Samsung Galaxy A20 User Manual
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Samsung Galaxy A20 User Manual

Samsung Galaxy A20 User Manual

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Summary of Contents for Samsung Galaxy A20

  • Page 1 User manual...
  • Page 2 Features Mobile continuity Biometric security Dark mode Getting started Device layout: Galaxy A10e Galaxy A20 Set up your device: Charge the battery Accessories Start using your device: Turn on your device Use the Setup Wizard Bring data from an old device...

  • Page 3: Table Of Contents

    Face recognition Fingerprint scanner Accounts: Add an account Account settings Remove an account Backup and restore Google settings Backup: Samsung account Google Account External storage transfer Accessibility: Recommended for you TalkBack Visibility enhancements Hearing enhancements Interaction and dexterity Advanced settings...
  • Page 4 Getting started Galaxy A10e Galaxy A20 Set up your device Start using your device...
  • Page 5 Getting started Galaxy A10e Microphone Rear camera Front camera Flash SIM/microSD card tray Volume key Power key USB charger /Accessory port Speaker Headset jack Microphone Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 6 Getting started Galaxy A20 Fingerprint sensor Microphone Rear cameras Front camera Flash SIM/microSD card tray Volume key Power key USB charger /Accessory port Speaker Headset jack Microphone Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 7 Before turning on your device, charge it fully. NOTE Use only Samsung-approved chargers and cables. To avoid injury or damage to your device, do not use incompatible, worn or damaged batteries, chargers or cables. Using other charging devices and batteries may void your warranty and may cause damage.
  • Page 8 Accessories Supported accessories (sold separately) can be configured through Settings. This option may only appear after you have connected an accessory to your device (Galaxy A20 only). Visit samsung.com/us/mobile/mobile-accessories to learn more. ◌ From Settings, tap Advanced features > Accessories.
  • Page 9 Smart Switch can transfer your data via USB cable, Wi-Fi, or computer. Visit samsung.com/smartswitch for more information. 1. From Settings, tap Accounts and backup > Bring data from old device.
  • Page 10 Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security. Power key Press to lock.
  • Page 11 Accounts and backup > Manage accounts. 2. Tap Add account > Google. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps. ◌ From Settings, tap Samsung account.
  • Page 12 Getting started Set up voicemail You can set up your voicemail service when you access it for the first time. You can access voicemail through the Phone app. Options may vary by carrier. 1. From Phone, touch and hold the 1 key or tap Voicemail.
  • Page 13 Getting started Swipe Lightly drag your finger across the screen. Swipe the screen to unlock the device. Swipe the screen to scroll through the Home screens or menu options. Drag and drop Touch and hold an item, and then move it to a new location. Drag an app shortcut to add it to a Home screen.
  • Page 14 Getting started Zoom in and out Bring your thumb and forefinger together or apart on the screen to zoom in and out. Move your thumb and forefinger apart on the screen to zoom in. Move your thumb and forefinger together on the screen to zoom out. Touch and hold Touch and hold items to activate them.
  • Page 15 Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Recent apps Back Home Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 16 Getting started Navigation buttons Use buttons along the bottom of the screen for quick navigation. 1. From Settings, tap Display > Navigation bar > Buttons. 2. Tap an option under Button order to choose which side of the screen the Back and Recent apps icons display.
  • Page 17 Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here, in addition to setting up additional Home screens, removing screens, changing the order of screens, and choosing a main Home screen.
  • Page 18 Getting started 3. Tap a picture or video to choose it. • If choosing a single picture, choose which screen or screens you want to apply the wallpaper to. • Videos and multiple pictures can only be applied to the Lock screen. •...
  • Page 19 Getting started Widgets Add widgets to your home screens for quick access to info or apps. 1. From a Home screen, touch and hold the screen. 2. Tap Widgets, and then tap a widget set to open it. 3. Swipe to the widget you want to add to the Home screen, and tap Add. Customize Widgets Once you have added a widget, you can customize where it's located and how it functions.
