Toshiba Satellite Pro R50-C Series User Manual
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Toshiba Satellite Pro R50-C Series User Manual

Toshiba Satellite Pro R50-C Series User Manual

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User's Manual
Satellite Pro R50-C/A50-C
TECRA C50-C/A50-C/Z50-C
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  • Page 1 User's Manual Satellite Pro R50-C/A50-C TECRA C50-C/A50-C/Z50-C Series...

  • Page 2: Table Of Contents

    Table of Contents Chapter 1 TOSHIBA Legal, Regulatory, and Safety Copyright, Disclaimer and Trademarks ..........1-1 Regulatory Information ................. 1-2 Video Standard Notice ................1-8 OpenSSL Toolkit License Issues ............1-8 FreeType License Issues ..............1-11 ENERGY STAR® Program ..............1-14 Disposing of the computer and the computer's batteries ....
  • Page 3 LAN ....................... 4-32 Memory media ..................4-34 Smart Card ................... 4-37 External Display .................. 4-38 TOSHIBA Hi-Speed Port Replicator III 180W/120W ......4-42 Security lock ..................4-43 Optional TOSHIBA Accessories ............4-44 Sound System and Video mode ............4-44 Chapter 5 Utilities and Advanced Usage Utilities and Applications ..............
  • Page 4 User's Manual...

  • Page 5: Chapter 1 Toshiba Legal, Regulatory, And Safety

    © 2015 TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

  • Page 6: Regulatory Information

    ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Toshiba Corporation and its affiliates is under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 7 TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s external RGB monitor port, Universal Serial Bus (USB 2.0 and 3.0) ports, HDMI out port and Headphone/Microphone jack.
  • Page 8 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 9 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 10 For more detailed information about the collection and recycling programmes available in your country, please visit our website ( www.toshiba.eu/recycling ) or contact your local council office or the retail outlet where you purchased the product. Disposal of batteries and/or accumulators...
  • Page 11 Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007, with phased deadlines to 2018. Toshiba will meet all REACH requirements and is committed to provide our customers with information about the presence in our articles of substances included on the candidate list according to REACH regulation.

  • Page 12: Video Standard Notice

    For more detailed information about recycling of this product, please visit our website ( http://www.toshiba-india.com ) or contact call center (1800-200-8674). These symbols might not stick depending on the country and region where you purchased.
  • Page 13 Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 14 ---------------------------------- /* Copyright (C) 1995-1998 Eric Young (eay@cryptsoft.com) All rights reserved. This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to.

  • Page 15: Freetype License Issues

    USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
  • Page 16 Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this license. We thus encourage you to use the following text: """ Portions of this software are copyright (C) <year> The FreeType Project www.freetype.org All rights reserved.
  • Page 17 This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute, perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project (in both source and object code forms) and derivative works thereof for any purpose;...

  • Page 18: Energy Star® Program

    If the model you purchased is compliant, it uses the ENERGY STAR logo and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 19: Disposing Of The Computer And The Computer's Batteries

    To prevent direct exposure to the laser beam, do not try to open the enclosure. Location of the Required Label (Sample shown below. Location of the label and manufacturing information might vary.) TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F, Bldg. No.102, Digital empire2, 486 Sin-dong, Yeongtong-gu, Suwon-si,...

  • Page 20: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
  • Page 21 Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they might overheat. To keep your computer in prime operating condition, protect your work area from: Dust, moisture, and direct sunlight. Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones.
  • Page 22 Be careful not to spill liquids into the computer. If the computer does get wet, turn the power off immediately and let the computer dry completely. In these circumstances, you should get the computer inspected by an authorized service provider in order to assess the scope of any damage.

  • Page 23: Safety Icons

    Mobile phones Be aware that the use of mobile phones can interfere with the audio system. The operation of the computer will not be impaired in any way, but it is recommended that a minimum distance of 30 cm is maintained between the computer and a mobile phone that is in use.

