Samsung GALAXY A12 User Manual
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Samsung GALAXY A12 User Manual

Samsung GALAXY A12 User Manual

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SAMSUNG GALAXY A12
USER GUIDE

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Summary of Contents for Samsung GALAXY A12

  • Page 1 SAMSUNG GALAXY A12 USER GUIDE...
  • Page 2 Contents Features Biometric security | Dark mode Getting started Device layout: Galaxy A12 Set up your device: Charge the battery Start using your device: Turn on your device | Use the Setup Wizard | Transfer data from an old device | Lock or unlock your device |...

  • Page 3: Table Of Contents

    Virtual Private Networks | Private DNS | Ethernet Customization: Display | Notifications | Sounds and vibration Security: Lock screen and security | Face recognition | Fingerprint scanner Accounts: Samsung Cloud Add an account | Account settings | Remove an account | Backup and restore | Google settings Backup: Samsung account | Google Account |...
  • Page 4 Getting started Galaxy A12 Set up your device Start using your device...
  • Page 5 Getting started Galaxy A12 Front camera Volume keys Rear cameras Side key/ Fingerprint Flash sensor USB charger/ Accessory port Headset jack Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 6 Getting started Set up your device Charge the battery Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able to use your previous SIM card. Contact your carrier for more details. Install SIM/ microSD card Place the SIM card and optional...
  • Page 7 Your device is powered by a rechargeable battery. NOTE  Use only charging devices and batteries (if applicable) that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage.
  • Page 8 Smart Switch can transfer your data via USB cable, Wi-Fi, or computer. Visit samsung.com/us/support/owners/app/smart-switch to learn more.  1. From Settings, tap Accounts and backup > Smart Switch.
  • Page 9 Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security. Side key Press to lock.
  • Page 10 For more information, see Factory Reset Protection. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps.  1. From Settings, tap Accounts and backup > Accounts.
  • Page 11 Getting started Add an Outlook account ® Sign in to your Outlook account to view and manage email messages.  1. From Settings, tap Accounts and backup > Accounts.  2. Tap Add account > Outlook. Set up voicemail You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app.
  • Page 12 Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the surface of the screen and the damage will not be covered by the warranty.
  • Page 13 Getting started Swipe Lightly drag your finger across the screen.   Swipe the screen to unlock the device.   Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 14 Getting started Drag and drop Touch and hold an item, and then move it to a new location.   Drag an app shortcut to add it to a Home screen.   Drag a widget to place it in a new location. Devices and software are constantly evolving —...
  • Page 15 Getting started Zoom in and out Bring your thumb and forefinger together or apart on the screen to zoom in and out.   Move your thumb and forefinger together on the screen to zoom out.   Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving —...
  • Page 16 Getting started Touch and hold Touch and hold items to activate them.   Touch and hold a field to display a pop-up menu of options.   Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 17 Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Back Recent apps Home   Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 18 Getting started Navigation buttons Use buttons along the bottom of the screen for quick navigation.  1. From Settings, tap Display > Navigation bar > Buttons.  2. Tap an option under Button order to choose which side of the screen the Back and Recent apps icons display.
  • Page 19 Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here, in addition to setting up additional Home screens, removing screens, changing the order of screens, and choosing a main Home screen. icons | Wallpaper | Themes | Icons | Widgets | Home screen settings |...
  • Page 20 Getting started  3. Tap a picture or video to choose it.  • If choosing a single picture, choose which screen or screens you want to apply the wallpaper to.  • Videos and multiple pictures can only be applied to the Lock screen.  •...
  • Page 21 Getting started Widgets Add widgets to your home screens for quick access to info or apps.  1. From a Home screen, touch and hold the screen.  2. Tap Widgets, and then tap a widget set to open it.  3. Swipe to the widget you want to add, and drag it to the Home screen. Customize Widgets Once you have added a widget, you can customize where it's located and how it functions.
  • Page 22 Getting started  • Add apps to Home screen: Automatically add newly-downloaded apps to the Home screen.  • Swipe down for notification panel: Enable this feature to open the Notification panel by swiping down anywhere on the Home screen.  • Rotate to landscape mode: Rotate the Home screen automatically when your device’s orientation is changed from portrait to landscape.
