Epson LQ-300+II User Manual
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Epson LQ-300+II User Manual

24-pin dot matrix printer
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Copyrights and Trademarks

Copyrights

No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation.
The information contained herein is designed only for use with
this Epson printer. Epson is not responsible for any use of this
information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable
to the purchaser of this product or third parties for damages,
losses, costs, or expenses incurred by the purchaser or third
parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with
Seiko Epson Corporation's operating and maintenance
instructions.
Seiko Epson Corporation shall not be liable for any damages or
problems arising from the use of any options or any consumable
products other than those designated as Original Epson Products
or Epson Approved Products by Seiko Epson Corporation.

Trademarks

®
EPSON
Epson Corporation.
Microsoft
trademarks of Microsoft Corporation.
and EPSON ESC/P
®
®
, Windows
, and Windows NT
®
are registered trademarks of Seiko
®
are registered
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  • Page 1: Copyrights And Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable...
  • Page 2 Machines Corporation. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2007 Seiko Epson Corporation. All rights reserved.

  • Page 3: Safety Instructions

    Safety Instructions Warnings, Cautions, and Notes Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Hot Parts Caution Symbol This symbol is placed on the print head and other parts to indicate that they may be hot.
  • Page 4 ❏ Do not place this product on a soft, unstable surface like a bed or a sofa, or a small, enclosed area, as this restricts ventilation. ❏ Do not block or cover the slots and openings in the printer’s cabinet, and do not insert objects through the slots. ❏...
  • Page 5 ❏ Except as specifically explained in this guide, do not attempt to service the printer yourself. ❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions: i. If the power cord or plug is damaged. ii.
  • Page 6 Humidity: 30 to 60% RH ❏ Do not leave labels loaded in the printer between jobs; they may curl around the platen and jam when you resume printing. ❏ Do not load paper that is curled or has been folded. When operating the printer ❏...

  • Page 7: For United Kingdom Users

    For United Kingdom users Use of options Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original Epson Products or Epson Approved Products by Epson (UK) Limited.

  • Page 8: For United Kingdom, Singapore, And Hong Kong Users

    The brown wire must be connected to the terminal in the plug marked with the letter L. If damage occurs to the plug, replace the cord set or consult a qualified electrician. Replace fuses only with a fuse of the correct size and rating. For United Kingdom, Singapore, and Hong Kong users Replace fuses only with fuses of the correct size and rating.

  • Page 9: Table Of Contents

    Contents Copyrights and Trademarks ....... . .1 Copyrights ..........1 Trademarks .
  • Page 10 Printer Driver Settings Overview ......48 Using EPSON Status Monitor 3 ......53 Setting up EPSON Status Monitor 3 .
  • Page 11 Command Lists ......... .150 EPSON ESC/P 2 control codes......150 IBM 2390 Plus emulation control codes .

  • Page 13: Getting To Know Your Printer

    Your printer comes packaged with the printer driver and other software, including the EPSON Status Monitor 3 utility for ® Microsoft Windows EPSON Status Monitor 3 utility lets you check the status of your printer quickly and easily. ® Vista, XP, Me, 98, 2000, or NT 4.0. The...

  • Page 15: Paper Handling

    Paper Handling Printing on Continuous Paper Your printer can handle continuous paper from 101.6 mm (4.0 inches) to 254 mm (10.0 inches) wide. Depending on where you position the tractor, you can use it as a pull tractor or a push tractor.
  • Page 16 1. Make sure the printer is turned off. Remove the printer cover and the paper guide and place the paper release lever in the continuous paper position. 2. Release the sprocket units by pulling the sprocket locks forward.
  • Page 17 3. Slide the left sprocket unit using the scale on the printer as a guide. The printer prints to the right of the position marked 0. Push the sprocket lock lever back to lock it in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it.
  • Page 18 5. To separate the incoming paper from the printed paper, attach the paper guide by holding it horizontally and fitting its notches over the printer’s mounting posts as shown below. Then slide the paper guide toward the front of the printer until you feel it click and adjust the edge guides to the width of the paper.

  • Page 19: Removing A Printed Document From The Push Tractor

    Removing a printed document from the push tractor Follow these steps to remove the printed document: 1. Press the Tear Off (Font) button. Make sure the Tear Off (Font) lights are flashing. (This indicates that your paper is at the current tear-off position.) 2.

  • Page 20: Switching Back To Single Sheets

    To feed continuous paper to the standby position where you can remove the paper, press the Load/Eject button. Then open the sprocket covers of the tractor and remove the paper. Caution: Always tear off your printed document before you press the Load/Eject button.
  • Page 21 1. Turn the printer off; then remove the printer cover and the paper guide. Next, remove the paper tension unit by squeezing the paper tension unit’s lock tabs gently and pulling the paper tension unit away from the printer. Finally, pull the paper release lever forward to the continuous paper position.
  • Page 22 3. Move the tractor forward to the mounting slot at the top of the printer and tilt it into place as shown below. When you push the tractor onto the posts, you should feel the notches snap into place. 4. Release the sprocket units by pulling the sprocket locks forward.
  • Page 23 5. Insert the paper into the bottom paper slot or into the rear paper slot as shown below, and pull it up. Position the paper using the scale on the printer as a guide. The printer prints to the right of the position marked 0. 6.
  • Page 24 Note: Remove any remaining slack by gently pulling the paper from the rear or bottom. 8. To separate the incoming paper from the printed paper, attach the paper guide. Hold it horizontally and fit its notches over the printer’s mounting posts. Then slide the paper guide toward the back of the printer until you feel it click and adjust the edge guides to the width of the paper.