  • Page 20 Getting started • Hide apps: Choose apps to hide from the Home and App screens. Return to this screen to restore hidden apps. Hidden apps are still installed and can appear as results in Finder searches. • App icon badges: Enable to show badges on apps with active notifications. You can also choose the badge style.
  • Page 21 Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. Apps list 1. From Settings, tap Display > Easy mode. 2.
  • Page 22 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Charging Mute Vibrate Airplane mode Bluetooth active Location active Alarm Notification icons Missed calls Call in progress New message Voicemail New email...
  • Page 23 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings Notification cards View the Notification panel You can access the Notification panel from any screen. 1. Swipe down on the screen to display the Notification panel. •...
  • Page 24 Notification panel. Finger sensor gestures You can also open or close the Notification panel by swiping up or down on the fingerprint sensor (Galaxy A20 only). 1. From Settings, tap Advanced features > Motions and gestures > Finger sensor gestures.
  • Page 25 Brightness slider: Drag to adjust the screen brightness. • Samsung Free Access live TV shows, news and articles from numerous sources, and interactive games entirely free of charge. ◌ From a Home screen, swipe right. TIP To customize Samsung Free, tap More options > Settings.
  • Page 26 Getting started Digital wellbeing and parental controls You can monitor and manage your digital habits by getting a daily view of how frequently you use apps, how many notifications you receive, and how often you check your device. You can also set your device to help you wind down before going to bed.
  • Page 27 Getting started Biometric security Use biometrics to securely unlock your device and log in to accounts. Face recognition You can enable Face Recognition to unlock your screen. To use your face to unlock your device, you must set a pattern, PIN, or password. Face recognition is less secure than Pattern, PIN, or Password.
  • Page 28 Use fingerprint recognition as an alternative to entering passwords in certain apps (Galaxy A20 only). You can also use your fingerprint to verify your identity when logging in to your Samsung account. To use your fingerprint to unlock your device, you must set a pattern, PIN, or password.
  • Page 29 Continue apps on other devices This feature allows you to pick up where you left off on your Galaxy devices that are signed in to your Samsung account. The Samsung Internet and Samsung Notes apps are supported. 1. From Settings, tap Advanced features >...
  • Page 30 Getting started Multi window ™ Multitask by using multiple apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control 1.
  • Page 31 Getting started Window controls The Window controls modify the way app windows are displayed in split screen view. 1. Drag the middle of the window border to resize the windows. 2. Tap the middle of the window border for the following options: Switch window: Swap the two windows.
  • Page 32 Getting started Edge panels The Edge panels feature a variety of customizable panels that can be accessed from the edge of the screen. Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information. Apps panel Configure Edge panels Edge panel position and style...
  • Page 33 Getting started To configure Apps panel: 1. From any screen, drag the Edge handle to the center of the screen. Swipe until the Apps panel is displayed. 2. Tap Edit to add other apps to the Apps panel. • To add an app to the Apps panel, find it on the left side of the screen and tap it to add it to an available space on the right column.
  • Page 34 Getting started Edge panel position and style You can change the position of the Edge handle. ◌ From Settings, tap Display > Edge panels > Handle for the following options: Edge handle: Drag to change the position of the Edge handle along the •...
  • Page 35 Getting started Enter text Text can be entered using a keyboard or your voice. Expand toolbar Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 36 Search: Locate specific words or phrases in your conversations. • Translate: Type words or sentences in the keyboard to translate them • into another language. Samsung Pass: Use biometrics for secure access to apps and services. • ™ Spotify: Add music from Spotify •...
  • Page 37 • More typing options: Customize additional typing options. Style and layout • Keyboard toolbar: View or hide the keyboard toolbar. • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.
