Related Manuals for Telstra Smart Modem 3
Summary of Contents for Telstra Smart Modem 3
- Page 1 Get started on the Telstra Home Wireless. An easy guide for connecting your voice and internet. Guide 11 Suitable for connection type: Telstra Home Wireless...
- Page 2 Need Support? Use our Get Help feature on the My Telstra App – available to download from App Store or Google Play. Visit telstra.com.au/support/category/broadband for extra information on how to set up your self-install kit. Available to download from...
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Page 3: Table Of Contents
Contents Do you have any of the following alarms? These are the parts you need Set up steps Connect your device(s) via Wi-Fi Troubleshooting FAQs... -
Page 4: Do You Have Any Of The Following Alarms
Do you have any of the following alarms? If not, please continue to page 6. - Page 5 IF YES, STOP! Fire Alarm Alert Service Contact your equipment providers to check that and security services you rely on like alarms will work on the Telstra Home Wireless. Additional information is on page 15. EMERGENCY Back-to-Base Emergency Security Alarm...
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Page 6: These Are The Parts You Need
These are the parts you need... - Page 7 Telstra Smart Power adaptor Wi-Fi fridge Modem (pre-connected to modem) magnet ™...
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Page 8: Set Up Steps
Set up steps Follow steps 1 - 2 to get connected. On first use, your Telstra Smart Modem may automatically update its software. This will take up to 15 minutes to complete. - Page 9 Once connected, the light will show solid blue on the front of modem. Connected! Wi -F i Have a phone? Connect via your existing phone cable.
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Page 10: Connect Your Device(S) Via Wi-Fi
Connect your device(s) via Wi-Fi... - Page 11 Search for Wi-Fi name and enter password shown on fridge magnet. W i- F i 1 Repeat steps W i- F i 2 to connect your W i- F i 3 other device(s) W i- F i N a m e via Wi-Fi.
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Page 12: Troubleshooting
Troubleshooting... - Page 13 Wi-Fi speed and other reception-related issues can be caused Powered on, booting up. by the placement of your modem. Like your mobile phone, your Telstra Smart Modem needs good 4G reception to work. Connecting.
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Page 14: Faqs
FAQs... - Page 15 If you use a medical alarm, fire alarm or lift emergency phone, contact your Wi-Fi password found on your new fridge magnet (don’t worry, device provider to check that it will work on your new Telstra Home Wireless you can change these too if you like!).
- Page 16 Guide 11 Suitable for connection type: Telstra Home Wireless RO 135627 ORIN CODE 100247867...
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Questions and answers
I **** trying to install a new modem and it keeps telling me that my password and user name is incorrect
To fix incorrect username and password errors when installing the Telstra Smart Modem 3, follow these steps:
1. Ensure you are using the correct default credentials. The username is usually admin, and the password is found on the modem or a provided card.
2. Open a browser and enter http://192.168.0.1 to access the modem’s GUI.
3. If you changed the default password and forgot it, reset the modem to factory settings by holding the reset button for about 10 seconds.
4. After resetting, use the default username and password to log in.
5. Once logged in, update the password if needed under the Admin or Advanced Settings section.
6. Save changes and reconnect devices using the updated credentials.
If issues persist, ensure the modem is not overheating or faulty.
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How to connect My Mobile Phone to My New Telstra Modem
To connect a mobile phone to the Telstra Smart Modem 3, follow these steps:
1. Search for Wi-Fi: On your mobile phone, go to the Wi-Fi settings and search for available networks.
2. Select the Network: Choose the Wi-Fi network name (SSID) shown on the modem or the provided fridge magnet.
3. Enter the Password: Input the Wi-Fi password found on the fridge magnet.
4. Connect: Once entered, your mobile phone should connect to the modem’s Wi-Fi.
If you experience issues, ensure the modem is powered on and check that the Wi-Fi details are correct.
This answer is automatically generated