  • Page 25: Adjusting The Top-Of-Form Position

    Adjusting the top-of-form position The top-of-form position is the position on the page where the printer starts printing. If your printing appears too high or low on the page, you can use the micro adjust feature to adjust the top-of-form position. Follow these steps: Caution: Never use the paper feed knob to adjust the top-of-form position;...
  • Page 26 5. Press the LF/FF D button to move the top-of-form position up on the page, or press the Load/Eject U button to move the top-of-form position down on the page. * plastic ribbon cover Note: ❏ The printer has a minimum and a maximum top-of-form position.

  • Page 27: Advancing The Paper To The Tear-Off Edge

    First mark a point 2.5 mm (0.1 inch) above the paper’s perforation; then position the paper so that the mark is even with the top edge of the plastic ribbon cover. This gives you an 8.5 mm (0.33 inch) margin on the next page, meaning the printer starts printing 8.5 mm (0.33 inch) below the perforation.

  • Page 28: Advancing The Paper To The Tear-Off Position Automatically

    As described below, you can use the tear-off feature in two ways: manually, by pressing the printer’s Tear Off (Font) button, or automatically, by turning on the auto tear-off mode. Caution: Never use the tear-off feature (as described below) to feed continuous paper with labels backwards;...
  • Page 29 Caution: Never use the paper feed knob to adjust the tear-off position; this may damage the printer or cause it to lose the tear-off position. Note: Your tear-off position setting remains in effect until you change it, even if you turn off the printer. 1.

  • Page 30: Printing On Single Sheets

    Note: The printer has a minimum and a maximum tear-off position. If you try to adjust the tear-off position beyond these limits, the printer beeps and stops moving the paper. 5. After you set the tear-off position, press the Pause button to exit the Micro Adjust mode.

  • Page 31: Loading Single Sheets

    Loading single sheets Follow these steps to load single sheets: 1. Make sure the printer is turned off. Also make sure that the paper release lever is pushed back to the single-sheet position and the paper guide is in the upright position, as shown below.

  • Page 32: Printing On Special Paper

    3. Slide a sheet of paper down firmly between the edge guides until it meets resistance. For normal use, turn on the printer without pressing any other buttons. When the printer receives data, it begins to print. Caution: Use the paper feed knob on the right side of the printer only to clear paper jams and only when the printer is off.

  • Page 33: Adjusting The Paper Thickness Lever

    Adjusting the paper thickness lever Before printing on special paper, you need to change the paper thickness setting. Follow these steps to adjust the paper thickness setting: 1. Turn the printer off and open the printer cover. The paper thickness lever is on the left side of the printer. The numbers next to the lever indicate the thickness setting.

  • Page 34: Multipart Forms

    Multipart forms You can use continuous or single-sheet carbonless multipart forms of up to four parts (one original plus three copies). Before you print on the forms, set the paper thickness lever as described in the previous section. The following tips will help you get good results: ❏...

  • Page 35: Envelopes

    ❏ Load labels the same way as you would load ordinary continuous paper. See “Printing with the pull tractor” on page 20 for loading instructions. ❏ Because labels are especially sensitive to temperature and humidity, use them only under normal operating conditions. ❏...
  • Page 36 ❏ Make sure the printing stays entirely within the recommended printable area. ❏ The print head must not go past the left or right edge of the envelope or other thick paper. (See “Printer Specifications” on page 139 for specifications.) It’s a good idea to print a test sample using a normal single sheet of paper before you print on envelopes.

  • Page 37: About Your Printer Software

    Setup Guide. ❏ Make sure the software setting is set to ESC/P 2. The printer driver software and EPSON Status Monitor 3 can only function in ESC/P 2 mode. Using the Printer Driver with Windows Me and You can access the printer driver from your Windows applications or from the Start menu.

  • Page 38: Accessing The Printer Driver From Windows Applications

    ❏ When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “Accessing the printer driver from Windows applications” on page 38 for more information. ❏ When you access the printer driver from the Start menu, the printer driver settings you make apply to all your applications.
  • Page 39 1. Select Print Setup or Print from the File menu of your application software. In the Print or Print Setup dialog box displayed, make sure that your printer is selected in the Name drop-down list.

  • Page 40: Accessing The Printer Driver From The Start Menu

    2. Click Printer, Setup, Properties, or Options. (The button you click depends on your application and you may need to click a combination of these buttons.) The Properties window appears, and you see the Paper, Graphics, and Device Options menus. These menus contain the printer driver settings. 3.

  • Page 41: Changing The Printer Driver Settings

    3. Right-click your printer icon, and click Properties. The screen displays the Properties window, which contains the Paper, Graphics, Device Options, and Utility menus. These menus display the printer driver settings. 4. To view a menu, click the corresponding tab at the top of the window.
  • Page 42 When you finish making printer driver settings, click OK to apply the settings, or click Restore Defaults to return the settings to their default values. Once you have checked your printer driver settings and made any necessary changes, you are ready to print. Using the Printer Driver with Windows Vista, XP, 2000, and Windows NT 4.0 You can access the printer driver from your Windows...

