Kohler OnCue Plus User Manual
Residential/commercial generator sets
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Also See for OnCue Plus:
- Quick start manual (21 pages) ,
- Installation instructions manual (17 pages)
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Summary of Contents for Kohler OnCue Plus
- Page 1 User Guide Residential/Commercial Generator Sets OnCuer Plus Generator Management System for Kohlerr Residential/Light Commercial Generator Sets equipped with the following controllers: RDC/DC RDC2/DC2 TP-7006 2/21a...
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Page 3: Table Of Contents
........... . . Unlinking your OnCue Plus Voice Assistant Account . - Page 4 Notes TP-7006 2/21...
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Page 5: Safety Precautions And Instructions
Safety Precautions and Instructions Accidental Starting Hazardous Voltage/ IMPORTANT SAFETY INSTRUCTIONS. Electromechanical equipment, Moving Parts including generator sets WARNING accessories, can cause bodily harm and pose life-threatening danger when DANGER improperly installed, operated, maintained. To prevent accidents be aware of potential dangers and act safely. - Page 6 Notes Safety Precautions and Instructions TP-7006 2/21...
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Page 7: Introduction
Instructions (RDC/DC only) Contact your Kohler authorized distributor or USB Utility Instructions TT-1636 dealer for more information. Figure 1 Related Literature Information in this publication represents data available at the time of print. Kohler Co. reserves the right to TP-7006 2/21 Introduction... -
Page 8: Service Assistance
Fax: (65) 6264-6455 KOHLERGenerators.com. China North China Regional Office, Beijing Look at the labels and decals on your Kohler product Phone: (86) 10 6518 7950 or review the appropriate literature or documents (86) 10 6518 7951 included with the product. -
Page 9: Section 1 Oncue Plus Navigation
Note: Sample screens are shown in this document. The actual screens may vary. OnCue Plus is available as a web version and as an app for Appler and Androidt devices. For smart phones or tablets, obtain the Kohler OnCue Plus app from the... -
Page 10: Create Account
Change Password window and follow the instructions in the email. See Figure 1-4. 1.3.2 Log In Once you have set up your OnCue Plus account, log in to your account. Enter your OnCue Plus username and password, and tap SIGN IN. 1.3.3... -
Page 11: Device Actions
A confirmation message similar to the window shown in Figure 1-6 will appear. If the email address matches an OnCue Plus account, a username recovery email will be sent to that address. Follow the steps in the email to retrieve your username. -
Page 12: Change Generator Information
1.4.2 Change Generator Information The generator display name, location, dealer, and password can be adjusted in OnCue Plus. To change these settings, select Generator Information from Device Actions. See Figure 1-7. To adjust any of the settings, select the appropriate section as shown in Figure 1-9. -
Page 13: Remove A Generator
Enter your dealer’s information. See Figure 1-12. This allows you to email and call your dealer directly from OnCue Plus using the Dealer view described earlier. Note: If no dealer information is entered from Generator Information, the Dealer view will not appear on the main screen. -
Page 14: Select Generator
See Section 1.4. Multiple generators can be added to your OnCue Plus At the top of OnCue Plus, scrolling left and right will cycle account. Customers who have more than one generator through the generators that have been added to your set can monitor them on one account, and Kohler account. -
Page 15: Fleet View
See Figure 1-16.From the Fleet View, you can search for a generator by display name or serial number. select a generator and have the same information as shown in Section 1.7, OnCue Plus Views. Figure 1-16 Select Generator - Fleet View TP- 7006 2/21... -
Page 16: Oncue Plus Views
1.7 OnCue Plus Views OnCue Plus provides provides a scrolling view of key information about the generator system. The following information is available: Active Alerts My Dealer – if configured Power Status – if using RXT transfer switch Loads – if PIM and/or Load Shed installed... -
Page 17: Active Alerts
Events include generator Figure 1-18 Power System Status Figure 1-19 Event History Figure 1-20 Event Details TP- 7006 2/21 Section 1 OnCue Plus Navigation... -
Page 18: My Dealer
Call – If on a device that supports cellular calls, select the phone number to initiate a call. Email – To initiate an email directly from OnCue Plus, select the email address. Map – To pull up a map, select the Address. -
Page 19: Power Status
PIM or Load Shed label at the top. If a system only has a PIM, only the PIM information will appear. If a system only has a Load Shed, only the Load Shed information will appear. Figure 1-24 Loads, PIM TP- 7006 2/21 Section 1 OnCue Plus Navigation... -
Page 20: Pim
Figure 1-25 Manual PIM Control Figure 1-26 Command Sent Successfully Once OnCue Plus is used to turn a PIM output on or off, the output will no longer be controlled by the generator set. For example, output 4 may initially be set to the engine oil low pressure warning. -
Page 21: Exercise
RDC2 or DC2 controller TT- 1609, Load Shed Kit for RDT and RXT automatic transfer switches Use OnCue Plus to change the output label to identify the equipment connected to each output. To change the Figure 1-31 Exercise label, select RENAME LOADSHED LABELS at the bottom of the Loads section. -
Page 22: Start Exercise
Starting and stopping the engine using these commands does not change the exercise schedule on the generator set. It will take several moments for OnCue Plus to send the Figure 1-33 START EXERCISE command to the generator and receive confirmation back that the generator is started. -
Page 23: Stop Exercise
RUN or by a remote start command from an ATS. A scheduled exercise set at the controller will stop if a STOP command is sent using OnCue Plus. If communication is lost, the generator will automatically shut down after the exercise period is elapsed. -
Page 24: Settings
