Safety Guidelines Important Safety Instructions Warning Refer all servicing to qualified service personnel. A. The power-supply cord or the plug has been damaged, or Servicing is required when the apparatus has been Read these instructions. Mains plug/appliance coupler is used to disconnect device damaged in any way, such as power-supply cord or B.
Page 3
(RF) Exposure rules. This equipment has very The equipment shall be installed near the power supply so Canadian ICES-003. Modification not expressly approved by ARCAM may void low levels of RF energy that are deemed to comply without that the power supply is easily accessible.
Arcam has been producing specialist audio products of remarkable quality for over three decades and the new Receivers are the latest in a long line of award winning Hi-Fi. The design of the HDA range draws upon all of Arcam’s experience as one of the UK’s most respected audio companies, to produce Arcam’s best performing range of products yet –...
Professional Installation? Remote Control EN-20 It may be that the Receiver has been installed and set up as part of your Hi-Fi installation by a qualified Arcam dealer. In Customising the Remote EN-22 this case, you may wish to skip the sections of this handbook dealing with installation and setting up, and move directly to the sections dealing with using the unit.
The Receivers are high-quality and high-performance use, and once set up is able to control a complete system. home-cinema processors and amplifiers built to Arcam’s It can be programmed using its vast internal code library to quality design and manufacturing standards. They combine control CD and BD players, PVRs, TVs and other devices.
Page 7
(see page EN-34). the front panel. While switched on, the front panel LED will If the problem persists, please contact your Arcam dealer. Do not place your record deck on top of this glow white.
Dolby Audio, and the double-D symbol are Visit mqa.co.uk for more information. registered trademarks of Dolby Laboratories. Qualcomm is a trademark of Qualcomm Arcam AVRs include MQA technology, which - Redistributions of source code must retain the Incorporated, registered in the United States and DTS:X®...
Coaxial and optical digital audio See page EN-14. FM aerial socket, For information, see page EN-13, connectors, see page EN-11. See page EN-11. or DAB aerial socket. (Ch13-16 & Zone2 AVR21, AVR31, AV41) ETHERNET OUTPUT1 ZONE2 GAME OUTPUT2 eARC USB 5V/0.5A...
Connect the HDMI video outputs of your source equipment to these corresponding HDMI inputs. connected devices (e.g. ‘ ’ or ‘ ’). They all have the same OUTPUT (Zone2 – AVR21, AVR31, AV41) input circuit, so there is no reason why you should not SUB2 SPEAKER OUTPUTS connect a different device to any of the inputs.
Page 11
Z2 IR ANALOGUE AUDIO HEIGHT1 R HEIGHT1 L The AV41 has XLR outputs in addition to the phono pre-outs output of the Receiver to a system located in a second room. PREAMP OUT for connection to an external amplifier. SPEAKER OUTPUTS...
Connection Guide Blu-ray Disc (BD)/DVD player ETHERNET ETHERNET The diagram shows how to make audio and video OUTPUT1 OUTPUT1 ZONE2 ZONE2 OUTPUT2 OUTPUT2 GAME GAME eARC eARC USB 5V/0.5A USB 5V/0.5A connections from a typical BD/DVD player. WI-FI WI-FI WI-FI WI-FI BLUETOOTH BLUETOOTH...
In the UK the ‘T’-elements need to be positioned vertically for DAB reception since broadcasts are vertically polarised. In other localities, check with your Arcam dealer or try both HEIGHT1 L CAMBRIDGE, CB25 9PB, UK...
MADE IN VIETNAM There are two IR inputs on the Receiver, each designed for are presented in this handbook. Please contact your Arcam MADE IN VIETNAM CAMBRIDGE, CB25 9PB, UK DESIGNED IN THE UK example, you could set up a trigger to turn on your television stereo or mono 3.5mm jacks.
Speakers The AVR5/AVR11/AVR21/AVR31/AV41 allows you to connect up to sixteen speakers. The AV41 is designed to be used with additional power amplifiers for all channels. The AVR5/ AVR11/AVR21/AVR31 has 7 channels of amplification. 5 channels of amplification correspond to speakers installed in the front left, centre, front right, surround left, surround right.
Surround Back speaker outputs to bi-amplify the front left and right speakers, if your speakers support bi- such as the Arcam PA720. Connect the sockets to terminals on the back of the Receiver, insert the speaker...
Operation Operating your Receiver To switch on from standby Selecting a source Stereo Direct For information display we recommend you use the OSD Press the button on the remote control, any key on To select a particular source, press the To listen to a pure analogue stereo input, press the STANDBY (On-Screen Display) on your display device whenever...
This option allows adjustment of the protection sensitivity to the defaults that it left the factory with. of the power amplifier (not AV41). Caution should be used with this setting as it is deliberately configured for maximum Check for update...