  • Page 43: Accessing The Printer Driver From Windows Applications

    Accessing the printer driver from Windows applications Follow these steps to access the printer driver from a Windows application: Note: The examples in the following section are from the Windows 2000 operating system. They may vary in appearance from what actually appears on your screen;...
  • Page 44 2. Click Printer, Setup, Properties, or Options. (The button you click depends on your application and you may need to click a combination of these buttons.) The Document Properties window appears, and you see the Layout and Paper/Quality menus (Windows XP and 2000) or Layout, Paper/Quality, User Defined Paper and Extension Settings menus (Windows Vista).

  • Page 45: Accessing The Printer Driver From The Start Menu

    3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” on page 47 to change the settings. Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start menu: Note: The screen shots used in this procedure are from the Windows 2000...
  • Page 46 2. Right-click your printer icon, and click Printing Preferences (in Windows Vista, XP or 2000) or Document Defaults (in Windows NT 4.0). The screen displays the Document Properties window, which contains the Layout and Paper/Quality menus (Windows XP, 2000 and NT4.0) or Layout, Paper/Quality, User Defined Paper and Extension Settings menus (Windows Vista).

  • Page 47: Changing The Printer Driver Settings

    When you click Properties in the menu displayed by right-clicking the printer icon, the Properties window appears, which includes menus used to make the printer driver settings. 3. To view a menu, click the corresponding tab at the top of the window.

  • Page 48: Printer Driver Settings Overview

    If you are using Windows Vista, click the Help button on the Printer Driver screen. When you finish making your printer driver settings, click OK to apply the settings, or click Cancel to cancel your changes. Once you have checked your printer driver settings and changed them if necessary, you are ready to print.

  • Page 49: Printer Settings

    Printer settings Note: Depends on the type of printer, some functions may not be displayed. Settings Paper Size Orientation Paper Source Resolution/ Graphics Resolution Dithering Intensity Print Quality Halftone Setup.../Halftone Color Adjustment... Halftoning Explanations Select the size of the paper you want to use. If you do not see your paper size, use the scroll bar to scroll through the list.
  • Page 50 Settings Printer Font Setting Print Text as Graphics* Metafile Spooling* Paper Order* Pages Per Sheet* Copy Count* Advanced Printing Features* Print Optimizations* Color Printable Area Top Margin Priority** Explanations Select a character table group to use. You can select one of three character table groups, Standard, Expanded, and None (Bit Image printing).
  • Page 51 Settings Packet Mode** User Defined Paper** Offset** * For details, see Windows help. ** For Windows Vista and XP Professional x64 Edition. Definition of Custom Paper Size If your paper is not included in the Paper Size drop-down list, you can add the size to the list.
  • Page 52 2. Click the EPSON LQ-300+II ESC/P2 icon. 3. Select Server Properties from the file menu. 4. Check the Create a New Form. 5. Enter the paper size in the Measurement fields. 6. Click Save Form and then click OK. Note: You can use this method also on Windows Vista or XP Professional x64 Edition.

  • Page 53: Using Epson Status Monitor 3

    Monitoring Preferences Using EPSON Status Monitor 3 EPSON Status Monitor 3 is available for Windows Vista, XP, Me, 98, 2000, and Windows NT 4.0. It allows you to monitor your printer’s status, alerts you when printer errors occur, and provides troubleshooting instructions when needed.

  • Page 54: Setting Up Epson Status Monitor 3

    Before using EPSON Status Monitor 3, be sure to read the README file on the User CD-ROM. This file contains the latest information on the utility.
  • Page 55 2. Click the Monitoring Preferences button. The Monitoring Preferences dialog box appears. 3. The following settings are available: Select Notification Select Shortcut Icon Receive error notification for shared printers Displays the error item check box On/Off status. Turn on this check box to display the selected error notification.

  • Page 56: Accessing Epson Status Monitor 3

    Click the Default button to revert all items to the default settings. Accessing EPSON Status Monitor 3 Do one of the following to access EPSON Status Monitor 3; ❏ Double-click the printer-shaped shortcut icon on the taskbar. To add a shortcut icon to the taskbar, go to the Utility menu and follow the instructions.

  • Page 57: Installing Epson Status Monitor 3

    Note: It might not be possible to retrieve the printer status during printing. In this situation, click the EPSON Status Monitor3 button in the Utility tab, and use the printer with the status window left open. 1. Make sure that the printer is off and that Windows is running on your computer.

  • Page 58: Setting Up Your Printer On A Network

    Setting Up Your Printer on a Network Sharing the printer This section describes how to share the printer on a standard Windows network. The computers on a network can share a printer that is directly connected to one of them. The computer that is directly connected to the printer is the printer server, and the other computers are the clients which need permission to share the printer with the printer server.

  • Page 59: Setting Up Your Printer As A Shared Printer

    Note: ❏ When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting up EPSON Status Monitor 3” on page 54. ❏ When you are Windows shared printer user in a Windows Me or 98 environment, on the server, double-click the Network icon in Control panel and make sure that the “File and printer sharing for...
  • Page 60 3. Click File and Print Sharing on the Configuration menu. 4. Select the I want to be able to allow others to print to my printer(s). check box, then click OK. 5. Click OK to accept the settings. Note: ❏ When “Insert the Disk” appears, insert the Windows Me or 98 CD-ROM in the computer.
  • Page 61 ❏ When sharing the printer, be sure to set EPSON Status Monitor 3 so that the shared printer can be monitored on the printer server. See “Setting up EPSON Status Monitor 3” on page 54. You need to set the client computers so that they can use the printer on a network.
  • Page 62 For Windows XP, if the following menu appears, click either Network Setup Wizard or If you understand the security risks but want to share printers without running the wizard, click here. In either case, follow the on-screen instructions. 3. For a Windows 2000 or Windows NT 4.0 printer server, select Shared as (for Windows 2000) or Shared (for Windows NT 4.0), then type the name in the Share name box and click OK.

