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User Manual Whole Home Quad-Band Mesh WiFi 7 System Models Orbi WiFi 7 Router Model RBE971 Orbi WiFi 7 Satellite Model RBE970 NETGEAR, Inc. September 2023 350 E. Plumeria Drive 202-12665-01 San Jose, CA 95134, USA...
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See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
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Whole Home Quad-Band Mesh WiFi 7 System Revision History Publication Part Publish Date Comments Number 202-12665-01 September 2023 First publication.
WiFi connection................25 WiFi connection using WPS............26 Types of logins..................26 Set up and manage with the NETGEAR Orbi app......27 Use a web browser to access the router..........27 Use the automatic Internet setup option........28 Log in to the Orbi router web interface........29 Change the language................30...
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Set up an IPv6 6rd tunnel Internet connection......49 Change the MTU size.................51 Chapter 4 Control Access to the Internet Manage NETGEAR Armor..............54 Network access control list..............54 Enable the network access control list, set the access rule, and allow or block connected devices..........55 Manage allowed devices currently not on the network....57...
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Whole Home Quad-Band Mesh WiFi 7 System Set up a new Dynamic DNS account...........81 Specify a Dynamic DNS account that you already created..82 Change the Dynamic DNS settings..........83 Set up a default DMZ server..............83 Change the router’s device name............84 Change the LAN IP or RIP settings...........85 Use the router as a DHCP server............87 Disable the DHCP server feature in the router.......88 Manage reserved LAN IP addresses..........89...
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Whole Home Quad-Band Mesh WiFi 7 System Edit satellite information that displays on the Attached Devices page....................117 View the satellite status..............117 Monitor, meter, and control Internet traffic........118 Start the traffic meter without traffic volume restrictions..118 Restrict Internet traffic by volume..........119 Restrict Internet traffic by connection time.......120 View the Internet traffic volume and statistics......122 Unblock the traffic meter after the traffic limit is reached..123...
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Whole Home Quad-Band Mesh WiFi 7 System Chapter 10 Troubleshooting Quick tips...................153 Sequence to restart your network..........153 WiFi settings.................153 Network settings................153 The router and satellites do not sync..........154 You cannot log in to the router............154 You cannot access the Internet............155 Troubleshoot Internet browsing.............156 Troubleshoot PPPoE................156 Troubleshoot WiFi connectivity............157...
This manual describes how to manage your Whole Home Quad-Band WiFi 7 Mesh System from your Orbi router web interface. You can also manage your Orbi system from the NETGEAR Orbi app. This chapter contains the following sections: • What is WiFi 7? •...
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• Set up your satellite with a wired connection to your router For more information about the topics covered in this manual, visit the support website at netgear.com/support. NOTE: This manual might refer to the Orbi router (model RBE971) as the...
• Double the maximum bandwidth for your devices • Lower latency than WiFi 6 • Improves the connection reliability by using multiple links concurrently For more information, visit the NETGEAR WiFi 7 page at netgear.com/home/discover/wifi7. Overview and Setup User Manual...
Whole Home Quad-Band Mesh WiFi 7 System Orbi router overview The following sections are an overview of the Orbi router hardware features and LED behavior. Orbi router hardware features The following figures shows the Orbi router hardware features. Figure 1. Orbi router front (left figure) and back (right figure) views 1.
Whole Home Quad-Band Mesh WiFi 7 System 3. Reset button: Use the Reset button to restart (reboot) the router or reset the router to its factory default settings: • Restart the router: Press the Reset button for less than five seconds. The Power LED lights solid amber and the router restarts.
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Whole Home Quad-Band Mesh WiFi 7 System The following table describes the LED behavior for the router LED located on the front of the router. Table 2. Router LED behavior LED color Description Pulsing white The router is powering up or the Sync button was pressed. Solid white The router is resetting to its factory default settings.
Whole Home Quad-Band Mesh WiFi 7 System Orbi satellite overview The following sections are an overview of the Orbi satellite hardware features and LED behavior. Orbi satellite hardware features The following figures shows the Orbi satellite hardware features. Figure 2. Orbi satellite front (left figure) and back (rigth figure) views 1.
Whole Home Quad-Band Mesh WiFi 7 System 3. Reset button: Use the Reset button to restart (reboot) the satellite or reset the satellite to its factory default settings: • Restart the satellite: Press the Reset button for less than five seconds. The Power LED lights solid amber and the satellite restarts.
Whole Home Quad-Band Mesh WiFi 7 System Table 4. Satellite LED behavior LED color Description Pulsing white The satellite is powering up. Solid blue The satellite connected to the router and the connection is good. The LED lights blue for three minutes and then turns off. Solid amber The satellite connected to the router and the connection is fair.
