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EnglisH
14
guarantee & service
If you need service or information or if you have a
problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer
Care Centre in your country (you find its phone
number in the worldwide guarantee leaflet). If there
is no Consumer Care Centre in your country, go to
your local Philips dealer.
guarantee restrictions
The shaving heads (cutters and guards) are not
covered by the terms of the international guarantee
because they are subject to wear.
troubleshooting
1
The shaver does not shave as well as it used to.
, Cause 1: the shaving heads are dirty.The shaver
has not been rinsed long enough or the water
used was not hot enough.
- Clean the shaver thoroughly before you continue
shaving. See chapter 'Cleaning and maintenance'.
, Cause 2: long hairs are obstructing the shaving
heads.
- Clean the cutters and guards with the brush
supplied. See chapter 'Cleaning and maintenance',
section 'Every six months: shaving heads'.
, Cause 3: the shaving heads are damaged or worn.
- Replace the shaving heads. See chapter
'Replacement'.
2
The shaver does not work when the on/off
button is pressed.
, The battery is empty.
- Recharge the battery. See chapter 'Charging'.
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