en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation WARNING ‒ Risk of electric shock! Incorrect installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing. ▶...
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en 1.6 Safe cleaning and maintenance WARNING ‒ Risk of electric shock! Incorrect repairs are dangerous. ▶ Repairs to the appliance should only be carried out by trained specialist staff. ▶ Only use genuine spare parts when repairing the appliance. ▶ If the power cord of this appliance is damaged, it must be re- placed by the manufacturer, the manufacturer's Customer Ser- vice or a similarly qualified person in order to prevent any risk.
en Preventing material damage Make sure that the length of the ▶ 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be ATTENTION! able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At lower temperatures, the appli- with the appliance. ance consumes less energy.
en Installation and connection 3.3 Energy saving mode 4.2 Contents of package If you do not use the appliance for an After unpacking all parts, check for extended period, it automatically any damage in transit and complete- switches to energy-saving mode. ness of the delivery. Energy-saving mode ends when you ATTENTION! use the appliance again.
Installation and connection en 4.3 Requirements for the in- Installation loca- Requirements tion stallation location Wooden joist Place the appli- floor ance on a water- WARNING resistant wooden Risk of electric shock! board (minimum The appliance contains live parts. thickness of Touching live parts is dangerous. 30 mm) which is Do not operate the appliance ▶...
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en Installation and connection Pull the hoses out of the holders. Remove the 4 sleeves. Unscrew and remove all of Put on the 4 cover caps. the screws for the 4 transit bolts using a WAF 13 wrench. Push the 4 cover caps downwards. Remove the power cable from the holder.
Installation and connection en Remove the transport strut. 4.5 Removing the transport struts Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver. 4.6 Connecting the appliance Connecting the water inlet hose Connect the water inlet hose. Remove the transport struts. Connect the water inlet hose to a tap (26.4 mm = 3/4").
en Installation and connection safety regulations, and should in- Water outlet connection types clude a residual current circuit- This information is intended to help breaker. you to connect this appliance to the water outlet. Insert the mains plug of the appli- ance's power cable in a socket ATTENTION! nearby.
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Installation and connection en To align the appliance, turn the ap- pliance feet. Check that the appli- ance is level using a spirit level. All appliance feet must stand firmly on the ground. Use a WAF 17 wrench to tighten the lock nuts against the housing until they are hand-tight.
en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured. Maintenance flap for the drain Transport struts → Page 15 pump → Page 38 Transit bolts → Page 13...
first time en 5.3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Set the Drum Clean pro- Programmes → Page 25 gramme. Programme selector Close the door. → Page 30 Pull out the detergent drawer.
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en first time Press Start/Reload to start the programme. a The display shows the remaining programme duration. a After the programme has ended, the display shows: End. Start the first wash cycle or press to switch off the appliance. → "Basic operation", Page 30...
Display en 7 Display The display shows the current settings, options or relevant information. Example: Display Display Description 0:40 Expected programme duration or programme time re- maining in hours and minutes. Program end time → "Buttons", Page 23 10.0 Recommendation for the maximum load capacity for the selected program in kg.
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en Display Display Description Spin Programme status Pause Programme status Program end Programme status ¡ Lights up: The childproof lock is activated. ¡ Flashes: The childproof lock is activated and the appli- ance has been operated. → "Deactivating the childproof lock", Page 32 Energy consumption for the selected programme.
Buttons en 8 Buttons The selection of programme settings depends on the programme that is set. Button Selection More information Start/Reload ¡ Start Start, cancel or pause the pro- gramme. ¡ Cancel ¡ Pause SpeedPerfect ¡ Activate Activate or deactivate a shorter pro- gramme duration.
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en Buttons Button Selection More information Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Rinse Plus ¡ Activate Activate or deactivate an additional rinse cycle. ¡ Deactivate Recommended for particularly sensit- ive skin or in regions with very soft water.