  • Page 23 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Charging Mute Vibrate   Airplane mode Bluetooth active Location active Alarm   Notification icons Missed calls Call in progress New message Voicemail...
  • Page 24 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings View all Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 25 Getting started View the Notification panel You can access the Notification panel from any screen.  1. Swipe down on the screen to display the Notification panel.  • To open an item, tap it.  • To clear a single notification, drag the notification left or right.  •...
  • Page 26 ◌   From a Home screen, swipe right. TIP  To customize Samsung Free, tap More options > Settings. Digital wellbeing and parental controls You can monitor and manage your digital habits by getting a daily view of how frequently you use apps, how many notifications you receive, and how often you check your device.
  • Page 27 Getting started Check on your kids   • Parental controls: Supervise your children’s digital life with Google’s Family Link app. You can choose apps, set content filters, keep an eye on screen time, and set screen time limits. Biometric security Use biometrics to securely unlock your device and log in to accounts. Face recognition You can enable Face Recognition to unlock your screen.
  • Page 28 Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. To use your fingerprint to unlock your device, you must set a pattern, PIN, or password.
  • Page 29   • Web sign-in: Use your fingerprints to sign in to websites.   • Samsung account: Use your fingerprints to verify your identity instead of your Samsung account password.   • About unlocking with biometrics: Read details on the requirements each biometric security feature has for using your pattern, PIN, or password as a backup.
  • Page 30 Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control  1.
  • Page 31 Getting started Window controls The Window controls modify the way app windows are displayed in split screen view.  1. Drag the middle of the window border to resize the windows.  2. Tap the middle of the window border for the following options:  •...
  • Page 32 Getting started Enter text Text can be entered using a keyboard or your voice. Expand toolbar Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 33 Toolbar The toolbar provides quick access to features of the keyboard. Options may vary by carrier. ◌   From the Samsung keyboard, tap Expand toolbar for the following options:   • Emojis : Insert an emoji.   • Stickers : Add illustrated stickers.
  • Page 34   • Third-party content: Enable third-party keyboard features.   • Reset to default settings: Return keyboard to original settings and clear personalized data.   • About Samsung keyboard: View version and legal information for the Samsung keyboard.   • Contact us: Contact Samsung support through Samsung Members.
  • Page 35 Instead of typing, enter text by speaking. Return to keyboard Open settings  1. From the Samsung keyboard, tap Voice input.  2. Tap the screen and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 36 Getting started Configure Google Voice typing Set customized options for Google Voice typing.  1. From the Samsung keyboard, tap Voice input.  2. Tap Settings for options.  • Languages: Choose the language for the keyboard.  • Offline speech recognition: Download languages for offline Google Voice typing.
  • Page 37 Getting started Emergency mode features While in Emergency mode, only the following apps and features are available on the Home screen. Options may vary by carrier.   Flashlight: Use the device’s flash as a steady source of light.   Emergency alarm: Sound an audible siren.  ...
  • Page 38 Camera and Gallery You can capture high-quality pictures and videos using the Camera app. Images and videos are stored in the Gallery, where you can view and edit them. Camera Navigate the camera screen | Configure shooting mode | Live focus Record videos | Camera settings Gallery...
  • Page 39 Camera and Gallery Camera You can capture high-quality pictures and videos using the Camera app. ◌   From Apps, tap Camera. TIP  Quickly press the Side key twice to open the Camera app. Settings Zoom Shooting modes Gallery Switch cameras Capture Devices and software are constantly evolving —...
  • Page 40 Camera and Gallery Navigate the camera screen Take stunning pictures with your device’s front and rear cameras.  1. From Camera, set up your shot with the following features:  • Tap the screen where you want the camera to focus.  – When you tap the screen, a brightness scale appears. Drag the slider to adjust the brightness.
  • Page 41 Camera and Gallery Live focus Add interactive focus effects to your pictures.  1. From Camera, swipe to Live focus.  2. Drag the slider to fine-tune the effect.  3. Tap Capture. Record videos Record smooth lifelike videos using your device.  1. From Camera, swipe right or left to change the shooting mode to Video.