Whole Home Quad-Band Mesh WiFi 7 System Connect your router NOTE: If both your Internet service provider (ISP) and modem support a speed of 10 Gbps, the router’s Internet connection also functions at 10 Gbps. Otherwise, the Internet connection functions at the maximum speed that is supported by both your ISP and your modem.
Whole Home Quad-Band Mesh WiFi 7 System NOTE: If both your ISP and modem support a speed that is higher than 1 Gbps (for example, 10 Gbps, 5 Gbps, or 2.5 Gbps), we recommend that you use the Category (Cat) 6 Ethernet cable that came in the box. A Cat 6 Ethernet cable is better suited to higher speeds.
Whole Home Quad-Band Mesh WiFi 7 System 2. Connect the satellite to a power source. The satellite LED pulses white. The satellite automatically finds the Orbi router’s WiFi signal and attempts to sync to the Orbi router. The satellite LED lights one of the following colors: •...
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Whole Home Quad-Band Mesh WiFi 7 System To set up and sync your Orbi satellite over a wired connection: 1. Place your satellite in the room where you want WiFi service. 2. Connect an Ethernet cable to the 10G Ethernet port on the satellite. The 10 Gigabit Ethernet (10GbE) on the satellite has a white label.
Whole Home Quad-Band Mesh WiFi 7 System NOTE: The first time that you sync the satellite and the router, the sync process can take between five and ten minutes because the router might automatically update the satellite’s firmware. After the sync process is complete, the satellite LED lights blue for about three minutes and then turns off.
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Whole Home Quad-Band Mesh WiFi 7 System The following figure shows another way to connect your Orbi satellites to your Orbi router using a daisy chain topology to create an Ethernet backhaul connection. Router Satellite 1 Satellite 2 Modem Internet Figure 5.
Router This chapter contains the following sections: • Connect to the network • Types of logins • Set up and manage with the NETGEAR Orbi app • Use a web browser to access the router • Change the language...
Whole Home Quad-Band Mesh WiFi 7 System Connect to the network You can connect to the Orbi network through a wired or WiFi connection. If you want to connect on a computer using a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).
WiFi network name (SSID) and network key (password) for WiFi access. This information is on the router label and the satellite label. • NETGEAR account login: The free NETGEAR account that you need to register your router and manage your subscriptions. If you do not have a NETGEAR account, you can create one using the NETGEAR Orbi app.
Set up and manage with the NETGEAR Orbi You can use the NETGEAR Orbi app to set up and access your Orbi network. To find the app, scan a QR code or search for NETGEAR Orbi in the Apple App Store or Google Play Store.
Whole Home Quad-Band Mesh WiFi 7 System access the router, the NETGEAR installation assistant automatically checks to see if your router can connect to your Internet service. Use the automatic Internet setup option You can set up your router automatically, or you can use a web browser to access the router and set up your router manually.
• Contact your ISP to verify that you are using the correct configuration information. • See Troubleshooting on page 152. If problems persist, register your NETGEAR product and contact NETGEAR technical support. Log in to the Orbi router web interface When you log in to the Orbi, the browser displays the router web interface.
Whole Home Quad-Band Mesh WiFi 7 System To log in to your Orbi: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. 3. Enter the router admin user name and password. The user name is admin.
Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow Orbi to detect the Internet connection when you first access the router with a web browser. You can also customize or specify your Internet settings. This chapter contains the following sections: •...
Whole Home Quad-Band Mesh WiFi 7 System Manually set up the Internet connection You can view or change the router’s Internet connection settings. Specify an Internet connection without a login NOTE: For information about WAN port aggregation, see Manage the WAN preference on page 78.
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Whole Home Quad-Band Mesh WiFi 7 System For the other sections in this page, the default settings usually work, but you can change them. 8. Select an Internet IP Address radio button: • Get Dynamically from ISP: Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses.
Whole Home Quad-Band Mesh WiFi 7 System Specify an Internet connection that uses a login NOTE: For information about WAN port aggregation, see Manage the WAN preference on page 78. To view or change the basic Internet setup: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
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Whole Home Quad-Band Mesh WiFi 7 System This is how long the router keeps the Internet connection active when no one on the network is using the Internet connection. A value of 0 (zero) means never log out. 12. Select an Internet IP Address radio button: •...
Whole Home Quad-Band Mesh WiFi 7 System Manage an IPv6 Internet connection The router supports many different types of IPv6 Internet connections for which you can specify the settings manually. Types of IPv6 Internet connections The router can support an IPv6 Internet connection through the following connection types: •...
