Philips Home Access 1000 Series User Manual page 25

Electronic deadbolt
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Issue
Cannot add �ngerprints,
or the �ngerprint does
not work.
Receiving low battery
alerts.
The keypad is not
responding.
Auto-Lock is not working.
Still have questions or need help? Please feel free to contact us:
U.S.A. & Canada: +1(833)599-9111
Make sure the �ngerprint is registered and recognizable.
Change the default Master PIN Code (12345678) before adding
�ngerprints.
Keep the �nger to be registered dry and clean.
Keep the Fingerprint Sensor dry and clean.
Add multiple �ngerprints with the same �nger.
Try to add �ngerprints of other �ngers.
To improve recognition, register your �nger from different angles
and press harder during the 8-time scanning.
Remove the batteries and insert 4 new AA alkaline batteries.
Make sure batteries are inserted correctly.
If the battery indicator �ashes continuously, the batteries are low.
Please replace them with 4 new AA alkaline batteries.
Make sure that the cable is properly connected and has not been
damaged during installation.
If the battery indicator �ashes continuously, the batteries are low.
Please replace them with 4 new AA alkaline batteries.
Activate the Auto-Lock function. Refer to page 18.
Solution
23

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