  • Page 24: Chapter 2 Getting Started

    This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by TOSHIBA, some of the features described in this manual might not function properly. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 25: Using Your Computer For The First Time

    Start The word "Start" refers to the " " button in the lower-left corner of the screen. All apps You can find a list of all your apps and programs in the All apps. To access it, click Start and select All apps ( in the lower-left corner.
  • Page 26 Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury.
  • Page 27 Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model. Connect the DC output plug of the AC adaptor to the DC IN 19V jack on your computer.
  • Page 28 Open and close the display panel with reasonable care. Opening it vigorously or slamming it shut might damage the computer. Do not put your fingers in the gap between the LCD panel and battery pack when closing your LCD, otherwise your fingers might get hurt. Be careful not to open the display panel too far as this might put stress on the display panel’s hinges and cause damage.

  • Page 29: Getting To Know Windows

    Figure 2-5 Turning on the power 1. Power button Product appearance depends on the model you purchased. Initial setup The Windows Startup Screen is the first screen displayed when you turn on the power. To install the operating system properly, follow the on-screen instructions on each screen.
  • Page 30 Windows taskbar By default, the bottom of the desktop is Windows taskbar. You can see all of your currently running apps on the Windows taskbar. Task view Task view ( ) is launched from Windows taskbar at the bottom of the screen.

  • Page 31: Turning Off The Power

    You can search for and browse thousands of apps, all grouped into easy- to-find categories there. Sign-in options Windows offers a number of sign-in options including Password ( ), PIN ( ) and Picture password ( ) authentication to prevent from unauthorized access.
  • Page 32 Note that keyboard keys can only be used if the Wake-up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 33 To use the Hybrid Sleep function, configure it in the Power Options. Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature.
  • Page 34 Save your data. While entering Hibernation Mode, the computer saves the contents of memory to the internal storage drive. However, for safety sake, it is best to save your data manually. Data will be lost if you remove the battery or disconnect the AC adaptor before the save is completed.

  • Page 35: System Recovery

    Media Restoring the pre-installed software from the Recovery Partition If you choose TOSHIBA Maintenance Utility to erase the internal storage drive, all data including the operating system and recovery partition will be deleted. In that case, you cannot create recovery media or restore the pre- installed software from the recovery partition.
  • Page 36 Creator instead of the recovery drive creating option in Windows system. Otherwise, Recovery Media Creator will not work and TOSHIBA HDD Recovery option in TOSHIBA Maintenance Utility will not exist if you restore the computer from the recovery media you created by options in Windows system.
  • Page 37 When you reinstall the Windows operating system, the hard disk will be reformatted and all data will be lost. Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring. Launch the TOSHIBA Setup Utility. Refer to the TOSHIBA Setup Utility section for further information.
  • Page 38 Click Start -> Power and then select Restart. Hold down 0 (zero) key and then release this key one second after the computer is power on. Select Troubleshoot -> TOSHIBA Maintenance Utility -> TOSHIBA HDD Recovery. Follow the on-screen instructions to finish the recovery.

  • Page 39: Chapter 3 The Grand Tour

    Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section.

  • Page 40: Left Side

    Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turn off the computer into Sleep Mode, this indicator flashs amber. Wireless The Wireless communication indicator glows communication white when the wireless functions are turned on. indicator Some models are equipped with wireless functions.
  • Page 41 Do not connect any cable other than a LAN cable to the LAN jack. It might cause damage or malfunction. Universal Serial Bus Two Universal Serial Bus ports, which comply to (USB 2.0 or 3.0) port the USB 2.0 or 3.0 standard, are provided on the left side of the computer.

  • Page 42: Right Side

    SIM Card slot This slot allows you insert a SIM card which enables a high-speed access to the Internet, corporate Intranet and your email while you are away from office. Refer to the Wireless WAN Device section for more information. Some models are equipped with the SIM Card slot.
  • Page 43 Universal Serial Bus Two Universal Serial Bus ports, which comply to (USB 3.0) port the USB 3.0 standard, are provided on the right side of the computer. USB 3.0 port is compliant with USB 3.0 standard and backward compatible with USB 2.0 devices. The port with the icon ( ) has Sleep and Charge function, and this function is only provided with some models.