Whole Home Quad-Band Mesh WiFi 7 System Requirements for entering IPv6 addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.
Whole Home Quad-Band Mesh WiFi 7 System 5. From the Internet Connection Type menu, select the IPv6 connection type. • If you are not sure, select Auto Detect so that the router detects the IPv6 type that is in use. 6.
Whole Home Quad-Band Mesh WiFi 7 System 6. Select an IP Address Assignment radio button: • Use DHCP Server: This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config: This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
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Whole Home Quad-Band Mesh WiFi 7 System The IPv6 page displays. 5. From the Internet Connection Type menu, select Auto Config. The page adjusts. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN: This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface.
Whole Home Quad-Band Mesh WiFi 7 System This selection enables RIP Next Generation (RIPng) on IPv6 Internet connections. RIPng is an extension of Routing Information Protocol (RIP) that supports IPv6. You might want to enable RIPng if you are an advanced user with a complex home network configuration that requires dynamic routing.
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Whole Home Quad-Band Mesh WiFi 7 System local network) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. 6.
Whole Home Quad-Band Mesh WiFi 7 System Set up an IPv6 pass-through Internet connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets.
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Whole Home Quad-Band Mesh WiFi 7 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > IPv6. The IPv6 page displays.
Whole Home Quad-Band Mesh WiFi 7 System If you do not specify an ID here, the router generates one automatically from its MAC address. 10. Click the Apply button. Your settings are saved. Set up an IPv6 DHCP Internet connection To set up an IPv6 Internet connection with a DHCP server: 1.
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Whole Home Quad-Band Mesh WiFi 7 System Most people can leave this field blank, but if your ISP gave you a specific host name, enter it here. 7. (Optional) In the Domain Name (If Required) field, enter a domain name. You can type the domain name of your IPv6 ISP.
Whole Home Quad-Band Mesh WiFi 7 System Set up an IPv6 PPPoE Internet connection To set up a PPPoE IPv6 Internet connection: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2.
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Whole Home Quad-Band Mesh WiFi 7 System c. In the Service Name (If Required) field, enter a service name for the IPv6 PPPoE ISP connection. If your ISP did not provide a service name, leave this field blank. NOTE: The default setting of the Connection Mode field is Always On to provide a steady IPv6 connection.
Whole Home Quad-Band Mesh WiFi 7 System Set up an IPv6 6rd tunnel Internet connection The 6rd protocol makes it possible to deploy IPv6 to sites using a service provider’s IPv4 network. 6rd uses the service provider’s own IPv6 address prefix. This limits the operational domain of 6rd to the service provider’s network and is under direct control of the service provider.
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Whole Home Quad-Band Mesh WiFi 7 System The router automatically detects the information in the following sections: • 6rd (IPv6 Rapid Development) Configuration: The router detects the service provider’s IPv4 network and attempts to establish an IPv6 6rd Tunnel connection. If the IPv4 network returns 6rd parameters to the router, the page adjusts to display the correct settings in this section.
MTU setting than the other devices, the data packets must be split or “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
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Table 5. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Manage NETGEAR Armor • Network access control list...
Whole Home Quad-Band Mesh WiFi 7 System NOTE: Each network device has a MAC address that serves as a unique identifier. The MAC address is a 12-character physical address, containing the hexadecimal characters 0–9, a–f, or A–F (uppercase or lowercase) only, and separated by colons (for example, 00:09:AB:CD:EF:01).
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Whole Home Quad-Band Mesh WiFi 7 System Your settings are saved. Network access control is enabled. 7. Select an access rule to apply to new devices: • Allow all new devices to connect: With this setting, if you connect a new device to the network, it can access the network.
Whole Home Quad-Band Mesh WiFi 7 System 9. Click the Apply button. Your settings are saved. Manage allowed devices currently not on the network If you set up an access control list (ACL) that blocks all new devices from accessing the network, you can add new devices that must be allowed access to the network, remove old devices, or change whether devices that were allowed must now be blocked when they try to connect to the network.
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Whole Home Quad-Band Mesh WiFi 7 System 6. To add a device to the list of allowed devices, do the following: a. Click the Add button. The Add Allowed Device page displays. b. Enter the MAC address and device name for the device that you want to allow. c.
Whole Home Quad-Band Mesh WiFi 7 System Manage blocked devices currently not on the network If you set up an access control list (ACL) that allows all new devices to access the network, you can add new devices that must be blocked from accessing the network, remove old devices, or change whether devices that were blocked must now be allowed when they try to connect to the network.
