Table of Contents
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Table of Contents
Summary of Contents for Consumer Cellular VERVE
- Page 1 User Guide...
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Page 2: Get To Know Your Device
GET TO KNOW YOUR DEVICE Top View Antenna Antenna Battery Power Signal strength Voicemail Information Back View Power switch Reset Telephone ports Charging port... -
Page 3: Let's Get Started
LET'S GET STARTED Your Verve Home Phone Base base lets you use your home phone anywhere. 1.INSTALL THE BATTERY a. With the bottom facing up, sandwich the Verve Home Phone Base between your hands. Slide your top hand down to remove the back cover. -
Page 4: Charge The Battery
b. Insert the battery by aligning the golden contacts on the battery with the contacts in the battery compartment. Gently push down on the battery until it clicks into place. c. Replace the back cover. 2.CHARGE THE BATTERY a. Connect the charging cable to the charging port on the device.Do not force the connector into the charging port. -
Page 5: Install The Antenna
Note: If the device will not be used for a long time, please remove the battery. 3.INSTALL THE ANTENNA a.Your Verve Home Phone Base is equipped with 2 anten- nas. Install the antennas before use by attaching them to the gold ports on the back of the device and turning clock- wise until tight. - Page 6 Place your device in an area where there is a strong signal, typically near a window or wall. b.Connect your phone line to port 1 or port 2 on the Verve Home Phone Base. c.Press and hold power for more than 3 seconds to power on the device, the power light will turn green.
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Page 7: Status Indicators
STATUS INDICATORS Indicator Status Description Green solid Powered on Green blinking Shutting down Power Powered off Green blinking New voicemail message Voicemail No new voicemail message Green solid Software update in process Green blinking rapidly Ready to update 1s interval Green blinking slowly Information Software update successful... - Page 8 STATUS INDICATORS Indicator Status Description ≥ 20% Green solid Normal battery level Green blinking Normal battery level (charging) Battery Red solid Low battery level < 20% Red blinking Low battery level (charging) No battery installed Network icon and Connected to the network 4 bars on Green Need PUK/PIN code or Network icon on Red...
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Page 9: Using Your Device
USING YOUR DEVICE Learn how to make calls with your device. POWERING ON/OFF Press the Power Button for more than 3 seconds and the device will turn on. Pressing the Power Button again for more than 3 seconds will turn off the device. -
Page 10: Phone Calls
PHONE CALLS Placing a Call by Dialing 1. Pick up the handset of the connected home phone. 2. Dial the phone number. 3. Wait 4 to 8 seconds for the call to be connected automatically. NOTE: You will need to dial 10 digits even for local numbers. Answering a Call When the phone rings, pick up the handset to answer it. -
Page 11: Managing Your Voicemail
NOTES: • There are four settings, volume levels 1-4; level 4 is the default. When you’re at the highest level 4 or lowest level 1, you can’t adjust the volume anymore and will hear the indication sound. • If your home phone(s) have volume controls, they are independent of the device’s Volume Setting Mode. -
Page 12: Setting Up A Conference Call
SETTING UP A CONFERENCE CALL When the call waiting and three-way call features are available, you can switch between two calls or set up a conference call. With this feature, you can talk to two people at the same time. NOTE: The call waiting and three-way call features need network support and may result in additional charges. -
Page 13: Using Call Waiting
USING CALL WAITING Call waiting allows you to be notified of incoming calls while on a call. Press *43# or #43# to enable or disable the call waiting feature. When you’re on a call and another call comes in, you will hear two tones. - Page 14 3. Press #. (Example: **21*1234567890# forwards your calls to the phone number 123-456-7890) 4. Wait for 3 seconds and until you hear a confirmation tone for the forwarding to complete before hanging up. NOTE: To un-forward calls, press ##21#. Please wait for 3 seconds and until you hear a confirmation tone for the un-forwarding to complete before hanging up.
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Page 15: Safety Precautions
Forward when unreachable 1. Press **62* on your connected phone. 2. Dial the 10-digit number to which you wish to forward your calls. 3. Press #. 4. Wait for 3 seconds and until you hear a confirmation tone for the forwarding to complete before hanging up. -
Page 16: Fcc Compliance
• Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. • Improper battery use may result in a fire, explosion or other hazard. FCC COMPLIANCE This device complies with part 15 of the FCC rules. - Page 17 this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ‐...
- Page 18 Consumer Cellular or START shall not be liable for any loss of profits or indirect, special, incidental, or consequential damages resulting...
Need help?
Do you have a question about the VERVE and is the answer not in the manual?
Questions and answers
voicxe mail is not appearing on my verve base station
Voicemail may not be appearing on your Consumer Cellular VERVE base station due to the following reasons:
1. Voicemail Indicator Not Flashing – If the voicemail indicator is not flashing, the system may not have received any new messages.
2. Intermittent Dial Tone Missing – If you do not hear an intermittent dial tone when picking up the connected handset, there may be no new voicemail messages.
3. Voicemail Not Set Up – Ensure voicemail is correctly set up by dialing 1# on the connected home phone and following the prompts.
4. Network or Device Issues – If voicemail was working before but has stopped, restarting the device or checking signal strength may help.
If the issue persists, checking voicemail settings or contacting Consumer Cellular support may be necessary.
This answer is automatically generated
Why is the battery icon flashing? Sometimes?
The battery icon on the Consumer Cellular VERVE is flashing because the battery is charging. If the icon is flashing green, the battery level is normal. If it is flashing red, the battery level is low and charging.
This answer is automatically generated
how do you set up voicemail
To set up voicemail on the Consumer Cellular VERVE:
1. Dial 1# on the connected home phone.
2. Wait 4 to 8 seconds to connect to your voicemail box.
3. If prompted, enter your voicemail password.
4. Follow the prompts to set up your voicemail options.
This answer is automatically generated
How do you access your voice mail messages
To access voicemail messages on Consumer Cellular VERVE:
1. Dial 1# on the connected home phone.
2. Wait 4 to 8 seconds to connect to your voicemail box.
3. If prompted, enter your voicemail password.
4. Follow the prompts to listen to and manage your voicemail messages.
This answer is automatically generated