  • Page 44: Back

    DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries. Note that you must only use the model of AC adaptor supplied with the computer at the time of purchase. Using the wrong AC adaptor can damage the computer.
  • Page 45 Figure 3-5 The underside of the computer 1. Battery lock 4. Docking port* 2. Battery release latch 5. Memory module cover* 3. Cooling vents * Provided with some models. Product appearance depends on the model you purchased. Battery lock Slide the battery lock to release the battery pack ready for removal.

  • Page 46: Front With The Display Open

    180W/120W. Some models are equipped with the docking port. Only the TOSHIBA Hi-Speed Port Replicator III 180W or 120W is compatible with the docking port. Do not attempt to use any other Port Replicator. Keep foreign objects out of the docking port. A pin or similar object can damage the circuitry of the computer.
  • Page 47 5. Display screen 13. AccuPoint* 6. Stereo speakers 14. AccuPoint control buttons* 7. Power button 15. Touch Pad ON/OFF icon* 8. Display hinges 16. TOSHIBA eco icon* * Provided with some models. Product appearance depends on the model you purchased. User's Manual...
  • Page 48 Wireless Depending on the configuration of your communication computer, one or all of the following antennas are antennas built-in: Wireless LAN Wireless LAN/Bluetooth Some models are equipped with wireless communication antennas. Do not cover the wireless communication antennas area with any metal objects, otherwise the wireless function might not work.
  • Page 49 Display screen 39.6 cm (15.6") LCD screen, is configured with the following resolution: HD, 1366 horizontal x 768 vertical pixels FHD, 1920 horizontal x 1080 vertical pixels Be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen is somewhat brighter than when it operates on battery power.

  • Page 50: Internal Hardware Components

    Pad. Some models are equipped with the Touch Pad ON/OFF icon. TOSHIBA eco icon Double tap this icon to launch the TOSHIBA eco Utility. Some models are equipped with the TOSHIBA eco icon. Internal Hardware Components This section describes the internal hardware components of your computer.
  • Page 51 SSD is a large-capacity storage device which uses Solid-State Memory in place of a magnetic disk of the hard disk. Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the HDD/SSD might be vulnerable to data retention errors.
  • Page 52 great graphics performance and an Intel integrated graphics chip for sustained battery life. Switching is automatic and does not require the user to reboot the computer. In the Manage 3D Settings menu of NVIDIA Control Panel, you can change the global 3D settings and create overrides for specific programs. The overrides will be used automatically each time the specified programs are launched.
  • Page 53 NVIDIA Graphics Controllers. However, Toshiba does not guaranty compatibility of such NVIDIA drivers with your device. TOSHIBA shall not be liable for any damage resulting from NVIDIA’s drivers. Hence, your device shall not be covered under TOSHIBA’s limited warranty.

  • Page 54: Power Condition Descriptions

    Power Condition Descriptions The computer operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is connected and what the battery charge level is. DC IN/Battery indicator Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected.

  • Page 55: Chapter 4 Operating Basics

    Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Pad The Touch Pad on the palm rest might support the following gestures: Tap once on the Touch Pad to activate an item, such as an app.
  • Page 56 There are different types of keys, specifically typewriter keys, function keys, and Windows special keys. Never remove the key caps on your keyboard. Failure to do so might damage the parts under the key caps. Keyboard indicator The following figure shows the position of the CAPS LOCK indicator and NUM LOCK indicator which show the following conditions: When the CAPS LOCK indicator glows, the keyboard produces capitals when any letter is typed.
  • Page 57 Toggles the mode of the keyboard backlight between Timer, On, and Off. To set up the brightness, click System Settings under TOSHIBA group in All apps. Click Keyboard tab, and select a level under Keyboard Backlight Brightness Control. To set up the timer, launch the BIOS setup utility, select Power Management ->...