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Whole Home Quad-Band Mesh WiFi 7 System 7. To remove a device from the list of blocked devices, do the following: a. Select the check box for the device. b. Click the Remove from the list button. The device is removed from the list of blocked devices. 8.
Manage the WiFi Settings This chapter includes the following sections: • About the WiFi networks • Manage the settings for the main WiFi network • Manage the IoT WiFi settings • Set up a guest WiFi network • Change your region •...
Whole Home Quad-Band Mesh WiFi 7 System About the WiFi networks The router provides three WiFi networks: • Main network: The main WiFi network of the router broadcasts simultaneously in the 2.4 GHz, 5 GHz, and 6 GHz radio bands. The router supports automatic bandsteering between these three radio bands in the main WiFi network.
Whole Home Quad-Band Mesh WiFi 7 System Change the name of the main WiFi network To change the WiFi network name (SSID) of the main WiFi network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Whole Home Quad-Band Mesh WiFi 7 System NOTE: If you change the 2.4 GHz or 5 GHz channel, the change also applies to the IoT network and the guest network. If you change the 6 GHz channel, the change also applies to the separate 6 GHz-only network. To change the WiFi channel: 1.
Whole Home Quad-Band Mesh WiFi 7 System the satellite label. If you log in to the router and change the WiFi settings, the router automatically sends the new settings to the satellite(s). To change the WiFi password or security option for the main WiFi network: 1.
Whole Home Quad-Band Mesh WiFi 7 System Enable or disable the IoT network To enable or disable the IoT network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.net. A login window displays.
Whole Home Quad-Band Mesh WiFi 7 System The BASIC Home page displays. 4. Select Wireless. The Wireless Setup page displays. 5. In the Wireless IoT Settings section, select one of the following radio buttons: • 2.4 GHz and 5 GHz •...
Whole Home Quad-Band Mesh WiFi 7 System Change the WiFi password for the IoT network To change the WiFi password for the IoT network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
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Whole Home Quad-Band Mesh WiFi 7 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select Guest Network. The Guest Network Settings page displays.
Whole Home Quad-Band Mesh WiFi 7 System Change your region To view or change your region: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. 3.
(In general, this setting is intended for WiFi testing.) CAUTION: Do not change the preamble mode unless directed by NETGEAR support or unless you are sure what the consequences are. An incorrect setting might disable the WiFi function of a radio unexpectedly.
Whole Home Quad-Band Mesh WiFi 7 System 2. Enter orbilogin.com. A login window displays. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Whole Home Quad-Band Mesh WiFi 7 System 2. Enter orbilogin.com. A login window displays. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Whole Home Quad-Band Mesh WiFi 7 System The BASIC Home page displays. 4. Select ADVANCED > Advanced > Wireless Settings. The Advanced Wireless Settings page displays. 5. In the Backhaul Password section, click the Generate button. The router generates a new backhaul password. Use the router as a WiFi access point only By default, the Orbi router functions as both a router and WiFi access point.
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Whole Home Quad-Band Mesh WiFi 7 System 7. Select the IP address setting: • Get dynamically from existing router: The other router on the network assigns an IP address to the Orbi router while the Orbi router is in AP mode. •...
Specify Network Settings This chapter includes the following sections: • View or change WAN settings • Manage the WAN preference • Manage Dynamic DNS • Set up a default DMZ server • Change the router’s device name • Change the LAN IP or RIP settings •...
Whole Home Quad-Band Mesh WiFi 7 System View or change WAN settings You can view or configure wide area network (WAN) settings for the Internet port. You can set up a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping to its WAN (Internet) port.
Whole Home Quad-Band Mesh WiFi 7 System the MTU only if you are sure that it is necessary for your ISP connection. See Change the MTU size on page 51. • NAT Filtering: Network Address Translation (NAT) determines how the router processes inbound traffic.
Whole Home Quad-Band Mesh WiFi 7 System Internet port and the 10G Ethernet port on your router to the Ethernet ports on the modem. In a WAN aggregation setup, the 10G Ethernet port on your router does not function as a LAN port but as a secondary Internet port. To set up WAN aggregation with the Orbi router: 1.
Whole Home Quad-Band Mesh WiFi 7 System To change the WAN preference back to the 10G Internet port: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. 3.
11. To agree to the terms of service, select the check box above the Register button. 12. Click the Register button. 13. Follow the onscreen instructions to register for your NETGEAR Dynamic DNS service. 14. To check that Dynamic DNS is enabled in the router, click the Show Status button.
9. For a No-IP account or DynDNS account, in the User Name field, enter the user name for your account. 10. For a NETGEAR account, in the Email field, type the email address for your account. 11. In the Password (6-32 characters) field, type the password for your DDNS account.