  • Page 63: Setting For The Clients

    For a Windows Vista or XP printer server, select Share this printer, then type the name in the Share name box and click Note: ❏ Do not use spaces or hyphens for the share name, or an error may occur. ❏...
  • Page 64 Network Neighborhood or My Network on the Windows desktop. ❏ When you want to use the EPSON Status Monitor 3 at clients, you have to install both of the printer driver and the EPSON Status Monitor 3 in each client from the CD-ROM.
  • Page 65 5. Click the computer or server that is connected to the shared printer, and the name of the shared printer. Then click OK. Note: The name of the shared printer may be changed by the computer or server that is connected to the shared printer. To make sure of the name of the shared printer, ask the administrator of the network.
  • Page 66 Note: You can change the shared printer’s name so that it appears only on the client computer. With Windows XP or 2000 Follow these steps to set Windows XP or 2000 clients. You can install the printer driver of the shared printer, if you have Power Users or more powerful access rights even if you are not the Administrator.
  • Page 67 3. Select Network printer (for Windows 2000) or A network printer, or a printer attached to another computer (for Windows XP), then click Next. 4. For Windows 2000, select Type the printer name, or click Next to browse for a printer, then click Next. Note: You can also type the shared printer’s name or network path in the Name box, such as “\\(the name of the computer that is...
  • Page 68 5. Click the icon of the computer or server that is connected to the shared printer, and the name of the shared printer. Then click Next. Note: ❏ The name of the shared printer may be changed by the computer or server that is connected to the shared printer.
  • Page 69 For Windows Vista or XP, if another driver is already installed, select whether to use the printer as the default printer or not, then click OK. 7. Make sure of the settings, then click Finish. With Windows Vista Follow these steps to set Windows Vista clients. 1.
  • Page 70 3. Click Add a network, wireless or Bluetooth printer. 4. A shared printer is automatically searched for. If a shared printer is found, click its icon and click Next.
  • Page 71 If no shared printer is found, click the The printer that I want isn't listed button. 5. Select Browse for a printer and click Next.
  • Page 72 6. A PC icon on your network appears. 7. Click the PC icon. A shared printer icon appears.
  • Page 73 8. Click Install driver. 9. Make sure that the appropriate printer driver name is shown, and click Next.
  • Page 74 If any other printer driver has already been installed, the Set as the default printer checkbox will appear. If you want to set the shown printer as the default printer, select the checkbox and click Next. 10. Click Finish.
  • Page 75 With Windows NT 4.0 Follow these steps to set Windows NT 4.0 clients. You can install the printer driver of the shared printer, if you have Power Users or more powerful access rights even if you are not the Administrator. 1.

  • Page 76: Installing The Printer Driver From The Cd-Rom

    ❏ The name of the shared printer may be changed by the computer or server that is connected to the shared printer. To make sure of the name of the shared printer, ask the administrator of the network. ❏ If the printer driver is installed in the client beforehand, you need to select the new printer driver or the current printer driver.
  • Page 77 OK, and then follow the on-screen instructions to install the printer driver from the CD-ROM. 2. Insert the CD-ROM, then the EPSON Installation Program dialog box appears. Cancel the dialog box by clicking Cancel, then type the appropriate drive and folder names in which the printer driver for clients is located, then click OK.

  • Page 78: Canceling Printing

    ❏ If you also want to install EPSON Status Monitor 3, see “Installing EPSON Status Monitor 3” on page 57 for instructions. ❏ If you want to use EPSON Status Monitor 3 for the shared printer, reinstall the printer driver as instructed in “Setting for the clients”...

  • Page 79: Uninstalling The Printer Software

    When you wish to reinstall or upgrade the printer driver, uninstall the printer driver that has been installed already. Note: When uninstalling EPSON Status Monitor 3 from a multi-user Windows XP/2000 environment, remove the shortcut icon from all clients before uninstalling. You can remove the icon by clearing the Shortcut Icon check box in the Monitoring Preferences dialog box.
  • Page 80 2. Click Start, point to Settings, and click Control Panel. 3. Double-click the Add/Remove Programs icon. 4. Select EPSON Printer Software, and click the Add/Remove. Note: When using the Windows XP or Windows 2000 computer, click Change or Remove Programs, select the EPSON Printer...
  • Page 81 Status Monitor 3. When the utility is uninstalled, you cannot change the setting of Monitored Printers from EPSON Status Monitor 3. 7. If you uninstall EPSON Status Monitor 3, click Yes in the displayed dialog box. 8. Follow the on-screen instructions.
  • Page 82 1. Follow steps 1 through 3 of “Uninstalling the Printer Software” on page 79. 2. Select EPSON USB Printer Devices, and click Add/Remove. Note: ❏ EPSON USB Printer Devices appears only when the printer is connected to Windows Me or 98 with a USB interface cable.
  • Page 83 ❏ If the USB device driver is not installed correctly, EPSON USB Printer Devices may not appear. Follow these steps to run the “Epusbun.exe” file in the CD-ROM. 1. Insert the CD-ROM in your computer’s CD-ROM drive. 2. Access the CD-ROM drive.