  • Page 58: Optical Disc Drive

    Some functions show the toast notification at the edges of the screen. Those toast notifications are enabled by default. You can disable them in the Function Key settings. To access it, click System Settings -> Function Key under TOSHIBA group in All apps. Windows special keys The keyboard provides two keys that have special functions in Windows, ®...
  • Page 59 Grasp the disc tray gently and pull until it is fully opened. Figure 4-2 Pressing the eject button and pulling the disc tray open 1. Eject button Lay the disc, label side up, in the disc tray. Figure 4-3 Inserting a disc 1.
  • Page 60 If the disc is not seated properly when the disc tray is closed, the disc might be damaged. Also, the disc tray might not open fully when you press the eject button. Removing discs To remove the disc, do the following: Do not press the eject button while the computer is accessing the optical disc drive.
  • Page 61 This might cause you to either lose data or incur other damage to the drive or media. Disclaimer TOSHIBA does not assume responsibility for the following: Damage to any disc that might be caused by writing or rewriting with this product.
  • Page 62 Based on TOSHIBA limited compatibility testing, we suggest the following manufacturers of disc media, however, it must be noted that disc quality can affect write or rewrite success rates. Also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.

  • Page 63: Toshiba Video Player

    In addition, do not use the computer on an unstable surface such as a stand. Keep mobile phones and other wireless communication devices away from the computer. TOSHIBA VIDEO PLAYER TOSHIBA VIDEO PLAYER is only provided with some models. User's Manual...
  • Page 64 Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER: Notes on use This software can only be used on Windows operating system. TOSHIBA VIDEO PLAYER software is supported for playback of DVD and video file.
  • Page 65 VIDEO PLAYER might not function properly. Do not change the screen resolution while running the TOSHIBA VIDEO PLAYER. Do not change the display device while running the TOSHIBA VIDEO PLAYER. Starting TOSHIBA VIDEO PLAYER Use the following procedure to start TOSHIBA VIDEO PLAYER.

  • Page 66: Using The Accupoint

    TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and click the Help button. Using the AccuPoint To use the AccuPoint, simply push it with your finger tip in the direction you want to move the on-screen pointer.

  • Page 67: Using The Fingerprint Sensor

    Position a new cap on the peg and press it into place. The peg is square, so be careful to align the cap’s square hole with the peg. You can buy replacement AccuPoint caps from your TOSHIBA authorized dealer. Using the Fingerprint Sensor Some models have a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints.
  • Page 68 becomes visible. In performing this process, you should also take care to ensure that the center of your fingerprint is on the sensor. The following illustrations show the recommended way to swipe your finger over the fingerprint sensor. Figure 4-6 Swipe the finger 1.
  • Page 69 You can back up the fingerprint data or the information registered to Web Site Passwords. Use Import/Export in TOSHIBA Fingerprint Utility main menu. Also refer to the fingerprint utility Help file for more information by clicking ? in TOSHIBA Fingerprint Utility main menu.
  • Page 70 TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
  • Page 71 "Do you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu. Delete all users fingerprints In the TOSHIBA Fingerprint Utility main menu, click Run as administrator. User Account Control window is displayed. Click Yes.
  • Page 72 System Authentication screen is displayed. This will switch the password input screen across to the keyboard-based one. You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint Pre-Boot authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on.

  • Page 73: Battery

    How to Enable Fingerprint Pre-Boot authentication and Single Sign-On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the Pre-Boot authentication and Single Sign-On feature. You should check that your fingerprint is enrolled before configuring the settings.
  • Page 74 If the RTC battery becomes completely discharged, the system will lose this information and the real- time clock and calendar will stop working. You can change the Real-Time Clock settings in the TOSHIBA Setup Utility. Refer to Real Time Clock for further information.
  • Page 75 Never remove the battery pack while the Wake-up on LAN function is enabled, as data will be lost. Before you remove a battery pack, disable the Wake-up on LAN function. Charging the batteries When the power in the battery pack becomes low, the DC IN/Battery indicator flashes amber to indicate that only a few minutes of battery power remain.
  • Page 76 The battery is nearly completely discharged. In this instance, leave the AC adaptor connected for a few minutes and the battery should begin charging. The DC IN/Battery indicator might show a rapid decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time.
  • Page 77 How you use optional devices, such as a USB device, to which the battery supplies power Where you store your programs and data Whether you close the display panel when you are not using the keyboard - closing the display saves power The environmental temperature - operating time decreases at low temperatures System Sleep Mode...
  • Page 78 Replacing the battery pack Be aware that the battery pack is classified as a consumable item. The operating life of the battery pack will gradually reduce through repeated charging and discharging, and should be replaced when it reaches the end of its operating life. In addition to this, you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time.