  • Page 42 •   Watermark: Add a watermark to the bottom left corner of your pictures. •   Reset settings: Reset the Camera settings. •   Contact us: Contact Samsung support through Samsung Members. •   About Camera: View app and software information. •...
  • Page 43 Camera and Gallery Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌   From Apps, tap Gallery. Customize collections Sort images into of pictures and videos custom albums View pictures...
  • Page 44 Camera and Gallery View pictures Pictures stored on your device are viewable in the Gallery app.  1. From Gallery, tap Pictures.  2. Tap a picture to view it. Swipe left or right to view other pictures or videos.  • To mark the picture as a favorite, tap Add to Favorites.
  • Page 45 Camera and Gallery Play video View the videos stored on your device. You can save videos as favorites, and view video details.  1. From Gallery, tap Pictures.  2. Tap a video to view it. Swipe left or right to view other pictures or videos.  •...
  • Page 46 Camera and Gallery Delete pictures and videos Delete pictures and videos stored on your device.  1. From Gallery, tap More options > Edit.  2. Tap pictures and videos to select them.  3. Tap Delete, and confirm when prompted. Group similar images Organize pictures and videos in the Gallery by similarity.
  • Page 47 Apps Using apps Samsung apps Google apps Microsoft apps...
  • Page 48 Apps Using apps Uninstall or disable apps Search for apps | Sort apps | Create and use folders | Game Booster | App settings The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store.
  • Page 49 Apps Create and use folders You can make folders to organize App shortcuts on the Apps list.  1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted.  2. Release the app shortcut to create the folder.  •...
  • Page 50 Apps App settings Manage your downloaded and preloaded apps.  1. From Settings, tap Apps.  2. Tap  More options for the following options:  • Sort by: Sort the apps by size, name, last used, or last updated.  • Default apps: Choose or change apps that are used by default for certain features, like email or browsing the Internet.
  • Page 51 Apps App info options  • Open: Launch the app. Not all apps have this option.  • Uninstall/Disable: Uninstall or disable the app. Some preloaded apps can only be disabled, not uninstalled.  • Force stop: Stop an app that is not working correctly.
  • Page 52 Members | Calculator | Calendar | Clock | Contacts | Internet | Messages | My Files | Phone | Samsung Notes Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. Game Launcher Automatically arrange all your games in one place. For more information on Game Launcher, visit samsung.com/us/support/owners/app/game-launcher.
  • Page 53 Get more and do more from your Galaxy device. Enjoy DIY support tools and exclusive experiences and content — for Samsung members only. Samsung Members may be preloaded on your device, or you can download and install it from Galaxy Store or the...
  • Page 54 Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. Unit converter Convert between measurements. Scientific mode History View past calculations. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 55 Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. Go to today’s date Navigation drawer Tap to view event Create new event Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 56 Apps Add calendars Add your accounts to the Calendar app.  1. From Calendar, tap Navigation drawer.  2. Tap Calendar settings > Add new account and select an account type.  3. Enter your account information and follow the prompts. TIP  Accounts may also support email, contacts, and other features. Calendar alert style Alerts from the Calendar app can be set to different styles.
  • Page 57 Apps Clock The Clock app offers features for keeping track of time and setting alarms. Add alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 58 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified.  1. From Clock, tap Add alarm.  2. Tap the following items to configure an alarm:  • Time: Set a time for the alarm.  •...
  • Page 59 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Location Search Center the globe on Find a particular your current location. place. Globe Drag to spin and see times around the world.
  • Page 60 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities.  1. From Clock, tap World clock.  2. Tap More options > Time zone converter.  3.
  • Page 61 View and configure settings for all Clock tools. ◌   From Clock, tap More options > Settings.   • Customization Service: Sign in to your Samsung account to customize personal content in supported apps.   • About Clock: View the current software version and check for updates.
  • Page 62 Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 63 Apps Create a contact  1. From Contacts, tap Create contact.  2. Enter details for the contact, and then tap Save. Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information.  1.
