingerprint, passwords or card is valid.

  • Page 7: Introduction To Fingerprint Recognition Technology

    F18 User Manual V1.0 1.2 Introduction to Fingerprint Recognition technology Enroll fingerprint by pressing index finger, middle finger or ring finger . Proper press: Make finger center pressed on the sensor window Improper press: Upright Too lean Slant Too downward Please adopt the correct way to place the finger to avoid improper operation led to the identification performance degradation.

  • Page 8: About Verification Mode

    F18 User Manual V1.0 1.3 About Verification Mode When the device is on initial interface, only after successful fingerprint or password or Card verification, user can save attendance record on the device. Initial Interface (As shown below):  Notice: 1) If the device have ID module, so Interface of Matrix and Magic style can be displayed "Press fingerprint or punch card".
  • Page 9 F18 User Manual V1.0 (1) 1:N fingerprint matching Verify the fingerprint pressed on the sensor at present with all fingerprint data in the fingerprint reader. Step 1: Press fingerprint properly on the sensor on initial interface. Step 2: If device says ‘Thank you”, the verification is completed.
  • Page 10 F18 User Manual V1.0 (2) 1:1 fingerprint match（User ID fingerprint) Verify the fingerprint pressed on the sensor at present with the fingerprint related with user number. Use this method when it is difficult to identify user’s fingerprint. Step 1: Input User ID of employee to be verified on initial interface.
  • Page 11 F18 User Manual V1.0 Step 3: If device says ‘Thank you”, the verification is completed.  Notice: If device says “Please press again”, return Step 2 for the second operation. - 6 -...
  • Page 12 F18 User Manual V1.0 If device says “Error ID”, that means you input ID number is wrong, please return Step 1 for the second operation.  Password Matching Step 1: Input User ID of employee to be verified on initial interface.
  • Page 13 F18 User Manual V1.0 Step3: Input password when the interface appears. Step 4: If device says ‘Thank you”, the verification is completed. - 8 -...
  • Page 14 F18 User Manual V1.0 When the screen displayed "password error" and "Input password again" as shown below: - 9 -...
  • Page 15 F18 User Manual V1.0 Please return Step 3 input password again for the second operation. Ranges of the input password time is 0~9. Employee can set default time what you want. For details please refer to 4.4 Display Setting. ...

  • Page 16: Connection With Pc

    F18 User Manual V1.0 Step 3: If the card has not registered yet, prompt that card is not registered. 1.4 Connection with PC The device only records attendance time. The statement can be disposed by software on PC. Therefore, it is necessary for device to connect PC to download attendance record to attendance software.
  • Page 17 F18 User Manual V1.0 Subnet mask: Default subnet mask as 255.255.255.0. You can modify it if it is necessary. Gateway address: Default gateway address0.0.0.0. You can modify it if it is necessary. Network speed: There are three options: ATUO, 10M, and 100M.

  • Page 18: Main Menu

    F18 User Manual V1.0 is set, input corresponding numerical value on connection interface of PC software.  Set device: Enter Menu Communication option to set the following items: Device ID: Set it in “Security”. It can be set from 1 254.
  • Page 19 F18 User Manual V1.0 Communication: Set up communication parameters between the equipment and the PC, including IP address, gateway, subnet mask, baud rate, device number, communications password etc. System: Manage the data and set the system parameters, including basic parameters, interface parameters, fingerprint and attendance parameters, to maximize meet user’s needs in the functional, display and other areas.

  • Page 20: User Management

    F18 User Manual V1.0 2. User Management The user’s basic information on the device includes fingerprint, password and management access. In company’s attendance management, for employee’s change, the information on the device also needs modification. Therefore, operations including “add, delete, check, modify and so on”...
  • Page 21 F18 User Manual V1.0  Notice: Only some models have name and card options. ID.NO: Staff's attendance number. FP (Fingerprint): enroll employee’s fingerprint. Ten fingerprints can be enrolled at most. The employee with fingerprint enrolled can use fingerprint to record attendance.
  • Page 22 F18 User Manual V1.0 may entry the menu operation; after the manager is appointed, anyone is unable to entry the menu until the manager status is confirmed, after the success can entry the menu： For example: the following is the flow for add user.
  • Page 23 F18 User Manual V1.0 Enroll password Input password (1～8) according to device’s prompt, and press OK to verify it. Then press OK save it or press ESC to exit without saving it. After saving, display will be on the device, which means the password has been set.