  • Page 79: Wireless Wan Device

    Figure 4-7 Releasing the battery pack 1. Battery lock 3. Battery pack 2. Battery release latch Installing the battery pack To install a battery pack, do the following: Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.
  • Page 80 To pop the SIM card tray partially open, insert a slender object (about 10mm, diameter 0.8mm), such as a straightened paper clip, into the eject hole. Gently pull to open the SIM card tray. Never pull the SIM card tray completely out of the slot. Figure 4-8 Open the SIM card tray with the eject hole 1.

  • Page 81: Gps Function

    Never allow metal objects, such as screws, staples and paper clips, to enter the computer. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury. Do not touch the connectors on the SIM card or on the computer. Debris on the connectors might cause access problems.
  • Page 82 When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions.
  • Page 83 Slide your fingernail or a thin object under the cover and lift it off. Figure 4-10 Removing the memory module cover 1. Screw 2. Memory module cover User's Manual 4-29...
  • Page 84 Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-11 Seating the memory module 1.
  • Page 85 Seat the memory module cover in place and secure it with the screw. Ensure that the memory module cover is firmly closed. Figure 4-12 Seating the memory module cover 1. Memory module cover 2. Screw Install the battery pack. 10. Turn your computer over. 11.

  • Page 86: Lan

    Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them.
  • Page 87 LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer’s default settings might cause a malfunction in LAN operation. Check with your LAN administrator regarding set-up procedures. If you are using Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T), be sure to connect with a CAT5e cable or higher.

  • Page 88: Memory Media

    Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.
  • Page 89 The SD memory card logo is ( The SDHC memory card logo is ( The SDXC memory card logo is ( The maximum capacity of SD memory cards is 2 GB. The maximum capacity of SDHC memory cards is 32 GB. The maximum capacity of SDXC memory cards is 128 GB.
  • Page 90 For more details on using memory cards, see manuals accompanying the cards. About the write-protect feature Memory media cards have a write-protect function. SD Card (SD memory card, SDHC memory card and SDXC memory card) Set the write-protect switch to the lock position, if you do not want to record data.

  • Page 91: Smart Card

    Removing memory media The following instructions apply to all types of supported media devices. To remove memory media, do the following: Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar. Select memory media. Push the memory media until you hear a click to partially release it. Grasp the media and remove it.

  • Page 92: External Display

    Press the Smart Card gently to ensure a firm connection is made. The computer will identify the Smart Card and display an icon in the Windows Taskbar. When inserting a Smart Card into the Smart Card slot, make sure to confirm that the card is oriented correctly before inserting.
  • Page 93 External RGB monitor port An external analog monitor can be connected to the External RGB monitor port on the computer. To connect an external analog monitor, do the following: Connect the RGB cable to the External RGB monitor port. There are no fastening screws for an external monitor cable on the External RGB monitor port.
  • Page 94 Figure 4-18 Connecting the HDMI out port 1. HDMI out port 2. HDMI cable Do not plug/unplug an HDMI device under the following conditions: The system is starting up. The system is shutting down. When you connect a television or external monitor to the HDMI port, the display output device is set to HDMI.
  • Page 95 documents, streamed/local media contents or other online contents can be shared wirelessly with others. To use wireless display, either one of the following devices is required: A compatible external display with built-in support for wireless display. An external display with HDMI port and a wireless display adaptor. The wireless display adaptor is a device that connects to the external display via HDMI port and can receive Wi-Fi signals from your computer.

  • Page 96: Toshiba Hi-Speed Port Replicator Iii 180W/120W

    TOSHIBA Hi-Speed Port Replicator III 180W/ 120W In addition to the ports available on the computer, the TOSHIBA Hi-Speed Port Replicator III 180W/120W also provides several kinds of ports. The Port Replicator connects directly to the docking interface on the underside of the computer.