  • Page 64 Apps Direct share Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌   From Settings, tap Advanced features > Direct share and tap to enable the feature. Groups You can use groups to organize your contacts.
  • Page 65 Apps Send an email to a group Send an email to members of a group.  1. From Contacts, tap Open drawer > Groups, and then tap a group.  2. Tap  More options > Send email.  3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 66 Apps Import contacts Import contacts to your device as vCard files (VCF).  1. From Contacts, tap Open drawer > Manage contacts.  2. Tap Import or export contacts.  3. Tap Import and follow the prompts. Export contacts Export contacts from your device as vCard files (VCF).  1.
  • Page 67 Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. Add to Reload webpage Bookmarks Access Bookmarks Access Tabs Navigate TIP  Visit samsung.com/us/support/owners/app/samsung-internet for more...
  • Page 68  1. From Internet, tap Bookmarks.  2. Tap a bookmark entry. Save a web page There are several options to save a webpage in the Samsung Internet app. ◌   From Internet, tap Tools > Add page to for the following options:  ...
  • Page 69 Apps Share pages Web pages can be shared with your contacts. ◌   From Internet, tap Tools > Share, and follow the prompts. Secret mode Pages viewed in secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device.
  • Page 70 Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌   From Messages, tap Compose new message. Open More options Record voice message Message search To quickly locate a message, use the search feature.
  • Page 71 Apps Delete conversations You can remove your conversion history by deleting conversations.  1. From Messages, tap More options > Delete.  2. Tap each conversation you want to delete.  3. Tap Delete, and confirm when prompted. Send SOS messages Send a message with your location to designated contacts when you are in an emergency situation.
  • Page 72 Apps Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.  1. From Messages, tap More options > Settings.  2. Tap Emergency alert settings to customize notifications for emergency alerts.
  • Page 73 Apps My  Files View and manage files stored on your device, including images, videos, music, and sound clips. You can also access and manage files saved to your cloud accounts and SD card, if supported. Search Storage locations Additional locations, such as cloud accounts, are displayed here if supported.
  • Page 74   • More options :  – Cloud service: Connect to a carrier cloud service if available.  – Analyze storage: See what’s taking up space in your storage.  – Settings: View settings for the app.  – Contact us: Get connected with Samsung Members.
  • Page 75 Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. Contact your carrier for more information. The actual appearance of the Phone app screen varies by carrier. Access voicemail Video call Make a call Devices and software are constantly evolving —...
  • Page 76 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌   From Phone, enter a number on the keypad and tap Call.
  • Page 77 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌   On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.
  • Page 78 Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌   Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
  • Page 79 Apps Save a contact from a recent call Use recent call information to create a contact or update your Contacts list.  1. From Phone, tap Recents.  2. Tap the call that contains the information that you want to save to your Contacts list, and tap Add to contacts.
  • Page 80 Apps Speed dial You can assign a shortcut number to a contact for speed dialing their default number.  1. From Phone, tap Keypad > More options > Speed dial numbers. The Speed dial numbers screen displays the reserved speed dial numbers.  2.
  • Page 81 Apps TIP  The emergency telephone number can be dialed even if the phone is locked, allowing anyone to use your phone to call for help in an emergency. When accessed from a locked screen, only the emergency calling feature is accessible to the caller.
  • Page 82 Apps Real Time Text (RTT) Type back and forth in real time with the other person while on a call. You can use RTT whenever you are calling someone whose phone also supports RTT or is connected to a teletypewriter (TTY) device. The RTT icon appears on all incoming RTT calls.
  • Page 83 Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. Insert Assign a category Set text options...
  • Page 84 You can edit, sort, or manage notes. ◌   From Samsung Notes, the following options are available: Search : Search for a keyword.   •   •   More options :  – Edit: Select notes to share, delete, save as file, lock, or move.
  • Page 85 From Samsung Notes, tap Navigation drawer for the following options: Samsung Notes settings : View settings for the Samsung Notes app.    •   • All notes: View all notes.    • Frequently used: Quick access to commonly used notes.