Programmes en 9 Programmes Note: The laundry's care labels provide you with additional information on pro- gramme selection. Programme Description Max. load (kg) Cottons Wash hard-wearing items made from cotton, linen 10.0 or blended fabrics. Also suitable as a short program when you activate SpeedPerfect ...
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en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Wool Hand- or machine-washable items that are made from wool or contain wool. To prevent the laundry from shrinking, the drum moves the items very gently with long pauses. Use a detergent that is suitable for wool.
Programmes en Programme Description Max. load (kg) Do not use fabric softener. Tip: Use the Easy Care programme to wash heavily soiled laundry. Programme setting: ¡ Max. 40 °C ¡ Max. 800 rpm Auto- Wash delicate items made from cotton, or synthetic matic 30°C or blended fabrics.
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en Programmes Programme Description Max. load (kg) Programme setting: ¡ Max. 40 °C ¡ Max. 1200 rpm activated SpeedPerfect Washing not possible...
Accessories en 10 Accessories Use original accessories. These have been made especially for your appliance. Order num- Water inlet hose ex- Extend the water inlet hose for cold water WMZ2381 tension or AquaStop (approx. 2.50 m). Fixing brackets Improves the stability of the appliance. WMZ2200 Washing machine Cleaning products for maintaining the ap-...
en operation 13.4 Loading laundry operation 13 Basic operation Note: To prevent creasing, note the operation maximum load for the programmes. 13.1 Switching on the appli- → "Programmes", Page 25 ance Requirements ¡ The laundry is prepared and sor- Requirement: The appliance has ted. been correctly installed and connec- → "Laundry", Page 29 ted.
operation en a The drum rotates and load detec- The appliance door remains tion takes place. This can take up locked for safety reasons if the to 2 minutes, after which water temperature and water levels are enters the drum. high. a The display shows the programme –...
en Childproof lock Wipe the rubber gasket dry and re- So that the programme currently move any foreign objects. running is not cancelled, the pro- gramme selector must be set to the initial programme. goes out in the display. 15 Intelligent dosing sys- The optimum quantities of liquid de- tergent and fabric softener are dis- pensed automatically depending on...
Intelligent dosing system en ¡ Activate the intelligent dosing sys- If you want to use both dispensers tem once the programme has for liquid detergent, adjust the con- ended. tents of the dispensers. Requirement: The display shows a Requirements ¡ The laundry is prepared. notification to fill the dispenser.
en Home Connect Note: To adjust the basic dosage for 16.1 Setting up the , repeat the steps with i-DOS. Home Connect app Install the Home Connect app on Home Connect your mobile device. 16 Home Connect This appliance is network-capable. Home Connect Connecting your appliance to a mo- bile device lets you control its func- tions via the Home Connect app, ad- just its basic settings and monitor its...
Home Connect en a If End is shown on the display, the 16.3 Activating Wi-Fi on the network settings are reset. appliance 16.6 Remote start Note: When Wi-Fi is activated, the en- ergy consumption increases in com- Enable the appliance for remote start parison to the values specified in the via the Home Connect app.
en Home Connect nect server and if Remote Dia- gnostics is available in the country in which you are using the appliance. Tip: For further information and de- tails about the availability of Remote Diagnostics in your country, please visit the service/support section of your local website: www.home-con- nect.com.
Basic settings en 17 Basic settings You can configure the basic settings for your appliance to meet your needs. 17.1 Overview of basic settings Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet) the signal at the 2 (medium) end of the pro- 3 (loud)
en Cleaning and servicing 17.2 Changing the basic set- 18 Cleaning and servi- tings cing Set the programme selector to po- To keep your appliance working effi- sition 1. ciently for a long time, it is important to clean and maintain it carefully. 18.1 Cleaning the drum CAUTION Risk of injury!
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Cleaning and servicing en Open and remove the mainten- CAUTION - Risk of scalding! ance flap. When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶ solution. To allow the detergent solution to flow out into the container, remove the sealing cap.