  • Page 38 • Select third-party content to use: Enable third-party keyboard features. • Reset to default settings: Return keyboard to original settings and clear personalized data. • About Samsung keyboard: View version and legal information for the Samsung keyboard. • Contact us: Contact Samsung support through Samsung Members.
  • Page 39 Getting started Use Google Voice typing Instead of typing, enter text by speaking. ◌ From the Samsung keyboard, tap Voice input and speak your text. Return to keyboard Settings Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 40 Getting started Configure Google Voice typing Set customized options for Google Voice typing. 1. From the Samsung keyboard, tap Voice input. 2. Tap Settings for options. • Block offensive words: Hide potentially offensive words with asterisks. • Languages: Choose the language for the keyboard.
  • Page 41 Getting started Emergency mode features While in Emergency mode, only the following apps and features are available on the Home screen. Options may vary by carrier. Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage. Flashlight: Use the device’s flash as a steady source of light.
  • Page 42 Camera and Gallery You can capture high-quality pictures and videos using the Camera app. Images and videos are stored in the Gallery, where you can view and edit them. Camera Navigate the camera screen Configure shooting mode Record videos Camera settings Gallery View pictures...
  • Page 43 Camera and Gallery Camera You can capture high-quality pictures and videos using the Camera app. ◌ From Apps, tap Camera. TIP Quickly press the Power key twice to open the Camera app. Settings Zoom Shooting modes Switch cameras Gallery Capture Devices and software are constantly evolving —...
  • Page 44 Camera and Gallery Navigate the camera screen Take stunning pictures with your device’s front and rear cameras. 1. From Camera, set up your shot with the following features: • Tap the screen where you want the camera to focus. – When you tap the screen, a brightness scale appears. Drag the slider to adjust the brightness.
  • Page 45 • Hold shutter button to: Choose whether to take a picture, take a burst shot, or create a GIF when holding the shutter button down (Galaxy A20 only). • HEIF pictures: Save pictures as high efficiency images to save space. Some sharing sites may not support this format.
  • Page 46 Shutter sound: Play a tone when taking a picture. • Vibration feedback: Enable vibrations when tapping the screen in the • Camera app. Reset settings: Reset the Camera settings. • Contact us: Contact Samsung support through Samsung Members. • About Camera: View app and software information. •...
  • Page 47 Camera and Gallery Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌ From Apps, tap Gallery. Sort images into Customize collections custom albums of pictures and videos View pictures and videos...
  • Page 48 Camera and Gallery View pictures Pictures stored on your device are viewable in the Gallery app. 1. From Gallery, tap Pictures. 2. Tap a picture to view it. Swipe left or right to view other pictures or videos. • To mark the picture as a favorite, tap Add to Favorites.
  • Page 49 Camera and Gallery Play video View the videos stored on your device. You can save videos as favorites, and view video details. 1. From Gallery, tap Pictures. 2. Tap a video to view it. Swipe left or right to view other pictures or videos. •...
  • Page 50 Palm swipe to capture a screenshot Capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen (Galaxy A20 only). 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture.
  • Page 51 Camera and Gallery Screenshot settings Modify screenshot settings (Galaxy A20 only). ◌ From Settings, tap Advanced features > Screenshots. Screenshot toolbar: Show additional options after you take a screenshot. Hide status and navigation bars: Do not display the status bar or navigation bars on screenshots.
  • Page 52 Apps Using apps Samsung apps Google apps...
  • Page 53 Apps Using apps Uninstall or disable apps Search for apps Sort apps Create and use folders Game Booster App settings The Apps list displays all preloaded and downloaded apps. Apps can be downloaded ™ from Galaxy Store and the Google Play store.
  • Page 54 Apps Create and use folders You can make folders to organize App shortcuts on the Apps list. 1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted. 2.
  • Page 55 • Choose default apps: Choose which apps to use for making calls, sending messages, going to websites, and more. • Samsung app settings: View a list of Samsung apps and customize their settings. • Your apps: Tap an app to view and update information about its privacy and usage settings.