  • Page 24: Manage User

    F18 User Manual V1.0 number will display on the register button. Privilege setting Scroll the▲/▼ key and local cursor on the "Privilege" option box, scroll key to choose privilege. Save/exit user registration To confirm the registration information is correct, after getting confirmation, save it.
  • Page 25 F18 User Manual V1.0  Notice:1) means this employee is the administrator. means password has been enrolled. means ID Card has been enrolled. 2) The picture may be different from your device. The real product prevails. Press menu on the above interface, and the operating menu will pop out: Press ▲/▼...

  • Page 26: Search User

    F18 User Manual V1.0 2.2.1 Search user If many users are enrolled, in order to find an employee quickly, the device has provided “User ID” to search the employee. Press menu on manage user interface to get operating menu. Select “Search user”...

  • Page 27: Edit User

    F18 User Manual V1.0  Notice: The picture may be different from your device. The real product prevails. Press ▲/▼ to read attendance record. Press OK/menu to query detailed information. Then press “ESC” to return to manage user interface. 2.2.3 Edit user Edit user information saved in the device.
  • Page 28 F18 User Manual V1.0 fingerprint, password or card. Use ▲/▼ or query user on manage user interface to select employee to be edited. Then press menu to select “edit” or press shortcut to verify it, and all enrolled information can be displayed on the device: ...

  • Page 29: Delete User

    F18 User Manual V1.0 2.2.4 Delete user “Del user” is to delete employee’s partial information or all information from the device. It is used when the following states happen: 1) When employee’s fingerprint or password is not needed any more.

  • Page 30: Add User

    F18 User Manual V1.0 2.2.5 Add user In order to add user conveniently for operator, add user is configured here. The function is the same as that of 2.1 add user. 2.3 Card management★ Support Mifare non-touch intelligent card with working frequency of 13.56MHZ.
  • Page 31 F18 User Manual V1.0 1. Enrollment Step 1: Select enroll card and then press OK. Step 2: press keyboard to input the number to be enrolled（if the number has been there already, the device will prompt you to copy the information to the card.), and then press OK.

  • Page 32: Enroll Fingerprint Card

    F18 User Manual V1.0 Sway the card in the induction area. After the device inducts the card, move the card off. When the verification is successful, the device will give prompt.  Tips: Please enter user access control option to modify the verification mode as RF, or verification won’t be...
  • Page 33 F18 User Manual V1.0 Step 3: Press finger properly three times. Step 4: Device prompts “please show card”. Step 5: Put the card in the induction area, waiting for the device to read fingerprint data into card until the enrollment succeeds.

  • Page 34: Clear Card Information

    F18 User Manual V1.0 2.3.3 Clear card information Delete all the information in the card being operated at present. Operation: Put the card in the induction area, waiting for device to delete all the information in the card. If the card data has been stored in the device, the device will remind you whether to delete the information in the device or not.

  • Page 35: Set Card Parameter Value

    F18 User Manual V1.0 Press ▲/▼ to select “only copy user information” or “copy user information and fingerprint”, and then press OK. 2.3.5 Set card parameter value Set password of Mifare card and decide whether the information should be saved or not.
  • Page 36 F18 User Manual V1.0 card can only be used on this device. Save the information: Decide whether to save the enrolled information to the device when enrolling card or fingerprint card. “No” means the information is only saved in the card. “Yes” means the information is saved in both card and device.

  • Page 37: Access Control Option

    F18 User Manual V1.0 2.4 Access Control Option★ Access control option is to set user’s open door time zone, control lock and related device’s parameters. If the device support external facial instrument, it can not support the camera and advanced access control at the same time.

  • Page 38: Time Zone Setting

    F18 User Manual V1.0 2.4.1 Time Zone Setting Time zone is the minimum unit of access control option. The whole system can define 50 time zones. Every time zone defines seven time sections (namely, a week). Every time section is the effective time zone within 24 hours everyday.

  • Page 39: Holidays Setting

    F18 User Manual V1.0 Input time zone number. If the enrolled time zone has number already, then the time zone setting will displayed automatically. Press ▲/▼, to move the cursor to the input box, press numeric key on small keyboard to input value. Then press Menu to save it and press ESC to exit.
  • Page 40 F18 User Manual V1.0 Press ▲/▼ to select add. Press ▲/▼ to move cursor to the input box. Press numeric key on small keyboard to input the value. After setting, press Menu to save it. Then press ESC to exit.

