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When in Trouble
Troubleshooting
Main Unit
Symptom
Unable to pair
The earphones
flash and
connection cannot
be established
Sound is heard
only from the left
or right earphone
> Troubleshooting
Place both earphones into the charging case, wait for the
indicator light to turn off or on, followed by taking out
both earphones again at the same time.
When pairing, make sure the BLUETOOTH device is within
1 m of the System.
Operate the BLUETOOTH device to connect.
Turn on the BLUETOOTH device and enable pairing.
Delete the pairing information on the BLUETOOTH device
list and perform pairing again.
Perform operations after setting the BLUETOOTH function
of the connected device to OFF and then to ON again.
Perform operations after turning off the connected device
and on again.
Refer to the steps to establish a connection.
Connecting (Power On)
Check whether the System is connected to another device.
Turn off the BLUETOOTH settings of other devices and
enable pairing with the desired device.
Turn on the BLUETOOTH device, enable its Bluetooth
function and select the System from the BLUETOOTH
device list.
Place both earphones into the charging case, wait for the
indicator light to turn off or on, followed by taking out
both earphones again at the same time to connect. After
taking out the earphones, move the L and R earphones
close to each other.
Place both earphones into the charging case, wait for the
indicator light to turn off or on, followed by taking out
both earphones again at the same time to connect. After
taking out the earphones, move the L and R earphones
close to each other.
Action
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Summary of Contents for JVC HA-EC25T

  • Page 1 SEARCH MENU > When in Trouble > Troubleshooting Troubleshooting Main Unit Symptom Action Place both earphones into the charging case, wait for the indicator light to turn off or on, followed by taking out both earphones again at the same time. When pairing, make sure the BLUETOOTH device is within 1 m of the System.
  • Page 2 Reset the setting to factory default and connect again. Restoring the settings to the initial state Check whether one of the earphones is connected to another BLUETOOTH device. Turn off the BLUETOOTH settings of other devices and enable pairing with the desired device.
  • Page 3 Adjust the volume on the BLUETOOTH device connected so that there is no distortion, and then adjust the volume on The sound is the System. distorted Charge the main unit. Charging The ring tone may not be heard from the earphone if the Ring tone is soft silent mode of the BLUETOOTH device is turned on.
  • Page 4 Top of page WIRELESS HEADPHONES HA-EC25T Contact & Support (English Only) © 2022 JVCKENWOOD Corporation...