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Dell P Series Firmware Update Instruction
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Dell P Series Firmware Update Instruction

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Firmware Update Instruction User's Guide
Overview
Firmware update tool is an application used to update monitor firmware.
Firmware Update Pre-requisites
1
The monitor must be connected to a power source during the firmware updating process.
2
Make sure there is only ONE video input source, e.g. DisplayPort, HDMI, or USB Type-C,
from the computer to the monitor.
NOTE: Ensure that all other video cables between the monitor and the computer are
unplugged.
Firmware Update Instruction User's Guide
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Summary of Contents for Dell P Series

  • Page 1 Firmware Update Instruction User's Guide Overview Firmware update tool is an application used to update monitor firmware. Firmware Update Pre-requisites The monitor must be connected to a power source during the firmware updating process. Make sure there is only ONE video input source, e.g. DisplayPort, HDMI, or USB Type-C, from the computer to the monitor.
  • Page 2 Connect the USB upstream cable or USB Type-C cable directly between the monitor and your computer. Do not use any other device between this connection. NOTE: Ensure that other USB cables and USB devices between the monitor and the computer are unplugged. NOTE: Disconnect all other monitors from the notebook or desktop.

  • Page 3: Installation

    Installation Download the pkg file (e.g. Dell_P3424WE_FWUpdate_M2B102_macOS.pkg) and double-click it to launch the installer. Follow the installation steps and input the administrator password if required. Firmware Update Instruction User's Guide...
  • Page 4 The Firmware Update Utility will be launched automatically after the installation completes. Firmware Update Instruction User's Guide...

  • Page 5: Updating Firmware

    Updating firmware Initializing for device status. For macOS 10.15 Catalina or later versions, Security & Privacy setting dialogue is opened automatically. Please enable privacy permission for firmwareupdater. Firmware Update Instruction User's Guide...
  • Page 6 If Accessibility permission is not granted, the following message appears. Press close to exit firmwareupdater and monitor firmware update will not proceed. The utility will load the firmware file automatically. Or, you can select your file manually by clicking and navigating to the UPG firmware file. Click Update.
  • Page 7 Once the updating process is completed, please follow the on-screen instructions to re- start your monitor. NOTE: Update takes up to 12 minutes. Do not power off or disconnect cable while updating. NOTE: If you experience problems during or after update, refer to Troubleshooting Firmware Update Instruction User's Guide...

  • Page 8: Troubleshooting

    Troubleshooting Errors Possible Solutions File permission error • Try saving the firmware file in another location. • Check if the firmware file has read permission. • Check if you have owner rights for the firmware file. • Or, run this utility with administrator privileges. •...

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