  • Page 41: Group Time Zone Setting

    F18 User Manual V1.0 Press ▲/▼ to move cursor to the input box. Press numeric key on small keyboard to input the value. After setting, press Menu to save it. Then press ESC to exit. Delete holidays Select the line to be deleted. Press Menu to select delete in operating menu.
  • Page 42 F18 User Manual V1.0 Add group time zone Press Menu to get operating menu. Press ▲/▼ to select add. For example, to add a group whose time zone is 2 and 3, as shown below: - 37 -...
  • Page 43 F18 User Manual V1.0  Notice: 1) If holiday is effective, only when there is intersection between group zone and holiday time zone, can the group member open the door. 2) If holiday is ineffective, the access control time of group member won’t be affected by holiday.

  • Page 44: Set Unlock Combination

    F18 User Manual V1.0 In the Access Group setting interface, select the line to be deleted. Press Menu to select delete in operating menu. 2.4.4 Set Unlock Combination Make various groups into different access controls to achieve multi-verification and improve security. An access control can be made up of 5 groups at most.
  • Page 45 F18 User Manual V1.0 Press ▲/▼ to move cursor to the input box. Press numeric key on small keyboard to input value. After setting, press Menu to save it. Then press ESC to exit. Edit unlock combination Select the line to be edited. Press OK directly or press Menu to select edit in operating menu.

  • Page 46: Access Control Parameters

    F18 User Manual V1.0 menu. 2.4.5 Access Control Parameters Set device control locks and related device parameters. Lock driver time length: Device control electronic lock is in enabling time. （effective value 1～10 seconds) Door sensor delay: After the door is open, delay the time to check door sensor.

  • Page 47: Duress Alarm Parameters

    F18 User Manual V1.0 2) If time zone of NO or NC has no definition, the device will prompt it and add the definition in time zone setting. Operation: Press Menu -> User Management -> Access Setting -> Access Control Parameters: Press ▲/▼to move cursor to the item to be set.
  • Page 48 F18 User Manual V1.0 1:1 Trig: if select “Yes”, when user use 1:1 match mode, alarm signal will come out. Or there is no alarm signal. 1: N Trig: if select “Yes”, when user use 1: N match mode, alarm signal will come out.

  • Page 49: Anti-Passback Setting

    F18 User Manual V1.0 ★ Anti-passback Setting 2.4.7 overview Sometimes, some illegal person follows the employee into the gate, which will bring security problem. To prevent such risk, this function is enabled. In record must match out record, or the gate won’t be open.
  • Page 50 F18 User Manual V1.0 The choice of Machine models: Press ▲/▼ to switch the input box. Press to modify the setting. Select Anti-Out, refer to out anti-pass back, only user’s last record is in-record, the door can be open. Otherwise it will trigger the alarm signal as illegal access. Select “None”, refer to no anti-pass back, and no alarm will be triggered.
  • Page 51 F18 User Manual V1.0 will trigger the alarm signal as illegal access. Out: New user’s first time access will pass. In anti-passback mode not restrict of IN.  In-Out anti-passback (APB-Out/In): New user’s first time access will pass. Only user’s last record is out-record, can the door be open when he/she want IN.

  • Page 52: Communication Option

    F18 User Manual V1.0 3. Communication Option When the device and PC are used to transmit data, it is necessary to use communication wire to set communication parameters in the device. When the device is in communication, “communicating…” appears. Don’t operate the device then.

  • Page 53: Serial Port Option

    F18 User Manual V1.0 Device IP address: IP is 192.168.1.201 by default. You can modify it if it is necessary. But it cannot be the same with that of PC. Subnet mask: It is 255.255.255.0 by default. You can modify it if it is necessary.

  • Page 54: Security

    F18 User Manual V1.0 485 is recommended. RS232: Whether use RS232 to communicate. Select “ON” if RS232 is to be used. RS485: Whether use RS485 to communicate. Select “ON” if RS485 is to be used. USB: Whether use USB to communicate. Select “ON” if USB is to be used.

  • Page 55: Wiegand Option

    F18 User Manual V1.0 Device ID: 1—254. If RS232/RS485 is used, this ID needs to be input on the software communication interface. To improve the security of attendance data, connection password needs to be set here. Connection password must be input when PC software is to connect device to read data.

  • Page 56: Input Configuration

    F18 User Manual V1.0 3.4.1 Input configuration User defined format: User defined Wiegand input format Bit digit: Wiegand data digit length Pulse width: Pulse width is 100 microseconds by default, which can be adjusted from 20 to 800. Pulse interval: It is 900 microseconds by default, which can adjusted between 200 and 20000.