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en Cleaning and servicing Insert the pump cap. Cleaning the drain pump Ensure that the parts of the Requirement: The drain pump is ‒ pump cap are correctly as- empty. → Page 38 sembled. Since water may remain in the drain pump, unscrew the pump cap carefully.
Troubleshooting en 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:30 / -80" Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -10" and/or First wait approx. 5 minutes until the drain process ends. To reset the error message, switch the appliance off. Switch the appliance back on. If the error message is displayed again, call cus- tomer service.
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en Troubleshooting Fault Cause and troubleshooting "E:30/-20" Do not add any extra water to the appliance while it ▶ is operating. Solenoid valve defective. Call the after-sales service. ▶ → "Customer Service", Page 53 All other error codes. Malfunction Switch the appliance off and then on again. If the message appears again, disconnect the appli- ance from the power supply for at least 30 seconds by pulling out the plug or by switching off the relev-...
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Troubleshooting en Fault Cause and troubleshooting The programme does Switch off the appliance. not start. Clean the pump unit. Switch the appliance on. If the display appears again after you clean the pump unit, call customer service. → "Customer Service", Page 53 Note: You can deactivate and manually dose the intel- ligent dosing system until the fault is rectified.
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en Troubleshooting Fault Cause and troubleshooting The water is not drain- Correctly assemble the pump cover. ▶ ing. Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
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Troubleshooting en Fault Cause and troubleshooting The programme dura- Not a fault – no action required. ▶ tion changes during Note: When loading, where possible, place large and the wash cycle. small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
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en Troubleshooting Fault Cause and troubleshooting i-DOS i-DOS No remedial action possible. cannot be actuated. High spin speed not A low spin speed is selected. reached. The next time you run a wash cycle, set a higher ▶...
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Troubleshooting en Fault Cause and troubleshooting Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 38 ▶ pump. Slurping, rhythmical The drain pump is active, the detergent solution is suction noise. pumped out.
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en Troubleshooting Fault Cause and troubleshooting Detergent residue on Detergents may contain water-insoluble substances the damp washing. that deposit on the laundry. Start the Rinse programme. ▶ Unsuitable detergent added to the dispenser of the in- telligent dosing system. Check whether the detergent used is suitable. → "Detergents and care products", Page 29 Drain the dispenser.
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Troubleshooting en Fault Cause and troubleshooting Insufficient cleaning. Check whether the detergent used is suitable. → "Detergents and care products", Page 29 Drain the dispenser. Clean the dispenser. Refill the dispenser. → "Filling the dispensers", Page 33 Home Connect is not Different causes are possible. working properly. Go to www.home-connect.com.
en Transportation, storage and disposal 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance before trans- Requirement: The drain pump is portation using transit bolts in order empty. → Page 38 to prevent transport damage. ATTENTION! Escaping water may Use a screwdriver to remove the 4 cause material damage.
Customer Service en 20.4 Disposing of old appli- 21 Customer Service ance Detailed information on the warranty Valuable raw materials can be re- period and terms of warranty in your used by recycling. country is available from our after- sales service, your retailer or on our WARNING website.
en Consumption values 22 Consumption values The indicated consumption values are approximate. The values may deviate from the indicated values depending on water pres- sure, water hardness, water inlet temperature, room temperature, type of laun- dry, amount and soiling of laundry, detergent used, fluctuations in the mains voltage and selected settings.
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Technical data en Items Instruction Items Instruction Pre-treatment of Run two empty Loading proced- First, load the new appliance runs of Cot- laundry items tons 90 °C into the drum by with 1600 rpm: filling the external The 1st run with circle. Fill pos- 50 g detergent sible gaps with and 8 g anti...
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Directive 2014/53/ 100 kPa (1 bar) A detailed RED Declaration of Con- ¡ Maximum: formity can be found online at 1000 kPa www.bosch-home.com among the (10 bar) additional documents on the product Length of the wa- 150 cm page for your appliance. ter inlet hose Length of the wa- 150 cm...
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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service direct- ory.