Whole Home Quad-Band Mesh WiFi 7 System Change the Dynamic DNS settings To change your settings: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. 3.
Whole Home Quad-Band Mesh WiFi 7 System the router forwards the traffic to one computer on your network. This computer is called the default DMZ server. To set up a default DMZ server: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Whole Home Quad-Band Mesh WiFi 7 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > Device Name. The Device Name page displays.
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Whole Home Quad-Band Mesh WiFi 7 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.
Whole Home Quad-Band Mesh WiFi 7 System 7. Click the Apply button. Your settings are saved. If you changed the LAN IP address of the router, you are disconnected when this change takes effect. 8. To reconnect, close your browser, relaunch it, and log in to the router. Use the router as a DHCP server By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server.
Whole Home Quad-Band Mesh WiFi 7 System 6. Specify the range of IP addresses that the router assigns: a. In the Starting IP Address field, enter the lowest number in the range. This IP address must be in the same subnet as the router. The default starting IP address is 192.168.1.2.
Whole Home Quad-Band Mesh WiFi 7 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.
Whole Home Quad-Band Mesh WiFi 7 System The page adjusts. The Address Reservation table displays the IP address, device name, and MAC address for each device that the router detects on its network. 6. Do one of the following: • To reserve an IP address for a device that is already on the network, select the radio button for the device.
Whole Home Quad-Band Mesh WiFi 7 System 5. Select the radio button next to the reserved address. 6. Click the Edit button. The Address Reservation page displays. 7. Change the settings. 8. Click the Apply button. Your settings are saved. Delete a reserved IP address entry To delete a reserved address entry: 1.
Whole Home Quad-Band Mesh WiFi 7 System As an example of when a static route is needed, consider the following case: • Your main Internet access is through a cable modem to your ISP. The cable modem is connected to your router. •...
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Whole Home Quad-Band Mesh WiFi 7 System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Whole Home Quad-Band Mesh WiFi 7 System Edit a static route To edit a static route: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. 3.
Whole Home Quad-Band Mesh WiFi 7 System The BASIC Home page displays. 4. Select ADVANCED > Advanced > Static Routes. The Static Routes page displays. 5. In the table, select the radio button for the route. 6. Click the Delete button. The route is removed from the table.
Whole Home Quad-Band Mesh WiFi 7 System Improve network connections with Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network.
Whole Home Quad-Band Mesh WiFi 7 System 7. Type the advertisement time to live in hops. The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. Hops are the steps a packet takes between routers. The number of hops can range from 1 to 255.
Whole Home Quad-Band Mesh WiFi 7 System A bridge with a port group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service. To configure a port group and enable the bridge: 1.
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Whole Home Quad-Band Mesh WiFi 7 System If you are subscribed to IPTV service, the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic. A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router’s Internet port from being processed through the router’s Network Address Translation (NAT) service.
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Whole Home Quad-Band Mesh WiFi 7 System Field Description Name Enter a name for the VLAN tag group. The name can be up to 10 characters. VLAN ID Enter a value from 1 to 4094. Priority Enter a value from 0 to 7. 9.
Mantain and Monitor Your Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections: • Update the router and satellite firmware • Change the admin password • Enable admin password reset •...
Whole Home Quad-Band Mesh WiFi 7 System Update the router and satellite firmware You can use the router web interface to check if new firmware is available and update your router and satellites, or you can manually update the firmware for your router and satellites.
Whole Home Quad-Band Mesh WiFi 7 System Manage automatic firmware updates By default, the Orbi system automatically updates to the latest firmware if it detects new firmware. You can disable the automatic updates if you prefer to update manually. To manage automatic firmware updates: 1.
To manually update the firmware on your Orbi router and satellites, follow these high level steps: 1. Visit netgear.com/support and download the firmware for both your Orbi router and satellites. 2. Update the firmware on your Orbi satellites, one at a time.
Whole Home Quad-Band Mesh WiFi 7 System If you have more than one satellite, only update one satellite at a time. You must wait for the first satellite to finish updating before updating the next satellite. 6. Click the Update button. The Orbi satellite Firmware Update window displays.
Whole Home Quad-Band Mesh WiFi 7 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Administration > Firmware Update > Manual Update. The Firmware Update page displays.
Whole Home Quad-Band Mesh WiFi 7 System A login window displays. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Whole Home Quad-Band Mesh WiFi 7 System The Set Password page displays. 5. Select the Enable Password Reset check box. 6. Select two security questions and provide answers to them. 7. Click the Apply button. Your settings are saved. Reset the admin password If you set up the password reset feature, you can recover your router admin password.