  • Page 57: Output Configuration

    F18 User Manual V1.0 Input the name of user-defined format. Press ▲/▼to move cursor to the item to be set. If it is the input box, press numeric keys on small keyboard to input the value. If it is the roll box, press to switch the values.
  • Page 58 F18 User Manual V1.0 Input the name of user-defined format. Press ▲/▼to move cursor to the item to be set. If it is the input box, press numeric keys on small keyboard to input the value. If it is the roll box, press to switch the values.

  • Page 59: System Option

    F18 User Manual V1.0 4. System Option Set system parameters to meet user’s demand as many as possible. 4.1 System parameters 1: 1 matching threshold value: The similarity of ID + fingerprint verification and the enrolled template 1: N matching threshold value: The similarity of verification and the...
  • Page 60 F18 User Manual V1.0 Time format: Time format displayed on initial interface. Press set 24H or 12H. Date format: Press to select format. The fingerprint sensor supports ten date format: YY-MM-DD, YY/MM/DD, YY.MM.DD, MM-DD-YY, MM/DD/YY, MM.DD.YY, DD-MM-YY, DD/MM/YY, DD.MM.YY and YYYYMMDD. Select your desired date format. Press to set 24H or 12H.

  • Page 61: Data Management

    F18 User Manual V1.0 Press ▲/▼ to move cursor to the input box. Press numeric key on small keyboard to input the value. If it is the input box, press numeric keys on small keyboard to input the value. If it is the roll box, press switch the values.

  • Page 62: Upgrade Firmware

    F18 User Manual V1.0 data for how to upload the propaganda pictures.) Operation: Press “▲/▼” to preview the propaganda pictures in the device. Click OK to delete all these pictures. After deletion, the next picture will appear. Click “delete all” to delete all the propaganda pictures in the device.

  • Page 63: Display Setting

    F18 User Manual V1.0 4.4 Display Setting Press ▲/▼ or to move cursor to the input box. Press numeric key on small keyboard to input the number. After setting, press menu directly to save the setting and return to the last interface. Press “ESC”...

  • Page 64: Picture Cycle Interval

    F18 User Manual V1.0 4.4.3 Picture cycle interval Picture cycle interval means how soon will the picture be changed （effective value is 3～999 seconds.) Display propaganda picture: User can display some propaganda pictures on the screen. The operation refers to this manual 10.4 Propaganda picture upload rules...

  • Page 65: Reset

    F18 User Manual V1.0 interface success, machine displayed: "Standby Interface modified success ". T hen you should restart the device.  Notice: "4.4.3 Picture cycle interval" and "4.4.4 Clock display delay" functions are fit use common mode of interface style only.

  • Page 66: Other Options

    F18 User Manual V1.0 keyboard definition to that of factory. Reset bell option: Only reset bell option to factory state. Reset other parameters: only reset communication option, system parameter and interface option and so on to factory state. Press ▲/▼ to move cursor to the button to be operated. Press OK to start operation.
  • Page 67 F18 User Manual V1.0 Fingerprint image display: Select whether to display the fingerprint image on the screen when it is enrolling or verifying there are 4 options: display upon both enrollment and verification, only display upon enrollment, only display upon verification, not display upon enrollment and verification.

  • Page 68: Date Time

    F18 User Manual V1.0 5. Date Time 5.1 Date Time option Accurate attendance time is based on accurate time date. Enter time date to set options: Operation: Press ▲/▼ to move cursor to the input box. Press numeric key on small keyboard to input the value.
  • Page 69 F18 User Manual V1.0 The regulations are different in different countries. At present, nearly 110 countries adopt DLST. To meet the demand of DLST, a special option can be customized on our RF Card Time & Attendance recorder. Make the time one hour forward...
  • Page 70 F18 User Manual V1.0 3) Press /“OK” to save setting. Press “ESC” to exit without saving. - 65 -...

  • Page 71: Pendrive Management

    F18 User Manual V1.0 6. PenDrive Management Import user information, fingerprint template, attendance data and so on in the device to attendance software or import user information and fingerprint to other devices through U disk. 6.1 Download data 1. Download attendance data Save all attendance data in the device to U disk.

  • Page 72: Upload Data

    F18 User Manual V1.0 device ID). 2. Download user data Save all users’ information and fingerprint in the device to U disk. Operation: Insert USB flash disk into USB slot of the device, press “▲/▼” to download user, then user.dat (user information) and template.dat (fingerprint template) will be saved in U disk.
  • Page 73 F18 User Manual V1.0 Insert U disk into USB slot of device. Press “▲/▼” to preview the pictures of U disk. If you want to upload the picture, click OK. Then the next picture will appear automatically. After upload, press ESC to exit.

