Chamberlain C400 Owner's Manual
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Chamberlain C400 Owner's Manual

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Garage Opener
Please read this manual and the enclosed safety materials
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carefully!
Fasten the manual near the garage door after installation.
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The door WILL NOT CLOSE unless the Protector System® is
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connected and properly aligned.
Periodic checks of the garage door opener are required to
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ensure safe operation.
Owner's Manual
C203 • C400 • C410
Chain Drive Garage Door
Opener
FOR RESIDENTIAL USE ONLY
PRE-PROGRAMMED REMOTE
CONTROL INCLUDED
The model number label is located on the front panel of your
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garage door opener.
This garage door opener is compatible with myQ
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Security+2.0® accessories.
DO NOT install on a one-piece door if using devices or features
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providing unattended close. Unattended devices and features are
to be used ONLY with sectional doors.
Contents
and
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www.chamberlain.com

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  • Page 1: Table Of Contents

    Contents Owner’s Manual C203 • C400 • C410 Preparation Chain Drive Garage Door Assembly Installation Opener Install the Door Control Install the Protector System® FOR RESIDENTIAL USE ONLY Connect Power Adjustments PRE-PROGRAMMED REMOTE Operation Features CONTROL INCLUDED Using your Garage Door Opener...

  • Page 2: Preparation

    Preparation Safety Symbol and Signal Word Review Check the Door This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual. When you see these Safety Symbols and Signal Words on To prevent possible SERIOUS INJURY or DEATH: the following pages, they will alert you to the possibility of...
  • Page 3 Preparation Additional Items You May Need: Tools Needed Survey your garage area to see if you will need any of the following items: (2) 2X4 PIECES OF WOOD May be used to fasten the header bracket to the structural supports. Also used to position the garage door opener during installation and for testing the safety reversing sensors.
  • Page 4 Remote Control Wireless Keypad Push Button 3-button C203 Med Lift Power System™ Model 041A7367-3 Model 953ESTD (1) Multi-Function 1-button C400 Med Lift Power System™ Model 041A7185-1 Model 950ESTD (2) Multi-Function 3-button C410 Med Lift Power System™ ü Model 041A7185-1 Model 953ESTD (2)
  • Page 5 Preparation Hardware DOOR CONTROL ASSEMBLY INSTALLATION Bolt Bolt Wing Nut Lag Screw 5/16"-9x1-5/8" (4) 1/4"-20x1-3/4" 1/4"-20 (2) Drywall Anchors (2) Self-Threading Screw Threaded Clevis Pin 5/16"x1-1/2" 1/4"-14x5/8" (2) Shaft Screw 6-32x1" (2) Clevis Pin 5/16"x1" Clevis Pin 5/16"x1-1/4" Screw 6ABx1" (2) Master Link (2) Lock Nut 1/4"-20...

  • Page 6: Assembly

    Assembly STEP 1 Assemble the Rail and Install the Trolley Slide to stops To prevent INJURY from pinching, keep hands and fingers away from the joints while assembling the rail. on top and sides of “U” bracket To avoid installation difficulties, do not run the garage door opener until instructed to do so. The front rail has a cut out “window”...
  • Page 7 Assembly STEP 2 Fasten the Rail to the Motor Unit HARDWARE Lock Nut Bolt 1/4"-20 1/4"-20x1-3/4" To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener. Insert a 1/4"-20 x 1-3/4" bolt into the cover protection bolt hole on the back end of the rail as shown. Tighten securely with a 1/4"-20 lock nut.
  • Page 8 Assembly STEP 3 Install the Idler Pulley HARDWARE Nut 3/8" Lock Washer 3/8" Lay the chain/cable beside the rail, as shown. Grasp the end of the cable and pass approximately 12" (30 Bolt cm) of cable through the window. Allow it to hang until Assembly Step 4. Remove the tape from the idler pulley.
  • Page 9 Assembly STEP 4 Install the Chain HARDWARE Master Link Threaded Shaft To avoid possible SERIOUS INJURY to finger from moving garage door opener: ALWAYS keep hand clear of sprocket while operating opener. Securely attach sprocket cover BEFORE operating. Pull the cable around the idler pulley and toward the trolley. Connect the cable to the retaining slot on the trolley, as shown.
  • Page 10 Assembly STEP 5 Tighten the Chain Trolley To Tighten Outer Lock Threaded Spin the inner nut and lock washer down the trolley threaded shaft, away from the trolley. Outer Nut Washer Shaft To tighten the chain, turn the outer nut in the direction shown. When the chain is approximately 1/4"...