  • Page 85: Using The Control Panel

    Control Panel Using the Control Panel You can control simple printer operations—such as line feeding, form feeding, loading and ejecting paper, and selecting fonts— with the buttons on the control panel. The control panel lights show the printer’s status. Control Panel Buttons and Lights 1.
  • Page 86 3. LF/FF button** ❏ Feeds paper line by line when pressed and released. ❏ Ejects a single sheet or advances continuous paper to the next top-of-form position when held down. 4. Load/Eject button** ❏ Loads a single sheet of paper. ❏...

  • Page 87: Selecting A Built-In Font

    ❏ Flashes when the print head has overheated. * Font select : In the Micro Adjust mode, you can select the font to use for printing by pressing the Tear Off (Font) button. The Tear Off (Font) lights turn on, off or flash to indicate the selected font. ** Micro Adjust mode : When you hold down the Pause button for three seconds, the printer enters the micro adjust mode.

  • Page 88: About Your Printer's Default Settings

    About Your Printer’s Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the Default Setting mode. The following table lists the default settings and the options you can select in the Default Setting mode.
  • Page 89 Settings Page length for tractor* Skip over perforation Auto tear off Auto line feed Print direction Software 0 slash High speed draft I/F mode Auto I/F wait time Baud rate Parity Data length Parallel I/F bidirectional mode Packet mode Character table* Options Length in inches: 3, 3.5, 4, 5.5, 6, 7, 8, 8.5, 11, 70/6, 12, 14, 17...

  • Page 90: Skip Over Perforation

    Settings International character set for Italic table Pitch Font Auto CR (IBM 2390 Plus)** A.G.M. (IBM 2390 Plus)** Manual feed wait time Buzzer Roll paper * The options available vary depending on the country of purchase. ** These settings take effect only when IBM 2390 Plus emulation is selected. Page length for tractor This setting allows you to set the page length (in inches) for continuous paper.
  • Page 91 When set to Auto, the printer analyzes the data and uses unidirectional printing only for lines which require vertical printing alignment. Software When you select ESC/P2, the printer operates in the EPSON ESC/P 2 mode. When you select IBM 2390 Plus, the printer emulates an IBM printer.
  • Page 92 0 slash The zero character has a slash ( ) when this feature is turned on. It has no slash (0) when this feature is turned off. The slash allows you to easily distinguish between the uppercase letter O and a zero.
  • Page 93 Parity When this option is set to None, parity checking is disabled. The parity bit, if used, provides a basic form of error detection. See your computer manual and software documentation for the proper setting. Data length Set the data length of the serial interface to 7 bit or 8 bit. See your computer manual and software documentation for the proper setting.
  • Page 94 Pitch You can select from among six pitch settings. Font You can select six fonts in the Default Setting mode. The font selected here appears under Others on the control panel. The fonts indicated on the control panel cannot be selected in the Default Setting mode.

  • Page 95: Changing Default Settings

    Roll paper When you turn on this mode, the printer recognizes that single sheets are not loaded in the printer, so it does not try to eject the paper and advance it forward to the next page when you press the LF/FF button.
  • Page 96 5. Press down the Tear Off (Font) button. The printer prints the Default Setting mode instructions (three or four pages) in the language you selected. The printed instructions list the default settings you can change, describe how to change them, and show you how the control panel lights help you make settings.

  • Page 97: Troubleshooting

    Troubleshooting Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your problem using this table, go to the next section.
  • Page 98 Panel light state n Paper Out n Pause f Paper Out n Pause f Pause Beep Problem pattern Solution ••• No paper is loaded in the selected paper source. Load paper in the printer. Then press the Pause button to turn off the Pause light, if necessary.

  • Page 99: Problems And Solutions

    Panel light state f All the lights on the control panel n = on, f = flashing ••• = short series of beeps (three beeps) ••••• = long series of beeps (five beeps) Note: The printer beeps once if you press a control panel button when the corresponding function is not available.

  • Page 100: Power Supply

    Power Supply Power is not being supplied The lights on the control panel do not go on. Cause The power cord may be unplugged. The outlet may not be operating. The lights come on briefly and then go off. The lights stay off even when the power is turned on again.
  • Page 101 Cause The software may not be installed properly. The interface cable may not match the specifications of the printer or computer. The printer port may not be set correctly. The Paper Out and Pause lights are on and the printer beeps three times.
  • Page 102 The printer makes a strange noise, the beeper sounds five times, and the printer stops abruptly. Cause The paper or ribbon may be jammed. The printer may have overheated. The beeper sounds five times and all the lights blink. Cause An error has occurred.

  • Page 103: Dots Are Missing In Printed Characters Or Graphics

    The print is faint or uneven Printed characters have parts missing at the bottom. Cause The ribbon cartridge may not be installed properly. The printout is faint. Cause The ribbon may be worn out. Dots are missing in printed characters or graphics A line of dots is missing in the printout.