  • Page 86: Google Apps

    Apps Google apps The following Google apps may be preloaded on your device. Apps can be downloaded ™ from the Google Play store. Chrome | Drive | Duo | Gmail | Google | Maps | Photos | Play Movies & TV | Play Store | YouTube | YT Music Chrome ™...
  • Page 87 Apps Google Find online content with tools that learn what interests you. Turn on your personalized feed to receive customized content. Visit support.google.com/websearch to learn more. Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location. Visit support.google.com/maps to learn more.
  • Page 88 Apps YouTube ™ Watch and upload YouTube videos right from your device. Visit support.google.com/youtube to learn more. YT Music Stream and browse playlists, albums, and artists from YouTube Music.

  • Page 89: Microsoft Apps

    Apps Microsoft apps The following Microsoft apps may be preloaded on your device. Apps can be downloaded from Galaxy Store and the Google Play store. Outlook | LinkedIn | Office   | OneDrive Outlook Access email, calendar, contacts, tasks, and more in Outlook. See Add an Outlook account.
  • Page 90 Apps LinkedIn Connect and network with other professionals around the world. Office Enjoy the Word, Excel, and PowerPoint apps on your mobile device with the Microsoft Office mobile app. OneDrive ® Store and share photos, videos, documents, and more in your free online OneDrive account—accessible from your personal computer, tablet, or phone.

  • Page 91: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Lock screen and security Accounts Device maintenance Accessibility Other settings...

  • Page 92: Mobile

    Settings Access Settings There are a couple of ways to access your device settings.   From a Home screen, swipe down and tap Settings. —   From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it.  1.
  • Page 93 Settings Connect to a hidden Wi-Fi network If the Wi-Fi network you want is not listed after a scan, you can still connect to it by entering the information manually. Ask the Wi-Fi network administrator for the name and password before you begin.  1.
  • Page 94 Settings  • Wi-Fi control history: View apps that have recently turned your Wi-Fi on or off.  • Hotspot 2.0: Connect automatically to Wi-Fi networks that support Hotspot 2.0.  • Install network certificates: Install authentication certificates.  • MAC address: View your device’s MAC address, which is required when connecting to some secured networks (not configurable).
  • Page 95 Settings Rename a paired device You can rename a paired device to make it easier to recognize.  1. From Settings, tap Connections > Bluetooth, and then tap to turn on Bluetooth.  2. Tap Settings next to the device name, and then tap Rename.  3.
  • Page 96 Settings Android Beam Use Android Beam to share photos, contacts, or other data between NFC-enabled devices.  1. From Settings, tap Connections > NFC and payment, and then tap turn on NFC.  2. Tap Android Beam, and then tap to turn on this feature. TIP  When sharing a file, tap Android Beam to use this feature.
  • Page 97 Settings Mobile networks Use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data. Options may vary by carrier. ◌   From Settings, tap Connections > Mobile networks.   • Data roaming: Choose whether to allow your device to connect to mobile data while traveling outside your carrier's network area.
  • Page 98 Settings Monitor mobile data You can customize your mobile data access by setting limits and restrictions. Options may vary by carrier. ◌   From Settings, tap Connections > Data usage. The following options are available:   • Mobile data: Use mobile data from your plan.  ...
  • Page 99 Settings Band Select one of the available band options.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.  2. Tap Band, and tap an option. Configure mobile hotspot settings You can customize your mobile hotspot's security and connection settings.  1.
  • Page 100 TIP  Use this feature to share your Wi-Fi network without giving out your Wi-Fi password. Auto hotspot Share your hotspot connection automatically with other devices signed in to your Samsung account.  1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.