  • Page 97: Security Lock

    1. Docking port (computer) Product appearance depends on the model you purchased. Make sure the AC adaptor is always connected to the TOSHIBA Hi-Speed Port Replicator III 180W/120W while in use. Otherwise the Port Replicator will stop working, possibly resulting in data loss.

  • Page 98: Optional Toshiba Accessories

    Battery section for further information. TOSHIBA Hi-Speed TOSHIBA Hi-Speed Port Replicator III 180W/ Port Replicator III 120W provides several kinds of ports. Refer to 180W/120W the Port Replicator’s User's Manual for more details.
  • Page 99 To adjust the volume level of an application that you are using, move the slider for the corresponding application. Microphone Level To change the microphone recording level, do the following: Right-click on the speaker icon on the Windows Taskbar, and select Recording devices from the sub menu.
  • Page 100 Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager. To launch the Realtek HD Audio Manager: Click Control Panel -> Hardware and Sound -> Realtek HD Audio Manager under Windows System group in All apps. When you first launch the Realtek HD Audio Manager, you can see two device tabs.
  • Page 101 To open the Screen Resolution dialog, click Control Panel -> Appearance and Personalization -> Display -> Change display settings under Windows System group in All apps. If you are running some applications (for example a 3D application or video playback), you might see some disturbance, flickering, or frame dropping on your screen.

  • Page 102: Chapter 5 Utilities And Advanced Usage

    This utility is only provided with some models. To access this utility, click Display Utility under TOSHIBA group in All apps. For details on TOSHIBA Display Utility, see the help file. TOSHIBA Password This utility allows you to set a password in order Utility to restrict access to the computer.
  • Page 103 Depending on the usage situation, the life cycle of the battery might not be extended properly. To access this utility, click eco Utility under TOSHIBA group in All apps. For details on TOSHIBA eco utility, see the help file. TOSHIBA Service This application allows your computer to...
  • Page 104 To access this utility, click PC Health Monitor under TOSHIBA group in All apps. This utility is only provided with some models. For details on TOSHIBA PC Health Monitor, see the help file. TOSHIBA Product The TOSHIBA Product Improvement Program...

  • Page 105: Special Features

    To access the setup files of the drivers/utilities, click Applications and Drivers under TOSHIBA group in All apps. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 106 Internal storage drive This feature automatically cuts off power to the internal storage drive when it is not accessed for automatic power off a specified time, with power being restored when the internal storage drive is next accessed. This can be specified in the Power Options. System automatic This feature automatically shuts down the system Sleep/Hibernation...

  • Page 107: Toshiba Password Utility

    In this instance, all unsaved data in memory will be lost. TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password Utility function are different from the Windows password. User's Manual...
  • Page 108 User Password To start the utility, click the following items under TOSHIBA group in All apps: Password Utility -> User Password User authentication might be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, and so on.
  • Page 109 If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of any data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization that result from the loss of access to your HDD.

  • Page 110: Toshiba System Settings

    To run TOSHIBA System Settings, click System Settings under TOSHIBA group in All apps. The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.

  • Page 111: Usb Charge

    Sleep Mode, Hibernation Mode, or shutdown state. To set USB Sleep and Charge feature, click System Settings -> Sleep Utilites under TOSHIBA group in All apps. Move the slider to enable or disable the Sleep and Charge function. The Sleep and Charge function might not work with certain external devices even if they are compliant with the USB specification.
  • Page 112 If Sleep and Charge function is enabled, the computer’s battery discharges during hibernation or when the computer is turned off. It is recommended that you connect the AC adaptor to the computer while using Sleep and Charge function. External devices connected to the USB bus power (DC5V) function that interfaces with the power ON/OFF of the computer might always be in an operational state.

  • Page 113: Toshiba Pc Health Monitor

    “System ON CDP Charge Mode” and “USB Sleep and Charge function”. TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption, battery health (for models with battery), and the system cooling, informing you of significant system conditions.
  • Page 114 You can disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel.