  • Page 56 SmartThings allows you to control, automate, and monitor your home environment through a mobile device to fit your specific needs (Galaxy A20 only). You can use the app to connect multiple devices at once or one device at a time. Check the status of your devices by looking at the dashboard.
  • Page 57 Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. Unit converter Convert between measurements. Scientific mode History View past calculations. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 58 Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. Navigation drawer Go to today’s date Tap to view event Stickers Create new event Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 59 Apps Add calendars Add your accounts to the Calendar app. 1. From Calendar, tap Navigation drawer. 2. Tap Calendar settings > Add account and select an account type. 3. Enter your account information and follow the prompts. TIP Accounts may also support email, contacts, and other features. Calendar alert style Alerts from the Calendar app can be set to different styles.
  • Page 60 Apps Clock The Clock app offers features for keeping track of time and setting alarms. Add alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 61 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified. 1. From Clock, tap Add alarm. 2. Tap the following items to configure an alarm: • Time: Set a time for the alarm. •...
  • Page 62 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Search Find a particular city. City View the current Globe time and add to Drag to spin and see your list of cities. times around the world.
  • Page 63 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities. 1. From Clock, tap World clock. 2. Tap More options > Time zone converter. 3.
  • Page 64 View and configure settings for all Clock tools. ◌ From Clock, tap More options > Settings. • Customization Service: Sign in to your Samsung account to customize personal content in supported apps. • About Clock: View the current software version and check for updates.
  • Page 65 Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 66 Apps Create a contact 1. From Contacts, tap Create contact. 2. Enter details for the contact, and then tap Save. Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information. 1.
  • Page 67 Apps Show contacts when sharing content Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌ From Settings, tap Advanced features > Show contacts when sharing content, and tap to enable the feature.
  • Page 68 Apps Send an email to a group Send an email to members of a group. 1. From Contacts, tap Open drawer > Groups, and then tap a group. 2. Tap More options > Send email. 3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 69 Apps Delete duplicate contacts Quickly remove duplicated contacts. 1. From Contacts, tap Open drawer > Manage contacts. 2. Tap Delete duplicate contacts. Contacts that are duplicated are listed. 3. Tap the contacts to select them, and tap Delete. Import contacts Import contacts to your device as vCard files (VCF).
  • Page 70 Apps Set default storage location Automatically save new contacts to your device, SIM card, or an account. 1. From Contacts, tap Open drawer > Manage contacts. 2. Tap Set default storage location. 3. Tap an option or add an account to set the default. Delete contacts Delete a single contact or multiple contacts.
  • Page 71 Apps Email View and manage multiple email accounts in one app. To add an email account, see Add an email account. Add attachment Send message Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 72 Apps Create and send an email Compose and send email messages from your device. 1. From Email, tap Compose. • Different email account may have additional steps and options. 2. Tap the To field to add an email address or tap Add from Contacts to select a recipient from your contacts.
  • Page 73 Apps View multiple email accounts You can view email you receive for multiple accounts, or you can view email accounts individually. ◌ From Email, tap Navigation drawer for the following options: • [Account name]: View email for only one email account. •...
  • Page 74 Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. Add to Reload webpage Bookmarks Access Bookmarks Access Tabs Navigate TIP Visit samsung.com/us/support/owners/app/samsung-internet for more...
  • Page 75 1. From Internet, tap Bookmarks. 2. Tap a bookmark entry. Save a web page There are several options to save a webpage in the Samsung Internet app. ◌ From Internet, tap Tools > Add page to for the following options: •...