This is expected behavior. You can proceed, or add an exception for the security warning. For more information, visit kb.netgear.com/000062980/what-to-do-incase-of-security-message. To require HTTPS connections: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Whole Home Quad-Band Mesh WiFi 7 System View router status and usage information To view router status and usage information: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays.
Whole Home Quad-Band Mesh WiFi 7 System The Show Statistics window displays and shows following information: • System Up Time. The time elapsed since the router was last restarted. • Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the page displays the following information: Status: The link status of the port.
Whole Home Quad-Band Mesh WiFi 7 System 4. Click the ADVANCED tab. 5. In the Internet Port pane, click the Connection Status button. The Connection Status window displays. The information that displays depends on the type of Internet connection. For example, if your Internet connection does not require a login and the router receives an IP address automatically, the window displays the following information: •...
Whole Home Quad-Band Mesh WiFi 7 System 2. Enter orbilogin.com. A login window opens. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Whole Home Quad-Band Mesh WiFi 7 System 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Whole Home Quad-Band Mesh WiFi 7 System To view devices connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. 3. Enter the router admin user name and password. The user name is admin.
Whole Home Quad-Band Mesh WiFi 7 System View satellites connected to the network You can view the satellites that are connected to your Orbi network. To view satellites connected to your network: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network.
Whole Home Quad-Band Mesh WiFi 7 System Edit satellite information that displays on the Attached Devices page You can change the satellite’s device name that displays on the Attached Devices page. To edit the satellite’s device name that displays on the Attached Devices page: 1.
Whole Home Quad-Band Mesh WiFi 7 System 3. Enter the router admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Whole Home Quad-Band Mesh WiFi 7 System 4. Select ADVANCED > Advanced Setup > Traffic Meter. The Traffic Meter page displays. 5. Select the Enable Traffic Meter check box. By default, no traffic limit is specified and the traffic volume is not controlled. 6.
Whole Home Quad-Band Mesh WiFi 7 System 7. From the corresponding menu, select an option: • Download only: The restriction is applied to incoming traffic only. • Both Directions: The restriction is applied to both incoming and outgoing traffic. 8. In the Monthly Limit field, enter how many MBytes (MB) per month are allowed. 9.
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Whole Home Quad-Band Mesh WiFi 7 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced Setup > Traffic Meter. The Traffic Meter page displays.
Whole Home Quad-Band Mesh WiFi 7 System View the Internet traffic volume and statistics If you enabled the traffic meter (see Start the traffic meter without traffic volume restrictions on page 118), you can view the Internet traffic volume and statistics. To view the Internet traffic volume and statistics shown by the traffic meter: 1.
Your settings are saved and the router restarts. Change the NTP server By default, the router uses the NETGEAR Network Time Protocol (NTP) server to sync the network time. You can change the NTP server to your preferred NTP server.
Whole Home Quad-Band Mesh WiFi 7 System 2. Enter orbilogin.com. A login window displays. 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
Whole Home Quad-Band Mesh WiFi 7 System Your settings are saved. Manage the router configuration file The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.
Whole Home Quad-Band Mesh WiFi 7 System 3. Enter the admin user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
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Whole Home Quad-Band Mesh WiFi 7 System The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.1.1. DHCP is enabled. Mantain and Monitor Your User Manual Network...
Customize Internet Traffic Rules for Ports You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Manage port forwarding to a local server •...
Whole Home Quad-Band Mesh WiFi 7 System Manage port forwarding to a local server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.
Whole Home Quad-Band Mesh WiFi 7 System If the service that you want to add is not in the menu, create a custom service. See Add a custom port forwarding service on page 130. 9. In the Server IP Address field, enter the IP address of the computer that must provide the service.
Whole Home Quad-Band Mesh WiFi 7 System 10. In the External Port range field, enter the port numbers. 11. Specify the internal ports by one of these methods: • Leave the Use the same port range for Internal port check box selected. •...
Whole Home Quad-Band Mesh WiFi 7 System 8. Change any of the following settings: • Service Name: Type the service name. • Protocol: Select the protocol. If you are unsure, select TCP/UP. • External port range: Enter the port numbers. •...
Whole Home Quad-Band Mesh WiFi 7 System How the router implements the port forwarding rule The following sequence shows the effects of a port forwarding rule: 1. When you type the URL www.example.com in your browser, the browser sends a web page request message with the following destination information: •...
Whole Home Quad-Band Mesh WiFi 7 System Dynamic DNS makes it much easier to access a server from the Internet because you can type the name in the Internet browser. Otherwise, you must know the IP address that the ISP assigned, which typically changes. Manage port triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases: •...
