Trouble Shooting - Lenovo P825 User Manual

Lenovo Digital Photo Frame P710

9. Trouble Shooting

Q1 The Digital Photo Frame does not turn on.
A1: Check whether the power adapter properly connected the Digital Photo Frame; and make sure
that your power outlet is functional. Unplug the power supply adapter and plug in again. Then press
the POWER ON/OFF button on the back of the Digital Photo Frame.
Q2: Why doesn't the Digital Photo Frame turn on when pressing the power button on the Remote
Control?
A2: The power button on the Remote Control is Power Off, but not Power On. You should press the
power button on the back of the Digital Photo Frame to turn it on.
Q3: The Digital Photo Frame is turned on, but there is no response after inserting the memory card.
Why?
A3: Check if the memory card is supported by your Digital Photo Frame. Make sure the memory
card is properly inserted.
Q4: The Digital Photo Frame can not read the inserted memory card. Why?
A4: Check whether the memory card is properly inserted. Make sure the file system format of the
memory card is FAT or FAT32 format (There is the same requirement to the file system format of
the USB flash drive). Then format the memory card using your computer (please backup the content
of the memory card before formatting). Copy the content to memory card again after formatting. If
it still doesn't work, try other memory cards or contact the memory card manufacturer.
Q5: Do I always need a memory card to play photos?
A5: For the first time using the Digital Photo Frame, we recommend you to use a memory card to
play photos. You can select photos to copy onto the internal memory or the Favorite file. From the
second time you use the machine, you will then be able to play photos without a memory card. Or
connect the USB cable to your computer and copy the files to the internal memory. It will also play
photos without a memory card next time.
Q6: If connecting a USB hard disk to the Digital Photo Frame, the USB hard disk will not work.
A6: The Digital Photo Frame supports USB flash drive but does not support USB hard disk. Please
copy the files which you want to display on the Digital Photo Frame to a compatible memory card.
Q7: Why does not the Touch LCD screen work?
A7: LCD Screen is not a Touch Screen. To operate the Digital Photo Frame, use the buttons on the
back of the Digital Photo Frame or the Remote Control.
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