  • Page 76 Apps Share pages Web pages can be shared with your contacts. ◌ From Internet, tap Tools > Share, and follow the prompts. Secret mode Pages viewed in secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows.
  • Page 77 Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. Options may vary by carrier. ◌ From Messages, tap Compose new message. Open More options Record voice Add attachment message Message search...
  • Page 78 Apps Delete conversations You can remove your conversion history by deleting conversations. 1. From Messages, tap More options > Delete. 2. Tap each conversation you want to delete. 3. Tap Delete all, and confirm when prompted. Send SOS messages Send a message with your location to designated contacts when you are in an emergency situation.
  • Page 79 Apps Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message. 1. From Settings, tap Notifications > Advanced settings. 2. Tap Wireless Emergency Alerts to customize notifications for emergency alerts.
  • Page 80 Apps My Files View and manage files stored on your device, including images, videos, music, and sound clips. You can also access and manage files saved to your cloud accounts and SD card, if supported. Search Storage locations Additional locations, such as cloud accounts, are displayed here...
  • Page 81 – Cloud service: Connect to a carrier cloud service if available. – Analyze storage: See what’s taking up space in your storage. – Trash: Choose to restore or permanently remove files that you delete. – Settings: View settings for the app. – Contact us: Get connected with Samsung Members.
  • Page 82 Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. Contact your carrier for more information. The actual appearance of the Phone app screen and available options varies by carrier. Access voicemail Make a video call Make a call Devices and software are constantly evolving —...
  • Page 83 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌ From Phone, enter a number on the keypad and tap Call.
  • Page 84 Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌ On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail.
  • Page 85 Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌ Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌...
  • Page 86 Apps Places Explore nearby business and venues to get contact information and directions. 1. From Phone, tap Places. 2. Tap a category to search nearby. 3. Tap a location to view contact information and directions. NOTE Location services must be enabled to use this feature. Manage calls Your calls are recorded in a call log.
  • Page 87 Apps Block a number By adding a caller to your Block list, future calls from this number are sent directly to your voicemail, and messages are not received. 1. From Phone, tap Recents. 2. Tap the caller you want to add to the Block list. 3.
  • Page 88 Apps Remove a Speed dial number You can remove an assigned Speed dial number. 1. From Phone, tap More options > Speed dial numbers. 2. Tap Delete by the contact you want to remove from Speed dial. Emergency calls You can dial the emergency telephone number in your region regardless of the phone’s service status.
  • Page 89 Apps Optional calling services Your wireless carrier and service plan may support the following calling services. Place a multi-party call Make another call while a call is in progress. Options may vary by carrier. 1. From the active call, tap Add call to dial the second call.
  • Page 90 Use Samsung Health to plan, track various aspects of daily life contributing to well-being such as physical activity, diet, and sleep (Galaxy A20 only). For more information, visit samsung.com/us/support/owners/app/samsung-health. NOTE The information gathered from this device, Samsung Health, or related software is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
  • Page 91 Apps Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen. While moderate physical activity, such as brisk...
  • Page 92 Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. Navigate up Insert Set text options Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 93 3. Use the text options to create content while audio is being recorded. Edit notes Make edits to notes you create. 1. From Samsung Notes, tap a note to view it. 2. Tap Edit and make changes. 3. When you are finished, tap Navigate up.
  • Page 94 ◌ From Samsung Notes, tap Navigation drawer for the following options: Settings: View settings for the Samsung Notes app. • • All notes: View all notes. • Frequently used: Quick access to commonly used notes. • Shared notebooks: View notebooks shared with your contacts through your Samsung account.

