Table of Contents
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Chapter 4.7
This troubleshooting guide is for the following DESKLINE
•
DESKLIFT™ (DL) columns
- the lifting
columns, typically with powder-coated steel profiles,
working load of the application.
•
Control box (CBD6S)
- both the computer and power supply of the system.
•
Desk panel (DP)
- the user interface. Depending on the model, it is used to activate the application, set
memory positions, display the height, display error codes, connect to mobile apps, and give
reminders to the user.
•
Motor cable
- transmits low voltage power (18 to 39 V DC) from the control box to the columns, and also
transmits PIEZO™ signals when available from the column.
•
Mains cable
- transmits high voltage power (230 V AC or 120 V AC) to the control box.
Table of contents
Section
Standard troubleshooting procedures ..................................................................................... 2
Procedure 1 (P1) - Initialise the control box (reset) ........................................................................... 2
Procedure 2 (P2) - Check all cable connections ............................................................................... 2
Procedure 3 (P3) - Check for obstructions ....................................................................................... 2
Procedure 4 (P4) - Check for faulty component(s) WITH error codes ................................................ 2
Procedure 5 (P5) - Check for faulty component(s) WITHOUT error codes ......................................... 4
Appendix ............................................................................................................................... 5
How does the control box function? ............................................................................................... 5
Error codes ............................................................................................................................ 6
Troubleshooting
Troubleshooting
Specifications are subject to change without prior notice
LINAK
SALES BACKUP
®
1
DESKLINE
edition rev. 2020-01-09
st
®
products:
®
responsible for lifting the
Page 1 of 13
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Summary of Contents for Linak DESKLINE DESKLIFT
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Page 1: Table Of Contents
Procedure 5 (P5) - Check for faulty component(s) WITHOUT error codes ......... 4 Appendix ..........................5 How does the control box function? ....................5 Error codes ..........................6 Specifications are subject to change without prior notice LINAK SALES BACKUP ® DESKLINE edition rev. 2020-01-09... -
Page 2: Standard Troubleshooting Procedures
3. Plug in a new switch and test. digital display, initialise the system (see Procedure 1 (P1)). 4. Connect all existing cables to a new control box and test. Specifications are subject to change without prior notice LINAK SALES BACKUP ® DESKLINE edition rev. 2020-01-09 ®... - Page 3 5. Try initialising the same column that is in Channel 1, but with a different motor cable. If it still will not initialise, replace the column. Specifications are subject to change without prior notice LINAK SALES BACKUP ® DESKLINE edition rev. 2020-01-09...
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Page 4: Procedure 5 (P5) - Check For Faulty Component(S) Without Error Codes
Channel 1 by itself. The problem could be a faulty column or a faulty motor cable. Desk is uneven 1. See “Desk is uneven” (Procedure 4 (P4)). Specifications are subject to change without prior notice LINAK SALES BACKUP ® DESKLINE edition rev. 2020-01-09 ®... -
Page 5: Appendix
* Maximum current draw for each motor channel, as well as the system as a whole, is measured. When the current exceeds an allowable limit, an error is presented. Specifications are subject to change without prior notice LINAK SALES BACKUP ®... -
Page 6: Error Codes
- Use a 2nd battery; charge batteries • “E10 is a power fail, voltage on power supply drops below a certain limit, power removed” Specifications are subject to change without prior notice LINAK SALES BACKUP ® DESKLINE edition rev. 2020-01-09 ®... - Page 7 - Add service tool Initialisation is required to change • Service tool plug number of channels to missing from the system BASELIFT system when initialising Specifications are subject to change without prior notice LINAK SALES BACKUP ® DESKLINE edition rev. 2020-01-09 ®...
- Page 8 - Replace column or not same type as • Loose wire inside - Initialise the system (P1) channel 1 motor Specifications are subject to change without prior notice LINAK SALES BACKUP ® DESKLINE edition rev. 2020-01-09 ®...
- Page 9 - Remove obstruction (P3) • Hit obstruction - Initialise if necessary (P1) • Reached end stop (before initialisation at upper end stop occurs) Specifications are subject to change without prior notice LINAK SALES BACKUP ® DESKLINE edition rev. 2020-01-09 ®...
- Page 10 1 crossed connections and integrity (P2) • Hall sensor cables are crossed - Replace column - Initialise the system (P1) Specifications are subject to change without prior notice LINAK SALES BACKUP ® DESKLINE edition rev. 2020-01-09 ®...
- Page 11 • Damage to cable short circuit on 3A] exiting column (if - Inspect cable exiting applicable) column (if applicable), replace if damaged. Specifications are subject to change without prior notice LINAK SALES BACKUP ® DESKLINE edition rev. 2020-01-09 ®...
- Page 12 - If communicating other error codes, see above • If followed by another error code, then codes being communicated from slave box Specifications are subject to change without prior notice LINAK SALES BACKUP ® DESKLINE edition rev. 2020-01-09 ®...
- Page 13 - Check that the DS1 is – Not no longer responding be detected correctly mounted. Responding - Remove the DS1 and re- insert it Specifications are subject to change without prior notice LINAK SALES BACKUP ® DESKLINE edition rev. 2020-01-09 ®...
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