  • Page 115: Toshiba Product Improvement Program

    Carefully read the information displayed. Selecting ACCEPT and clicking OK enables the program. By enabling the TOSHIBA PC Health Monitor software, you agree with these terms and conditions and to the use and sharing of the collected information. Once the program is enabled, the TOSHIBA PC Health Monitor screen is displayed, and the program begins monitoring system functions and collecting information.

  • Page 116: Using The Hard Disk Drive (Hdd) Protection

    You can change HDD Protection settings. To open the utility, click System Settings -> HDD Protection under TOSHIBA group in All apps. The utility can also be started from the icon in the Taskbar or from the Control Panel. HDD Protection You can enable or disable HDD Protection by moving the slider to the right or left.
  • Page 117 There are the following conditions for HDD Protection icon. Normal TOSHIBA HDD Protection is enabled. Protection TOSHIBA HDD Protection is active. The Hard Disk Drive head is in a safe position. TOSHIBA HDD Protection is disabled. Detection Level There are four sensitivity levels in which vibrations, impacts and their similar signs are detected can be set to OFF, 1, 2 and 3 in ascending order.

  • Page 118: Toshiba Setup Utility

    Intensely shaking the computer or other subjecting it to strong impacts might damage to the computer. TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu- based user interface so that you can easily view and change BIOS settings.

  • Page 119: Troubleshooting

    In reality many problems can be solved simply, but a few might require help from TOSHIBA Support. If you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 120 Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.
  • Page 121 Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure that the device or software can be used with your computer. Use of incompatible devices might cause injury or might damage your computer.

  • Page 122: Hardware And System Checklist

    By holding down one of the following keys during startup, your computer can load the following advanced options. Advanced option TOSHIBA Setup Utility Boot Menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, do the following: Click Start ->...
  • Page 123 If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected, check the status of the DC IN/Battery indicator.
  • Page 124 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery does not If you frequently recharge a partially charged...
  • Page 125 The RTC battery should be replaced only by your dealer or by a TOSHIBA servicere presentative, and then set the date/time in the TOSHIBA Setup Utility by using the following steps: Launch the TOSHIBA Setup Utility.
  • Page 126 - if so remove it and try to start the storage computer again. If this has no effect, check the Boot Priority Options setting within the TOSHIBA System Settings. Slow performance The files on the HDD might be fragmented. In this...
  • Page 127 If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section and the documentation supplied with your mouse.
  • Page 128 To access it, click Control Panel -> Hardware too sensitive or not and Sound -> Mouse under Windows System sensitive enough. group in All apps. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-10...
  • Page 129 If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, also refer to the documentation supplied with your USB device.
  • Page 130 Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 131 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.
  • Page 132 Bluetooth device is turned Check to ensure that no optional Bluetooth Adaptor is installed in the computer. The built-in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller. If you are still unable to resolve the problem, contact TOSHIBA Support. User's Manual 6-14...

  • Page 133: Toshiba Support

    TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you might need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience might be related to software or the operating system so it is important that you investigate other sources of assistance first.

  • Page 134: Appendix Specifications

    Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The following physical dimensions do not include parts that extend beyond the main body. The physical dimensions vary depending on the model you purchased. Size Approximately 379.0 (w) x 258.0 (d) x 23.35~23.95 (h) millimeters (not including parts that extend beyond the main body).

  • Page 135: Ac Power Cord And Connectors

    External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Serial Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Serial Clock Signal I/O (I): Input to computer I/O (O): Output from computer...
  • Page 136 Certification agencies China: U.S. and Canada: UL listed and CSA certified No. 18 AWG, Type SVT or SPT-2 Australia: Japan: DENANHO Europe: Austria: Italy: Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or...