  • Page 95: Google Apps

    Apps Google apps The following Google apps may be preloaded on your device. Apps can be ™ downloaded from the Google Play store. Chrome Drive Gmail Google Google Pay Maps Photos Google Play Movies & TV Play Music Play Store YouTube Chrome ™...
  • Page 96 Google Pay Pay with your Android phone at participating stores and within mobile apps with ™ Google Pay (Galaxy A20 only). Visit support.google.com/pay to learn more. Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location.
  • Page 97 Apps Play Music Play music and audio files on your device. Visit support.google.com/music to learn more. Play Store Find new apps, movies and TV shows, music, books, magazines, and games in the Google Play store. Visit support.google.com/play to learn more. YouTube ™...

  • Page 98: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Lock screen and security Accounts Device maintenance Accessibility Other settings...
  • Page 99 Settings Access Settings There are a couple of ways to access your device settings. From a Home screen, swipe down and tap Settings. — From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it. 1.
  • Page 100 Settings Connect to a hidden Wi-Fi network If the Wi-Fi network you want is not listed after a scan, you can still connect to it by entering the information manually. Ask the Wi-Fi network administrator for the name and password before you begin. 1.
  • Page 101 Settings • Show Wi-Fi pop-up: Alert me that Wi-Fi is available when opening apps. • Manage networks: View saved Wi-Fi networks and configure whether to auto reconnect to or forget individual networks. • Wi-Fi control history: View apps that have recently turned your Wi-Fi on or off. •...
  • Page 102 Connections > Bluetooth. 2. Tap Advanced for the following options: 3. The following options are available: Sync with Samsung account: Sync files transferred through Bluetooth with your Samsung account. Phone name: Change the name of your device for Bluetooth connections.
  • Page 103 NFC and payment Near Field Communication (NFC) allows you to communicate with another device without connecting to a network (Galaxy A20 only). This technology is used by Android Beam and certain payment apps. The device that you are transferring to needs to support NFC, and it needs to be within four centimeters of your device.
  • Page 104 Settings Mobile networks Use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data. Options may vary by carrier. ◌ From Settings, tap Connections > Mobile networks. • Data roaming access: Configure access to mobile networks while roaming. •...
  • Page 105 Settings Monitor mobile data You can customize your mobile data access by setting limits and restrictions. Options may vary by carrier. ◌ From Settings, tap Connections > Data usage. The following options are available: • Mobile data: Use mobile data from your plan. •...

  • Page 106: Tethering

    • Band: Select one of the available bandwidth options. • Advanced: Configure additional Mobile hotspot settings. Auto hotspot Share your hotspot connection automatically with other devices signed in to your Samsung account. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot.
  • Page 107 Settings Nearby device scanning Easily set up connections to other available devices by turning on Nearby device scanning. This feature sends you a notification when there are available devices to connect to. 1. From Settings, tap Connections > More connection settings > Nearby device scanning.

  • Page 108: Private Dns

    Settings Manage a VPN Use the VPN settings menu to edit or delete a VPN connection. 1. From Settings, tap Connections > More connection settings > VPN. 2. Tap Settings next to a VPN. 3. Edit the VPN and tap Save, or tap Delete to remove the VPN. Connect to a VPN Once you have set up a VPN, connecting to and disconnecting from a VPN is easy.
  • Page 109 TIP Use the sound mode setting instead of the volume keys to change the sound mode without losing your customized sound levels. Mute with gestures Quickly mute sounds by covering the screen or turning the device over (Galaxy A20 only). ◌...
  • Page 110 Settings Vibrations You can control how and when your device vibrates. 1. From Settings, tap Sounds and vibration. 2. Tap options to customize: • Call vibration pattern: Choose from preset vibration patterns for calls. • Notification vibration pattern: Choose from preset vibration patterns for notifications.
  • Page 111 TIP You can also customize notifications sounds to be unique for each app using the App settings menu. System sound themes Choose a sound theme to use for touch interactions, charging, changing the sound mode, and Samsung Keyboard, and more. ◌ From Settings, tap Sounds and vibration > System sound and choose an...
  • Page 112 • Charging: Play a sound when a charger is connected. • Dialing keypad: Play a tone when dialing numbers on the Phone keypad. • Samsung keyboard: Play a sound when typing with the Samsung keyboard. Vibration • Touch interactions: Vibrate when you tap navigation buttons or touch and hold items on the screen.
  • Page 113 Settings Equalizer Choose an audio preset that is customized to different genres of music, or manually change your audio settings. 1. From Settings, tap Sounds and vibration > Sound quality and effects. 2. Tap Equalizer to choose a music genre. Adapt sound Customize the sound for each ear and enhance your listening experience.