Front Panel Operation DIRECT Stereo Direct on/off. Provides a direct analogue path from the analogue inputs to the left and right front outputs. Switches off any surround processing modes and shuts down the DSP circuits for best stereo sound quality. DISPLAY MODE This switches the display brightness...
A backlight comes on for eight seconds whenever a key is the handset. To do this, press the catch on the other Arcam products (FM/DAB tuners, CD players and BD pressed. This helps you use the handset in subdued lighting battery cover as indicated by the arrow on the players).
Page 21
Device Mode/Source keys The remote complies with Part 15 of the Each Device Mode changes the behaviour of many of the remote keys to control the source device appropriately. For FCC rules As the remote can control your Receiver as well as a range of example: in mode 9 plays the previous CD track, but in other equipment: many of the buttons have more than one...
To delete all the learned data for a device: You are now in setup mode, and you can release the 2. Press the button on the Arcam remote that you want to 1. Press the Device key for the product you want to set up, buttons.
Page 23
Unlock to Lock, etc.). AMP + Sends a Power On command *** to confirm. the batteries, it is able to control certain Arcam 2. Press and hold the Device and keys together for three AMP + Sends a Power Off command components automatically (e.g.
Page 24
AMP Device Mode Device Mode button configures the remote to control the Receiver. Pressing this button does not affect the currently selected input on the Receiver. Network commands The functionality of the remote is context sensitive for the When using the network client, the keys below are used to internal sources and is described in the following table.
Page 25
Device Mode button configures the remote to Device Mode button selects as the source. control the functions of Arcam Blu-ray Disc and DVD players, control the functions of a television or other display device. The UHD page allows code learning from a dedicated UHD although this can be changed.
Page 26
SAT Device Mode STB Device Mode PVR Device Mode Device Mode button selects as the source. Device Mode button selects as the source. Device Mode button selects as the source. If configured to work with your satellite receiver, the remote If configured to work with your set top box decoder or similar If configured to work with your personal (hard disc) video can subsequently control the device.
Page 27
Device Mode button selects as the source. The button is configured to control the CD functions of Arcam CD players, although this can be changed (see “Locking/Unlocking a specific Device Mode” on page EN-23). Toggles power between standby and on.
Essential Setup Speaker Levels Speaker Distances Before you use your Receiver it is essential that you enter Note that it is not possible to set all speakers to ‘Small’ unless some information into the Setup menus about your speaker there is a subwoofer in your speaker configuration. If you do Finally the levels of all the speakers in the system need to It is essential for the distance from each speaker to the configuration.
Please refer to the Dirac application and quick start guide for Dirac Live for Arcam the ceiling. (It helps if you are able to position to the listening position appear look roughly correct. If the full details of how to use the system with your Receiver.
Setup Menus The Setup menus allow you to configure all aspects of your Receiver. The next few pages will go through the menu items Input Config Video Inputs and explain their function. The Setup menus will probably look quite daunting if you are new to setting up home cinema, but the majority of them need only be configured once when you first install the system (or if your system General Setup...
Page 31
Name to ‘SAT 1’ . You could then speaker setting than for surround movies. IMAX mode (AVR11, AVR21, AVR31, AV41) – Selects if IMAX connect the second satellite receiver to the UHD audio and filters are downloaded into one of the three slots available,...
Page 32
Language – Select the language for the setup menu - source. True HD stream is compressed automatically as set by the Height 1 amplifiers, to Bi-Amp the Front Left and Right the incoming stream. English, French, German, Spanish, Dutch, Russian, Chinese. pair, or as a stereo power amplifier for Zone 2.
Page 33
Zone Settings (AVR21, AVR31, Surr. Left – from the video processor in the Receiver. These settings are AV41) applied to all video inputs and are stored in memory and Left Top Front – recalled each time the unit is powered up.
The wireless network is configured using the Apple AirPlay setup menu, where xxxxxx is the last 6 digits of the units MAC Note: The Receiver will appear as ARCAM modelname- antenna socket on the rear of the Receiver. setup or the Google Home app.
DTS Virtual:X - Digital recordings are usually encoded to include Multi-channel source modes Auro-matic 3D (AVR11, AVR21, AVR31, AV41) information about their format type. The Receiver detects automatically the relevant format in a digital signal – such Digital multi-channel source material is normally provided...
Page 36
IIMAX® Enhanced products meet the highest level of standards, ensuring the best color, contrast, clarity and sound on the market. These are products endorsed by IMAX (AVR11, AVR21, AVR31, AV41) to fully deliver the most immersive at-home entertainment experience and leverage the full quality and scale of IMAX Enhanced content.
Tuner Operation FM analogue radio The Receiver is fitted with an FM/DAB/DAB+ (digital radio) band, for example Preset 1 could be an FM station, preset tuner. DAB broadcasts are not available in all locations. two a DAB station, etc. Pressing the key causes the next Frequency tuning on FM radio is performed using the <...
