Troubleshooting - Philips ADD6901 User Manual

10. Troubleshooting

Error
The product is not connected with
Cannot extract the power supply.
ambient water
Button is not pressed properly.
The dispenser is dry-heating.
Cannot extract
hot water
Filter cartridge is not installed
properly.
Cannot �lter
The water in the tap water tank
water
is at low water level.
The tap water tank is not
installed properly.
The quality of the tap water
Strange
does not meet the requirement
noise when
and the �lter cartridge is
�ltering
blocked earlier than expected.
The removable drip tray is full.
Water leakage
The sealing valve at the bottom
of the tap water tank is blocked.
Water oozes from the dispenser.
The new dispenser hasn't
been cleaned.
Odd taste of The dispenser has not been used
the water for a long time.
Filter cartridge is not changed as
required.
Causes
The water in the �ltered water
tank is at low level.
The check valve on tap water
tank base is blocked or in the
wrong position.
Check if the dispenser is well connected with
power supply.
Press the water extraction button again.
Extract ambient water for several times,
and then extract hot water.
Wait for a while till the water �ltration
indicator stops �ashing.
Disconnect the dispenser from the power
supply. Open the machine's top lid and take out
the �lter cartridge, then install it properly.
Take out the tap water tank and change
water.
Check the tap water tank and install it
properly.
Change the �lter cartridge and check it again.
Empty the removable drip tray.
Put the check valve back to the original
position or contact customer services.
Remove the blockage.
Empty the tap water tank and �ltered water
tank, power off, then contact customer services.
Follow the cleaning procedures for �rst time
use.
Follow the cleaning procedures for �rst time
use.
Change the �lter cartridge.
11
Solutions