  • Page 114: Notifications

    – Brief pop-up settings: Customize the Edge lighting style, colors, and enable notifications to show even while the screen is off. • Detailed: Enable the default Samsung Notification settings. Recently sent notifications You can view a list of apps that have sent notifications under Recently sent notifications.
  • Page 115 Settings Do not disturb Do not disturb allows you to block sounds and notifications while this mode in turned on. You can also specify exceptions for people, apps, and alarms. You can also set a schedule for recurring events like sleep or meetings. ◌...
  • Page 116 Settings • Conversations: View conversation notifications. Touch and hold a conversation notification to mark it as priority, set it as alerting, or silent. • Floating notifications: Enable floating notifications in either Bubbles or Smart pop-up view. • Suggest actions and replies for notifications: Get applicable suggestions for actions to notifications and replies to messages.
  • Page 117 • Tap Outdoor mode to increase the screen brightness for 15 minutes for greater visibility when outdoors (Galaxy A10e only). • Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions (Galaxy A20 only). TIP You can also adjust screen brightness from the Quick settings panel.
  • Page 118 Settings Eye comfort shield This feature may help you sleep better and reduce eye strain (Galaxy A20 only). You can set a schedule to automatically turn this feature on and off. ◌ From Settings, tap Display > Eye comfort shield, and then choose one of the following options: •...
  • Page 119 Display > Touch sensitivity to enable. Show charging information Battery level and estimated time until the device is fully charged can be displayed when the screen is off (Galaxy A20 only). ◌ From Settings, tap Display > Show charging information to enable.
  • Page 120 3. Tap Preview for a demonstration of the selected Screen saver. TIP Tap Settings next to a feature for additional options. Double tap to turn on screen Turn on the screen by double-tapping instead of using the Power key (Galaxy A20 only). ◌ From Settings, tap Advanced features >...
  • Page 121 You can secure your device and protect your data by setting a screen lock. Screen lock types Google Play Protect Security update Find My Mobile Find My Device Samsung Pass Secure Folder Private Share Install unknown apps Encrypt or decrypt SD card Set up SIM card lock...
  • Page 122 Settings 2. Tap to enable showing notifications on the lock screen. The following options are available: • Icons only: Show only notification icons with no details on the lock screen. • Details: Display notification details on the lock screen. • Hide content: Do not show notifications in the Notification panel. •...
  • Page 123 You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile.
  • Page 124 Secure Folder You can create a secure folder on your device to protect private content and apps from anyone who may be using your device. You must sign in to your Samsung account to set up and use Secure folder.
  • Page 125 Settings Private Share Share files privately, prevent recipients from resharing, and set expiration dates. Keep your data safe with blockchain technology. ◌ From Settings, tap Biometrics and security > Private share, and follow the prompts to add files. Install unknown apps You can allow installation of unknown third-party apps from selected apps or sources.
  • Page 126 Settings Decrypt SD card You can decrypt an optional memory card (not included) if it was encrypted by this device. You may want to decrypt the memory card if you plan to use it with another device or before performing a Factory data reset. 1.
  • Page 127 Settings Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections. ◌ From Settings, tap Biometrics and security > Other security settings for the following options: • Storage type: Select a storage location for credential contents. •...
  • Page 128 NOTE When using an app or service for the first time that wants to access certain features of your device, a dialog box asks if you want to permit such access. Samsung Privacy Send diagnostic information about your device to Samsung when you are having technical problems. 1. From Settings, tap Privacy.
  • Page 129 Settings Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device. 1. From Settings, tap Location. 2. Tap to turn on Location services. TIP Some apps require location services be turned on for full functionality. App permissions Configure permissions for apps that want to access your location information.
  • Page 130 2. Tap an entry under Location services to see how your location information is used. Accounts You can connect to and manage your accounts, including your Google Account, Samsung account, email, and social networking accounts. Add an account Account settings Remove an account...