  • Page 101: Virtual Private Networks | Private

    Settings Nearby device scanning Easily set up connections to other available devices by turning on Nearby device scanning. This feature sends you a notification when there are available devices to connect to.  1. From Settings, tap Connections > More connection settings > Nearby device scanning.
  • Page 102 Settings Manage a VPN Use the VPN settings menu to edit or delete a VPN connection.  1. From Settings, tap Connections > More connection settings > VPN.  2. Tap Settings next to a VPN.  3. Edit the VPN and tap Save, or tap Delete to remove the VPN. Connect to a ...
  • Page 103 Settings Sounds and vibration You can control the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound mode | Vibrations | Volume | Ringtone | Notification sound | System sounds and vibration | Dolby Atmos | Equalizer | Adapt sound  Sound mode You can change the sound mode on your device without using the volume keys. ◌...
  • Page 104 Settings Vibrations You can control how and when your device vibrates.  1. From Settings, tap Sounds and vibration.  2. Tap options to customize:  • Vibration pattern: Choose from preset vibration patterns for notifications.  • Vibration intensity: Set vibration intensity levels for calls, notifications, and touch interactions by dragging the sliders.
  • Page 105 Settings Media volume limit Limit the maximum output of the device’s volume while using Bluetooth speakers or headphones (not included).  1. From Settings, tap Sounds and vibration > Volume.  2. Tap  More options > Media volume limit.  3. Tap to enable this feature.  ...
  • Page 106   • Charging: Play a sound when a charger is connected.   • Dialing keypad: Play a tone when dialing numbers on the Phone keypad.   • Samsung keyboard: Play a sound when typing with the Samsung keyboard. Vibration   • Touch interactions: Vibrate when you tap navigation buttons or touch and hold items on the screen.
  • Page 107 Settings Equalizer Choose an audio preset that is customized to different genres of music, or manually change your audio settings.  1. From Settings, tap Sounds and vibration > Sound quality and effects.  2. Tap Equalizer to choose a music genre. Adapt sound Customize the sound for each ear and enhance your listening experience.
  • Page 108 Settings Notifications You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. Manage notifications | Block app notifications Smart alert | Smart pop-up view Manage notifications You can configure notifications from apps and services. ◌...
  • Page 109 Settings Smart alert You can set the device to notify you about missed calls and messages by vibrating when you pick it up. ◌   From Settings, tap Advanced features > Motions and gestures > Smart alert, and tap to enable. Smart pop-up view Receive notifications as icons that can be tapped and expanded in pop-up view.
  • Page 110 Settings Display You can configure the screen brightness, timeout delay, font size, and many other display settings. Dark mode | Screen brightness | Blue light filter | Font size and style | Screen zoom | Full screen apps | Screen timeout | Screen saver | Lift to wake | Double tap to wake | Smart stay |...
  • Page 111 Settings Blue light filter The Blue light filter feature may help you sleep better and reduce eye strain. You can set a schedule to automatically turn this feature on and off. ◌   From Settings, tap Display > Blue light filter, and then choose one of the following options:  ...
  • Page 112 Settings Screen timeout You can set the screen to turn off after a set amount of time. ◌   From Settings, tap Display > Screen timeout, and tap a time limit to set it. NOTE  Prolonged display of non-moving images may result in permanent ghost- like afterimages or degraded image quality.
  • Page 113 Settings Double tap to wake Turn on the screen by double-tapping instead of using the Side key. ◌   From Settings, tap Advanced features > Motions and gestures > Double tap to wake to enable this feature. Smart stay Use the front camera to detect when you’re looking at the screen to keep it turned on. ◌...

  • Page 114: Security: Lock Screen And Security

    Advanced security settings | Permission manager | Send diagnostic data | Samsung Privacy | Location Screen lock types You can choose from the following screen lock types that offer high, medium, or no security: Swipe, Pattern, PIN, Password, and None. NOTE  Biometric locks are also available to protect access to your device and sensitive data on your device.
  • Page 115 You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile.
  • Page 116  1. From Settings, tap Biometrics and security > Find My Mobile.  2. Tap to enable Find My Mobile and log in to your Samsung account. The following options are available:  • Remote unlock: Allow Samsung to store your PIN, pattern, or password, allowing you to unlock and control your device remotely.
  • Page 117 Settings Install unknown apps You can allow installation of unknown third-party apps from selected apps or sources.  1. From Settings, tap Biometrics and security > Install unknown apps.  2. Tap an app or source, and then tap Allow from this source. TIP  Installing unknown third-party apps could make your device and personal data more vulnerable to security risks.
  • Page 118 Settings Device administration You can authorize security features and apps to have administrative access to your device.  1. From Settings, tap Biometrics and security > Other security settings > Device admin apps.  2. Tap an option to turn it on as a device administrator. Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections.
  • Page 119 Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems.  1. From Settings, tap Privacy > Send diagnostic data.
  • Page 120 Settings Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device.  1. From Settings, tap Location.  2. Tap to turn on Location services. TIP  Some apps require location services be turned on for full functionality. App permissions Configure permissions for apps that want to access your location information.
  • Page 121 Accounts and backup > Samsung Cloud.   If a Samsung account has not been added, the screens explain how to create or sign in to your account.  2. Once a Samsung account is configured, you can view and manage items stored in the Samsung Cloud.
  • Page 122 Accounts and backup > Backup and restore for the options under Samsung account:   • Back up data: Configure your Samsung account to back up your data.   • Restore data: Use your Samsung account to restore your backup data. Google Account You can enable backup of your information to your Google Account.
  • Page 123 Settings External storage transfer You can back up your data to an SD card or a USB storage device, or restore backup data using Smart Switch. For more information, see Transfer data from an old device. ◌   From Settings, tap Accounts and backup > Backup and restore > External storage transfer.
  • Page 124 Settings Battery View how battery power is used for your various device activities. ◌   From Settings, tap Device care > Battery for the following options:   • Battery usage: View power usage by app and service.   • Power mode: Select a power mode to extend battery life.  ...
  • Page 125 Settings Remove a memory card To prevent damage to information stored on the memory card, unmount the card before removing it from the device.  1. From Settings, tap Device care > Storage > Advanced.  2. Under Portable storage, tap your SD card, and then tap Unmount.  3.
  • Page 126 Settings Advanced options Other Device care features are available in the Advanced menu. ◌   From Settings, tap Device care > More options > Advanced. The following options are available:   • Notifications: Enable or disable notifications from Device care.  ...
  • Page 127 Settings Default keyboard You can select a default keyboard for your device’s menus and keyboards. Additional keyboards can be downloaded from the Google Play store.  1. From Settings, tap General management > Language and input.  2. Tap On-screen keyboard > Defaultkeyboard and choose a keyboard. Manage on-screen keyboards Enable or disable on-screen keyboards.
  • Page 128   From Settings, tap General management > Language and input > Text-to-speech for options:   • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options.   • Language: Set the default speech language.   • Speech rate: Set the speed at which the text is spoken.
  • Page 129 Settings Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually. ◌   From Settings, tap General management > Date and time. The following options are available:  ...
  • Page 130 Settings Reset Reset device and network settings. You can also reset your device to its factory defaults. Reset all settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected.  1.
  • Page 131 Settings Factory Data Reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files.
  • Page 132 You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION  Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.