1. Select the User line to change your personal information 2. Select the Theme line to choose Light or Dark 3. Select the Notifications line to adjust email notifications Figure 1-39 Settings Section 1 OnCue Plus Navigation TP- 7006 2/21... -
Page 25: User Information
1.13.1 User Information 1.13.2 Theme Select the User line in Settings to change your OnCue Plus allows you to use a Light Theme (as shown information. See Figure 1-39. in most examples in this document) or a Dark Theme. To adjust, select the Theme line in Settings. -
Page 26: Notifications
Exercise messages are available if a Kohler Model RXT transfer switch is Exercise start/exercise ended connected to the generator. If a Kohler Model RXT transfer switch is connected to the generator, you will see Generator running/generator stopped these messages and the exercise messages when the generator exercises, if both messages are selected. -
Page 27: Add Or Delete Email Recipients
To set up email notifications, select the Notifications line in Settings. See Figure 1-39. To add a new recipient, select NEW RECIPIENT. See Figure 1-44. Note: A recipient does not have to have an OnCue Plus account or have access to the generator through OnCue Plus... -
Page 28: Select Event Notifications
2. To turn all notifications back on, select RESET TO DEFAULTS. 3. To remove a recipient completely, select DELETE. 4. When complete, select SAVE. Figure 1-47 Edit Email Recipients to Select Events for Notification or Delete an Address from the List Section 1 OnCue Plus Navigation TP- 7006 2/21... -
Page 29: Text Message Configuration
Make sure that the customer is aware of any text messaging charges the cellular telephone provider may charge for received text messages. Figure 1-48 Sample Text Message TP- 7006 2/21 Section 1 OnCue Plus Navigation... -
Page 30: Push Notifications (Mobile App Only)
1.13.7 Push Notifications (Mobile App Only) The OnCue Plus mobile app includes a Push notification setting for your smart phone or tablet. The default setting will send notifications for all generator events Figure 1-50 Push Notification shown in Figure 1-43. You can turn off the push notifications for events in the same manner as email 1.13.8 Viewing Notifications... - Page 31 1. Select garbage can 2. Select Clear Figure 1-52 Notification List Figure 1-53 Clear Notifications To clear the list, select the garbage can in the upper right corner and then select Clear. See Figure 1-53. TP- 7006 2/21 Section 1 OnCue Plus Navigation...
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Page 32: Help/Faq
1. Enter keywords to search within the frequently asked questions. 2. Choose from a list of the most common questions. 3. Select MY ISSUE ISN’T LISTED ABOVE for options to contact Kohler Co. Figure 1-54 OnCue Plus HELP/FAQ Screen Section 1 OnCue Plus Navigation... - Page 33 Figure 1-55 Feedback Window TP- 7006 2/21 Section 1 OnCue Plus Navigation...
- Page 34 Notes Section 1 OnCue Plus Navigation TP- 7006 2/21...
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Page 35: Section 2 Voice Control Activation
Section 2 Voice Control Activation 2.1 Voice Control Options 2.3 Getting Started Using the OnCue Plus Action on Google or the OnCue If you are using any Alexa or Google smart device at Plus skill on Amazon Alexa, you can control your your home, you probably already have an account with generator(s) using just your voice. -
Page 36: Getting Started With Amazon Alexa
Alexa using your OnCue Plus username and Alexa password. 1. Open the Amazon Alexa app and sign in with your Now your OnCue Plus is linked with your Alexa app and Amazon account credentials. connected devices. 2. Go to More > Skills & Games. -
Page 37: Getting Started With Google Assistant
Method 1 3. When you activate for the first time, the voice response will be, “To use OnCue Plus, I need to link 1. Open the Google Assistant app and sign in with your OnCue Plus account to Google. Is that OK?”... -
Page 38: Voice Commands
Kohler List my generators. standby generator with OnCue Plus. Start by waking up your smart device by saying “Alexa, ask OnCue Plus” or Does my generator have any active alerts? “Hey Google, ask OnCue Plus.”... -
Page 39: Unlinking Your Oncue Plus Voice Assistant Account
If you no longer want to use voice control with OnCue 2. Go to More - > Skills & Games. Plus and would like to unlink your OnCue Plus account from your Alexa or Google devices, please follow the 3. Search for “OnCue Plus.”... -
Page 40: Unlinking From Google Assistant
1. Open the Google Assistant app and tap the Explore button. 2. Search for “OnCue Plus.” 3. Scroll down on the OnCue Plus Action page to find the UNLINK Button. Tap UNLINK. 4. A dialog box opens. Tap UNLINK. Explore, search for OnCue Plus... -
Page 41: Appendix A Abbreviations
(2 bytes) est. estimated Canadian Electrical Code KBus Kohler communication protocol E-Stop emergency stop cert. certificate, certification, certified kilogram etc. et cetera (and so forth) cubic feet per hour TP-7006 2/21 Appendix 41... - Page 42 kg/cm kilograms per square normally closed remote terminal unit centimeter National Electrical Code room temperature vulcanization kilogram-meter NEMA National Electrical read/write kg/m kilograms per cubic meter Manufacturers Association Society of Automotive kilohertz NFPA National Fire Protection Engineers Association kilojoule scfm standard cubic feet per minute newton meter kilometer...
- Page 44 KOHLER CO., Kohler, Wisconsin 53044 Phone 920-457-4441, Fax 920-459-1646 TP-7006 2/21a For the nearest sales/service outlet in the US and Canada, phone 1-800-544-2444 KOHLERPower.com E 2016 Kohler Co. All rights reserved.
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Questions and answers
Maintenance alert
The maintenance alert for Kohler OnCue Plus includes a "WARNING: Maintenance Required" message, which occurred on January 14th at 12:08 AM.
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Does the Onque Plus generator kohler app indicate real time load current?
Yes, the Kohler OnCue Plus app can indicate real-time load current for the generator when used with the Kohler Load Control Module (LCM). It allows users to view current loads and shed loads.
This answer is automatically generated