Whole Home Quad-Band Mesh WiFi 7 System The page adjusts. 6. Click the Add Service button. The Port Triggering - Services page displays. 7. In the Service Name field, type a descriptive service name. 8. In the Service User menu, select Any, or select Single address and enter the IP address of one computer: •...
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Whole Home Quad-Band Mesh WiFi 7 System The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays. 4. Select ADVANCED > Advanced > Port Forwarding / Port Triggering. The Port Forwarding / Port Triggering page displays.
Whole Home Quad-Band Mesh WiFi 7 System Disable port triggering or change the time-out period By default, port triggering is enabled and a default time-out period is defined. You can disable port triggering or change the time-out period. To disable port triggering or change the time-out period: 1.
Whole Home Quad-Band Mesh WiFi 7 System Delete a port triggering service To delete a port triggering service: 1. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 2. Enter orbilogin.com. A login window displays. 3.
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Whole Home Quad-Band Mesh WiFi 7 System also allow incoming traffic on port 113 to reach the originating computer.” The following sequence shows the effects of the port triggering rule you define: 1. You open an IRC client program to start a chat session on your computer. 2.
Use OpenVPN to Access Your Network You can use OpenVPN software to remotely access your router with virtual private networking (VPN). This chapter explains how to install and use OpenVPN software to set up a VPN tunnel. The chapter contains the following sections: •...
• To use a DDNS service, register for a DDNS account with a host name. You use the host name to access your network. The router supports these DDNS accounts: NETGEAR, No-IP, and Dyn. For more information, see Manage Dynamic DNS on page 80.
Whole Home Quad-Band Mesh WiFi 7 System The default LAN IP address scheme for the router is 192.168.1.x. (The most common IP schemes are 192.168.x.x, 172.x.x.x, and 10.x.x.x.) If you experience a conflict, change the IP scheme either for your home network or for the network where your VPN client device is connected.
Whole Home Quad-Band Mesh WiFi 7 System do so before you download and install the OpenVPN configuration software packages on client devices (see Install OpenVPN software on a VPN client on page 143). 6. To change the TUN mode settings, do the following: •...
Whole Home Quad-Band Mesh WiFi 7 System enable and configure OpenVPN service in the router (see Enable OpenVPN service in the router on page 142). NOTE: If you later change the OpenVPN configuration in the router (for example, you change the TUN or TAP port number), you must download and install the .ovpn configuration file again on each client, depending on its operating system.
10. Unzip the OpenVPN configuration files and copy them to the folder in which you installed the OpenVPN client utility. 11. Modify the VPN interface name to NETGEAR-VPN: a. If your computer is running Windows 10, select Control Panel > Network and Sharing Center >...
Whole Home Quad-Band Mesh WiFi 7 System 3. Launch a web browser from a computer or mobile device that is connected to your Orbi network. 4. Enter orbilogin.com. A login window displays. 5. Enter the admin user name and password. The user name is admin.
Whole Home Quad-Band Mesh WiFi 7 System 3. Enter orbilogin.com. A login window displays. 4. Enter the router user name and password. The user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive. The BASIC Home page displays.
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Whole Home Quad-Band Mesh WiFi 7 System To download and install the OpenVPN Connect app and OpenVPN configuration files on an Android device: 1. On your Android device, download and install the OpenVPN Connect app from the Google Play Store. 2.
Whole Home Quad-Band Mesh WiFi 7 System Use VPN to access your Internet service at home When you’re away from home and you access the Internet, you usually use a local Internet service provider. For example, at a coffee shop you might be given a code that lets you use the coffee shop’s Internet service account to surf the web.
Whole Home Quad-Band Mesh WiFi 7 System When you access the Internet with the VPN connection, instead of using a local Internet service, you use the Internet service from your home network. 7. Click the Apply button. Your settings are saved. Block VPN client Internet access in the router By default, the router is set up to allow VPN connections only to your home network, not to the Internet service for your home network.
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Whole Home Quad-Band Mesh WiFi 7 System Your settings are saved. Use OpenVPN to Access Your User Manual Network...
This chapter provides information to help you diagnose and solve problems you might experience with your Orbi router or satellite. If you do not find the solution here, check the NETGEAR support site at netgear.com/support for product and contact information. This chapter includes the following sections: •...
Whole Home Quad-Band Mesh WiFi 7 System Quick tips This section describes tips for troubleshooting some common problems. Sequence to restart your network When you restart your network, follow this sequence: 1. Turn off and unplug the modem. 2. Turn off the router. 3.
Whole Home Quad-Band Mesh WiFi 7 System The router and satellites do not sync If you are experiencing difficulty syncing the router and the satellites, we recommend that you move the problem satellites into the same room as the router during the sync. Then move the satellites to a different location.