  • Page 104: Printed Characters Are Not What You Expected

    Printed characters are not what you expected The typestyles or characters you sent with your software did not print. Cause The software may not be properly configured. The font selected on the control panel does not print. Cause Your software may be overriding your control panel setting.
  • Page 105 The printer’s page length setting for the tractor may not match the size of the continuous paper you are using. Regular gaps occur in the printout. Cause One-inch skip-over-perforation may be set. Check Page length for tractor of the printer’s default settings. See “About Your Printer’s Default Settings”...

  • Page 106: Paper Handling

    Paper Handling Single sheets do not feed properly Paper does not feed. Cause Continuous paper may be left in the printer. The paper on the paper guide is positioned too far to the left or right far the printer to detect that it is there.

  • Page 107: Continuous Paper Does Not Feed Properly

    Continuous paper does not feed properly The tractor does not feed the paper. Cause The paper release lever may be in the wrong position. The paper may have come off the tractor. Paper feeding is crooked or the paper jams. Cause The paper supply is obstructed.
  • Page 108 When you use side-crimped multipart forms, the copies may not align with the original. The paper does not eject properly. Cause The page may be too long. When you switch between single sheets and continuous paper, the beeper sounds three times and the PAUSE light comes on. Cause You may have tried to change the paper release lever...

  • Page 109: Options

    Options When you use the cut-sheet feeder, the paper does not feed properly The paper does not feed. Cause The cut-sheet feeder may be incorrectly installed on the printer. The paper release lever may be in the wrong position. You may have loaded too many sheets in the bin.
  • Page 110 You may have forgotten to fan the stack of paper before loading it into the bin. The paper feed is crooked. Cause The paper may be old or creased. There may be too much paper in the stacker. The right and left paper guides are too far apart.

  • Page 111: Switching Between The Cut-Sheet Feeder And The Push Tractor Does Not Work Properly

    Switching between the cut-sheet feeder and the push tractor does not work properly The desired paper type does not load. Cause The paper release lever may not be in the proper position. Using the pull tractor with the push tractor, continuous paper does not feed properly Paper feed is crooked or the paper jams.

  • Page 112: Correcting Usb Problems

    Cause The motor in the color upgrade kit may not be installed properly. The desired color or certain characters are not printed. Cause Your application software may not be properly set up for color printing. The ribbon cartridge may not be installed properly.
  • Page 113 For details about your computer, contact your dealer. Make sure that EPSON USB Printer Devices appears on the Device Manager menu (for Windows Me and 98 only) If you canceled the plug-and-play driver installation before the procedure was complete, either the USB printer device driver or the printer driver may be incorrectly installed.
  • Page 114 If your drivers are correctly installed, EPSON USB Printer Devices should appear on the Device Manager menu. If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus (+) sign beside Other devices to view the installed devices.
  • Page 115 4. Under Other devices, select USB Printer or EPSON LQ-300+II and click Remove. Then, click OK. 5. When the following dialog box appears, click OK. Then click OK again to close the System Properties dialog box. 6. Turn off the printer and restart your computer. Then, reinstall the drivers from the beginning, following the instructions in the Setup Guide.

  • Page 116: Printer Doesn't Work Correctly With Usb

    USB port. ❏ For Windows Me or 98, try reinstalling the USB printer device driver and the printer software. First, uninstall EPSON Printer Software using the Add/Remove Programs utility in the Control Panel, then uninstall EPSON USB Printer Devices.
  • Page 117 You can print the self test using either single sheets or continuous paper. See “Printing on Continuous Paper” on page 15 or “Printing on Single Sheets” on page 30 for paper-loading instructions. Caution: You should use paper at least 210 mm (8.27 inches) wide to run the self test;...
  • Page 118 4. To end the self test, press the Pause button to stop printing. If paper remains in the printer, press the LF/FF button to eject the printed page. Then turn off the printer. Caution: Do not turn off the printer while it is printing the self test. Always press the Pause button to stop printing and the LF/FF button to eject the printed page before you turn off the printer.

  • Page 119: Contacting Customer Support

    Contacting Customer Support If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. Check your Pan-European Warranty Document for information on how to contact EPSON Customer support. They...

  • Page 121: Options And Consumables

    Options and Consumables Installing and Using Options Cut-sheet feeder The optional single-bin cut-sheet feeder (C80637✽) handles up to 50 sheets of standard bond paper (82 g/m² or 22 lb) without reloading. Follow these steps to install the cut-sheet feeder: 1. Make sure the printer is turned off. Remove the paper guide and open the paper guide cover.
  • Page 122 4. Hold the cut-sheet feeder in both hands and press on the latch levers. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Releasing the latch levers locks the cut-sheet feeder in place. * latch lever 5.
  • Page 123 6. Pull the paper set levers all the way forward until the paper guides retract and lock open to allow for paper loading. 7. Take a stack of paper and fan it. Next, tap the side and bottom of the paper on a flat surface to even up the stack. Caution: Do not use envelopes, multipart forms, carbon paper, or labels in the cut-sheet feeder.
  • Page 124 12. Attach the paper guide to the cut-sheet feeder as shown below. a. View from above b. Release tab 13. Slide the left edge guide to the center until it stops at the guide mark. Then slide the right edge guide to fit the size of paper you will use.

  • Page 125: Pull Tractor Unit

    Note: When you print several pages of continuous paper, fold the first printed page forward at the perforation after the perforation emerges from below the printer cover. This helps the printer feed the printed pages properly and prevents paper jams. Pull tractor unit An additional pull tractor (C80030✽) is available as an option.