  • Page 74: Auto Test

    F18 User Manual V1.0 7. Auto Test The device can test various modules automatically to help operator to judge the module with fault quickly. Auto test include TFT display Test, Audio Test, Keyboard Test, Sensor Test and RTC Test. Press “▲/▼” to select the item to be selected. Press OK to start it.

  • Page 75: Keyboard Test

    F18 User Manual V1.0 Press OK to continue and press ESC to exit. 7.3 Keyboard test The device can automatically test various keyboards to see whether the keys work normally or not. Press any keyboard on the test interface (except for OK and ESC) to check whether the pressed keyboard is in accordance with that displayed on the screen.

  • Page 76: Query Record

    F18 User Manual V1.0 8. Query Record Employee’s attendance records will be saved in the device. For convenience, query record function is provided. According to user’s input query condition, the record will be displayed on the screen for user to check.
  • Page 77 F18 User Manual V1.0 Press “▲/▼” to move the cursor to the line to be queried. And press OK to check attendance record. For example, the detailed attendance information of employee 10001 on May8th as follows: At the bottom of the screen, there are some remark, and the capital...

  • Page 78: System Information

    F18 User Manual V1.0 9. System Information Use system information to check the current device’s saving status, its version information and so on. 9.1 Record capacity Display the count of enrolled users, administrator, password enrollment, the current enrolled fingerprint and the current saved attendance record.

  • Page 79: Appendix

    F18 User Manual V1.0 10. Appendix 10.1 Keyboard Different device has different kinds of keyboard, and the function of the keyboard is different. Please check the fallows: Keyboard type 1: function Numeric 1. 0～9 , used to input employee number, password and so 2.
  • Page 80 F18 User Manual V1.0 Keyboard type 2: function Numeric 1. 0～9,used to input employee number, password and so 2. 0 on manage user interface is shortcut of “query user”. ▲ 1. Upward. 2. Shortcut. ▼ 1. Downward. 2. Shortcut. 1. Modify current item value.
  • Page 81 F18 User Manual V1.0 Keyboard type 3: function Numeric 1. 0～9,used to input employee number, password and so 2. 0 on manage user interface is shortcut of “query user”. ▲ 1. Upward. 2. Shortcut. ▼ 1. Downward. 2. Shortcut. 1. Right.

  • Page 82: Usb

    F18 User Manual V1.0 10.2 USB  USB Host The device will may be used as USB Host to exchange data with external U disk. The data transmission speed is quick, the traditional fingerprint machine only supports the RS232, RS485 or Ethernet way data transmission, when as a result of physical condition limit, data quantity big, and the data transmission cost quite long time.

  • Page 83: Propaganda Picture Upload Rules

    F18 User Manual V1.0 fingerprint or password verification in 10 minutes. For example: the employee with User ID of 1 can check his intraday attendance record by pressing after fingerprint verification.  Notice: The picture may be different from your device. The real product prevails.

  • Page 84: Card Support (Id/Em, Mifare Card)

    F18 User Manual V1.0 The picture’s resolution is 320 wide and 240 high. It is better not to be more or less than it. The propaganda pictures’ count should be 10 at most. If you want it, please contact our businessman or technician.

  • Page 85: Web Time & Attendance

    F18 User Manual V1.0 10.6 Web time & attendance ★ Summary The T & A system is based on Web Server technical, use Page Request technical to process and manage data, it integrate many feature ,such local data collection intellectualized port (RS232/RS485), communication protocol conversion, image collection, alarm data stored up , and WEB server etc.

  • Page 86: Digit Code

    F18 User Manual V1.0 Fully compatible with our company Inc program WEB Server platform may be fully compatible with current program each other entirely is mutually beneficial, ability to much more flexible to meet customer need. More reliable, fast through long distance transfer data...

  • Page 87: Master-Slave Function

    F18 User Manual V1.0 This function can be set in the fingerprint machine option, Press Manu key, enter the Date Time. In the XX Month XX Date XX minute move forward an hour, and that in the XX Month XX Date, XX Minute move Back an hour.
  • Page 88 F18 User Manual V1.0 You can set every few hours to synchronize. (With range of 0-99, only the device is set as master unit, this setting is valid) 2) Connection Choose the master unit and slave unit. Connect them to the LAN through the switch.
  • Page 89 #24,Shambavi Building, 23rd Main,Marenahalli, JP Nagar 2nd Phase, Bangalore - 560078 Phone: 91-8026090500 | Email : sales@esslindia.com www.esslsecurity.com...

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