  • Page 137: Information For Wireless Devices

    Australia Europe AS approved Approved by the appropriate agency Canada China CSA approved CCC approved Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum (DSSS) /Orthogonal Frequency Division Multiplexing (OFDM) radio technology, and is compliant to: The IEEE 802.11 Standard on Wireless LANs (Revision a/b/g/n, b/g/n or Revision a/b/g/n/ac), as defined and approved by the Institute of...
  • Page 138 Because wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes wireless products are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 139 If this occurs, the outsider might illegally access your system, eavesdrop, or cause the loss or destruction of stored data. TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications Compatibility IEEE 802.11 Standard for Wireless LANs...
  • Page 140 The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high-density materials. Range is also impacted due to "obstacles" in the signal path of the radio that might either absorb or reflect the radio signal. Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 to 5.25GHz frequency range.
  • Page 141 Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor use Military Radiolocation limited to 10mW use.Refarming of the 2.4GHz band e.i.r.p. within the has been ongoing in recent years to band allow current relaxed regulation Full 2454-2483.5MHz implementation planned 2012. Italy: For private use, a general authorization is required if WAS/...
  • Page 142 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 143 check the current channel of operation. If operation is occurring outside of the allowable frequencies for outdoor use, as listed above, the user must contact the applicable national spectrum regulator to request a license for outdoor operation. Canada - Industry Canada (IC) This device complies with RSS-210 of the Industry Canada Rules.
  • Page 144 The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s website www.hc-sc.gc.ca Caution: Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5.15 to...
  • Page 145 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 146 This equipment is approved to the radio standard by the countries/regions in the following table. If you use this equipment in the countries/regions which are not listed in the following table, contact TOSHIBA Support. As of December 2015 Austria Belgium...

  • Page 147: Information About Intel Amt

    Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland Information about Intel AMT ® Your computer might support Intel Active Management Technology (AMT) depending on the model you purchased. Using built-in platform capabilities and popular third-party management and security applications, Intel AMT allows IT to better discover, heal, and protect their networked computing assets.
  • Page 148 Enter a new password. Password must comply with the following requirements concerning character types and length: Must be between 8 and 32 characters long. Must contain at least one number (“0”, “1-9”). Must contain a mix of lower-case (“a”, “b”, “z”, etc.) and upper-case (“A”, “B”, “Z”, etc.) letter.
  • Page 149 When using the computer with the AC adaptor connected and the AMT function set to enabled, power might still be supplied to the system memory even when the computer power is turned off, or the computer is in Sleep Mode or Hibernation Mode. When connecting the AC adaptor, the computer is powered and can be turned on.

  • Page 150: Legal Footnotes

    For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.
  • Page 151 Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery might not charge while computer is consuming full power.

  • Page 152: Glossary

    Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate. This is an intrinsic characteristic of LCD technology. Maximum brightness is only available when operating in AC power mode. Screen dims when the computer is operated on battery power and you might not be able to increase the brightness of the screen.
  • Page 153 bps: bits per second Compact Disc CD-ROM: Compact Disc Read-only Memory CD-RW: Compact Disc-rewritable CMOS: Complementary Metal-oxide Semiconductor CPU: Central Processing Unit Direct Current DDR: Double Data Rate DIMM: Dual Inline Memory Module DVD: Digital Versatile Disc DVD-R: Digital Versatile Disc-recordable DVD-RAM: Digital Versatile Disc-random Access Memory DVD-R DL:...
  • Page 154 LED: Light Emitting Diode megabyte MBps: megabytes per second MMC: MultiMediaCard OCR: Optical Character Recognition (Reader) Personal Computer PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card International Association RAM: Random Access Memory RGB: Red, Green, and Blue RFI: Radio Frequency Interference ROM: Read-Only Memory RTC:...

  • Page 155: Index

    Index Touch Pad 6-10 AC adaptor additional 4-44 connecting 2-2 Equipment checklist 2-1 DC IN 19V jack 3-6 External monitor problems 6-13 Battery extending life 4-23 monitoring capacity 4-22 Graphics Processing Unit real time clock 3-13, 4-20 3-13 save mode 5-5 types 4-19 Hard disk drive Battery pack...
  • Page 156 6-5 inserting 4-36 Power 6-4 removing 4-37 Real Time Clock 6-7 Sound system 6-12 TOSHIBA support 6-15 Memory media slot 4-34 Touch Pad 6-10 USB device 6-11 Moving the computer 1-18 USB mouse 6-11 MultiMediaCard removing 4-37...
  • Page 157 problems 6-12 USB device problems 6-11 Video mode 4-46 Video RAM 3-13 Web Camera 3-10 Wireless communication 7-5 User's Manual Index-3...

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