  • Page 11: Installation

    Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. Install wall-mounted garage door control: Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced within sight of the garage door.
  • Page 12 Installation STEP 1 Determine the Header Bracket Location OPTIONAL CEILING MOUNT Header Wall FOR HEADER BRACKET Vertical Centerline of Garage Door Structural Supports Unfinished Ceiling To prevent possible SERIOUS INJURY or DEATH: Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required.
  • Page 13 Installation STEP 2 Install the Header Bracket WALL INSTALLATION Header Wall Vertical You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions Centerline of which will work best for your particular requirements. Do not install the header bracket over drywall. If installing Structural Wall Mounting Garage Door...
  • Page 14 Installation STEP 3 Attach the Rail to the Header Bracket STEP 4 Position the Garage Door Opener Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way, you will need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.
  • Page 15 Installation STEP 5 Hang the Garage Door Opener HARDWARE Lag Screw 5/16"-18 5/16"-9x1-5/8" To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry. Lock Washer Hex Bolt 5/16"-18...
  • Page 16 Installation STEP 6 Install the Light Bulbs STEP 7 Attach the Emergency Release Rope and Handle To prevent possible OVERHEATING of the end panel or light socket: To prevent possible SERIOUS INJURY or DEATH from a falling garage door: Use ONLY A19 incandescent (100W maximum) or compact fluorescent (26W maximum) light bulbs. If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED.
  • Page 17 Installation STEP 8 Install the Door Bracket HARDWARE Self-Threading Screw 1/4"-14x5/8" Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit. Failure to reinforce the top section as required according to the door manufacturer may void the door warranty.
  • Page 18 Installation Header Wall STEP 8 Install the Door Bracket (continued) 2x4 Support (Finished Ceiling) OPTION B - ONE-PIECE DOORS Center the door bracket on the top of the door, in line with the header bracket as shown. Header Bracket Mark either the left and right, or the top and bottom holes. Metal Doors: Drill 3/16"...
  • Page 19 Installation HARDWARE STEP 9 Connect the Door Arm to the Trolley Installation will vary according to the garage door type. Follow the instructions which apply to your door. OPTION A - SECTIONAL DOORS IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. Clevis Pin 5/16"x1-1/4"...
  • Page 20 Installation STEP 9 Connect the Door Arm to the Trolley (continued) OPTION B - ONE-PIECE DOORS Straight Door Arm IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. (Groove facing out) Close the door. Disconnect the trolley by pulling the emergency release handle. Fasten the straight door arm and the curved door arm together to the longest possible length (with a 2 or 3 hole overlap) using the bolts, nuts, and lock washers.

  • Page 21: Install The Door Control

    Installation STEP 10 Install the Door Control PUSH BUTTON DOOR CONTROL Strip 1/4 " (6 mm) of insulation from one end of the wire and separate the wires. Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw.
  • Page 22 Installation STEP 11 Wire the Door Control to the Garage Door Opener STEP 12 Attach the Warning Labels Run the white and red/white wire from the door control to the garage door opener. Attach the wire to the Attach the entrapment warning label on the wall near the door control with tacks or staples. Attach the manual release/safety reverse test label in a visible location on the inside of the garage door.

  • Page 23: Install The Protector System

    Installation ® STEP 13 Install the Protector System HARDWARE Wing Nut Carriage Bolt 1/4"-20 1/4"-20 x 1/2" Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from closing garage door: The safety reversing sensors can be attached to the door track, the wall, or the floor.
  • Page 24 Installation STEP 13 Install the Protector System (continued) OPTION C - FLOOR INSTALLATION Use an extension bracket (not provided) or wood block to raise the sensor bracket if needed. OPTION B - WALL INSTALLATION Carefully measure the position of both sensor brackets so they will be the same distance from the wall and If additional clearance is needed an extension bracket (not provided) or wood blocks can be used.
  • Page 25 Installation STEP 14 Wire the Safety Reversing Sensors HARDWARE If your garage already has wires installed for the safety reversing sensors, proceed to page 26. Insulated Staple (Not Shown) OPTION A - INSTALLATION WITHOUT PRE-WIRING Run the wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with the Staple staples.
  • Page 26 Installation STEP 14 Wire the Safety Reversing Sensors (continued) Pre-installed 7/16" (11 mm) wires Safety reversing OPTION B - PRE-WIRED INSTALLATION sensor wires Cut the end of the safety reversing sensor wire, making sure there is enough wire to reach the pre-installed wires from the wall.

  • Page 27: Connect Power

    Installation THERE ARE TWO OPTIONS FOR CONNECTING POWER: STEP 15 Connect Power OPTION A - TYPICAL WIRING Plug in the garage door opener into a grounded outlet. DO NOT run garage door opener at this time. To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE removing cover to establish permanent wiring connection.
  • Page 28 Installation IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING: STEP 16 Aligning the Safety Reversing Sensors Make sure there is power to the garage door opener. The door will not close if the sensors have not been installed and aligned correctly. Make sure the sensor wire is not shorted/broken.