  • Page 126: Roll Paper Holder

    6. If there is slack in the paper between the push and pull tractors, push in and turn the paper feed knob on the right side of the pull tractor to remove the slack. 7. See that the paper is not crooked or wrinkled and lock the sprocket units in place.
  • Page 127 2. Position the roll paper holder beneath the printer as shown below. Fit the two holes in the base onto the two positioning pegs on the bottom of the printer. Caution: Be careful to avoid dropping the roll paper holder when lifting the printer.

  • Page 128: Color Upgrade Kit

    6. Bring the leading edge of the paper up over the paper path guide for single sheets and insert it into the printer path for single sheets until you feel resistance. 7. Install the paper guide. Slide the left edge guide to the center until it stops at the guide mark.
  • Page 129 1. Turn off the printer and remove the printer cover and paper tension unit. Slide the connector cover on the printer and pull it out as shown below. 2. Install the motor unit in the right hand corner of the printer, with the gear facing the center of the printer.
  • Page 130 3. Insert the motor unit plug into the connector on the printer. 4. Slide the print head to the middle of the printer; then slide the plastic part on the color ribbon to the center of the cartridge. 5. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon.
  • Page 131 6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 7. While holding down the Load/Eject and Pause buttons, turn on the printer. The printer prints the instructions on how to adjust the print position.

  • Page 132: Print Server

    EPSON printer. They ensure proper operation and long life of the print head and other printer parts. Other products not manufactured by EPSON may cause damage to your printer, which is not covered by EPSON’s warranties.

  • Page 133: Replacing The Ribbon Cartridge

    Your printer uses the following ribbon cartridge: EPSON black ribbon cartridge (fabric): EPSON color ribbon cartridge: EPSON black ribbon cartridge (film): Replacing the ribbon cartridge Follow these steps to install or replace the ribbon cartridge: 1. Make sure the printer is turned off.
  • Page 134 3. Make sure that the print head is in the middle of the printer. (If it is not, turn on the printer, and then, turn off the printer.) Then remove the ribbon cartridge from the printer. 4. Remove the new ribbon cartridge from its package. 5.
  • Page 135 6. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 7. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide.
  • Page 136 8. Turn the ribbon-tightening knob in the direction of the arrow to help feed the ribbon into place; it should not be twisted or creased. 9. Reinstall the paper tension unit. 10. Reinstall and close the printer cover.

  • Page 137: Product Information

    Product Information Printer Parts a. edge guides b. paper supports c. paper guide d. paper release lever e. knob f. control panel g. printer cover h. paper guide cover...
  • Page 138 a. serial interface b. ribbon cartridge c. paper thickness lever d. paper tension unit e. power switch f. power cord g. USB cable holder h. tractor i. USB interface j. parallel interface...

  • Page 139: Printer Specifications

    Printer Specifications Mechanical Printing method: Printing speed: Printing direction: Line spacing: Printable columns: Resolution: Feeding method: 24-pin impact dot matrix High speed draft 300 cps at 10 cpi Draft 225 cps at 10 cpi 270 cps at 12 cpi 337 cps at 15 cpi Draft condensed 192 cps at 17 cpi 225 cps at 20 cpi...
  • Page 140 Feeder: Paper feed speed: Color printing (optional): Reliability: Dimensions and weight: Ribbon: Rear push tractor Cut-sheet feeder (Optional) Pull tractor unit (Optional) Roll paper holder (Optional) Continuous 92 mm/second (3.6 inches/second) Intermittent 53 msec/line at 1/6-inch line spacing Method Print ribbon shifting Ribbon color Black, Magenta, Cyan and Yellow...

  • Page 141: Electronic

    Ribbon life (LQ, 10 cpi, 48 dots/ character) Acoustic noise: Electronic Interfaces: Buffer: Black ribbon Color ribbon Film ribbon Approx. 49 db (A) (ISO 7779 pattern) One standard bidirectional, 8-bit, parallel interface with IEEE-1284 nibble mode support, one EIA-232D serial interface, and one USB (ver1.1) interface 32KB 2 million characters...
  • Page 142 EPSON Roman 10.5, 8-32 pt (every 2 pt) EPSON Sans Serif 10.5, 8-32 pt (every 2 pt) EPSON Roman T 10.5, 8-32 pt (every 2 pt) EPSON Sans Serif H 10.5, 8-32 pt (every 2 pt) Bar code fonts EAN-13, EAN-8, Interleaved 2 of 5, UPC-A,...
  • Page 143 Character tables: Character sets: One Italic and 12 graphical character tables: Italic table, PC 437 (US, Standard Europe), PC 850 (Multilingual), PC 860 (Portuguese), PC 861 (Icelandic), PC 865 (Nordic), PC 863 (French-Canadian), BRASCII, Abicomp, ISO Latin 1, Roman 8, PC 858, ISO 8859-15 The following 27 graphical character tables are also available in some countries: PC 437 Greek,...