  • Page 131: Google Account

    2. Tap the account and then tap Remove account. Backup and restore You can configure your device to back up data to your personal accounts. Samsung account You can enable backup of your information to your Samsung account. Options may vary by carrier. ◌ From Settings, tap...
  • Page 132 Settings Device maintenance View the status of your device’s battery, storage, and memory. You can also automatically optimize your device’s system resources. Quick optimization Battery Storage Memory Advanced device care options Language and input Date and time Troubleshooting Quick optimization The quick optimization feature improves device performance through the following actions: Identifying apps that use excessive battery power and clearing unneeded items...
  • Page 133 Settings Storage View your storage capacity and detailed usage by category and file type. You can also mount, unmount, or format an optional memory card (not included). ◌ From Settings, tap Battery and device care > Storage. • Tap a category to view and manage files. Memory card Once an optional microSD memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting.
  • Page 134 Settings Format a memory card When formatting an SD card, you should back up your music and photo files that are stored on the card because formatting the SD card deletes ALL stored files. 1. From Settings, tap Battery and device care > Storage > More options >...
  • Page 135 Voice Assistant. ◌ From Settings, tap General management > Text-to-speech for options: • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options. • Language: Set the default speech language. • Speech rate: Set the speed at which the text is spoken.
  • Page 136 • Default keyboard: Choose a default keyboard for your device’s menus and keyboards. • Samsung keyboard: Modify settings for the Samsung keyboard. • Google voice typing: Modify settings for Google Voice input. • Keyboard button on navigation bar: Enable a button on the Navigation bar to quickly switch between keyboards.
  • Page 137 Settings Mouse and trackpad Configure pointer speed and button assignments for an optional mouse or trackpad (not included). ◌ From Settings, tap General management > Mouse and trackpad. • Pointer speed: Drag the slider to the right to go faster or to the left to go slower.
  • Page 138 Settings Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually. ◌ From Settings, tap General management > Date and time. The following options are available: •...
  • Page 139 Settings Reset Reset device and network settings. You can also reset your device to its factory defaults. Reset all settings You can reset your device to its factory default settings, which resets everything except the security, language, and account settings. Personal data is not affected. 1.
  • Page 140 Device Protection is enabled. This service protects your phone from unauthorized factory data resets by requiring your Google account information to verify your identity. For more information, visit samsung.com/us/support/answer/ANS00083965. Enable Google Device Protection Adding a Google Account to your device and setting a Lock screen automatically...

  • Page 141: Recommended For You | Talkback

    There are accessibility settings for people who need help seeing, hearing, or otherwise operating their device. Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com. Recommended for you TalkBack...
  • Page 142 • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background. • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.
  • Page 143 Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. ◌ From Settings, tap Accessibility > Visibility enhancements and tap an option: • Magnifier window: Magnify content shown on the screen. •...

  • Page 144: Interaction And Dexterity

    Settings Text display You can convert speech to text and watch closed captions when viewing multimedia. ◌ From Settings, tap Accessibility > Hearing enhancements and tap an option: • Live transcribe: Use the microphone to record speech and convert it to text. •...
  • Page 145 Settings Interactions You can simplify the motions needed to answer phone calls or respond to notifications and alarms. ◌ From Settings, tap Accessibility > Interaction and dexterity and tap an option: • Answering and ending calls: – Read caller names aloud: Hear callers’ names read aloud when using Bluetooth or headsets (sold separately).
  • Page 146 • Speak keyboard input aloud: The device will read aloud what you type on the keyboard. • Voice Label: Write voice recordings to NFC tags (not included) to provide you with information about objects or locations as you near them (Galaxy A20 only).
  • Page 147 Settings Installed services You can install additional assistance services for your device. ◌ From Settings, tap Accessibility > Installed services. NOTE Additional accessibility services are listed and configured here after they are installed. About Accessibility Legal and license information about the current Accessibility software is available in Settings.

  • Page 148: Dual Messenger

    Settings Android Auto Android Auto brings the most useful apps to your device screen or your compatible car display in a format that makes it easy for you to keep your main focus on driving. You can control features like navigation and maps, calls and text messages, and music.
  • Page 149 Settings Quick share Anyone with a Samsung account can use Quick Share to share files with your device. 1. From Settings, tap Advanced features > Quick share. 2. Tap to enable the feature and select one of the following options: •...
  • Page 150 Learn more Videos youtube.com/samsungcare Samsung Care+ samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.com/us/support/tips...
  • Page 151 READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE. Arbitration Agreement - This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the...
  • Page 152 New Jersey 07660 Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2021 Samsung Electronics Co., Ltd. Other company and product names mentioned herein may be trademarks of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.

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Galaxy a10e

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