  • Page 29: Adjustments

    Adjustments Introduction One-Piece Doors Only When setting the UP travel for a one-piece door ensure that the door does not slant backwards when fully open (UP). If the door is slanted backwards this will cause unnecessary bucking and/or jerking when the door is opening or closing.
  • Page 30 Adjustments STEP 1 Program the Travel UP Button Adjustment Button Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. DOWN Button Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
  • Page 31 Adjustments STEP 2 Test the Safety Reversal System STEP 3 Test the Protector System Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.

  • Page 32: Operation

    Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. After ANY adjustments are made, the safety reversal system MUST be tested. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with garage Safety reversal system MUST be tested every month.

  • Page 33: Features

    100 billion new codes. Compatible with myQ ® enabled accessories, see page 41. NOTE: Older Chamberlain remote controls, door controls, and third party products are not compatible. ® Accessories MEMORY CAPACITY Remote Controls...

  • Page 34: Using Your Garage Door Opener

    Operation Using your Garage Door Opener MULTI-FUNCTION CONTROL PANEL FEATURES The garage door opener can be activated through a wall-mounted door control, remote control, wireless keyless entry PUSH BAR or myQ ® accessory. Press the push bar to open or close the door. When the door is closed and the garage door opener is activated the door will open.

  • Page 35: Push Button Door Control

    Operation Push Button Door Control Multi-Function Control Panel (continued) SYNCHRONIZE THE DOOR CONTROL: To synchronize the door control to the garage door opener, press the LOCK push button until the garage door opener activates (it may take up to 3 presses). The LOCK feature is designed to prevent activation of the garage door opener from remote controls while still allowing activation from the door control and keyless entry.

  • Page 36: Remote Control And Keyless Entry

    Pre-programmed remote control included, no need to program the remote. Press and immediately release the Learn button. The Learn LED will glow steady for 30 seconds. Within 30 To add or reprogram a remote control, follow the instructions below. Older Chamberlain remote controls are NOT seconds...

  • Page 37: To Erase The Memory

    Operation To Erase the Memory To Open the Door Manually Erase All Remote Controls and Keyless Entries Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). All remote control and keyless entry codes are now erased. Reprogram any accessory you wish to use.

  • Page 38: Maintenance

    Maintenance Maintenance Schedule The Remote Control Battery EVERY MONTH Manually operate door. If it is unbalanced or binding, call a trained door systems technician. Check to be sure door opens and closes fully. Adjust if necessary, see page 29. Test the safety reversal system. Adjust if necessary, see page 31. To prevent possible SERIOUS INJURY or DEATH: EVERY YEAR NEVER allow small children near batteries.

  • Page 39: Troubleshooting

    Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTIC CODE SYMPTOM SOLUTION Up Arrow Down Arrow Flash(es) Flash(es) The garage door opener will not close and the light bulbs flash. Safety reversing sensors are not installed, connected, or wires may be cut.
  • Page 40 If the remote control will still not activate the door check the diagnostic codes to ensure the garage door opener Compatibility Bridge (not included) may be necessary for certain vehicles. Visit bridge.chamberlain.com to find out if a is working properly.

  • Page 41: Accessories

    PILCEV-P1 Smart Lamp Control: To allow an 8 foot (2.4 m) door to (Optional) For safety reversing Works with ALL Chamberlain Monitor and control this plug in lamp open fully. sensor installation onto the wall or openers from 1993-present. myQ switch with the myQ App.

  • Page 42: Warranty

    Contact Information ® CHAMBERLAIN LIMITED WARRANTY The Chamberlain Group, Inc. ® (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally STOP! installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the “Warranty Period”). The warranty period commences from the date of purchase.

  • Page 43: Repair Parts

    11 Hanging brackets 012B0776 Not shown Owner’s manual 114A5230B Accessories Description Part Number Push button door control 041A7367-3 Model C203 Multi-function control panel 041A7185-1 Models C400 and C410 1-button remote control 950ESTD Model C203 3-button remote control 953ESTD Models C400 and C410...
  • Page 44 041D7440 Line cord 041B4245-1 Terminal block 041A3150 Not shown Wire harness Model C203 041A7946 Models C400 and C410 041A7945 The Chamberlain Group, Inc. © 2018, The Chamberlain Group, Inc. 300 Windsor Drive 114A5230B All Rights Reserved Oak Brook, IL 60523...

This manual is also suitable for:

C203C410

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