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Light Status | Camera Status |
Yellow light on | Camera is powered on |
Yellow and green lights are flashing alternately | Waiting for connect now |
Green light is flashing | Camera is connecting to WIFI |
Green light is solid | Connect WIFI and Pair successfully |
Yellow light is flashing quickly | Reset camera to factory setting |
Warm note: Please make sure your router is connected to Internet.
Please download Wansview Cloud app from APP store/Google Play.
When using for the first time, you need to enter the email address and password of your app account to log in.
After signing in successfully, you can set a gesture login or Touch ID. (Wansview cloud app-Me page- [Account security] - [Touch ID/Gesture login])
Note: The camera can only support 2.4Ghz Wi-Fi, it doesn't support 5Ghz Wi-Fi.
FHD | Select to switch the resolution from FHD to HD |
![]() | Tap to see full screen of live stream |
![]() | Tap this icon to enable or disable audio |
![]() | Hold to talk to the camera |
![]() | Tap to record video manually, and can check the local records from Me-Local Video |
![]() | Click to to snap picture to phone storage, and can check the local picture from [Me] - [Local Photo] |
![]() | User can set up Multiple view mode to view different cameras at the same time. On multiple view mode, the video streams is applied to 480P resolution. |
Before proceeding the sharing, please ask your family to download Wansview Cloud APP to his phone and register a new account with their own email information to access APP firstly.
User can share access to other people, up to 3 people(devices). But the invitee can't have a full access to this camera, they only can view the live stream, use the two-way audio, replay the alert video and the Cloud alarm video.
Motion detection is defaulted to On. The generated alarm video will be stored to the Alert page.
Detection Area: Here allow you to define a specific area that you want your camera to detect motion in.
Sensitivity Level: User can set the sensitivity of your Wansview camera according to your preferences. There, you'll see a slider to adjust the level.
Once motion is detected, user will receive a push notification in your Wansview Cloud app as below. Tap the message to view 10s alarm video recorded by the camera. Wansview Cloud App also provide the timeline to the user for select and review the specific alarm events.
You may follow the steps below to set motion alert for Wansview cameras via Wansview Cloud App.
Warm tips: User can check the short videos for the past two days for free, these alert videos are supported to save to your phone and delete. If Cloud service is subscribed, you can check the recent 7 days from Cloud page to replay the videos.
You may follow the below steps to replay your alert video:
Wansview cameras that support RTSP protocol could work with the third-party software, like iSpy, Blueiris, IP Cam Viewer. They can be used for live viewing and recording of Wansview cameras.
To connect an IP camera via RTSP, you may follow the below steps to configure the [Local Application] under settings page and add camera to iSpy.
User can set the exact time zone for your camera. If you and your camera are in different time zones, then the camera will send you real-time alert notification according to your setting.
User can check the camera ID, firmware version, IP Address and WIFI Mac information.
If there is red dot on the Settings button, it means the newest firmware version is released and is available to update by clicking the dot.
User can check the camera's Wi-Fi name and can set up camera to another Wi-Fi network. Or if you are using Ethernet cable connection, you can access this page to switch the camera to WIFI connection directly.
User can restart the camera or restore the camera to factory settings by tapping this icon directly. You can delete the camera from here too. After deleting, the previous data will be defaulted to zero.
Please note that the camera should be set up again as new if the camera is restored to the factory settings or being deleted from the Device page.
If your camera can't pair success or the APP have any breakdown, user can tap this page to allow the built-in diagnostics system running to check problem. User could provide the diagnostic report to Wansview Support to ask for suggestions.
Image rotation | User can rotate the image if the camera is installed upside down. |
Auto night vision | Enable the night mode to view the camera at dark clearly. |
AC frequency | Adjust the power frequency to 50hz or 60hz. |
Camera microphone | Enable the microphone to pick up and deliver the sound. |
Speaker volume | Adjust the speaker volume if the audio sound is too low |
LED indicator ON/OFF | Hide the actual camera status. If enabled, Solid red light is off. |
Applies to: All Wansview outdoor cameras with Micro SD card slot.
Note: Before install/uninstall the SD card, please power off the camera firstly, in case it will damage the SD card. If SD card can't be recognized by your camera successfully, please use the reader to format SD card via FAT 32 on PC and then insert into the camera to try again.
You may follow the below steps to playback the videos recorded to your SD card.
Note: Playback is only available when the SD card is inserted and recognized by the camera.
Wansview camera does not support consistently recordings, but only records when it detects motion.
Note: After formatting successfully, firstly please turn off the camera, then please insert the SD Card into the camera, and power on the camera and check if the SD card can be recognized or not.
Free Cloud Plan provides you with 30 days of free cloud service if you are the new Wansview user.
Warm note:
Choose a service plan that's right for you
Plans | Basic | Extended | Pro |
Feature | Rolling 7-days alarm recording | Rolling 15-days alarm recording | Rolling 30-days alarm recording, |
Quantity | Max 3 Cameras $6.99/month | Max 5 Cameras $9.99/month | Max 7 Cameras $16.99/month |
Price | $19.99/quarter $69.99/year | / $99.99/year | / $169.99/year |
If you want to cancel the cloud service, you can do so by tapping the Settings button on the Cloud screen, and then tapping "Cancel this subscription plan".
Local Video | check the alarm video, SD card or cloud recording, and real-time recording. |
Local Image | check the pictures of recording or real time images |
Message | check the system messages |
Account Security | set to change Face ID, Touch ID and Password |
General Settings | set up notifications for language, cellular usage reminders, and alarm messages |
Contact Us | If you have any questions, please contact us at our US email address |
FAQ | check out our FAQs if you have any questions |
About | APP version information |
Sign Out | log out the account |
Congratulations!
Wansview camera is linked to Alexa. Now it's y our time to test the camera integration, you can use the voice command to ask Alexa to show you the camera video at anytime.
Thank you so much for your order and trust to Wansview. Please feel free to contact us if you have any questions about the product application.
As a young and growing company, it would mean the world to us if you could leave an honest review about our product and services.
US/CA: service@wansview.com
UK:service3@wansview.com
US/CA:service2@wansview.com
UK:service3@wansview.com
Facebook: https://www.facebook.com/WansviewOfficial
Youtube: https://www.youtube.com/WansviewOfficial
TEL: +13236863288 Available time: 6 pm - 3 am (PST Time) from Mo
The instruction is for reference only. Slight differences may be found in the user interface. All designs and software here are subject to change without prior written notice.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
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