  • Page 144: Electrical

    Electrical Input voltage range Rated frequency range Input frequency range Rated current Power consumption Note: Check the label on the back of the printer for the voltage of your printer. Environmental Operation Storage Paper Note: ❏ Use recycled paper, envelopes, labels and single-sheet multipart forms only under normal temperature and humidity conditions, as follows: Temperature: 15 to 25 °C (59 to 77 °F)
  • Page 145 ❏ Do not load paper that has been folded or is damaged, wrinkled, or curled. Single sheets (standard): paper guide and cut-sheet feeder entry Width Length Thickness Weight Single-sheet multipart forms: paper guide entry Width Length Copies Thickness Weight Binding Paper guide: 100 to 257mm (3.9 to 10.1 inches) Cut-sheet feeder:...
  • Page 146 Envelopes: paper guide entry Size Thickness Weight Continuous paper (standard and multipart): rear and bottom entry Width Length (one page) Copies Thickness Weight (not multipart) Weight (one sheet of multipart) Binding Labels: bottom entry Label size Backing sheet width Backing sheet length Backing sheet thickness 0.07 to 0.09 mm (0.0028 to 0.0035 inch) No.

  • Page 147: Recommended Printable Area

    Total thickness Label weight Roll paper: rear entry with optional roll paper holder Width Thickness Weight Recommended Printable Area Note: For best results, print within the recommended printable area. The printer may not print outside this area. Single sheets and envelopes: recom- mended printable...
  • Page 148 The minimum left and right margins are 3.0 mm (0.12 inch) each. For single sheets the maximum paper width is 257mm (10.1 inches) and the maximum printable width is 203.2 mm (8.0 inches). For single sheets wider than 209.2mm (8.23 inches), the side margins increase proportionally to match the width of the paper.
  • Page 149 The minimum left and right margins are 13 mm (0.51 inch) each. The maximum paper width is 254 mm (10.0 inches) and the maximum printable width is 203.2 mm (8.0 inches). For continuous paper wider than 229.2 mm (9.0 inches), the side margins increase proportionally to match the width of the paper.

  • Page 150: Paper Alignment

    Printing starts at “0” on the scale. The unprintable area is to the left of the “0.” Command Lists Your printer supports the EPSON ESC/P 2 control codes and IBM 2390 Plus emulation control codes listed below. EPSON ESC/P 2 control codes Selecting an EPSON ESC/P 2 printer in your software allows you to use advanced fonts and graphics.

  • Page 151: Print Position Motion

    Page format: ESC (C, ESC C, ESC C 0, ESC Q, ESC l, ESC (c, ESC N, ESC O Print position motion: ESC $, ESC \, ESC (V, ESC (v, ESC D, HT, ESC B, VT, ESC J Font selection: ESC k, ESC x, ESC y, ESC X, ESC P, ESC M, ESC g, ESC p, ESC 4, ESC 5, ESC E, ESC F, ESC ! Font enhancement:...

  • Page 152: Ibm 2390 Plus Emulation Control Codes

    IBM 2390 Plus emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2390 Plus reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U, ESC Paper feeding: FF, LF, ESC 5, ESC A, ESC A (AGM*), ESC 0, ESC 1, ESC 2, ESC 3, ESC 3 (AGM*), CR, ESC ]...
  • Page 153 Bit image: ESC K, ESC L, ESC Y, ESC Z, ESC [g, ESC*(AGM*) Bar code: ESC [f, ESC [p Download: Download Command is not provided. * Alternate Graphic Mode...

  • Page 154: Standards And Approvals

    Standards and approvals Safety Approvals 230 V version: Safety standards CE marking 230 V version: Low Voltage Directive 73/23/EEC EMC Directive 89/336/EEC EN60950 EN55022 class B EN61000-3-2 EN61000-3-3 EN55024 AS/NZS CISPR22 class B EN60950 EN55022 class B EN61000-3-2 EN61000-3-3 EN55024...

  • Page 155: Cleaning The Printer

    ❏ Be careful not to get water onto the printer mechanism or electronic components. ❏ Do not use a hard or abrasive brush. ❏ Do not spray the inside of the printer with lubricants; unsuitable lubricants can damage the printer mechanism. Contact an EPSON dealer if you think lubrication is needed.

  • Page 156: Transporting The Printer

    Transporting the Printer If you need to transport your printer for some distance, carefully repack it using the original box and packing materials. Follow these steps to repack the printer in its original packing materials: Warning: ❏ When transporting the printer, do not lift it by the USB cable holder as the holder may detach and cause the printer to fall.
  • Page 157 7. Repack the printer, ribbon cartridge, USB cable holder, and power cord in their original packing materials and place them in the printer’s original box.

  • Page 159: Glossary

    Glossary ASCII American Standard Code for Information Interchange. A standardized coding system for assigning numerical codes to letters and symbols. auto line feed When this feature is selected in the default-setting mode, each carriage-return (CR) code is automatically followed by a line-feed (LF) code. bidirectional printing Printing in which the print head prints in both directions (bidirectionally).
  • Page 160 See printer driver. ESC/P Abbreviation for EPSON Standard Code for Printers. This is the system of commands your computer uses to control your printer. It is standard for all EPSON printers and supported by most application software for personal computers.
  • Page 161 letter quality (LQ) The print mode used by your printer when a font other than Draft is selected. Printing with letter-quality fonts provides better readability and appearance at a reduced print speed. See also draft and high speed draft. line feed (LF) A control code and control panel button that advances the paper one line space.
  • Page 162 unidirectional printing Printing in which the print head prints in one direction only. Unidirectional printing is useful for printing graphics because it allows precise vertical alignment. You can select unidirectional printing in the printer’s default-setting mode. See also bidirectional printing.

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