Troubleshooting Problem Check the following Problem Check the following The power cord is plugged into the receiver and the mains socket it is You have an appropriate surround source selected and playing. There are no lights on the unit Sound only comes from some of the plugged into is switched on.
Page 39
Problem Check the following Where the interference is coming from. Switch off each source There is radio or television reception component in turn, then any other equipment. Most electronic interference equipment does generate low levels of interference. Try re-arranging cabling from the nuisance source away from other cabling.
DAB/FM aerial NOTE: All specification values are typical unless otherwise stated. 3 x WiFi/Bluetooth antennas Calibration microphone Continual improvement policy: Arcam has a policy of USB cable continual improvement for its products. This means E&OE that designs and specifications are subject to change NOTE: All specification values are typical unless otherwise stated.
For further details contact Arcam at luxurysupport@harman.com. Problems? If your Arcam dealer is unable to answer any query regarding this or any other Arcam product please contact Arcam Customer Support at the above address and we will do our best to help you.
Page 47
WWW.ARCAM.CO.UK THE WEST WING, STIRLING HOUSE WATERBEACH, CAMBRIDGESHIRE, CB25 9PB SH321 ISSUE A +44 (0) 1223 203200...
Page 48
AVR Quick Start Démarrage rapide du AVR AVR Schnellstart AVR Snelstart Inicio rápido AVR AVR Быстрый старт Avvio rapido AVR 快速入门 빠른 시작...
Page 49
This guide is intended to allow quick setup of your Arcam AVR. Please download the safety information and user manual from the AVR product page at www.arcam.co.uk . The user manual contains full details of all the features of the AVR and how to use them.
Page 50
2. Power the unit on and wait for one minute for it to initialise. 3a. Setup via Apple AirPlay: Open the WiFi settings menu on the iPhone, select the Arcam AVR in the “set up new AirPlay speaker” menu and follow the on screen instructions. If assistance is needed please visit Apple’s support website https://support.apple.com...
Page 51
Playing via a wireless network - Continued 4b. To listen to audio via Chromecast Built In: Ensure your device is connected to the same network as the AVR. Tap the Chromecast built-in icon from within the application and select the AVR as the playback device. 4c.
Page 52
Playing via a wired network 1. Connect the AVR to your router. Connect the speaker outputs of the AVR to your speakers. Note: 2.1 speaker setup shown for clarity. ETHERNET OUTPUT1 ZONE2 GAME OUTPUT2 eARC USB 5V/0.5A WI-FI WI-FI BLUETOOTH HDMI DIGITAL AUDIO HEIGHT2...
Page 53
Playing via a wired network - Continued 4b. To listen to audio via Chromecast Built In: Ensure your device is connected to the same network as the AVR. Tap the Chromecast built-in icon from within the application and select the AVR as the playback device. 4c.
Page 54
Connecting external sources 1. Connect the speaker outputs of the AVR to your speakers. Note: 2.1 speaker setup shown for clarity. DIGITAL OUT HDMI OUT COAX ETHERNET OUTPUT1 ZONE2 GAME OUTPUT2 eARC USB 5V/0.5A WI-FI WI-FI BLUETOOTH HDMI DIGITAL AUDIO HEIGHT2 HEIGHT1 Z2 OUT...
Page 55
Important Safety instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. 8.
Page 56
CAUTION FCC AND IC STATEMENT FOR USERS (USA AND CANADA ONLY) This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAN ICES-3(B)/NMB-3(B) FCC SDOC SUPPLIER’S DECLARATION OF CONFORMITY HARMAN International hereby declares that this equipment is in compliance with the FCC Part 15 Subpart B.
Page 57
MQA is an award-winning British technology that delivers the sound of the original master recording. The master MQA file is fully authenticated and is small enough to stream or download. Visit mqa.co.uk for more information. Your Arcam AVR includes MQA technology, which enables you to play back MQA audio files and streams, delivering the sound of the original master recording.
Page 58
Apple, AirPlay and the AirPlay logo, iPod, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. AirPlay 2 works with iPhone, iPad, and iPod touch with iOS 11.4 or later, Mac with OS X Mountain Lion or later, and PC with iTunes 10.2.2 or later. Apple, AirPlay et le logo AirPlay, iPod, iPhone et iPad sont des marques commerciales d’Apple Inc.
Page 59
WWW.ARCAM.CO.UK The West Wing, Stirling House Waterbeach, Cambridgeshire CB25 9PB SH317 iss 1...
Page 60
Limited Warranty shall immediately make this Limited Warranty void. Harman International Industries, Incorporated (“Harman”) warrants to you that your Arcam product (the “Product”) will be free from defects in workmanship and materials for the corresponding period set forth in the table below (the “Warranty Period”).
Need help?
Do you have a question about the AV41 and is the answer not in the manual?
Questions and answers