Whole Home Quad-Band Mesh WiFi 7 System If you changed the admin password and you forgot what it is, see Reset the admin password on page 108. You cannot access the Internet Check your network and Internet connections: 1. Make sure that your WiFi-enabled computer or mobile device is connected to the Orbi network.
Whole Home Quad-Band Mesh WiFi 7 System • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name on the Internet Setup page. • If your ISP allows only one Ethernet MAC address to connect to Internet and checks for your computer’s MAC address, do one of the following: Inform your ISP that you bought a new network device and ask them to use the router’s MAC address.
Whole Home Quad-Band Mesh WiFi 7 System 2. Enter orbilogin.com. A login window displays. 3. Enter the router admin user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays.
Whole Home Quad-Band Mesh WiFi 7 System • To view the WiFi settings for the router, use an Ethernet cable to connect a computer to an Ethernet port on the router. Then log in to the router, and select BASIC > Wireless.
Whole Home Quad-Band Mesh WiFi 7 System If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you might be experiencing one of the following problems: • Wrong physical connections Check that the appropriate LEDs are on for your network devices.
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Whole Home Quad-Band Mesh WiFi 7 System • Check to see that your cable or DSL modem is connected and functioning. • If your ISP assigned a host name to your computer, enter that host name as the account name on the Internet Setup page. •...
Factory Settings and Technical Specifications This appendix covers the following topics: • Factory settings for the Orbi router • Factory settings for the Orbi satellite • Technical specifications for the Orbi router • Technical specifications for the Orbi satellite...
Whole Home Quad-Band Mesh WiFi 7 System Factory settings for the Orbi router The following table shows the factory default settings for the Orbi router. Table 6. Factory default settings for the Orbi router Feature Default Setting Router login User login URL orbilogin.com User name (case-sensitive) admin...
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Whole Home Quad-Band Mesh WiFi 7 System Table 6. Factory default settings for the Orbi router (Continued) Feature Default Setting Firewall Inbound (communications coming Disabled (except traffic on port 80, the HTTP port) in from the Internet) Outbound (communications going Enabled (all) out to the Internet) Access control...
Whole Home Quad-Band Mesh WiFi 7 System Factory settings for the Orbi satellite The following table shows the factory default settings for the Orbi satellite. Table 7. Factory default settings for the Orbi satellite Feature Default Setting Router login User login URL orbilogin.com User name (case-sensitive) admin...
Whole Home Quad-Band Mesh WiFi 7 System Table 7. Factory default settings for the Orbi satellite (Continued) Feature Default Setting WiFi WiFi communication Enabled SSID name See satellite label Security WPA3 Broadcast SSID Enabled Transmission speed Auto Note: Maximum wireless signal rate derived from IEEE Standard 802.11 specifications.
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Whole Home Quad-Band Mesh WiFi 7 System Table 8. Technical specifications for the Orbi router (Continued) Feature Description Dimensions 11.6 x 5.7 x 5.2 in (294 x 144 x 131 mm) Weight 3.96 lb (1790 g) Operating temperature 0° to 40°C (32º to 104ºF) Operating humidity 10% to 90% maximum relative humidity, noncondensing Storage temperature...
Whole Home Quad-Band Mesh WiFi 7 System Table 8. Technical specifications for the Orbi router (Continued) Feature Description Maximum number of connected devices 2.4 GHz operating frequency range 2.412–2.462 GHz (US) 5 GHz operating frequency range 5.18–5.24 GHz and 5.745–5.825 GHz (US) 6 GHz operating frequency range Low-power access point (indoor U-NII-5 (5.925-6.425 GHz)
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Whole Home Quad-Band Mesh WiFi 7 System Table 9. Technical specifications for the Orbi satellite (Continued) Feature Description Electromagnetic emissions FCC Part 15, Subpart B, Class B IECS-003, Class B EN 55032, EN 55035, Class B AS/NZS CISPR 32, Class B One RJ-45 Multi-Gigabit Ethernet port compatible with 10GBASE-T, 5GBASE-T, 2.5GBASE-T, and 1000BASE-T Two RJ-45 Ethernet ports compatible with 2.5GBASE-T, 1000BASE-T,...
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Whole Home Quad-Band Mesh WiFi 7 System Table 9. Technical specifications for the Orbi satellite (Continued) Feature Description 802.11 security IoT WiFi network WPA2-PSK 802.11 security guest WiFi network WPA2-PSK WPA2-PSK + WPA3-Personal WPA3-Personal Factory Settings and Technical User Manual Specifications...
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