  • Page 133: Accessibility: Screen Reader

    There are accessibility settings for people who need help seeing, hearing, or otherwise operating their device. Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com. Screen reader |...
  • Page 134 Settings   • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.   • Show button shapes: Show buttons with shaded backgrounds to make them stand out better against the wallpaper.
  • Page 135 Settings Hearing enhancements You can configure Accessibility features to assist with audial aspects of the device. Options may vary by carrier. Sounds You can adjust audio quality when using hearing aids or earphones. ◌   From Settings, tap Accessibility > Hearing enhancements and tap an option:  ...
  • Page 136 Settings Interaction and dexterity You can configure Accessibility features to assist with limited dexterity when interacting with your device. Alternate input You can control your device using different kinds of inputs and controls. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:  ...
  • Page 137 Settings Touch settings You can adjust your screen to be less sensitive to taps and touches. ◌   From Settings, tap Accessibility > Interaction and dexterity and tap an option:   • Touch and hold delay: Select a time interval for this action.  ...
  • Page 138 Settings Advanced settings You can customize additional accessibility features and services for your device. TIP  Additional accessibility apps may be downloaded from the Google Play store. Accessibility shortcuts ◌   From Settings, tap Accessibility > Advanced settings and tap an option:  ...
  • Page 139 Settings About Accessibility Legal and license information about the current Accessibility software is available in Settings. ◌   From Settings, tap Accessibility > About Accessibility. The following information is available:   • Version: View the current Accessibility software version.   • Open source licenses: View information for the open source licenses used for Accessibility.
  • Page 140 Settings About phone View information about your device, including current status, legal information, hardware and software versions, and more.  1. From Settings, tap About phone to view your phone number, model number, serial number, and IMEI information.  2. Tap additional items to view more information about your device. TIP  You can view your device's FCC ID from About phone >...

  • Page 141: Learn More

    Learn more   Videos youtube.com/samsungcare Samsung Care+ samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.com/us/support/tips...

  • Page 142: Legal Information

    About tablet > Status information. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.
  • Page 143 New Jersey 07660 Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2021 Samsung Electronics Co., Ltd. Other company and product names mentioned herein may be trademarks of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
  • Page 144 Legal information The actual available capacity of the internal memory is less than the specified capacity because the operating system and default applications occupy part of the memory. The available capacity may change when you upgrade the device. Please check with your service provider to verify qualifying services/features.
  • Page 145 CHARITYMOBILE.COM 1-877-474-3662...

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